Macsteel (Pty) Ltd v Commission for Conciliation Mediation and Arbitration and Others (J1839/99) [2001] ZALC 91 (19 June 2001)

60 Reportability

Brief Summary

Labour Law — Dismissal — Review of arbitration awards — Applicant seeking to set aside two awards in favour of employee — Employee dismissed for refusing to undergo an eye test and for disobeying lawful instructions — Court finding that the arbitrator failed to apply her mind to the evidence and the appropriateness of the dismissal sanction — Both awards set aside, with the dismissal matter referred back for re-hearing.

Sneller Verbatim/MB
IN THE LABOUR COURT OF SOUTH AFRICA
BRAAMFONTEIN CASE NO: J1839/99
2001-06-19
In the matter between
MACSTEEL (PTY) LTD Applicant
and
COMMISSION FOR CONCILIATION,
1st Respondent
2nd Respondent
NATIONAL UNION OF METALWORKERS
3rd Respondent
4th Respondent
________________________________________________________________
J U D G M E N T
Delivered on 19 June 2001
________________________________________________________________
REVELAS J:
1.The   applicant,   Macsteel,   seeks   to   have   two   awards   made   in   favour   of   the  
fourth   respondent,   Mr   Ntombela,   set   aside   in   two   review   applications  
which have been consolidated by an order of this court dated 14 December  
1999. 
2.Mr Ntombela seeks to have the second award to be made an order of court.
3.The   factual   background   which   gave   rise   to   the   three   applications   are  
sketched as follows:
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JUDGMENT1

4.Mr Ntombela was employed by Macsteel as a driver in 1978. 
5. During February 1998 Mr Ntombela was found guilty on a disciplinary charge  
of failing to carry out a lawful instruction in that he refused to drive  
a three ton truck without a driver's assistant unless he was paid R100  
per hour extra.  This refusal resulted in a final written warning which  
was   to   remain   valid   for   six   months.     Mr   Ntombela   referred   a   dispute  
concerning the warning to the Commission for Conciliation, Mediation and  
Arbitration, (“the CCMA”).
6.The   unsuccessful   conciliation   meeting   about   this   dispute   was   held   on   31  
March 1998 the same day on which the decision was taken to dismiss Mr  
Ntombela on the basis of his refusal to obey an instruction to undergo  
an eye test along with six other drivers employed by Macsteel.
7.The   final   warning   was   taken   into   account   by   Macsteel   in   determining   the  
sanction of dismissal.  
8.Mr Ntombela also referred a dispute about his dismissal to the CCMA.   The  
arbitration in relation to the dismissal to which I shall refer to as  
the   “dismissal   arbitration”   was   held   on   29   September   1998,   but   the  
arbitration in  respect of  the final  written warning,  to which  I shall  
refer to as “the warning arbitration”, was only arbitrated on 13 January  
1999.
9.The arbitrator who conducted the dismissal arbitration, held back the award  
in which she reinstated Mr Ntombela pending the outcome of the award in  
the warning arbitration, wherein she set aside the warning.
10.In the dismissal award, the arbitrator held that Mr   Ntombela was guilty of  
refusing   to   undergo   an   eye   test   despite   a   reasonable   instruction,   but  
found   that   in   the   light   of   the   final   written   warning   having   been   set  
aside, dismissal was not the appropriate sanction.
11.I will now deal with the two awards.  
12.The final written warning award :

13.When Mr Ntombela was required to drive a horse and trailer truck which is  
a   large   articulating   vehicle,   he   was   usually   accompanied   by   his  
assistant   whose   duties   included   off­loading   the   truck   and   giving  
directions when the truck had to be reversed.  Some drivers entered into  
an agreement in 1992 with Macsteel in terms of which they would forego  
an assistant, but would be paid an hourly rate of R1 per hour in stead.
14.Mr  Ntombela   had   not   entered   into   such   an   agreement   chose   to   have   an  
assistant.
15.On   9   February   1998   Mr   Ntombela's   assistant   did   not   report   for   duty   and  
there   was   no   other   assistant   driver   available   to   accompany   him.     Mr  
Ntombela   was   required   to   drive   a   horse   and   trailer   truck   without   an  
assistant.  He refused to do so unless he also received the extra hourly  
rate in terms of the agreement, which was not applicable to him.  He was  
requested   to   drive   a   three   ton   truck   in   stead.   Drivers   of   three   ton  
trucks, not require assistants and therefore the R1 per hour rate is not  
applicable to them.  
16.Mr Ntombela also refused to drive a three ton truck without an assistant,  
unless he was paid the hourly rate.   He also complained that he would  
have   to   off­load   steel   from   the   truck.     He   was   assured   that   the   off  
loading would be performed or undertaken by the customer to whom he had  
to make deliveries.   He still persisted in his view that he would not  
drive the truck without being paid the extra hourly rate.
17.The arbitrator found that Macsteel had refused to obtain the services of a  
casual employee to replace the driver assistant and refused to pay the  
applicant the extra hour rate which was being paid to drivers who drove  
three ton trucks without assistance.  
18.The   arbitrator   considered   the   applicant's   evidence   that   some   of   the

18.The   arbitrator   considered   the   applicant's   evidence   that   some   of   the  
deliveries required assistance and found that the applicant's refusal to  
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JUDGMENT3

perform the duties normally performed by an assistant was unreasonable.  
This finding he premised on his observation that there was no evidence  
before   him   that   Mr   Ntombela   was   contractually   obliged   to   perform   the  
duties of an assistant.  
19.The   arbitrator   also   found   that   the   refusal   not   to   pay   the   applicant   an  
extra   amount,   was   unfair   as   the   applicant   was   treated   differently   to  
other employees.  Accordingly he set aside the final warning as unfair.
20.It is clear to me that the arbitrator clearly misunderstood the evidence  
that drivers  of three  ton trucks  never had  assistant drivers  and that  
therefore   the   question   of   an   hourly   rate   was   not   applicable   to   any  
driver of a three ton truck.   The applicant was simply not entitled to  
any   extra   payment   when   he   drove   a   three   ton   truck.     He   was   also   not  
given   a   final   written   warning   for   refusing   to   do   the   work   of   an  
assistant, as found by the arbitrator. He was not expected to do such  
work. He received the final warning for refusing to drive a three ton  
truck to make deliveries.   His employer was under no obligation to pay  
him an extra rate or provide him with an assistant when his assistant  
was absent, as found by the arbitrator.   Mr Ntombela therefore had no  
reason to disobey the instruction to perform his normal duties.
21.Since the  findings of  the arbitrator  are incorrect  and not  supported by  
the evidence,  I have to conclude that the arbitrator did not apply his  
mind to the evidence before him and did not consider the evidence as a  
whole which resulted in the applicant not having a proper hearing.  This  
award therefore then falls to be set aside.
22.The Dismissal Review .  
23.Macsteel   instructed   the   applicant   and   other   drivers   of   their   trucks   to  
undergo   an   eye   test.   The   reason   why   a   truck   driver's   eyes   should   be

undergo   an   eye   test.   The   reason   why   a   truck   driver's   eyes   should   be  
tested is obvious.  It is for purposes of avoiding a road accident.  The  
commissioner found that the instruction to Mr Ntombela to undergo an eye

test was  a reasonable  instruction.    She also  found that  Mr Ntombela's  
refusal to go for the eye test was based on his financial circumstances.  
He had two families in two different households.   He feared that as he  
was getting on in years, he might require spectacles which he was told  
would cost in the region of R600.  He simply could not afford that.  He  
also mentioned that his eyes would be tested within three months' time  
by the public transport testing authorities.
24.Macsteel assured  Mr   Ntombela that  a loan  could be  arranged with  him for  
the payment of the spectacles and that he was not required to pay for  
the eye test.   Macsteel permitted Mr Ntombela to be tested by a doctor  
of his own choice.   This doctor did not have the necessary eye testing  
equipment and  Mr Ntombela's  eyes remained  untested.    He refused  to go  
for   an   eye   test   despite   the   fact   that   as   the   arbitrator   put   it,   "the  
employer   had   gone   the   extra   mile"   to   explain   the   importance   of  
undergoing the eye test.  It is common cause that his last eye test was  
taken eight or nine years ago.
25.The arbitrator, having found that the applicant's refusal to go for an eye  
test   was   unreasonable,   nonetheless   found   that   the   dismissal   was  
inappropriate   since   the   final   warning   was   no   longer   applicable   having  
been set aside by another arbitrator and Mr Ntombela had been employed  
for 20 years.
26.The arbitrator in her reasoning, appears to have failed to apply her mind,  
in my view, to a very crucial aspect to which she ought to have applied  
her mind, that is whether even in the absence of a final warning, the  
dismissal was an appropriate sanction.
27.The   carnage   on   South   African   roads   is   well   known   and   no   employer   whose  
business   involves   sending   massive   trucks   onto   the   road,   should   be  
expected   to   have   in   its   employ   a   driver   who   refuses   to   have   his   eyes

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JUDGMENT5

tested   or   to   wear   glasses.     It   would   be   of   little   comfort   to   the  
surviving families of persons who died in an accident caused by a driver  
of such a large truck to hear that the driver should have been wearing  
spectacles but chose not to.  
28.The   arbitrator   simply   adopted   the   attitude   that   a   final   warning   was   a  
prerequisite for dismissal where an employer had a long service record.  
She also gave no consideration to the fact that the applicant, even at  
the   arbitration   hearing,   still   persisted   in   his   view   that   he   was   not  
required to go for the eye test.  
29.The   arbitrator's   failure   to   apply   her   mind   as   aforesaid   to   my   view,  
renders   her   award   reviewable   and   it   follows   that   the   dismissal   award  
should be set aside.
30.The next question is whether I should remit the two disputes in question  
CCMA for a re­hearing or whether I should substitute the awards with my  
own findings. 
31.Insofar as the final written warning dispute is concerned, the effect of  
my   conclusion   was   that   the   final   warning   was   justified   and   the   re­
hearing of that dispute would serve no purpose.  
32.The   setting   aside   of   the   dismissal   award,   is   based   on   the   arbitrator's  
failure   to   apply   her   mind   to   certain   considerations   as   outlined   above  
and   because   her   reasoning   mainly   focussed   on   the   absence   of   a   final  
warning.  
33.I   am   also   concerned   by   the   fact   that,   much   was   made   of   Mr   Ntombela's 
recalcitrance, but on the other hand little consideration was given to  
the fact that Macsteel had no explanation why they could not assist Mr  
Ntombela with buying new spectacles.   I tend to agree with Mr Buirsky,  
who acted on behalf of the respondents, that if both parties had treated  
the matter differently, this dismissal would perhaps not have occurred.

the matter differently, this dismissal would perhaps not have occurred.  
This   issue   should   also   be   placed   in   the   context   of   all   the   other

considerations   mentioned.   Clearly   the   issues   raised   by   both   parties,  
need to be looked at afresh.
34.I   therefore   believe   that   I   am   not   in   a   position   to   substitute   the  
dismissal award with my own findings.  
35.I make the following order:
1. In case number J1839/99 the arbitration award dated 24   February 1999 is  
set aside.
2. In case number J3395/99 the arbitration award dated 25   May is set aside  
and   referred   back   to   the   CCMA   for   determination   by   a   different  
arbitrator.
3. The application under case number J2814/99 to have the award referred to  
in paragraph 2 hereof made an order of court, is dismissed.
4. The respondents are to pay the applicant's costs.
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E. Revelas
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JUDGMENT7