Aviation Union of Southern Africa and Others v South African Airways (Pty) Ltd (JS312/02) [2003] ZALC 110 (10 October 2003)

45 Reportability

Brief Summary

Labour Law — Dismissal — Procedural fairness — Applicants challenging the dismissal of employees on grounds of operational requirements — Court finding that while the dismissals were substantively fair due to operational needs, the failure to properly consult rendered the dismissals procedurally unfair — Compensation awarded, limited to twelve months' salary.

“NOT REPORTABLE”
IN THE LABOUR COURT OF SOUTH AFRICA
HELD AT JOHANNESBURG
Case No:  JS312/02
In the matter between:
Aviation Union of Southern Africa            First Applicant
R F MYBURGH & TWO OTHERS  Second to Further Applicants  
and
SOUTH AFRICAN AIRWAYS (PTY) LTD            Respondent
JUDGMENT
Waglay, J:
1. The first applicant herein is a trade union. The second to fourth applicants who I shall  
refer to as the affected employees are members of the first applicant. The applicants  
have come to this court seeking an order that the dismissal of the affected employees  
was   both   substantively   and   procedurally   unfair.   The   relief   sought   is   that   of  
reinstatement.
2. The  affected  employees  were dismissed  with effect  from 1 February  2002 on the  
grounds of respondent’s operational requirements. The applicants claim the dismissal  
to be unfair because of the respondent’s failure to comply with section 189 of the

Labour Relations Act (“Act”) as amended.
3. Briefly, the background to the dismissal is as follows: Sometime towards the end of  
September   2001,   the   Chief   Executive   Officer   (CEO)   of   the   respondent   company  
made known to all of the respondents staff that for the financial year ending in March  
2001, the respondent’s business had made a loss in the region of about R700 million.  
In order to stem such loss it proposed that consideration be given to various cost  
cutting   measures.   While   vague   reasons   were   given   for   the   losses   incurred   it   was  
decided that with immediate effect all external employment would cease and internal  
transfers could only take place if motivated and approved by the various executive  
vice­presidents. The moratorium covered all employees including casual employees,  
fixed term contract employees and temporary employees.
4. A   further   meeting   was   then   held   in   October   2001   and   at   this   meeting   the   CEO  
explained the need to restructure the respondent company and to cut costs. One of the  
proposals   made   by   the   CEO   was   to   reduce   management   staff   between   20   to   30  
percent   particularly   because   this  layer   of  staff   had   increased   by   about   39  percent  
between May 1999 and September 2001.
5. Each   section   or   division   within   the   respondent’s   enterprise   was   headed   by   an  
Executive   Vice   President   (EVP).   There   EVP’s   assisted   by   the   Human   Resources  
Manager for each section or division were entrusted to design and implement a new

structure within their section or division and identify employees who were excess to  
requirement   or   redundant   and   to   conduct   the   consultation   process   as   required   by  
section 189 of the Act.
6. A   communiqué   was   issued   to   the   management   staff   which   included   the   affected  
employees which also detailed a time line to effect the retrenchment this included:
6.1. EVP’s to review structure by 15 October 2001;
6.2. The persons to be affected were to be identified by 24 October 2001;
6.3. A presentation was to be made to the staff on 25 October 2001;
6.4. Consultation with affected employees to take place on 1 November 2001;
6.5. Responses to proposals plus advise as to respondent’s final decision to be given  
on 6 November 2001;
6.6. Compulsory severance to be finalised on 14 November 2001;and
6.7. the date of retrenchment would be 30 November 2001.
6.8. Those   interested   in   applying   for   voluntary   severance   packages   could   do   so  
between 26 October and 14 November 2001.
7. The above communiqu é also set out how the affected employees were to be selected.  
It stated that the selection was based on best competency fit or levels of performance  
and employment  equity. Best competency fit included criteria such as knowledge,  
skill   and   attitude.   Levels   of   performance   related   to   previous   years   performance  
assessment and employment equity meant that at least 50% of the affected grades and

areas should be represented by black employees.
8. The   affected   employees   were   the   three   managers   identified   as   the   potential  
retrenchees by the EVP of their department. Once they were advised as being the  
persons selected for retrenchments, they approached their union, the first applicant,  
for assistance. The first applicant immediately sought to be included in the process  
but   the   respondent   refused   to   allow   the   first   applicant   to   participate   in   the  
retrenchment   exercise.   The   first   applicant   did   however   become   involved   but   not  
before two court applications were brought by it to be allowed to participate in the  
retrenchment process.
9. The   second   court   application   took   place   on   30   November   2001   at   this   date   the  
respondent also decided that the intended date for finalising the retrenchment would  
be  extended   to 15  December  2001.  After  the  involvement  of  the  first  applicant   a  
meeting   was   held   on   10   December   2001   this   meeting   followed   various  
correspondence including a letter from the respondent advising the first applicant why  
the three persons then selected for retrenchment were chosen.
10. At the meeting of 10 December 2001, the respondent again explained the need to  
retrench and the first applicant requested to see the past structures and the proposed  
structures and the criteria used to identify the affected employees, it also requested  
financial information. The respondent then provided information relating to selection

criteria which was what was contained in the communiqu é referred to in paragraph 7  
above. The information  relating to structure was finally supplied by 21 December  
2001. By this time the date for the implementation of the retrenchment (15 December  
2001) had passed.
11. Attempts to meet after 21 December 2001 seemed almost impossible. A consultation  
meeting did eventually materialised on 23 January 2003. During the first part of this  
meeting   respondent   arranged   for   the   Human   Resources   Managers   of   every  
department to be present to explain the old and new structure and to answer any and  
all questions which the first applicant had. 
12. The minutes of the above meeting indicates that the first applicant was satisfied with  
the   information   provided   and   that   the   first   applicant   agreed   to   revert   to   the  
respondent.   This   notwithstanding   the   first   applicant   by   letter   stated   that   further  
information   was  required   before   the   process  could   be   continued.   Respondent   was  
surprised and disappointed by this and a meeting was arranged for 31 January 2002.  
Again the respondent was requested to supply their written proposals to finalise the  
retrenchment. 
13. All the respondent received from the first applicant was a document that can best be  
described as a circular letter rather than proposals that sought to deal with the issues  
relating to the affected employees. This letter which constituted the proposals is one

which applicant, if it was serious about the consultation process have forwarded to the  
respondent before or immediately after the meeting of 10 December 2001 not when  
respondent was seeking to finalise the retrenchment.
14. The inference that the respondent drew, having regard to the proposals made by first  
applicant was that the applicant was intent on delaying the process and not seriously  
engage  the respondent in an attempt  to constructively  deal with the retrenchment.  
Despite the inference the respondent prepared a detailed response to the proposals  
which   was   handed   to   the   applicants   at   the   meeting   on   31   January   2002.   At   this  
meeting first applicant’s chief negotiator was, and not for the first time, under severe  
time constraints and could not be present for over 30 minutes. It was at this meeting  
again agreed that the first applicant would revert to the respondent before the end of  
that day (31/01/2002). It did do so. The response that he respondent received was  
that,   it  (the  fist  applicant)  was not  satisfied  with  the  information  provided  by  the  
respondent   and   as   such   until   the   respondent   provided   documentation   to   their  
satisfaction the process could not continue any further. The response from the first  
applicant also added that it was still in the process of studying respondent’s reply to  
their proposals ad would react thereto “as soon as possible”.
15. On receipt of the above correspondence from the applicant on 31 January 2002, the  
respondent concluded that the applicants were simply seeking to delay the matter and  
were   not   bona   fides   in   their   desire   to   consult.   The   respondent   decided   to   then

immediately dismiss the affected employees. 
16. Based on the above background applicants seek their dismissal to be declared unfair  
and the respondent seeks this court to find the dismissals to be fair. The applicant  
gave no evidence at the trial. The only evidence was that of the respondent which the  
Court must accept unless the evidence is so far fetched and unreasonable that it has to  
be rejected.
17. The first issue that respondent was requested to satisfy this Court was that there was a  
commercial   rationale   for   the   respondent   to   embark   on   the   reduction   of   its  
management strata. Clearly this was so. The evidence was that the respondent did  
incur losses, which amounted to approximately R700 million in the previous financial  
year.   Although   the   reasons   given   for   the   losses   were   not   altogether   cogent,   the  
respondent was required to address the financial haemorrhage that was occurring and  
demonstrated that it was addressing the problem by considering not only personnel  
reduction but also other costs saving measures. Its identification of reduction within  
the management strata was also justified as it was a strata which had within a year  
and a half ballooned by 39% and was therefore seen as an area where over twenty to  
thirty percent reduction was a possibility.
18. Having   justified   the   area   in   which   to   affect   reduction   the   respondent   set   down   a  
timetable and the criteria that it would apply. While the timetable underwent changes

as   consultations   took   place,   respondent’s   proceeded   to   select   the   persons   to   be  
retrenched and communicated its decision to those affected.
19. Although there was some contradiction in the evidence presented as to exactly what  
criteria was applied, Van Jaarsveld the EVP who selected the affected employees said  
that the criteria he applied was the need for the personnel within the structure, years  
of   service   of   the   affected   employee,   and   the   employment   equity   plans   of   the  
respondent. The evidence of Van Jaarsveld was also that he took into account the  
potential of the personnel when identifying persons to be retrenched. He explained  
why one was chosen as opposed to another and his reasoning I am satisfied is not one  
which can be said to be such that it was so subjective that it amounts to a failure by  
the respondent to apply fair selection criteria in selecting the affected employees.
20. Even though the respondent has satisfied this Court that there was good reason to  
embark   upon  retrenchment   exercise   and   that   based   on  the   evidence   presented   the  
selection of the affected employees was not unfair it still needs to satisfy me that it  
applied a fair procedure in affecting   the dismissal.
21.   In respect of the procedure adopted, the respondent had at best failed to enter into  
any   consultation   which   sought   an   agreement   between   it   and   either   the   affected  
employees   or   their   union.   This   in   particular   in   respect   of   the   selection   criteria  
applicable. While applicants in their cross examination of the respondent’s witnesses

tended to make much of respondent’s failure to explain or provide information related  
to the new structure as opposed to the old one or provide some or other information I  
am satisfied that whatever information applicants required was furnished and details  
relating   to   the   structure   was   also   more   than   adequately   dealt   with   by   having   the  
meeting  between the Human Resources Manager of each department  and the first  
applicant to explain the structure.
22. Although the information required and requested was provided by the respondent to  
the applicants there was neither a preparedness nor an invitation by the respondent to  
allow first applicant to review the process it had adopted. While I find that there was  
a   rationale   for   its   action   and   that   the   selection   criteria   was   fair   respondent   was  
nonetheless required to consult with the applicants on these issues but refused to do  
so. Furthermore while the first applicant appeared merely to meet with the respondent  
whenever it found time to do so, the respondent displayed no urgency in its desire to  
deal with this matter. Meetings were held, as much as 3 to 4 weeks apart, neither  
party seemed to put the other on terms. The consultation meetings were no more than  
a getting together to say things that are expected to be said.
23. Applicant’s failure to show urgency is understandable, its delayed reactions sought to  
take advantage of a respondent who simply sought acquiescence rather that a debate  
and discussion. Finally when the respondent formed the view that applicants were not  
serious in their dealings with the respondent but were seeking to delay the process it

simply went ahead and dismissed the employee when by exercise of some judgment it  
could have but applicant to terms in respect of time limits.
24. The one question that arises is, does the failure to properly consult not amount to the  
dismissal   also   being   substantively   unfair.   In   dismissals   based   on   operational  
requirements this is always a possibility but in this matter the uncontradicted evidence  
was   that   the   affected   employees   could   not   be   occupied   elsewhere   within   the  
respondents   operation   and   in   such   circumstances   the   Court   must   accept   that   the  
dismissals though procedurally unfair were substantively unfair.
25. Having found the dismissal to be procedurally unfair the only relief I can consider is  
that of compensation. The amount of compensation can however not exceed twelve  
months.
26. This is not a matter in which twelve month’s compensation is fair. This is however  
also not a matter in which this court can say that had the respondent put applicants to  
term that the matter would have been finalised in another month and thus grant each  
of the affected employees a months salary as compensation. For reasons stated earlier,  
I   do   not   think   that   respondent   even   seriously   contemplated   entering   into   proper  
consultation   with   the   applicant   and   having   regard   to   the   little   information   I   have  
about   the   affected   employees   I   believe   the   appropriate   amount   that   each   should  
receive is the amount they would have received had they remained in respondents

employ for a further period of 4 months.
27. In the event of there being a dispute as to the amount payable the applicants may  
petition   this   Court   for   the   determination   thereof,   however   in   calculating   the  
compensation it is specifically ordered that allowances paid to run a project or for  
acting in a position which was over and above the salaries payable must not be taken  
into account in calculating the compensation.
28. Finally with regard to costs I see no reason, both in law and equity, for costs not to  
follow the result.
29. In the result I make the following order
29.1. The dismissals of the second to further applicants was unfair.
29.2. The respondent must compensate the said applicants for their unfair   
dismissal in the sum equal to the amount they would have earned had they  
remained in respondents employ for a period of four months from the date  
of their dismissal.
29.3. Respondent must pay the costs of this application.
_________________
Waglay J
Date of Judgment: 10 October 2003
For the Applicant: Ruth Edmonds Attorneys
For the Respondent: Nicholls Cambanis and Ass.