M.B.M v Passenger Rail Agency of South Africa (A2024/122198) [2026] ZAGPJHC 488 (12 May 2026)

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Brief Summary

Negligence — Duty of care — Commuter train safety — Claim for damages arising from death of commuter who allegedly fell from moving train — Regional Court's dismissal of claim due to lack of direct evidence of how fall occurred — Appeal court finding that inference of negligence can be drawn from surrounding circumstances without direct evidence — PRASA's duty to secure train doors while in motion established — Appeal upheld, finding PRASA liable for commuter's death due to unsecured train doors.

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Proceedings in the Regional Court
2 No evidence was led on MBM’s behalf from anyone who saw NJL fall from the
train. Nor was any other direct evidence presented, by either MBM or the
respondent, PRASA, of how NJL met his death. Nevertheless, MBM’s case at
trial was that, at the time of the incident, everyone, including PRASA’s security
commander called to the scene at which NJL’s body was discovered,
assumed that NJL had fallen from a train and died from the injuries he
sustained during the fall. The route from Katlehong to Germiston was NJL’s
ordinary commuter route. MBM gave evidence that NJL left for work from the
home they shared in Katlehong as usual that morning, and that , as usual, he
intended to take the train from Kwesine, a station in Katlehong, to Germiston.
3 All the circumstances pointed to NJL having been killed by his exit from the
train while it was travelling between stations. Because PRASA is under a duty
of care to the general public using its commuter trains to ensure that the doors
on its trains are closed and locked while the train is moving, the natural and
probable inference from these facts was that a door had been left open, and
NJL had fallen out of it. On any reasonable analysis of the facts, it was
submitted, PRASA caused NJL’s death because it failed to secure the train
NJL had boarded.
4 However, the Regional Court held that it could not reach this conclusion,
because no evidence had been led before it of exactly how NJL exited the
train. Relying on a decision the Regional Court attributed to the Supreme
Court of Appeal (which it cited as Malatjie v Passenger Rail Agency of South
Africa [2015] JOL33061 (SCA)), the Regional Court held that, because no

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evidence had been led of how NJL fell from the train, PRASA could not be
held liable for his death.
5 The two main flaws in the Regional Court’s decision are that the authority on
which it relied does not exist, and the principle said to have been developed
in that authority is at odds with our existing law of negligence. As far as I can
see, the Supreme Court of Appeal did not give judgment in a case known as
Malatjie v Passenger Rail Agency of South Africa in 2015, or at any other time
I have been able to locate. Neither party in this appeal relied on such a
decision, although they did refer to a case decided in this court under the same
name.
6 The reference given by the Regional Court turns up a case known as Yende
v Passenger Rail Agency of South Africa [2015] ZASCA 49 (27 March 2015),
but that decision is not authority for the proposition that a plaintiff must always
lead direct evidence of exactly how a delict occurs, and that delictual damages
cannot be granted without such evidence. Nor is that proposition supported in
Malatjie v Passenger Rail Agency of South Africa [2012] ZAGPPHC 60 (20
April 2012), to which the parties in this case actually referred us. Both
decisions resolved competing accounts of how a particular accident
happened. This case is quite different. Neither party has put up a version of
how the accident happened, and we must draw inferences from the
circumstances surrounding the accident.
7 The correct legal position is that a person who claims damages in delict need
not show exactly how the damage-causing event happened if the
circumstances surrounding the event speak for themselves. If the

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circumstances surrounding the incident suggest that it would probably not
have occurred without the negligence attributed to the defendant, then, in the
absence of contrary indication, the negligence of the defendant may be
inferred (see Mostert v City of Cape Town 2001 (1) SA 105 (SCA), paragraph
40). This approach is summed up in the Latin phrase res ipsa loquitur (roughly,
“the thing speaks for itself”). The question in each case is whether, on all the
admissible facts, the inference of negligence should be drawn from the
surrounding circumstances.
The appeal
8 It is on the basis of this doctrine that Mr. Snoyman, who appeared for MBM,
urged us to conclude that NJL fell to his death from a door negligently left
unsecured by PRASA. In that event, Mr. Snoyman submitted, PRASA had to
be held liable for NJL’s death.
9 I am satisfied that the Regional Court’s decision cannot be supported,
because it applied the wrong test to reach the outcome it did. We are
accordingly at liberty to re-examine the evidence ourselves. If, on that
evidence, the only probable inference is that NJL fell to his death through a
door left unsecured, then it seems to me that PRASA must be held liable.
10 It is well-established that PRASA is negligent if it fails to secure the doors of
one of its train cars, irrespective of whether an injury results from a fall or a
push from the moving train. A reasonable person in PRASA’s position
foresees the harm that might ensue if its train doors are left unsecured while
the train is moving. It does not matter exactly how the harm ensues. The harm
is the foreseeable result of PRASA’s failure to secure its train doors. I think it

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follows equally that the failure to secure the train doors would, factually, have
caused NJL’s death. Had the train doors been secured, NJL probably could
not have fallen from the train, and the failure to secure the doors is sufficiently
closely linked to NJL’s death to have caused it in the legal sense (see
Mashongwa v PRASA 2016 (3) SA 528 (CC) paragraphs 60 to 69).
11 The only real factual question in this case is, therefore, whether NJL was on
the train to Germiston before he fell. On a proper analysis of the pleadings,
that fact is undisputed. At paragraph 5 of her original particulars of claim, MBM
avers that on “23rd of October 2018 and at or between Webber Train Station
and Parkhill Train Station, Germiston, the deceased fell from a moving train
while possessing a valid train ticket, and while the train was in motion, and
sustained fatal injuries.” Initially, PRASA pleaded a bare denial to that
allegation.
12 On 19 May 2023, MBM amended paragraph 5 of her particulars to read as
follows: “[o]n or about the 23rd of October 2018 and at or between Webber
Train Station and Parkhill Train Station, Germiston, the deceased was pushed
out of the moving train, while possessing a valid train ticket and fell in between
the rail tracks, and while the train was in motion, and sustained fatal injuries”.
13 PRASA then took the opportunity to amend its plea, and substituted its bare
denial with the following allegations –
5.1 The deceased was not in possession of a train ticket.
5.2 The deceased was coming from Katlehong and changed trains at
Elsburg Station to a train that was coming from Vereeniging heading to
Germiston.

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5.3 The train was already full at the time when the deceased boarded.
5.4 The deceased fell off the already full train that was heading to Germiston
while it was moving, which he had illegally boarded.
5.5. The deceased was an illegal commuter trying to board a moving train
without a train ticket.
5.6 The deceased was the author of his own demise.

14 On the pleadings, therefore, it is admitted both that NJL boarded a train to
Germiston and that he fell off an overcrowded train somewhere between the
Webber and Parkhill stations. Moreover, at paragraph 4.2 of the pre-appeal
minute filed immediately before the hearing of this appeal, the relevant factual
issue between the parties was defined as whether NJL fell from, or was
pushed from, the train.
15 At the hearing of this appeal, it was put to Ms. Tshifhango, who appeared for
PRASA, that these admissions placed the matter beyond dispute. It was
agreed between the parties that NJL boarded an overcrowded train to
Germiston, and that he fell off or was pushed off between the Webber and
Parkhill stations. In these circumstances, it had to be concluded that there
must have been an open door through which the NJL exited the train while it
was moving. In the absence of any contrary indication, the unsecured door
must have been the negligent cause of NJL’s death.
16 Ms. Tshifhango’s submissions in response are not easily summarised, and I
cannot say that I am satisfied that the case advanced in oral argument is
consistent with the case advanced in the written submissions made on
PRASA’s behalf. In any event, PRASA’s case seems to have been two-fold.
The first leg of the case was based on the assertion that the Regional Court’s

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reasoning was correct. No liability could follow in the absence of direct
evidence of how NJL fell from the train. In this respect, Ms. Tshifhango sought
to buttress the Regional Court’s decision by urging us to draw an adverse
inference from MBM’s failure to call V, who was a friend of NJL’s said to have
been present at the time NJL fell.
17 The second leg of the case was that NJL had a ticket for the line between
Kwesine and Germiston, but was not found on that line. He was in fact found
on the line between Vereeniging and Germiston. This meant, so the argument
went, that NJL must have fallen from the Vereeniging to Germiston train, for
which he did not have a valid ticket, and that PRASA should be relieved of
liability on that basis.
18 I do not think that either of these arguments, even if accepted, could displace
the admissions made on the pleadings. I address each of them in turn. I have
already pointed out the respects in which the Regional Court was mistaken in
requiring direct evidence of exactly how NJL fell to his death. The fall was
common cause on the pleadings, and the natural and probable inference is
that the fall must have taken place where NJL’s body was found between the
Parkhill and Webber stations. NJL could have ended up dead on the tracks
only by exiting the train as it passed between these two stations. In these
circumstances, the failure to call V was of limited significance. Although V
could presumably have given direct evidence of exactly how NJL fell off the
train, his evidence would have done very little to sway the probabilities either
way. On the admitted facts, NJL was on an overcrowded commuter train and
fell off it. He could only have done so through an open door. It seems to me

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that V's evidence was not so material as to justify an adverse inference from
the failure to call him.
19 Similarly, the second leg of Ms. Tshifhango’s argument cannot be accepted.
Notwithstanding the bald allegation in PRASA’s plea, Ms. Tshifhango
accepted before us that NJL was in possession of a valid ticket. The ticket was
never produced at trial and Ms. Tshifhango’s oral submissions were not clear
on the route for which the ticket was valid. Nevertheless, it is recorded in the
occurrence report produced at trial, which was written by N, PRASA’s security
commander, that the ticket found on NJL was valid for travel between Kwesine
and Cleveland, which is a route that runs through Germiston.
20 On the sketch-plan agreed between counsel, and submitted to the Regional
Court, both the Vereeniging to Germiston and Kwesine to Germiston lines run
between the Parkhill and Webber stations. There is nothing in the occurrence
report that indicates whether NJL’s body was found on the Vereeniging or
Kwesine lines. Nor is it clear to me how far the lines are from each other. I will
accept in PRASA’s favour, however, both that NJL was found on the
Vereeniging line, and that from this must be inferred the fact that he fell from
the Vereeniging to Germiston train. This is also consistent with the evidence
given by VS, a train driver called on PRASA’s behalf. At paragraph 4.33 of her
written submissions, Ms. Tshifhango identified VS as “the train driver on the
day of the alleged incident”, by which I shall assume in PRASA’s favour is
meant that VS drove the train from which NJL fell. VS gave evidence that the
photographs of the scene where NJL’s body was found are not of the Kwesine
to Germiston line.

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21 Nevertheless, I am not prepared to accept that this meant that PRASA had no
duty of care to NJL. Decisions to the contrary (see Bhiya v Passenger Rail
Agency of South Africa [2023] ZAGPPHC 35 (26 January 2023), see
especially paragraph 78) are not binding on us, and are plainly wrong. The
mere fact that a person travels on a train without a ticket does not absolve
PRASA of its duty to make the train safe. Ms. Tshifhango was invited to submit
that the mere fact that a passenger does not have a valid ticket absolves
PRASA from any duty to take such reasonable steps as are within its power
to ensure that they survive their journey. To her enduring credit, Ms.
Tshifhango declined to make that submission.
22 In any event, in this case, it was ultimately agreed that NJL was in possession
of a valid ticket. The only difficulty is raised by PRASA’s submission is that the
ticket was not valid for travel on the line next to which NJL’s body was found.
To conclude that this meant PRASA had no duty of care to NJL, I would have
to find that PRASA’s duty of care evaporates the moment a paying passenger
gets on the wrong train. I do not think that the legal convictions of the
community, even the convictions of those who believe a non-paying
passenger takes their life in their hands, can tolerate such a conclusion.
23 In her written submissions, Ms Tshifhango made something of the fact that VS
gave evidence that he noticed nothing unusual on the day in question, and
that he inspected his train when he came on shift and found all the train doors
to be secure. Be that as it may, PRASA must be held to its pleadings. Its
pleadings accept that NJL was on one of its trains, and that he fell from it. It is
common cause that NJL was then found dead on the tracks. That VS

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inspected his train and that he failed to notice anything unusual on the day of
the incident provides PRASA with no refuge against those admissions.
The status of PRASA’s plea amendment
24 During argument, we asked Mr. Snoyman whether the amendment to
PRASA’s plea was formally effected under the Magistrates’ Court Rules. The
question arose from the fact that there were two substantially similar notices
of intention to amend PRASA’s plea on the record, but the plea as amended
does not itself appear. Mr. Snoyman agreed that there is no indication on the
record that PRASA’s amendment was ever formally effected, but he submitted
that the case PRASA advanced at trial was based on the facts introduced in
the amendment. That was the case MBM sought to meet at trial. The Regional
Court dealt with the case on the basis that PRASA’s plea was properly
amended. This is also clear from reading the trial record as a whole. Moreover,
much of Ms. Tshifhango’s case presented before us was based on the facts
introduced in the amendment.
25 Notwithstanding all of this, during the course of her oral argument, and
presumably when it became clear to her what the consequences of the
amendment to PRASA’s case really were, Ms. Tshifhango sought to resile
from the admissions contained in the amendment, solely on the basis that the
amendment was never formally effected by the delivery of amended pages.
We reject that approach. In the first place, we do not know whether the
amendment was formally effected. It may well have been. The problem is
merely that the formally amended plea was not included in the record. Neither
counsel could definitively say whether PRASA’s attorney actually delivered

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the amended pages. More fundamentally, however, PRASA has argued its
case at every stage of the trial and of the appeal on the basis of the
amendment to its plea. The prejudice to MBM from permitting PRASA to resile
from the admissions made in the amendment at this stage is obvious. The
facts in the amendment also accord in every respect with the documentary
and oral evidence given at trial. PRASA cannot be permitted to change its
case now merely because the amendment no longer suits that case.
Order
26 The upshot of all of this is that there is no dispute between the parties that NJL
boarded one of PRASA’s trains, and then fell to his death while the train was
travelling between the Webber and Parkhill stations. PRASA admitted that the
train was overcrowded, which seems reasonable given that the fall likely
happened during peak commuter hours. Mr Snoyman was right to submit that
these surrounding circumstances speak for themselves. The only way NJL
could have exited the train was through an open door. PRASA is under a legal
duty to keep the doors of a moving train closed. PRASA’s failure to fulfil that
duty was likely the wrongful and negligent cause of NJL’s death. If there was
evidence to the contrary, PRASA bore the burden to produce it (Stacey v Kent
1995 (3) SA 344 (E) 352E-H). No such evidence was produced.
27 For all these reasons –
27.1 The appeal is upheld with costs, including the costs of counsel, which
may be taxed on the “B” scale.