Ellerines Holdings v Commission For Conciliation,Mediation And Arbitration (947/98) [1999] ZALC 68; [1999] 9 BLLR 917 (LC) (5 May 1999)

62 Reportability

Brief Summary

Labour Law — Review of arbitration award — Applicant seeking to review CCMA award of unfair dismissal — Third respondent contending application out of time due to late service — Court finding it has power to condone non-compliance with six-week time limit in section 145 of the Labour Relations Act — Review application upheld and award set aside.

IN THE LABOUR COURT OF SOUTH AFRICA
SITTING IN DURBAN
CASE NO   D 947/98
In the matter between:
ELLERINES HOLDINGS Applicant
and
THE COMMISSION FOR CONCILIATION,
MEDIATION AND ARBITRATION 1st Respondent
PETERSEN SOSIBO 2nd Respondent
JAMES ROY SMITH  3rd Respondent
J U D G M E N T
ZONDO J :    
Introduction
[1] James  Roy  Smith,   the   third   respondent   in   this   matter,   had   been  
employed by Ellerines   Holdings Limited, the applicant, as a manager for  
about eight   years as at January   1998.   As at January 1998, he was the  
branch manager of the applicant's branch at Kokstad, KwaZulu Natal.  He  
was   dismissed   from   his   position   as   the   branch   manager   of   the  
Kokstad  Branch on the 13th of January 1998.  He was unhappy with that

decision   and,   therefore,   referred   a   dispute   of   unfair   dismissal   to   the  
Commission   for   Conciliation,   Mediation   and   Arbitration,   ( “the 
CCMA”),   the   first   respondent   in   this   matter,   initially   for   conciliation  
and, later, for arbitration.
[2] The   second   respondent   was   appointed   to   arbitrate   the   dismissal  
dispute in terms of the Labour Relations Act of 1995, ( "the Act" ). He  
issued  an award to the effect  that the third   respondent's  dismissal  was  
unfair   and   ordered   that   the   applicant   should   pay   the   third   respondent 
compensation in the amount of R51   000,00.
[3] This   is  a  review  application  which   the   applicant  has   brought  in  
terms of section   145(2) of the Act to have that award reviewed, set aside  
and corrected.  The application is opposed only by the third   respondent. 
The first and second   respondents abide the decision of this Court. 
Condonation Application
[4] In terms of section   145(1)(a) of the Act, a party to a dispute which  
has   been   arbitrated   and   who   alleges   a   defect   in   the   arbitration  
proceedings under the auspices of the CCMA  “may apply”  to the Labour  
Court for an order setting aside the arbitration award ­
“(a) within six weeks of the date that the award was served on such  
a party unless the alleged defect involves corruption,
(b) ....”

[5] In   this   matter   the   award   was   telefaxed   to   the   applicant   by   the  
second  respondent, on the 2nd   November  1998. In this case,  argument  
was presented on the basis that the period of six   weeks from the date that  
the applicant  was  served  with  the award  ended  on Friday  the  11th of  
December 1998. The applicant's review application was voluminous.   It  
consisted   of   up   to   170   pages,   including   Annexures.     The   application  
papers were served on the first respondent by personal delivery thereof  
on the first respondent’s head office. With regard to service on the second  
and   third   respondent,   the   applicant   sought   to   serve   the   papers   by  
telefaxing them. Also the applicant intended filing the papers with the  
registrar by telefaxing them. As the telefax machines of the registrar's  
office in this court, of the second as well as of the third   respondent, (the  
third  respondent's fax machine in this case being, in fact, a fax machine  
belonging   to   a   firm   by   whom   he   was   employed   as   at   about  
11th  December 1998), could not handle such a large volume of paper, a  
special arrangement was made between the applicant's attorneys and each  
one of the respondents.  
[6] With regard to the filing of the review application with the registrar  
of this Court, the applicant's attorneys arranged with the registrar that, in  
the light of the review application consisting of so many pages and the  
registrar’s fax machine being unable to handle such a large volume of  
papers, only the notice of motion and the founding affidavit, excluding  
annexures and supporting affidavits, would be telefaxed to the registrar  
on the 11 th  December 1998 and the complete application papers would

be filed on another day.
[7] Similar arrangements were made between the applicant's attorneys  
and   the   second   and   third   respondents.   In   respect   of   the  
second  respondent, that was effected on the 11th of December.  In respect  
of   the   third   respondent,   it   was   arranged   at   the   instance   of   the  
third  respondent that the notice of motion and the founding affidavit be  
faxed to the applicant's regional office, which was just across the road  
from the firm where the third   respondent was employed at the time and  
he was going to get the notice of motion and founding affidavit from that  
office.
[8] A   complete   set   of   the   review   application   was,   by   arrangement  
between the two   parties, going to be delivered to the third   respondent on  
a later date. The applicant faxed the notice of motion and the founding  
affidavit   to   its   regional   office   as   arranged   with   the   third   respondent. 
Someone from the regional office of the applicant took the papers   and  
went across the road to give the papers to the third   respondent, but had to  
return with them as the third   respondent could not be found.  On Monday,  
the 14th   December  1998, a full set of the papers was delivered to the  
third  respondent.
[9] The third   respondent has taken the point that, as in this case, the  
last day of the six   week period referred to in section   145, was the 11th of  
December,   the   applicant   was   required   to   ensure   that   the   review

application was not only filed with the registrar on the 11th   December, 
but also that the respondents were served with copies of such application  
on   that   day.     As   it   was   only   on   the   14 th  December   that   the   third  
respondent was served with the review application, that was out of time  
and   therefore,   so   the   argument   went,   the   applicant   had   not   made   its  
application within the period of six weeks prescribed in sec 145 of the  
Act. It was argued that it would not help the applicant on this point that  
the   review   application   was   filed   on   time   with   the   registrar   because  
“apply” as used in sec 145 means to file and serve and not to file only.
[10] The third   respondent's counsel submitted that, if he was correct in  
this submission, his further submission was that the applicant applied to  
this Court outside the six   week period.   He went on to submit that this  
Court has no power to condone a failure on the part of an applicant in a  
review   application   under   section   145   to   so   apply   within   the   six   week 
period.  He submitted that the rationale behind the legislature's decision  
not to confer such power on the   Court was to ensure finality in disputes  
such as this one.
[11] For   the   proposition   that   the   Court   has   no   power   to   condone  
such   non ­compliance   with   the   six   week   requirement,   Mr   Sarantos,   who  
appeared for the third respondent, relied on  Queenstown Field Distributors  
CC v Labuschagne NO and Others  1999(3) BLLR 268 (LC) , a judgment  
of this Court given by my colleague, LANDMAN   J.   For the proposition  
that the rationale behind the six   week cut ­off point in section   145(i)(a) is

early finality of disputes, Mr Sarantos referred also to a judgment by my  
Brother  MLAMBO  J   in   Pep        Stores   (Pty)   Ltd   v   Laka   NO   and   Others     
1998(19) ILJ 1534 at 1540F , which was also quoted by LANDMAN   J in  
the   Queenstown  matter. I hasten to point out that MLAMBO   J did not, in  
the   Pep        Stores      matter,   hold   that   this   Court   has   no   power   to   condone  
non­compliance with the six   week requirement of section   145.
[12] As a result of his conclusion that this Court has no power to condone  
non­compliance with the six   week requirement, LANDMAN   J dismissed the  
review application in the  Queenstown  matter.  Having stated that generally  
there   appears   to   be   no   inherent   power   residing   in   a   Court   to   condone   a  
failure to comply with time ­limits laid down in a statute, LANDMAN   J went  
on to observe that there are sections in the Act where the legislature has  
specifically conferred on the Court the power to condone non ­compliance 
with time ­limits appearing in certain sections of the Act. In this regard he  
referred   to  section   111(4),  as  well  as   section   191(2).  He  observed   that  in  
section  145,   the   legislature   had   not   made   any   provision   giving   the   Court 
power to condone non ­compliance with the time ­limit therein stated.
[13] LANDMAN  J said the legislature was aware that the time ­limits it  
fixed   in   the   Act   may   be   difficult   for   parties   to   comply   with.     He  
concluded that the inevitable conclusion was that, in those sections, such  
as section   145, where the legislature fixed time ­limits for the taking of  
certain   steps   but   made   no   provision   in   those   sections   conferring   the  
power   on   this   Court   to   condone   non ­compliance   with   them,   the

legislature did not intend the   Court to have the power to condone such  
non­compliance.
[14] Section 158(1)(f) of the Act says this Court may:­  "subject to   the  
provisions of this Act, condone the late ­filing of any document with,  
or the late referral of any dispute to, the Court."  In this case, when I  
drew the provisions of section   158(1)(f) to the attention of counsel for the  
third  respondent, who was relying on the decision in the   Queenstown 
matter, he submitted that the phrase,  "subject to the provisions of this  
Act", appearing therein, meant that where, as in section   145, there was  
no provision giving this Court power to condone non ­compliance with a  
time­limit in such a section, section   158(1)(f) would not confer such a  
power.
[15] I pointed out to Counsel for the third respondent that the scenario  
where section   158(1)(f) could quite clearly not apply to would be one  
where, like in section   111(4) and 191(2), an express power to condone  
non­compliance with a time ­limit had already been given to the   Court.  I  
said  the above  because,   in such   a case,   there  was  already  a power   to  
condone   conferred   on   the   Court   and   there   would   be   no   need   for  
section  158(1)(f) for such a situation.  I said the position must be that the  
general   provision   to   condone,   such   as   the   one   provided   for   in  
section  158(1)(f), must be meant for  those situations in the Act where  
time­limits are provided for the taking of certain steps but the sections are  
themselves   silent   as   to   whether   non ­compliance   with   them   can   be

condoned in the first place, and, if they can be condoned, on whom the  
power   to   condone   resides.     When   this   was   pointed   out   to   the   third  
respondent's   counsel,   he   indicated   that   he   could   not   take   the   matter  
further but stood by his submission.  In my view, his submission cannot  
be upheld.  
[16] With   great   respect   I   am   unable   to   agree   with   Landman   J’s  
conclusion that this Court has no power to condone non­compliance with  
the six weeks requirement in sec 145 of the Act.  This Court does have  
the power to condone non ­compliance with the six   weeks requirement in  
section 145.  LANDMAN   J appears to have overlooked the provisions of  
sec 158(1)(f) in the   Queenstown  matter.   I am of the opinion that the  
word   "document"  used therein is so wide that it will include, amongst  
others, an affidavit, a notice of motion, an annexure to an affidavit, as  
well as a statement of claim or a response to a statement of claim.  
[17] Since hearing argument in this matter, my attention has been drawn  
to   another   judgment   which   is   to   the   same   effect   as   the   view   I   have  
expressed in this matter on this issue of condonation of non­compliance  
with  the  six  week   requirement  in  section   145.    That  is  a  judgment  of  
MLAMBO  J   in   Mabombo   v   Shoprite   Checkers   Holdings   (Pty)   Ltd  
and Others  1998(12) BLLR 1307 LC.    That judgment appears to have  
been   given   on   the   13th   of   August   1998,   which   was   earlier   than   the  
judgment of LANDMAN   J.  In that judgment, MLAMBO   J came to the  
same conclusion that I have come to in this matter.  It would appear that

LANDMAN  J's attention was not drawn to this judgment nor, as I have  
already indicated, was it drawn to the provisions of section   158(1)(f) of  
the   Act.     I   have,   however,   noted   that   LANDMAN   J's   matter   was  
unopposed and, therefore, he did not have the benefit of full argument on  
the matter.  
[18] At   the   time   of   proof­reading   the   transcript   of   this   judgement   ­  
which I had already handed down on the 5 th May 1999, I became aware  
of another judgement which went the same route as  Queenstown. That is  
the   as   yet   unreported   judgement   of   Jajbhay   AJ   in   National   union   of  
Mineworkers   v   Commission   for   Conciliation,   Mediation   and  
Arbitration & Others case no : J1918/98  which it appears was handed  
down on the 7 th May 1999 Johannesburg ­ two days after I had handed  
down this one in Durban.
[19] I have considered that judgement. Unlike Landman J, Jajbhay AJ  
did consider the provisions of sec 158(1)(f). He held that the  “filing of an  
application for the review of an arbitration award under the auspices  
of the CCMA does not fall within the ambit of”  sec 158(1)(f). He also  
said  “an application for a review of an arbitration award ‘does not’  
constitute the referral of a dispute to the Court” . While he is probably  
right on the latter, he is not right on the former.
[20] Unfortunately   Jajbhay   AJ   does   not   give   any   reason   for   his

conclusion   that   “the   filing   of   an   application   for   the   review   of   an  
arbitration   award   under   the   auspices   of   the   CCMA   does   not   fall  
within the ambit of”  sec 158(1)(f). I say he does not give any reason for  
this conclusion because the objects of the Act and other views about the  
need for the expeditious resolution of disputes to which he devouts much  
of   the   judgement   do   not   explain   this   particular   conclusion.   They   are  
matters which, as he correctly points out, need to be borne in mind in  
interpreting   provisions   of   the   Act.   But   this   would   apply   if   there   was  
ambiguity or where to apply the ordinary and grammatical meaning of  
the   words   used   in   the   statute   could   lead   to   an   absurdity.   No   one   can  
reasonably suggest that, if the provisions of sec 158(1)(f) were given their  
ordinary and grammatical meaning namely, that, they give the Court the  
power to condone, among others, a delay in filing a review application in  
terms of sec 145 of the Act, that would lead to an absurdity. In fact there  
can be no suggestion that the provisions of sec 158(1)(f) are ambiguous.  
[21] Sec 158(1)(f) refers to the  “filing of any document” . A notice of  
motion   is   clearly   a   document.   An   affidavit   is   clearly   a   document.   A  
review   application   will   consist   of   a   notice   of   motion,   an   affidavit   or  
affidavits   and,   maybe,   annexures.   Once   this   is   accepted,   I   can   see   no  
reason why Jajbhay AJ could say the filing of a review application does  
not fall within the ambit of sec 158(1)(f) unless he meant that the filing of  
a   review   application   does   not     constitute   the   filing   of   a   document   as  
contemplated by sec 158(1)(f). That, of course, would not be justified by  
the wording of the section.

[22] Contrary to the decision in  Queenstown  I have already concluded,  
that this Court has power to condone a delay in making an application for  
review under sec 145 of the Act. In the light of   Queenstown,  I cannot  
give effect to my own conclusion without much ado simply because I do  
not share Landman J’s conclusion in that case. However, it is quite clear  
that Landman J’s attention was not drawn to the provisions of sec 158(1)
(f)   in   that   matter.   Accordingly   Landman   J   did   not   consider   those  
provisions   in   arriving   at   the   decision   that   he   arrived   at.   In   those  
circumstances I am satisfied that I am at liberty not to follow the decision  
in   Queenstown.     It is therefore open to me to give effect to my own  
conclusion. 
[23]  Assuming without deciding that the applicant applied to this Court  
as   contemplated   in   section   145   one   court   day   outside   the   stipulated  
six  week   period,   I   am   more   than   satisfied   that   on   the   uncontested  
explanation given for such delay, good cause has been shown for such  
non­compliance with the six weeks requirement. Accordingly, I hereby  
grant   condonation   insofar   as   condonation   may   be   required   for   the  
applicant’s delay in making its application for review in terms of sec 145  
of the Act.
[24] Before   proceeding,   I   note   that   at   271A   of   his   judgement,  
LANDMAN  J   suggested   that   it   could   be   argued   that   the   six   week 
requirement infringes on the constitutional right of access to Courts but

said   that,   in   that   case,   the   issue   could   not   be   resolved   by   this   Court.  
LANDMAN  J said this was because this Court was not empowered to  
adjudicate on the constitutionality of the laws which it applies.  I do not  
agree with this view, nor do I agree with the reason on which it is based.  
[25] My   view   is   that   this   Court   has   power   to   adjudicate   the  
constitutionality of any statute which is relevant to a matter in respect of  
which it has jurisdiction.  This is because the Constitution of the Republic  
of South   Africa     No 108 of 1996 recognises among others courts whose  
status is equal to that of the High   Courts and it provides that such Courts  
have power to deal with the constitutional validity of statutes but, as is  
the case with the High   Courts, such orders of such Courts are subject to  
confirmation by the Constitutional   Court. Support for my view in regard  
to   the   above   is   to   be   found   in   secs   166(e),   172(1)   and   (2)   of   the  
Constitution read with sec 151(1) and (2) of the Act. Sec 166(e) of the  
Constitution   gives   recognition   in   our   judicial   system   to   courts  
“established or recognised in terms of an Act of Parliament including  
any   court   of   a   status   similar   to   either   the   High   Court   or   the  
Magistrates’ Courts” . 
[26] Sec 172 deals with powers of courts in constitutional matters. In  
sec 172(2)(a) the Constitution says :  “The Supreme Court of Appeal, a  
High   Court   or   a   court   of   similar   status   may   make   an   order  
concerning   the   constitutional   validity   of   an   Act   of   Parliament,   a  
Provincial   Act   or   any   conduct   of   the   President,   but   has   no   force

unless it is confirmed by the Constitutional Court” . In this regard it  
must be noted that the Magistrates Courts are not mentioned in sec 172(2)
(a) among the courts that have such power. Then sec 151(2) of the Act  
says the Labour Court is  “a superior court that has authority, inherent  
powers   and  standing,  in  relation   to   matters   under   its   jurisdiction,  
equal to that which a court of a provincial division of the Supreme  
Court has in relation to matters under its jurisdiction” . That, in my  
view, shows that, if it was argued that the provisions of sec 145 relating  
to the six weeks requirement were unconstitutional because they infringe  
the Constitutional right of access to courts, the Labour Court would have  
power to make an order of constitutional invalidity in respect of those  
provisions if it found them to be inconsistent with the constitution.
  
Factual background to the dismissal
[27] Before   dealing   with   the   merits   of   the   review   application,   it   is  
necessary to deal with the background to the dismissal which led to the  
arbitration   which,   in   turn,   led   to   this   review   application.     As   already  
stated above, the third   respondent was employed by the applicant as the  
branch manager of its branch at Kokstad.   His immediate superior was  
one Mr   Lehman, who was the regional manager of the applicant.  One of  
the rules of the applicant applicable to its employees read as follows:  "No 
member of company personnel shall be dishonest in the performance  
of   his   duties.     Dishonesty   shall   include   theft,   fraud,  
falsification/destruction of records,  falsification/misrepresentation of  
information and evidence where applicable."

[28] The   third   respondent   knew   the   rules   of   the   applicant   and  
understood that to act dishonestly would be a violation of the rules of the  
applicant.  One of the applicant's requirements to the third   respondent as  
branch manager of one of its branches was that he had to  "make budgets  
at   certain   intervals."     The   requirement   of   “making   a   budget”   was  
simply a requirement to meet a target in terms of sales of the branch at  
certain intervals or within certain time ­frames.
[29] In November 1997 the third   respondent falsified certain documents  
and inflated his sales by creating fictitious sales.  The effect of this was  
that it would appear to the applicant that the third   respondent had reached  
his targets.  The further result hereof would be that the third   respondent 
would be entitled to a certain commission or bonus.   This falsification  
and misrepresentation was discovered.  The third   respondent was given a  
final written warning for this and was informed that, if he committed a  
similar offence again in the future, that could lead to his dismissal.
[30] While that the third   respondent was given a final   written warning  
for this was common cause during argument, it was not common cause  
that   the   giving   of   that   final   written   warning   was   preceded   by   an  
interview/disciplinary   inquiry.     The   applicant   said   that   it   had   been  
preceded by an interview, while the third   respondent maintained that it  
had not been. If it becomes necessary to deal with the relevance of this,  it  
will be dealt with later in this judgment.

[31] The   31st   December   1997   was   the   last   day   in   1997   that   the  
third  respondent was required to  “make his budget.  He realised that he  
was not able to meet his budget” . He realised that he could not meet  
this dead­line. He then telephoned his immediate superior, Mr   Lehman, 
and   told   him   that   he   was   not   able   to   make   his   budget.     Mr   Lehman 
responded by instructing the third   respondent to make his budget,   "by 
hook or by crook."     Up to that point, the parties were agreed during  
argument   on   what   transpired   during   the   telephone   conversation.  
However,   there   was   a   dispute   during   argument   about   whether  
Mr  Lehman  also  said  that  the third   respondent  should   "work pending  
sales   and   lay ­byes."  The   applicant   said   Mr   Lehman   said   this   to   the  
third  respondent.  It was  argued  on the  third   respondent's   behalf  during  
argument that Mr   Lehman did not say this during the conversation.  I will  
return to the significance of this shortly.  
[32] The   third   respondent   then   proceeded   to   dishonestly   falsify   the  
records of the applicant and to create fictitious sales so as to represent  
that the sales that had been made in the branch were such that he had  
made his budget. Within a week or so after the 31st   December 1997, the  
third  respondent   reversed   the   fictitious   sales   that   he   had   created.   An  
auditor   discovered   what   the   third   respondent   had   done   and   the  
third  respondent was suspended from duty pending further investigation.  
He was subsequently charged with the misconduct of falsification in that  
he had invoiced deals and artificially inflated the December   1997 actual

sales in order to achieve budget. He was called to a disciplinary inquiry. 
[33] During the disciplinary inquiry, the third   respondent admitted the  
allegations against him, but stated that he did what he did because he had  
been instructed by Mr   Lehman to make budget by hook or by crook.  He  
did not suggest that Mr   Lehman had specifically instructed him to falsify  
documents and to create fictitious sales in order to achieve his budget.  
However, he said it was his understanding that that is what Mr   Lehman 
was instructing him to do when he said he should make his budget by  
hook or by crook.  
[34] At this stage, it is necessary to revert to whether Mr   Lehman had  
also said to the third   respondent, during the telephone conversation of the  
3rd  December   1997,   he   should,   "work   pending   sales   and   lay ­byes." 
“Working   pending   sales   and   lay ­byes”  is   a   phrase   that   refers   to   a  
legitimate   practice   whereby   a   customer   who   has   a   credit   balance   is  
contacted and asked whether he would like his credit balance changed to  
a deposit for the purchase of further goods.   It also refers to a situation  
where a customer, who has goods on lay ­byes, is asked whether he is in a  
position to pay the balance outstanding for a full deposit and to enter into  
a Credit Agreement. In each scenario if the answer is in the affirmative,  
effect is then given to such   wish of the customer and that transaction  
then counts as a sale which can be taken into account for purposes of  
making a budget.

[35] If Mr   Lehman did tell the third   respondent to work pending sales  
and lay ­byes, then it seems that that would go a long way in showing that  
the   third   respondent,   having   been   told   this,   could   not   possibly   have  
believed that Mr   Lehman's instruction was that he should engage in an  
illegitimate and dishonest exercise for purposes of achieving his budget.  
If   Mr   Lehman   did   not   say   this,   the   position   will   remain   where   the  
question on this issue would be confined to whether the mere instruction  
alone, that the third   respondent should make budget by hook or by crook,  
was an instruction to act dishonestly.  If the answer is in the negative, that  
may   be   the   end   of   that   part   of   the   inquiry.     If   the   answer   is   in   the  
affirmative, it seems to me that, that would not necessarily be the end of  
that part of  the inquiry, but that, furthermore, the question that would  
need   to   be   addressed,   would   be   whether   that   an   employee   has   been  
instructed by his superior to act dishonestly is, on its own, a defence to a  
charge of acting dishonestly.
[36] I agree with Ms   Fulton, who appeared for the applicant, that I must  
accept that there is no dispute on the papers about the applicant's version  
that   Mr   Lehman   did   say   to   the   third   respondent   that   he   should   work  
pending sales and lay ­byes. The applicant makes the allegation in par 55  
of   its   founding   affidavit   that   during   his   evidence   at   the   arbitration  
Mr  Lehman  testified  that he had said  this  to the third   respondent.  The  
third  respondent   deals   with   the   contents   of   paragraph   55   in  
paragraph  nine   of   his   answering   affidavit.     There,   the   third   respondent 
does not deny that allegation by the applicant.

[37] Insofar   as   the   third   respondent   may   have   sought   to   rely   on   the  
notes of the Commissioner to say this was in dispute, that is, in my view,  
misplaced.     Firstly,  in motion proceedings  a  respondent  is  required  to  
indicate in his answering affidavit the basis on which it will oppose an  
applicant's application. Insofar as a respondent may seek to travel outside  
the basis of his opposition as revealed by his answering affidavit, that is  
not permissible. In motion proceedings, each party stands or falls by its  
papers. At any rate the notes of the Commissioner are not given under  
oath, nor are they certified in any way as a true and accurate reflection of  
what transpired before the Commissioner.  In fact to a very large extent  
they are illegible. Accordingly not much weight may be attached to them.  
In   those   circumstances   I   find   that   Mr   Lehman   did   instruct   the   third  
respondent  to   “work  pending  sales   and  lay  byes” .  On  this  basis  the  
third respondent could not have understood that he was being instructed  
to act dishonestly.  
[38] As to the instruction that Mr   Lehman gave to the third   respondent 
to make the budget by hook or by crook, the applicant says, by the use of  
this phrase, Mr   Lehman sought to create a sense of urgency in the mind  
of   the   third   respondent   and   that   he   would   never   have   instructed   the  
third  respondent to falsify documents or to in any way act dishonestly.
[39] The   third   respondent   requested   to   be   allowed   to   call   one  
Mr  Vuzani as a witness.  The chairman of the disciplinary inquiry refused  
his request.   The result of the inquiry was that the third   respondent was

found   guilty   of   the   misconduct   he   had   been   charged   with   and   was  
dismissed.   He lodged an internal appeal as to the chairman's refusal to  
allow the calling of Mr   Vuzani at the inquiry. It was suggested that the  
chairman of the inquiry was justified in so refusing when the request was  
made at the time of the inquiry because the applicant, being fully aware  
of his rights in such a situation, should have made arrangements much  
earlier   for   Mr   Vuzani   to   be   called   to   attend   the   inquiry   and   to   give  
evidence.     The   third   respondent's   counsel   submitted   that   the   chairman  
ought to have postponed the inquiry to enable Mr   Vuzani to be called as a  
witness.  
[40] Again, in the appeal the third   respondent had asked for Mr   Vuzani 
to be called to give evidence for him.   The chairperson of  the appeal  
hearing did not have Mr   Vuzani called to physically attend the hearing  
and   give   evidence.     However,   he   did   telephone   him   and   obtain   his  
evidence   over   the   telephone.   According   to   the   applicant,   the  
third  respondent was given an opportunity to put questions to Mr   Vuzani 
on the telephone but the third   respondent denies this and says he was not  
given such an opportunity.   I will revert to deal with this later on.     As  
already stated, the internal appeal ended with a finding or a confirmation  
of   the   findings   of   the   initial   hearing   and   the   dismissal   of   the  
third  respondent   was   confirmed.     As   already   stated,   the   dispute   was  
subsequently   referred   initially   to   conciliation   and   later   to   arbitration  
under the auspices of the first   respondent.

[41] The   second   respondent,   as   already   indicated,   was   appointed   to  
arbitrate the dispute.   Evidence was led before him. The applicant has  
given   detailed   evidence   of   that   evidence   that   was   placed   before   the  
second  respondent   during   the   arbitration.   Largely,   the   third   respondent 
admits,   in   its   answering   affidavits,   the   applicant's   version   of   what  
evidence was led and by whom it was led in the arbitration proceedings.  
Such areas as it was submitted on the third   respondent's behalf, were not  
common cause in that regard seemed to have, to a very large extent, been  
based on a disregard of the affidavits of the parties and, in particular, the  
answering affidavit of the third   respondent to the founding affidavit of  
the applicant.  But there are one or two   areas of dispute in regard to that  
issue.
[42] The   second   respondent's   award   was   that   the   third   respondent's 
dismissal was both substantively and procedurally unfair. He ordered the  
applicant   to   pay   the   third   respondent   compensation   in   the   amount   of  
R51  000,00.   At this  stage, it is  necessary  to consider  the grounds on  
which   the   applicant   has   attacked   the   arbitration   award   of   the  
second  respondent in these review proceedings.  
Consideration of the review application
[43] The   applicant's   attack   on   the   second   respondent's   award   was  
directed at both the finding that the dismissal was substantively unfair, as  
well as the finding that the dismissal was procedurally unfair. In each  
case, the applicant contended that the second   respondent committed gross

irregularities and that he exceeded his powers inasmuch as he had given  
an award which was not justifiable in relation to the reasons given for it  
and which had no rationale connection with the material that was placed  
before him.  I will consider the finding of substantive unfairness, as well  
as the finding of procedural unfairness, in turn.
Alleged Substantive Unfairness
[44] In the last page of his award, the second respondent said he found  
the third   respondent's dismissal to be substantively unfair.  A reading of  
his  award  suggests   that  this  was   because  the  second   respondent   found 
that the  third   respondent  had acted  on  the instructions  of  his  superior.  
Immediately after making this finding, the second   respondent said that,  
on the evidence before him, he was convinced that, if the auditor had not  
discovered what the third   respondent had done, Mr   Lehman would not  
have taken any action. It is not clear what the evidential basis is of this  
statement by the second   respondent, save that it might be based on the  
evidence of Mr   Vuzani. 
[45] However,   even   if   one   were   to   assume   that   the   third   respondent  
understood  Mr   Lehman's instruction to require him to act dishonestly, a  
finding to that effect by the second respondent should not have been the  
end of the inquiry on whether the third   respondent was or was not guilty  
of the dishonest conduct he had been charged with because it was not the  
third  respondent's evidence that the reason why he had carried out what,  
on his own version, was an instruction to act dishonestly, was that, if he

had not done so, he would have been harmed in any way. In the absence  
of   evidence   to   that   effect,   which   would   have   meant   that,   maybe,   the  
third  respondent might have been justified in carrying out an otherwise  
illegal   instruction,   the   fact   that   he   acted   on   his   immediate   superior's  
instruction could not by itself have justified his conduct.  An employee is  
under no obligation to obey an illegal instruction.  If he obeys an illegal  
instruction knowing it to be illegal, he does so at his own risk.
[46] In   the   light   of   this,   the   second   respondent's   finding   that   the  
dismissal   was   substantively   unfair   is,   in   my   view,   one   which   is   not  
justifiable in relation to the reason given for it and falls to be reviewed  
and satisfied.   The third   respondent's counsel also sought to justify the  
second  respondent's finding of substantive unfairness on the basis that the  
applicant had applied discipline inconsistently in this case because the  
third  respondent   was   dismissed   for   his   misconduct   and   yet   on   the  
evidence which was given by Mr   Vuzani at the appeal hearing, it was  
clear that Mr   Vuzani had also committed the same offence and yet had  
not been dismissed.
[47] There   are   three   observations   I   wish   to   make   in   regard   to   this  
submission.   The   first   is   that   it   does   not   appear   from   the  
second  respondent's award that he found that there had been a case of  
inconsistency and that that was part of the reason why he found that the  
dismissal   was   substantively   unfair.     Secondly,   a   reading   of   the  
respondent's answering affidavit does not disclose that this would be part

of the basis on which he was opposing the applicant's review application.  
In fact, he presented his case in the answering affidavit, not on the basis  
that   he   was   not   guilty,   but   on   the   basis   that   dismissal   was   not   an  
appropriate   penalty.   Thirdly,   the   third   respondent   was   on   final   written  
warning   for   a   similar   offence   already.     Mr   Vuzani   was   not   on   final  
written warning. That alone would be a sufficient ground to distinguish  
between   the   two   cases.     In   fact,   on   the   evidence   presented   by   the  
applicant,   Mr   Vuzani   had   been   counselled   already   in   relation   to   his  
misconduct.     In  this   case,   the  third   respondent   had  been   given   a  final  
written warning in relation to a similar offence only one   month before the  
incident which gave rise to his dismissal and it was not his case that he  
should not have been given a final written warning in relation to that  
incident because he was not guilty of the misconduct complained of.  His  
complaint was simply that with regard to that final written warning, the  
giving   of   such   final   written   warning   had   not   been   preceded   by   a  
disciplinary interview.
[48] It seems to me that once it is accepted, as I think it must be, that  
the   third   respondent   accepts   that   he   was   guilty   of   a   similar   offence  
one  month before the incident which gave rise to his dismissal, then his  
case   cannot   be   said   to   be   comparable   to   that   of   Mr   Vuzani.     The  
argument presented by the third   respondent's counsel was that insofar as  
the   applicant   says   Mr   Vuzani   had   been   counselled   in   relation   to   such  
misconduct, that was  not enough.   He said this was a case where the  
applicant, in order to be consistent in its application of discipline, ought  
to have taken formal disciplinary action against Mr   Vuzani. He said, in

the   light   of   the   way   in   which   the   applicant   had   treated   Mr   Vuzani   in 
relation to similar conduct, the third   respondent ought not to have been  
given a penalty of dismissal, but should have been given a lesser penalty.  
There is, in my view, no justification for that submission.  
[49] The   applicant   was   faced   with   an   employee   who   had   committed  
very serious misconduct in November of 1997 by falsifying and acting  
dishonestly   by   creating   fictitious   sales.     The   employee,   on   his   own  
version, knew the rules of the company.  He had been a manager for close  
to eight   years or thereabout.  He was a branch manager and was required  
to   show   example   and   he   engaged   in   what   was   clearly   a   dishonest  
exercise.  He was lucky that he was not dismissed at that stage but was  
given a final written warning.  The documents presented by the applicant  
show,   and   this   is   not   denied   by   the   third   respondent,   that   the  
third  respondent was informed at that time that if he committed a similar  
offence again, he could be dismissed.  
[50] Hardly   a   month   later,   the   third   respondent   engaged   in   a   similar  
exercise in circumstances where one would have thought that he would  
have been careful because, the fact that he was on a final written warning  
ought to have been a notice to him that he should mend his ways.  He did  
not mend his ways and in relation to the incident of December   1997, he  
was dismissed. In my view, there can be no justification in the complaint  
that the applicant ought not to have dismissed him, but to have given him  
a lesser penalty because of the fact that Mr   Vuzani had been engaged in a

similar exercise.
The procedural finding
[51] I now need to deal with the procedural unfairness point or finding  
of the second   respondent.   The applicant has attacked the finding of the  
second  respondent   that   the   dismissal   of   the   third   respondent   was  
procedurally unfair on the same grounds that it has used to attack the  
finding   that   the   dismissal   was   substantively   unfair.     The   applicant  
contends that the second   respondent committed gross irregularities and  
exceeded his powers in that he made a finding on procedural unfairness  
which was not justifiable in relation to the reasons given for it and that  
the finding has no rational connection with the material which was before  
the second   respondent.
[52] The   award   which   has   been   given   by   the   second   respondent   is  
difficult to follow in certain respects. I have already said that in the last  
page   of   the   award,     the   second   respondent   said   he   was   finding   the  
dismissal   of   the   third   respondent   to   be   both   substantively   and  
procedurally unfair.  When I say that the award of the second   respondent 
is difficult to follow in certain respects, this must be seen against the last  
three paragraphs of the award which will indicate, at least in part, what I  
am referring to.  There  the second   respondent  says  ;­   "I find that   the  
dismissal of the applicant was substantively and procedurally unfair.  
I find that the applicant was denied the basic rights to exercise at the  
inquiry and this was conceded by Mr   Jordaan who was called as the

company   witness.     The   chairman   should   have   recused   himself  
because it is trite law that if the chairman is seen by the accused to be  
biased or prejudiced, he should recuse himself."   
[53] Further on he said:   "With evidence before me, I am convinced  
that   the   applicant   acted   on   instructions   by   the   area   manager   who 
was his superior.  It was never contradicted that the applicant had a  
clean loyal service for seven   years, it is only with the introduction of  
Mr  Lehman.  I am further convinced that if the auditor did not find  
the applicant reversing the balances in January, Mr   Lehman could  
not have taken any action against the applicant.  I find that just and  
equitable   compensation   in   the   circumstances   is   the   total   of  
six  months' wages.  The employer is ordered to pay the employee the  
sum of R51   000,00 within 14   days of this award."
[54] From what I have read of the last page of the second   respondent's 
award, it will be clear that there are sentences which simply not make  
sense.   But quite apart from that, I also do not understand from at least  
that part of the award what the basis was for the finding that the dismissal  
was   procedurally   unfair.     The   second   respondent   says   that   the  
third  respondent   was   denied,   "The   basic   rights   to   exercise   at   the  
inquiry."    I   do   not   know   what   the   second   respondent   meant   by   this.  
Ms  Fulton   also   could   not  make   sense   out  of   it.  The   third   respondent's 
counsel attempted to say this must have meant that the second   respondent

found   that   the   dismissal   was   procedurally   unfair   because   the  
third  respondent   was   denied   the   right   to   call   Mr   Vuzani   to   the  
disciplinary inquiry.  I am far from satisfied that this necessarily refers to  
that. But at any rate, earlier on in the award in the same paragraph, which  
is the third   paragraph on the last page of the award, there appears to be a  
reason which the second   respondent was relying upon for saying that the  
dismissal   was   procedurally   unfair.     He   says,   "The   chairman   should  
have recused himself because it is trite law that if the chairman is  
seen   by   the   accused   to   be   biased   or   prejudiced,   he   should   recuse  
himself."
[55] It seems to me that this is the basis on which the second   respondent 
found   that   the   dismissal   was   procedurally   unfair,   namely   that   the  
employee,   the   third   respondent,   had   asked   that   the   chairperson   of   the  
initial inquiry should recuse himself and that the chairperson had wrongly  
refused   to   recuse   himself.     It   seems   that   the   only   basis   on   which   the  
second  respondent found that this was unfair is that he believed the law to  
be that as long as an employee says or believes that the chairperson of an  
inquiry will be biased, that is enough to require  the chairperson to recuse  
himself, and that the chairperson cannot refuse in those circumstances to  
recuse himself. That, of course, is simply not the law. 
[56] Such   suspicion   as   a   party   might   have   of   bias   on   the   part   of   a  
presiding   officer,   is   required   to   be   one   which   can   reasonably   be  
entertained by a lay litigant. The third   respondent's counsel was unable

himself to support this reasoning by the second   respondent. It seems to  
me that, insofar as the question of procedural unfairness is concerned,  
there can be no doubt that the reason given by the second   respondent for  
his conclusion that the dismissal was procedurally unfair, is simply not  
justifiable   and   had   no   rational   connection   with   the   material   that   was  
placed before him and that, on that ground, it ought to be set ­aside.
[57] The   one   point   which   remains   which   was   pressed   by   the  
third  respondent's counsel during argument was his submission that the  
dismissal remained procedurally unfair because the third   respondent had  
asked that he should be allowed to call Mr   Vuzani as a witness, but had  
been denied such opportunity.  The third   respondent's counsel submitted  
that   this   made   the   dismissal   procedurally   unfair   and   that   the  
second  respondent's finding of procedural unfairness is defensible on that  
basis.
[58] Ms  Fulton's   reply   to   this   was   that   the   chairperson   of   the  
disciplinary   inquiry   had   been   justified   in   refusing   to   have   Mr   Vuzani 
called because there was no explanation given why the third   respondent 
had not made prior arrangement for Mr   Vuzani to be called, especially  
because   the   applicant   was   dealing   with   a   senior   employee,   a   branch  
manager   who,   on   the   evidence   before   this   Court,   knew   at   all   times  
material hereto what his rights were in relation to disciplinary hearings  
and the calling of witnesses.

[59] Ms  Fulton also submitted that, in any event, even if the chairperson  
of the inquiry was wrong not to allow Mr   Vuzani to be called, even if the  
chairperson   ought   to  have   postponed   the   inquiry,   in  order   to  give   the  
third  respondent   an   opportunity   to   call   Mr   Vuzani,   such   defect   in   the  
initial inquiry, as may have existed, was cured by the full hearing that  
took   place   at   the   appeal   stage.     The   third   respondent's   counsel,   with  
regard to the giving of the evidence by Mr   Vuzani at the appeal stage,  
submitted that:
1. A fair appeal hearing does not cure a defective initial hearing.
2. He   submitted   that   the   third   respondent   had   not   been   given   an  
opportunity to put questions to Mr   Vuzani because only the chairperson  
of the appeal hearing spoke to Mr   Vuzani.
[60] There appears to be a dispute of fact with regard to this because the  
applicant, in its founding affidavit, says that although Mr   Vuzani gave his  
evidence telephonically, the third   respondent was given an opportunity to  
put questions to him and elicit whatever evidence he wanted to elicit.   
Determination, or, Remittal, of the dispute?
[61] The question that arises in relation to this is what the effect is of  
this   dispute   of   fact.   It   seems   to   me   that   this   can   be   dealt   with   in  
conjunction   with   an   issue   which   also   arose   during   argument,   namely  
what I should do with the matter if  I came to the conclusion that the  
award of the second   respondent should be reviewed and set ­aside. The  
issue is whether I should refer the matter back to the CCMA to be heard

by   the   same   Commissioner   or   I   should   refer   the   matter   back   to   the  
CCMA with an order that it should be heard by another Commissioner, or  
whether this Court should itself determine the dispute as requested by the  
applicant.
[62] In this regard, Ms   Fulton emphasised that, as far as the applicant  
was   concerned,   its   submission   was   that   this   was   a   proper   case   where  
the  Court should determine the dispute itself.  This submission was based  
largely on the fact that, to a very large extent, the facts were common  
cause and that it would cause an unnecessary delay and cost to refer the  
matter back to the CCMA. However, she submitted that, if I decided that  
it would be preferable to refer the matter back to the CCMA, then in that  
event, the matter should not be heard by the same Commissioner and I  
should order that it should be heard by another Commissioner.
[63] On   this   part   of   the   matter,   both   Ms   Fulton   and   counsel   for   the  
third  respondent were agreed that if I referred the matter back, it should  
not be heard by the same  Commissioner.   In this regard, it transpired  
during argument that the third   respondent was also unhappy about some  
aspects   of   the   award   of   the   second   respondent,   namely   the   amount   of  
compensation   that   was   awarded.     Counsel   for   the   third   respondent 
indicated that, although the second   respondent appears to have wanted to  
award compensation equal to six   months' salary for the third   respondent, 
the amount of  R51   000,00 simply did not reflect six   months'  salary in  
respect of the third   respondent.   He sought to ask the   Court to vary the

award in this regard but was not able to present any argument as to how  
the Court could do that in circumstances where the third   respondent had  
not filed a counter review application which would have had to be served  
on the second   respondent to give him an opportunity to defend his award  
with   regard   to   the   period   of   six   months,   as   well   as   the   amount   of  
compensation that he ordered. The conclusion that I have reached is such  
that   it   does   not   make   it   necessary   for   me   to   deal   with   that.   In   those  
circumstances, I am satisfied that I should not deal with that aspect of the  
matter.
[64] The question that arises is, insofar as the third   respondent might  
have been dealt with unfairly in that he was not allowed to call a witness  
that he sought to call at the initial hearing, that might well have made his  
dismissal to be procedurally unfair.  As I have already indicated, there is  
a dispute of fact in relation to that aspect.  Otherwise the facts appear to  
be largely common cause.  
[65] If because of that the dismissal was procedurally unfair or could be  
said to have been procedurally unfair, it appears to me that rather than  
refer this review application to oral evidence which neither party actually  
asked for, I would need to consider whether I should not refer the matter  
back to the CCMA for arbitration by another Commissioner who would  
then deal with, among other issues, that issue.   However, I am of the  
opinion   that   I   ought   not   even   to   refer   the   matter   back   to   the   CCMA  
because even if one were to assume that the third   respondent was treated

unfairly,   in   that   he   was   not   allowed   to   call   Mr   Vuzani   at   the   initial  
hearing,   this   is   a   situation   where,   in   all   probability,   the   fact   that   the  
dismissal   may   have   been   procedurally   unfair   on   that   basis,   would  
probably   not   be   sufficient   to   justify   the   awarding   of   any   relief   to   the  
third  respondent.
[66] I say that because the dispute relates to a serious act of misconduct  
involving   dishonesty,   one   of   which   the   third   respondent   had   made  
himself guilty of at least on one previous   occasions already. One is here  
dealing here with a case where the third   respondent gives no explanation  
why, knowing his rights in relation to disciplinary inquiries as we now  
know he does, he did not make prior arrangements for Mr   Vuzani to be  
present   at   the   inquiry.     Furthermore,   it   is   not   suggested   that   the  
third  respondent   did   request   the   chairman   of   the   initial   inquiry   to  
postpone the inquiry.
[67] With regard to the appeal, insofar as the third respondent may be  
saying   that   he   was   not   given   an   opportunity   to   put   questions   to  
Mr  Vuzani on the telephone, he does not say why he did not request to do  
so if he wanted to put questions to Mr   Vuzani.  This is not a case where  
he asked to put questions to Mr   Vuzani on the telephone, but was not  
given that opportunity.   That is so even on the third respondent’s own  
version.   On the applicant's version, he was given such an opportunity  
and   did   put   questions.   The   mere   fact   that   Mr   Vuzani   gave   evidence  
telephonically and did not physically attend the appeal hearing, would not

by itself necessarily detract from the fairness, of the appeal hearing. The  
question   at   the   end   of   the   day   would   be   whether   or   not   the  
third  respondent had been given a fair hearing at the appeal. If Mr   Vuzani 
had given his evidence telephonically and the third   respondent had put  
questions to him and had been able in that way to elicit all the evidence  
he sought to elicit, that would have been a fair hearing unless there was a  
reason   why   his   physical   presence   at   the   inquiry   was   crucial   for   the  
fairness, or otherwise, of the appeal hearing.
[68] I also put it to the third   respondent's counsel that it was not clear  
exactly what the purpose had been of calling Mr   Vuzani, namely whether  
the purpose of calling Mr   Vuzani was to establish that there had been  
inconsistency in the application of discipline by the applicant as between  
the third   respondent and Mr   Vuzani or whether the purpose was to elicit  
evidence that would establish that there was a wide ­spread practice that  
whenever  Mr   Lehman required branch managers  to   “make budget  by  
hook   or   by   crook” ,   that   implied   that   he   was   requiring   them   to   act  
dishonestly.
[69] I   say   this   without   being   unmindful   of   the   fact   that   the  
third  respondent is not lawyer and, therefore, was not presenting his case  
as   a   lawyer.     But   nevertheless,   one   is   dealing   here   with   a  
senior  employee, a manager, because one would expect that, if he wanted  
to   put   questions   to   Mr   Vuzani   during   the   appeal   hearing   over   the  
telephone, he would have asked to be given that opportunity.

[70] In all the circumstances, it seems to me that there is overwhelming  
evidence that would tend to indicate that, even if I referred this matter  
back to the CCMA on the basis that there may well be a case for the  
third  respondent   to   pursue   with   regard   to     procedural   fairness   of   the  
dismissal based on his denial of the right to call Mr Vuzani as a witness,  
at the end of the day the arbitrator would not exercise his discretion in  
favour of awarding the third   respondent any compensation. In this regard  
I am referring to the discretion which an arbitrator, as well as this Court,  
has   in   dealing   with   dismissal   which   is   unfair   only   because   no   fair  
procedure was followed, whether to award or not to award compensation  
in such a matter.
[71] In those circumstances, I am of the opinion that this Court ought to  
itself   determine   the   dispute.   Having   regard   to   the   material   before   the  
Court,   the   only   determination   that   the   Court   is   driven   to   is   that   the  
dismissal of the third   respondent by the applicant was not unfair and that  
his claim of unfair dismissal ought to have been dismissed.  
[72] In   the   circumstances,   the   order   that   I   make   is,   therefore,   the  
following:
1. The   award   of   the   second   respondent   in   the   dispute   between   the  
applicant   and  the   third   respondent   under   case   number   14082  is   hereby  
reviewed and set ­aside.
2. It is determined that the dismissal of the third   respondent by the

applicant in January   1998 did not constitute an unfair dismissal.
3. The third   respondent is ordered to pay the applicant's costs of this  
application.
                           
R. M. M. ZONDO
Judge in the Labour Court of SA.
Date of Argument : 3 May 1999
Date of Judgement : 5 May 1999
For the Applicant : Miss K. Fulton
Instructed By : Bowman Gilfillan INC
For the 3 rd Respondent : Mr A. M. Sarantos
Instructed by : Elliot & Walker