Dischem Pharmacies Limited v Pure Pharmacy Holdings Proprietary Limited (LM181Jan21) [2021] ZACT 70 (19 October 2021)

78 Reportability
Competition Law

Brief Summary

Competition — Merger Approval — Conditional approval of merger between Dis-Chem Pharmacies Ltd and Pure Pharmacy Holdings (Pty) Ltd — Dis-Chem to acquire 100% of PPH’s issued share capital — Competition Commission assessed market shares and potential impact on competition — Found low accretion in market shares post-merger and no significant competition concerns — Condition imposed requiring notification of future small mergers in the pharmaceutical market for five years.

Comprehensive Summary

Summary of Judgment


1. Introduction


These were large merger proceedings before the Competition Tribunal of South Africa concerning the conditional approval of a transaction in terms of which Dis-Chem Pharmacies Limited (the acquiring firm) sought to acquire Pure Pharmacy Holdings Proprietary Limited (the target firm).


The matter arose from the Competition Commission’s investigation and recommendation regarding the merger. The merger was heard by the Tribunal on 17 September 2021, an order was issued on 20 September 2021, and the Tribunal’s written reasons were issued on 19 October 2021.


The general subject-matter of the dispute concerned the competitive and public-interest effects of consolidation in the retail pharmacy sector, including the structure of pharmacy ownership (corporate groups versus independent groups), the implications of further acquisitions by a large corporate chain, and issues connected to telemedicine services associated with the target group (particularly the Healthforce platform).


2. Material Facts


Dis-Chem is a large pharmacy group active along the pharmaceutical supply chain, including wholesale distribution, the operation of retail pharmacies, and the provision of primary healthcare services through clinics located in most of its stores. It also operates a courier pharmacy service for online orders. The Commission’s investigation treated Dis-Chem as including The Local Choice (Pty) Ltd, a subsidiary that franchises independent pharmacies under The Local Choice brand; the Commission accordingly included The Local Choice franchisees when calculating Dis-Chem’s market shares. Pre-merger, Dis-Chem had 181 stores, and together with The Local Choice pharmacies it controlled a total of 320 pharmacies.


The target firm, Pure Pharmacy Holdings (Pty) Ltd, controlled a group that included Pure Pharmacy Retail (Pty) Ltd, which held the retail pharmacy licences for 50 “Medicare” branded pharmacies. Those stores were located in Gauteng, Limpopo, Mpumalanga, and the Western Cape. PPH previously conducted wholesale distribution under the “Pharmasave” brand, but the Commission found that Pharmasave exited wholesale distribution in October 2020, and that this exit pre-dated merger discussions and was not merger-specific.


The judgment also recorded that PPH previously owned Healthforce (Pty) Ltd, a provider of clinic practice management software that functions as a telemedicine service enabling nurses to provide care with support from remote general practitioners via video link. The parties contended that Dis-Chem’s acquisition of Healthforce in March 2021 was a separate, non-notifiable small merger; however, the Commission requested notification so that it could be assessed as part of Dis-Chem’s acquisition of PPH for purposes of evaluating the transaction’s effects.


The proposed transaction entailed Dis-Chem acquiring 100% of the issued share capital of PPH, resulting in Dis-Chem exercising sole control over PPH and the Medicare pharmacies.


On competition effects, the Commission assessed both national and local markets. Nationally, the Commission assessed wholesale distribution of pharmaceuticals, retail of scheduled pharmaceuticals, retail of unscheduled pharmaceuticals, and retail of front shop products, as well as a national market for telemedicine services. Locally, it assessed retail competition for scheduled and unscheduled pharmaceuticals within a 5 km radius in overlapping areas, and it evaluated overlaps in 35 geographic areas on that basis.


In the upstream wholesale market, the Commission found no post-merger accretion because Pharmasave had already exited. In the national retail markets for scheduled and unscheduled pharmaceutical products, and for front shop products, the Commission found that Dis-Chem (including The Local Choice) held a large share, with low accretions from the addition of the Medicare stores. In local markets, the Commission considered whether the merger reduced the number of competing pharmacies within the 5 km radius and noted that in some areas post-merger shares exceeded 35%, but accretions were nonetheless found to be low and not to raise significant competition concerns on the Commission’s assessment.


A central factual theme in the Commission’s investigation, recorded in the Tribunal’s reasons, was the evolution of market structure over time. The Commission found that corporate pharmacy groups such as Dis-Chem and Clicks had grown considerably between 2017 and 2021, while independent groups declined. Dis-Chem (including The Local Choice) expanded from approximately 159 pharmacies in 2017 to 320 in 2021, with the hearing clarifying that most of this growth was organic rather than acquisitive.


The Commission further found that the transaction would reduce the number of “significant independent pharmacy groups” that could more closely constrain the large corporate chains, observing that PPH had 50 pharmacies nationwide and that other significant “true independent” groups existed, while other independent groupings were described as “commonly branded” pharmacy networks. The Commission’s concern was that the merger could further weaken the competitive role of independent pharmacy groups in relation to competition, innovation, and economic participation.


The Commission also recorded concerns about a possible “creeping mergers” strategy by Dis-Chem, referring to a series of mergers over the prior six years, many of which were not notifiable. This concern was addressed through a condition requiring Dis-Chem to notify certain small mergers for a specified period.


Third-party concerns were recorded in relation to telemedicine. Udok raised a concern about a potential conflict of interest if a pharmacy owned a technology firm operated by prescribing doctors. Allegra raised concerns about interoperability, continuity of care, and patient ability to choose where prescriptions are filled. The Tribunal recorded that it was satisfied that the Commission’s conditions addressed those concerns by requiring open access to the Healthforce platform and the preservation of patient choice.


On public interest facts, the Commission identified likely duplications affecting employees. It recorded that Dis-Chem would absorb some potentially affected employees and that only a limited number of positions were likely to be redundant (the precise figures were not reproduced in the publicly available text). It also recorded that a number of loss-making PPH stores were likely to be closed after implementation to prevent further losses, and that the parties indicated employees would be absorbed elsewhere where possible and retrenchments limited. The Commission imposed conditions capping retrenchments and providing for offers of future employment should vacancies arise.


Finally, the Commission conducted a failing firm assessment (although the parties did not formally advance a failing firm defence). The Commission’s analysis, as recorded, identified significant financial challenges within PPH and efforts taken over time. The Commission did not decisively determine the success of the relevant interventions, and instead imposed a condition requiring an additional period to elapse post-implementation before store closures (subject to an exclusion for certain loss-making stores referenced in the reasons).


3. Legal Issues


The central legal questions were whether the large merger was likely to substantially prevent or lessen competition in any relevant market, and if so, whether that effect could be justified or remedied through conditions. This required determination of issues involving the application of law to fact, including market definition, competitive effects, and the adequacy of remedies.


A further set of legal issues concerned whether the merger raised material concerns regarding market structure, including the removal of an effective competitor and potential entrenchment of a corporate oligopoly, and whether a pattern of acquisitions could amount to a creeping mergers concern warranting regulatory oversight through notification conditions.


Additional issues arose in respect of vertical and adjacent-market effects linked to telemedicine services, including potential foreclosure risks and conduct that could undermine rivalry through platform control, as well as issues of patient choice and interoperability as framed by third parties and addressed by conditions.


Finally, the Tribunal had to consider statutory public interest factors, particularly potential employment effects, store closures, and mitigation commitments. This similarly involved applying the statutory framework to the factual record developed in the investigation and hearing.


4. Court’s Reasoning


The Tribunal’s reasons reflect an acceptance of the Commission’s competitive assessment across both national and local dimensions of rivalry. The Tribunal recorded the Commission’s reliance on precedent and market information to identify relevant markets, and the use of both revenue-based and store-count measures to assess shares and competitive dynamics.


In the upstream wholesale distribution market, the absence of accretion was treated as significant because the target’s prior wholesale activity had already ceased and the exit was found not to be merger-specific. This reduced the likelihood that the transaction would materially change competitive conditions upstream.


In the national retail markets for scheduled and unscheduled pharmaceuticals and front shop products, the Commission’s assessment (endorsed by the Tribunal) emphasised the combination of Dis-Chem’s position with low incremental share increases attributable to the Medicare stores, alongside the presence of other competitors. For front shop products, the Commission considered that pharmacy groups face competition from a wide range of retailers beyond pharmacies, which informed its view that market power concerns were limited in that segment.


In local retail markets, the Commission employed a 5 km radius as a competitive catchment area. The Tribunal’s reasons recorded that, even where post-merger shares exceeded a 35% threshold in certain localities, the accretions were found to be low and not to raise significant concerns on the Commission’s analysis. The Tribunal did not present an independent recalculation, but indicated that it found no basis to depart from the Commission’s evaluation.


A key aspect of the reasoning concerned the structure of the retail pharmacy market and the role of independent groups. The Commission’s analysis observed growth in corporate chains and a reduction in independent groups. The Tribunal accepted the Commission’s conclusion that although the merger would reduce the number of independent groups that contribute to competition and innovation, PPH was not, on the evidence, a credible, sustainable, and effective competitive constraint. This conclusion was reinforced by the Commission’s discussion of PPH’s financial challenges and the prospect that, absent the merger, PPH’s competitive presence might weaken substantially, including through potential store closures.


The Tribunal’s reasons also accepted the Commission’s approach to addressing non-structural risks. In relation to creeping mergers, the Commission’s concern was not limited to this transaction alone but extended to an acquisition pattern that might expand market share without regulatory oversight due to non-notifiable transactions. The condition requiring notification of certain small mergers for a defined period was treated as an appropriate mechanism to mitigate this concern.


Regarding telemedicine and Healthforce, the Tribunal recorded third-party concerns about conflicts of interest, interoperability, and patient choice. The Tribunal’s reasoning was that the Commission’s conditions created open access to the platform and maintained patient choice, and that these measures were sufficient to address the foreclosure-type concerns raised.


On public interest, the Tribunal accepted the Commission’s conclusion that the merger was likely to lead to some duplications and potential job losses, but that these effects were mitigated by absorption commitments, a cap on retrenchments, and an undertaking to offer future employment should vacancies arise. It also accepted the Commission’s approach of imposing time-based constraints on store closures to allow for the implementation of turnaround plans, while recognising an exclusion in respect of specified loss-making stores referred to in the reasons.


Overall, the Tribunal’s reasoning was that any potential negative effects on competition or public interest were adequately mitigated by the final conditions attached to the approval, and it therefore saw no reason to disagree with the Commission’s recommendation.


5. Outcome and Relief


The Competition Tribunal conditionally approved the large merger between Dis-Chem Pharmacies Limited and Pure Pharmacy Holdings (Pty) Ltd.


The approval was subject to conditions proposed by the Competition Commission and accepted by the Tribunal. As recorded in the reasons, these conditions addressed, among other things, concerns relating to potential foreclosure and access issues connected to the Healthforce platform and patient choice, the risk of creeping mergers through a requirement that Dis-Chem notify certain small mergers for a defined period, and public interest concerns regarding employment, retrenchments, and the timing of store closures.


The reasons as provided do not record a separate costs order.


Cases Cited


No decided cases were cited in the Tribunal’s written reasons as provided.


Legislation Cited


The Competition Act 89 of 1998 (as amended) was the governing statute applied to the merger assessment, including competition and public interest considerations, as reflected in the Tribunal’s reasons.


Rules of Court Cited


No specific rules of court were cited in the Tribunal’s written reasons as provided.


Held


The Tribunal held that the large merger should be approved subject to conditions because, on the Commission’s assessment accepted by the Tribunal, the transaction did not raise unmitigated concerns of a substantial prevention or lessening of competition in the relevant national and local markets, particularly in light of low accretions and the continued presence of competitors.


The Tribunal further held, in substance, that although the transaction reduced the number of significant independent pharmacy groups, the target firm was not shown on the record to be an effective competitive constraint, particularly given its financial challenges and the prospect of reduced competitive presence absent the transaction.


The Tribunal also held that the conditions imposed adequately mitigated identified risks, including concerns about creeping acquisitions in the sector, potential foreclosure or exclusionary effects linked to telemedicine platform control and interoperability, and public interest effects related to employment and store closures.


LEGAL PRINCIPLES


The merger assessment applied the principle that competition authorities must evaluate a transaction’s likely effects in relevant product and geographic markets, including both national and local dimensions where competitive interactions are localised. In this matter, the Commission’s use of a 5 km radius to assess local retail pharmacy rivalry was treated as an appropriate framework on the record described.


The decision reflects the application of standard merger analysis in considering both horizontal overlaps (in retail pharmacy and related product categories) and vertical or adjacent-market considerations (including potential foreclosure concerns where a merged firm may control an important input, platform, or service affecting rivals).


The reasons also illustrate the principle that market structure and competitive constraints can be relevant beyond market shares alone, including the competitive role of independent groups relative to large corporate chains, and that authorities may consider longer-term structural trends when assessing rivalry and potential harm.


A further principle applied was that merger approval may be granted subject to behavioural and monitoring conditions where concerns are identified but can be mitigated, including conditions aimed at preventing foreclosure, ensuring open access or non-discriminatory platform availability, and preserving customer/patient choice.


Finally, the decision reflects the application of the Act’s public interest enquiry alongside competition effects, including the evaluation of employment impacts and the use of conditions (such as caps on retrenchments, absorption undertakings, and timing restrictions on closures) to mitigate adverse outcomes identified on the evidence before the authorities.

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COMPETITION TRIBUNAL OF SOUTH AFRICA
Case No:LM181Jan21
In the matter between:
DISCHEM PHARMACIES LIMITED Acquiring Firm
and
PURE PHARMACY HOLDINGS PROPRIETARY LIMITED Target Firm
Approval
[1] On 20 September 2021, the Competition Tribunal conditionally approved the
large merger between Dis-Chem Pharmacies Ltd (“Dis-Chem”) and Pure
Pharmacy Holdings (Pty) Ltd (“PPH”).

[2] The reasons for the approval follow.
Panel : Enver Daniels (Presiding Member)
: Yasmin Carrim (Tribunal Member)
: Imraan Valodia (Tribunal Member)
Heard on : 17 September 2021
Order issued on : 20 September 2021
Reasons issued on : 19 October 2021
REASONS FOR DECISION

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Parties to the transaction and their activities
Primary acquiring firm
[3] The primary acquiring firm is Dis-Chem, which is controlled by Ivlyn Local
Investment Holdings (Pty) Ltd (“Ivlyn”) (52.7%), while Dis-Chem’s remaining
shareholding is widely held by the general public. Ivlyn is ultimately wholly
controlled 1
[4] Dis-Chem, through its various subsidiaries, is active along the pharmaceutical
supply chain ranging from wholesale distribution (including logistics) to the
operation of retail pharmacies. Dis-Chem is a wholesale distributor of scheduled
and unscheduled pharmaceutical products as well as front shop products.2 Dis-
Chem pharmacy stores are licensed to provide both scheduled and unscheduled
pharmaceutical products, 3 front shop products, as well as primary healthcare
services through its clinics which are located in most of its pharmacy stores.
[5] Dis-Chem also operates a courier pharmacy service for online orders, which
dispenses and delivers over-the-counter drugs, prescription medicine and front
shop products.
[6] The Competition Commission’s (“Commission”) investigation found that Dis-
Chem wholly owns a subsidiary, The Local Choice (Pty) Ltd (“The Local
Choice”), which is a franchisor of numerous independent franchisee pharmacies
in the retail pharmaceutical market under The Local Choice pharmacy brand.
The Commission therefore included the market share of The Local Choice
franchisees in the computation of Dis-Chem’s market share.
1 directly and indirectly controls various residential, retail, warehouse and
office property-owning companies throughout South Africa.
2 Front shop products include healthcare, baby care, personal care, confectionery, dry groceries,
household goods and perishables.
3 Scheduled pharmaceutical products are medical products which can be obtained by prescription, or
over-the-counter medicine which can be obtained without a prescription at a pharmacy. Unscheduled

pharmaceutical products are those that can be purchased at a pharmacy, local shop or service
stations and include items such as aspirins and vitamins.

3
[7] Dis-Chem’s 181 pharmacy stores are located in the major metropolitan areas
and suburbs in South Africa. Combined with The Local Choice’s pharmacies,
Dis-Chem controls a total of 320 pharmacies pre-merger.
Primary target firm
[8] The primary target firm is PPH, a private company controlled by SGP Investment
Holdings (Pty) Ltd (“SGP Investment Holdings”) . SGP Investments
Holdings controls several other firms.
[9] PPH is a healthcare and pharmacy group. Through its wholly owned subsidiary,
Pure Pharmacy Retail (Pty) Ltd (“PPR”), PPH holds the retail pharmacy licenses
for its 50 pharmacy stores branded “Medicare” which are active in the retail of
scheduled and unscheduled pharmaceutical products, as well as front shop
products.
[10] The Medicare stores are located in Gauteng, Limpopo, Mpumalanga, and the
Western Cape. PPH,
that relates to its now discontinued wholesale
distribution activities which were carried out under PPH’s Pharmasave brand
(“Pharmasave”). of PPH’s wholesale distribution activities
(through Pharmasave) were dedicated to its Medicare pharmacies.
[11] PPH previously owned Healthforce (Pty) Ltd (“Healthforce”), which provides
clinic practice management software that functions as a telemedicine service
enabling nurses in clinics to provide better care with the help of a team of remote
general practitioners via video link. The merger parties submitted that Dis-
Chem’s acquisition of Healthforce in March 2021 was not notifiable as a small
merger, and was a separate transaction from Dis-Chem’s acquisition of PPH.
The Commission subsequently requested the merger parties to notify the
Healthforce acquisition to enable the Commission to assess it as part of Dis-
Chem’s acquisition of PPH.
(“Pharmasave”). of PPH’s wholesale distribution activities

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Proposed transaction
[12] In terms of the proposed transaction, Dis-Chem intends to acquire 100% of
PPH’s issued share capital. Post-merger, Dis-Chem will exercise sole control
over PPH, and the Medicare pharmacies.
Relevant markets and impact on competition
[13] The Commission considered the activities of the merger parties and found that
the proposed transaction results in both horizontal and vertical overlaps. Based
on previous precedent and information obtained from the market, the
Commission assessed the proposed transaction’s effect on competition in the
following markets:
13.1. The national upstream market for the wholesale distribution of
pharmaceutical products;
13.2. The national downstream market for the retail of scheduled pharmaceutical
products;
13.3. The national downstream market for the retail of unscheduled
pharmaceutical products;
13.4. The national downstream market for the retail of front shop products;
13.5. The local downstream markets for the retail of scheduled pharmaceutical
products within a 5km radius of certain overlapping local markets;
13.6. The local downstream markets for the retail of unscheduled pharmaceutical
products within a 5km radius of certain overlapping local markets;
13.7. The national market for the provision of telemedicine services.
Market share assessment
[14] The Commission considered the market shares of the merger parties and market
participants based on both revenue and the number of retail pharmacy stores
owned by the respective market participants.

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[15] In the national upstream market for the wholesale distribution of pharmaceutical
products, the Commission found that Dis-Chem had a market share of less than
based on revenue. 4 The Commission found that there would be no post-
merger accretion as PPH Pharmasave exited this market in October 2020. The
Commission found that Pharmasave’s exit was not merger specific as it pre-
dated merger discussions.
[16] In the national downstream market for the retail of scheduled pharmaceutical
products, the Commission found that Dis-Chem (including TLC) held the largest
market share and that the merged entity would have a market share below
following a low accretion of less than
[17] In the national downstream market for the retail of unscheduled pharmaceutical
products, the Commission found that Dis-Chem (including TLC) held the largest
market share and that the merged entity would have a market share below
following a low accretion of less than
[18] In the national downstream market for the retail of front shop products, the
Commission found that Dis-Chem (including TLC) held the second largest
market share and that the merged entity would have a market share below
following a low accretion of less than 5
[19] In relation to the local downstream markets for the retail of scheduled and
unscheduled pharmaceutical products within a 5km radius of certain overlapping
local markets in 35 geographic areas, the Commission assessed whether the
merger resulted in the reduction of the number of competing pharmacies within
a 5km radius.6
4 Although the Commission and the merger parties’ market share estimates differed considerably for
this market, both found that Dis-Chem was the second largest participant in this market.
5 The Commission found that market shares of big pharmacy groups like Dis-Chem and Clicks are
insignificant in this market as their front shop products face competition from a variety of players such

as large and small grocery chains (including online retailers), petrol stations and spaza shops who
sell these products.
6 The 5km radius has been confirmed by certain stakeholder submissions as the appropriate catchment
area within which pharmacies compete to attract customers at a local level.

6
[20] The Commission found that in the local markets where the post-merger market
shares were below 35%, the market share accretions ranged between 1% and
10%. The Commission noted that in two of the localised markets where Dis-
Chem had a 35% market share, the Medicare pharmacies in those markets
appear not to be effective competitors
[21] In the local markets where the post-merger market shares were above 35%, the
Commission was concerned that the transaction may increase market
concentration and may potentially distort competition in these markets. The
Commission, however, found that the accretions were low and do not
raise any significant competition concerns.7
Market structure and concentration
[22] The Commission reviewed the retail pharmacy landscape to investigate whether
the transaction would have any negative impact on the market structure going
forward. The Commission conducted an analysis to show how the market
structure has changed over time and looked in particular at a five-year period
between 2017 to 2021. The Commission found that corporate pharmacy groups
such as Clicks and Dis-Chem had grown considerably in terms of the number of
pharmacy outlets during the period under review, compared to the decline of
independent pharmacy groups. Dis-Chem (including TLC) grew from
approximately 159 pharmacies in 2017 to 320 pharmacies in 2021 (a growth rate
of 101%). During the hearing, it was clarified that the large majority of this growth
was organic and not acquisitive.8
[23] The Commission further notes that the proposed transaction notably alters the
structure of the national pharmaceutical retail market in that it reduces the
number of significant independent pharmacy groups that appear to be closer
competitors to the big two corporate groups (Dis-Chem and Clicks) compared to
7 Regarding the exception of Noordhoek in Cape Town where the accretion was post-merger,
the Commission found that there were 4 other pharmacies within a 5km radius, which included a
Clicks.

Clicks.
8 Transcript pages 136-137 from para 20.

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individual independent pharmacies. The Commission notes that aside from PPH
with its 50 pharmacies nationwide, the other significant true independent
pharmacy groups are Arrie Nel with 86 pharmacies and Van Heerden with 18
pharmacies. The other independent groups would be the Alpha Pharm (415) and
Link (170) commonly branded pharmacies.
[24] With the takeover of the PPH pharmacies, Dis-Chem (including TLC) would grow
from 320 to 370 pharmacies nationwide and the market would be left with smaller
independent pharmacy groups which had a regional as opposed to a national
presence, such as Van Heerden, Klinicare and Mopani. The Commission found
that the merger reduces the number of independent pharmacy groups that play
an important role for competition, innovation and economic participation in the
market.
Creeping merger assessment
[25] The Commission found that Dis-Chem has been implementing a series of
mergers within the retail pharmaceutical market over the past 6 years with only
a few of these being notifiable to the competition authorities. 9 The Commission
submitted that it was concerned that Dis-Chem may be embarking on a creeping
mergers strategy where it was growing its market share and pharmacy network
undetected and without its regulatory oversight.
[26] In light of the above, the Commission imposed a condition requiring Dis-Chem
to notify any small merger in terms of which it may acquire control over another
entity in the pharmaceutical market, for a period of 5 years.
9 Approximately mergers and acquisitions of mainly single store retail pharmacies, with only of
these being notifiable transactions.

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Removal of an effective competitor
[27] The Commission found that PPH and Dis-Chem offer comparable services in
their respective retail pharmacy stores in relation to the provision of front shop
products, telemedicine offerings, and primary healthcare through in-store
pharmacy clinics (although the Commission found that Dis-Chem has a much
larger floor size for its retail stores when compared to Medicare pharmacies
owned by PPH). In addition, the Commission found that other pharmacy groups
also provide comparable services and they would remain in the market to
impose a competitive constraint on Dis-Chem post-merger.
[28] The Commission found that PPH had an intention





. As such, the Commission noted that PPH did not pose a
credible, sustainable and effective competitive constraint in the retail pharmacy
market given PPH
was unlikely to be an effective competitor to the corporate pharmacies without

Views of third parties
[29] The Commission found that the “videomed” services provided by Healthforce,
although innovative, were not unique to PPH as there were other competitors
providing the same service in retail pharmacy stores. The Commission
interviewed representatives from two videomed competitors, Udok (Pty) Ltd

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(“Udok”)10 and Allegra Virtual Care (Pty) Ltd (“Allegra”),11 who raised concerns
regarding the proposed transaction.
[30] Udok submitted that Dis-Chem owning a technology firm operated by doctors
that prescribe medication to that pharmacy would create a conflict of interest
because the more prescriptions the doctors filled, the more revenue they would
make from the pharmacy.
[31] Allegra submitted that it provides videomed services to PPH, and had previously
provided videomed services to Dis-Chem until Dis-Chem terminated its contract
in March 2021. Allegra submitted that the proposed transaction might result in
its current users, who utilise Allegra’s system at Dis-Chem pharmacies, no
longer being able to utilise Allegra if Dis-Chem did not integrate Allegra into the
Healthforce system,12 as a patients' information should be readily available to
ensure continuity of health care regardless of whether a patient decides to
consult a doctor from a Clicks, Dis-Chem, Intercare etc. Allegra also submitted
that if a patient consults with a doctor via e.g. Healthforce, that patient should be
able to choose where they submit their prescription and which pharmacy
provides them with medicine.13
[32] The Tribunal was ultimately satisfied with the conditions imposed by the
Commission which sought to address the concerns of Udok and Allegra by
creating open access to the Healthforce platform as well as maintaining a
patient’s ability to choose.
10 Udok mainly delivers the videomed service to Clicks pharmacies in South Africa and it currently
delivers services to about 100 clinics nationwide.
11 Allegra provides videomed services to approximately 410 pharmacies in South Africa which include,
inter alia, Clicks, Arrie Nel, Van Heerden Pharmacy, Alpha Pharm, Pick’ n Pay, The Local Choice
group and other independent pharmacies.
12 Allegra indicated that interoperability was the feature that enabled unrestricted sharing and use of

data or resources between unrelated systems via local area networks or wide area networks.
Electronic health records, telemedicine and patient applications should all be part of the interface.
13 This was submitted to be essential since medical schemes/funders had certain rules that were
applicable in respect of designated service providers.

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[33] During the hearing, the CEO of the Independent Community Pharmacy
Association (“ICPA”) 14 raised several concerns regarding how the proposed
transaction continued the erosion of independent pharmacies and paved a move
towards corporate oligopolies. It was submitted that prior to 2003, all pharmacies
were independent, compared to the present position of 72% of pharmacies being
independent and 28% being corporately owned, with the corporate pharmacies
predominantly located in metropolitan areas. This erosion of independent
pharmacies was said to have a more significant impact on pharmacies in smaller
towns and non-urban areas should pharmacies in these areas be closed down
as a result of poor performance, as this would affect access to healthcare in
these communities.
[34] Through further engagement, it was ultimately established that the risk of
diminished access to healthcare in smaller towns and non-urban areas with loss-
making corporate pharmacies was sufficiently mitigated by likely scenarios
including (i) a pharmacist purchasing the pharmacy and operating it
independently; or (ii) a pharmacist opting to establish another smaller
independent pharmacy nearby; or (iii) a corporate group opting to open a low-
cost pharmacy model to service the area.
Failing firm assessment
[35] The Commission noted that although the merger parties did not submit that PPH
was a failing firm, the merger parties intimated that absent this transaction,

[36] The Commission conducted a failing firm assessment in order to determine
whether the target firm qualifies as a failing firm in terms of the Act. The
Commission found that the PPH group (including Medicare and Healthforce)
was
14 A non-profit company representing approximately 1225 pharmacies that are both independently and
corporately owned, for the interests of small community independent pharmacies.

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[37] PPH also retrenched 27 employees during May and June 2020 in its Medicare
stores, which the merger parties submitted was
not merger related.
[38] Although the Commission was initially of the view that




[39] The Commission was of the view that with the introduction of the proposed
transaction, PPH did not have sufficient time to realise the benefits of the

As such, the Commission did not
decisively determine whether the was successful or not in
line with the failing firm assessment. The Commission therefore imposed a
condition that necessitated the merger parties waiting an additional 12 months
from the implementation date before conducting any store closures to allow for
the implementation of turn-around plans.15
[40] The Commission also found that PPH explored other,



15 This excludes the 14 loss making stores discussed in paragraph 49.

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[41] The Commission also met with the executives of PPH who submitted that









[42]










[43]


16 The SEP is comprised of the manufacturer’s exit price (“ex-manufacturer price”) plus a distribution or
logistics fee (capped according to regulations) and 15% value-added tax (“VAT”). The ex-
manufacturer price is the proposal put forward by the manufacturer for new drugs. The final price
charged to the end-user includes a dispensing fee, which was charged in addition to the SEP, for
services rendered by pharmacists.
[41] The Commission also met with the executives of PPH who submitted that

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[44] As such, the Commission was of the view that PPH had significant financial
challenges that it failed to overcome despite numerous attempts over the years,
and and was unlikely to act as an effective competitive
constraint on Dis-Chem.
Conclusion on competition
[45] The Commission was of the view that although the proposed transaction
reduces the number of independent pharmacy groups which play an important
role for competition, innovation and economic participation in the retail pharmacy
market, and removes a competitor that owns a substantial number of retail
pharmacy stores, PPH was not an effective competitor. Absent the proposed
transaction,
that may ultimately have resulted in it closing a substantial number of its retail
pharmacy stores such that its ability to compete would be diminished.
[46] In order to remedy some of the concerns identified during its investigation, such
as the rapid growth of corporate pharmacy groups through acquisitions and the
potential foreclosure of Dis-Chem competitors from accessing Healthforce, the
Commission proposes that the proposed transaction be approved subject to the
annexed conditions.
[47] We found no reason to disagree.
Public interest
[48] The Commission found that the proposed transaction was likely to result in
duplications that may affect employees as identified by the labour due
diligence conducted by the merger parties. The Commission noted that the

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merger parties conducted a rational process in identifying the employees that
were likely to be affected by potential retrenchments. Of the employees
identified, the Commission noted that Dis-Chem would absorb of the
potentially affected employees and only positions were likely to be redundant
and retrenched.
[49] The Commission found that there were loss-making stores owned by PPH
that were likely to be closed after the implementation of the proposed transaction
in an attempt to prevent the target firm from making further substantial losses.
The merger parties, however, indicated that of the loss-making stores, they
would absorb the employees of stores elsewhere in the Dis-Chem group and
would limit retrenchments to affected stores. The merger parties indicated that
these affected stores had approximately employees.
[50] In light of the above, the Commission imposed a condition limiting the number
of potential retrenchments to a maximum of employees, being the
positions likely to be affected as a result of duplications and the store
employees that may be retrenched as a result of potential store closures of the
loss-making retail pharmacy stores. In addition, the merger parties had
undertaken to offer these affected employees future employment should there
be any vacancies within the merged entity in the future.
[51] The proposed transaction further raised no other public interest concerns.
The merger parties, however, indicated that of the loss-making stores, they

15
Conclusion
[52] In light of the above, the Commission recommended that the proposed
transaction be approved subject to the annexed conditions which adequately
address the various concerns raised. We find no reason to disagree as any
potential negative effect that the proposed transaction would have had on
competition or the public interest, has been mitigated by the final conditions
annexed hereto. Accordingly, we approve the proposed transaction subject to
these conditions.
19 October 2021
Mr Enver Daniels Date
Ms Yasmin Carrim and Prof Imraan Valodia concurring.
Tribunal case managers : Peter Kumbirai and Mpumelelo Tshabalala
For the merger parties : Lebohang Mabidikane of Bowman Gilfillan
For the Commission : Amanda Mfuphi and Ratshidaho Maphwanya
For ICPA : Jackie Maimin