NUMSA and Others v Fibre Flair CC t/a Kango Canopies (J 550/97) [1999] ZALC 35; (1999) 20 ILJ 1859 (LC) (10 March 1999)

55 Reportability

Brief Summary

Labour Law — Dismissal — Procedural fairness — Respondent dismissing employees for participating in unprotected work stoppage without holding a disciplinary enquiry — Court finding dismissal procedurally unfair due to lack of investigation and failure to allow appeal — Substantive fairness assessed against guidelines in the Code of Good Practice — Dismissal deemed inappropriate given the short duration of the work stoppage and the offer of re-employment made by the employer.

IN THE LABOUR COURT OF SOUTH AFRICA
HELD AT JOHANNESBURG
Case Number:J 550/97
In the matter between
NUMSA First Applicant
BENEDICT PHIHLELA & OTHERS Second   to  
further Applicants
and
FIBRE FLAIR CC T/A KANGO CANOPIES Respondent 
JUDGMENT
BENJAMIN A J
[1] In March 1996, the Respondent took over a existing fibre glass manufacturing  
business.  In terms of an agreement to which the  first applicant was a party, the  
Respondent took over the employment of the staff of 13 of that business.  These  
employees retained their service with their previous employer for the purpose of  
the payment of severance benefits.   Almost a year to the day later on 5 March  
1997, the Respondent dismissed eight employees for participating in a 35 minute  
unprotected   work   stoppage.     I   am   required   to   determine   the   fairness   of   this  
dismissal.

[2] Mr Jacobus Venter, the managing member of the respondent, gave evidence of the  
year’s events that led up to these dismissals.  It was the Respondent’s contention  
that the difficulties it had experienced with their employees and their union, the  
first applicant, was a major factor justifying the dismissals.  He said the fibre glass  
business was highly competitive ­ there were seven other manufacturers located in  
the same vicinity as the respondent.  During the course of the year, the Respondent  
lost the business of several motor dealers as a result of the unreliability  of its  
workforce.
[3] A few months after the respondent took over the business there was a decrease in  
the productivity of workers.  One employee was dismissed for poor productivity.  
As a result the official of the first applicant who dealt with the respondent, Mr  
Gopalong Cibi, threatened to make the respondent’s life a misery.  From then on,  
according to Venter, matters became more difficult ­ there was a continued decline  
in productivity and in the quality of  work. Employees were unco­operative.  They  
refused to agree to work and quality standards that Venter prepared.   They also  
refused to discuss issues with the respondent without a NUMSA official being  
present   but   the   official   frequently   broke   appointments   and   failed   to   attend  
arranged meetings.  This caused the Respondent extreme frustration.
[4] In December 1996 there was a work stoppage of some 30 minutes as a result of

confusion over the way in which the Christmas bonus was reflected on the pay  
slips.     Employees   were   warned   verbally   but   this   was   not   recorded   in   their  
personnel files.  
[5] On 17th February, the Respondent gave 48 hours notice to six employees 
( three laminators and three assemblers ) that they were to work short time.  
The  reason  for short  time   was  two fold­what  Venter  described   as “spiteful”  
poor  performance  by the three laminators  and that business was slow.   As a  
result of  advice   by  the   local   representative   of  the   bargaining   council,   the  
Respondent  did not consult with NUMSA over the introduction of short time.
[6] On 19th February the three laminators ceased work at 12h30 in terms of the short  
time   regime   while   the   three   assemblers   (who   are   applicants   in   this   matter)  
continued to work.  At about 15h20 all of the factory workers stopped work.  At  
the request of management, they then formulated their demands in writing. They  
indicated that  while the workers did not oppose short time, they wanted the issue  
to be negotiated with NUMSA. 
[7] The   following   morning   the   employees   commenced   work   at   their   normal   time.  
Employees   were   issued   with   written   final   warnings   for   “misconduct   due   to  
witholding  labour  collectively  and unprocedurally”.    The  warning included  the  
statement   “   any   further   displays   of   unacceptable   performance   will   result   in

disciplinary action being taken against you”.
[8] On 4th March 1997 the Respondent was advised that its workers would take part  
in a one hour protest action the following day.   The Respondent issued a notice to  
its staff :
“This protest action has not been approved by management.   Any witholding of  
labour during working hours will result in severe disciplinary action.  Some of you  
have already been issued with final warnings for witholding labour collectively.  
Take note that this protest will be illegal and unprocedural”.
[9] On   5th   March   Venter   attended     a   dispute   meeting   at   the   bargaining   council  
together with Mr William Raboloy, a shop steward, and Cibi of NUMSA.  They  
were not present at the factory when the work stoppage took place.
[10] The other member of the Respondent, Mr Simon Du Toit gave evidence of events  
at the factory on that day.  He had recorded the events in contemporaneous notes  
which were placed before the court.  At 10h00 the workers clocked out as usual  
for their 20 minute tea break.  At10h25 they left the premises and went on a brief  
march  through the  surrounding industrial  area  and returned  to the  factory.    At  
10h47 and 10h52 Du Toit gave a verbal instruction to return to work.   He also  
reminded   the   employees   that   certain   of   them   had   received   final   warnings   and  
referred to the warning letter of the previous evening.  The employees returned to

work at 11h00.
[11] Venter arrived back at the factory at around 12h00 and was advised by Du Toit of  
the events of the morning.   At 12h15 the shop stewards handed Venter a notice  
circulated by COSATU’s regional office calling upon workers to form picket lines  
and demonstrations in all industrial areas for one hour on 4 and 5 March 1997 in  
support   of   its   demands   on   the   Employment   Standards   Bill.   Venter   states   he  
discussed the “dismissal issue” with the shop­ stewards but did not give a detailed  
account of these discussions.
[12] In the course of the day the nine workers who had participated in the protest action  
and who had been issued with final written warnings on the 19th February were  
dismissed.     No   disciplinary   enquiry   was   held   before   the   dismissal.     In   their  
dismissal letter, they were advised that they could apply for the vacancies which  
had arisen due to their dismissal by 7th March 1997.  The union was advised by  
fax of the dismissals and informed that members who wished to bring reasons for  
mitigation to the Respondent could lodge an appeal. Cibi arrived at the premises at  
14h30   to   attend   to   another   matter   and   was   then   informed   by   Venter   of   the  
dismissal.     On  11th  March  Cibi   telephoned  Venter   advising  that  he  wished  to  
lodge an appeal on behalf of the dismissed workers. Venter refused to entertain  
any   appeal   because   the   48   hour   limit   for   appeals   in   the   disciplinary   code   of  
procedure had expired.

[13] Venter testified  that  he had been advised that  he was legally  required  to offer  
dismissed employees re­employment.   The new contract of employment was in  
substance the same as the old contract  that the employees  had refused to sign  
except that the probation clause had been omitted.   However the wages offered  
were substantially lower than their previous wages.  One of the dismissed workers  
applied for re­employment.  The eight individual applicants did not.  
[14] The Applicants closed their case without leading any evidence.  They did however  
place before the court COSATU’s letter of 18 February 1997 referring a dispute  
concerning the draft Employment Standards Bill to NEDLAC.  To the extent that  
this  issue  was  dealt  with  by  the  Labour  Court  in Business  SA  v  COSATU   &  
another [1997] 5 BLLR 511 (LAC) it was agreed that I could take judicial notice  
of   the   referral.     Ms   Edmonds,   for   the   Applicants,   submitted   that   this   letter  
established in terms of the individual Applicants belief that their action would be  
protected in terms of s 77of the LRA.   It is worth pointing out that these issues  
occurred two months before the interdict granted by the Labour Appeal Court in  
the Business SA case.
PROCEDURAL FAIRNESS
[15] There was no disciplinary enquiry before the dismissal.   Venter’s evidence was  
that   he   met   with   the   two   shop­stewards   at   which   he   discussed   the   “dismissal

issue”, but he did not give a detailed account of what was discussed.  It was at this  
meeting   that   the   shop­   stewards   handed   Venter   the   document   circulated   by  
COSATU calling on members of its affiliates to participate in demonstrations.
[16] Mr la Grange, for the Respondent, contended that the report that Venter received  
from Du Toit coupled with the meeting with the shop­ stewards constituted an  
adequate pre ­ dismissal investigation.  Venter generally kept a detailed record of  
his   dealings   with   the   union,   including   tape   recordings.   Transcripts   of   many  
meetings and telephone calls were contained in the bundle of documents before  
the court.  His inability to give any detail of this meeting tends to indicate that the  
meeting consisted of no more than the shop ­ stewards handing over the document  
to him and his acknowledging receipt of it.
[17] The employees returned to work at 11h00.   At the time of their dismissal, they  
were   working.     There   were   no   exceptional   circumstances   present   that   made   it  
impossible  or impractical  for an enquiry or investigation  to be held before the  
dismissal.   Mr la Grange contended that an enquiry would serve no purpose as  
there was no dispute about the nature of the misconduct.  In the circumstances, he  
argued the Respondent’s offer that the employees could raise issues of mitigation  
on appeal constitutes sufficient compliance with the requirements of procedural  
fairness.     Doubtless,   there   are   situations   in   which   such   a   case   can   be   made.  
Particularly in the case of small employers, a properly considered ‘appeal’ may

often satisfy the requirements of procedural fairness.   However, in this case the  
Respondent was unreasonable in not allowing an appeal to be lodged when the  
union sought to do so six days after the dismissal.
[18] For this reason, I find that the dismissal was procedurally unfair.
SUBSTANTIVE FAIRNESS
[19] This   is   a   dismissal   for   misconduct.     The   evaluation   of     the   fairness   of   the  
dismissals is to be approached in terms of the guidelines in item 7 of the Code of  
Good   Practice   :   Dismissal.     The   applicants   admit   they   had   been   guilty   of  
misconduct.  Nor do they deny that they were aware of  the rule they violated or  
that this rule was valid and reasonable. 
[20] The applicants did suggest that the rule was not consistently applied because only  
some of the employees who participated in the work stoppage were dismissed on  
the   5   March.     However,   the   application   of   progressive   discipline   to   collective  
misconduct can lead to a situation in which some employees are dismissed for  
participation   in   a   particular   event   while   others   are   not   (   National   Union   of  
Mineworkers and others v Free State Consolidated Gold Mines (Operations ) Ltd  
(1995) 16 ILJ 1371 (A) at 1378 A­B).
[21] Ms   Edmonds   also   argued   that,   as   the   threat   of   dismissal   was   not   part   of   the

ultimatum issued during the work stoppage, the Respondent was prevented from  
dismissing   the  employees  who  returned   to  work  in  response  to  the   ultimatum.  
Again, this argument is incorrect as the employees were aware from the notice of  
the previous evening that they were running the risk of disciplinary action.
[22] The   issue   that   needs   to   be   determined   therefore   is   whether   the   sanction   of  
dismissal was appropriate for the misconduct.  This requires an evaluation of the  
circumstances surrounding the dismissal and in particular, the seriousness of the  
misconduct.
[23] The   Respondent   stressed   the   following   factors   as   supporting   its   view   that   the  
dismissal was justified­
1)  the   employees   had   been   warned   by   the   employer   the   previous   day   that  
participation   in   the   demonstration   would   be   “illegal   and   unprocedural”   and  
proceeded  to do so despite  the warning.   This amounted to a challenge  to the  
employer’s authority;
2)    the   difficulties   of   the   last   year   had   created   a   fragile   relationship   between   the  
respondents   and   its   employees   and   had   placed   the   respondent   in   a   precarious  
financial position.  In this context, even a short work stoppage could cause further  
financial harm to the respondent if it resulted in the loss of a further dealership;
3)  the protest action was staged before there had been compliance with s77 of the  
Labour Relations Act;

4)  the individual Applicants had received final written warnings for participating in  
an  unprotected  strike  less than  three  weeks before the  demonstration  and  their  
dismissals   were   accordingly   justified   in   terms   of   the   principles   of   corrective  
discipline.
[24] The Applicants stressed the following factors as mitigating the seriousness of the  
conduct ­
1)  the absence from work was of a comparatively short duration ­ only 35 minutes;
2)  the   employer   was   aware   the   previous   day   that   the   demonstration   would   only  
endure for an hour;
3)  the  dispute giving  rise to  the demonstration  had been  referred to  NEDLAC in  
terms of s 77 of the LRA.   While there had not yet been compliance with the  
procedures in s77, the protest action had been called by their trade union and their  
federation, as a result at the time of the protest action, the individual Applicants  
reasonably believed that their action would be protected under s 77;
4)  the respondent offered the individual  applicants re­employment,  although at    a  
lower wage.
[25] In the absence of evidence by the individual Applicants, I am not able to make any  
finding concerning their state of mind.  Nevertheless, it is common cause that the  
stoppage was of a short duration.  The application of progressive discipline does

not have the inevitable consequence that employees on a final warning must be  
dismissed if they repeat the misconduct.  That this conduct must still be evaluated  
is   implicit   in   the   wording   of   the   final   warning.     In   balancing   the   parties’  
contentions, particular consideration must be given to the offer of re­employment  
that formed part of the dismissal notice.
 
[26] As is indicated above, Venter gave evidence that the offer of re­employment was  
made because he had been advised that it was a legal requirement.  Mr la Grange,  
for the respondent, argued that, because the advice was clearly incorrect the offer  
of re­ employment should be disregarded.  I do not believe that this is appropriate.  
Whatever advice the respondent may have received, the fact that an offer of re­
employment   was   made,   is   indicative   of     the   employer’s   assessment   of   the  
seriousness of the offence at the time.   His evidence was that he hoped that the  
combined   effect   of   the   dismissal   and   the   re­employment   would   improve   the  
relationship between the Respondent and its employees.  It was the respondent’s  
decision to reduce wages that led the employees to reject the offer.  This conduct  
gives rise to a strong inference that he wished to make use of the stay­away to  
continue  the  relationship  on terms more favourable to it.   This is a significant  
indication that dismissal was not the appropriate sanction.
I therefore find that the dismissal is substantively unfair.
RELIEF

[27] As I have found that the dismissal is substantively unfair, I am empowered to  
order   the   employer   to   reinstate   or   re­employ   the   employees   or   to   order   the  
employer to pay compensation to the employees.
[28] In terms of 193 (2), I must order reinstatement or re­employment unless ­
a)  the employee does not wish to be reinstated or re­employed;
b)  the circumstances surrounding the dismissal are such that a continued relationship  
would be intolerable; or
c)  it   is   not   reasonably   practicable   for   the   employer   to   reinstate   or   re­employ   the  
employee.
[29] The   individual   applicants   persisted   with   their   claim   for   reinstatement   at   the  
hearing.  I therefore have to consider the impact of the misconduct and the events  
surrounding it on the continued employment relationship.   That   participating in  
the demonstration was an act of misconduct is not in itself a reason not to order  
reinstatement.     In   Performing   Arts   Council   of   the   Transvaal   v   Paper   Printing  
Wood & Allied Workers Union and others 1994 15 ILJ 65 (A), Goldstone J A (at  
79   G­H)   held   that   the   industrial   court   should   mark   its   disapproval   of   the  
misconduct   of   employees   engaged   in   an   unlawful   strike   by   refusing   back   pay  
rather then by refusing reinstatement.   The 1956 LRA, with which the Apellate  
Division was dealing in the PACT case, did not deal expressly with the manner in  
which the industrial court should exercise its discretion as to whether or not to

order   reinstatement.     As   the   1995   LRA   regards   reinstatement   as   the   preferred  
remedy   for   dismissals   without   good   cause,   a   stronger   case   must   be   made   out  
before this approach is deviated from.
 
[30] The offer of re­employment and Venter’s concession that he believed at the time  
that the relationship could improve indicate that a continued relationship would  
not be intolerable.  It also indicates that reinstatement or re­employment would be  
reasonably practicable.  That two years have elapsed since the dismissal does not  
mean that an order involving a restoration of the employment relationship is not  
reasonably practicable.  Nor does the fact that the Respondent is a small employer  
with   a  workforce  of  thirteen.     The  possible  need   for  the  employer   to  retrench  
employees engaged since the strike can be accommodated by a delay in the order  
coming  into effect. Despite the  two year period between the dismissal  and the  
hearing of the case, no circumstances were placed before me in evidence which  
persuade me to depart from the approach of the Apellate Division in the PACT  
case and the Labour Appeal Court in the case such as NUMSA and others v the  
Benicon Group (1997) 18 ILJ 123 (LAC) at 147I ­ 148B and make the order of  
reinstatement retrospective.
[31] I accordingly make the following order ­
(a)  the Respondent is ordered to reinstate the eight individual applicants  with effect  
from   1   April   1999   on   the   terms   and   conditions   that   prevailed   prior   to   their

dismissal;
(b)  the employees’ remuneration must be adjusted to reflect any increase that they  
would have received in the intervening period;
(c)  the   employees   will   retain   their   service   for   purposes   of   severance   pay   in  
accordance with the agreement of 14 February 1996
(d)  the Respondent is to pay costs.
P BENJAMIN 
Acting Judge of the Labour Court
SIGNED AND DATED THIS 10th DAY OF March 1999
DATE OF HEARING:   1st and 2nd March 1999
DATE OF JUDGMENT:  10th March 1999
For the Applicant: Ruth Edmonds 
For the Respondent: Advocate W la Grange instructed by Hofmeyr 
Herbsteins Gihwala & Cluver Inc