Competition Commission v Telkom SA SOC Ltd (016865) [2013] ZACT 62 (18 July 2013)

80 Reportability
Competition Law

Brief Summary

Competition — Anti-competitive conduct — Settlement agreement — Competition Commission alleging Telkom engaged in margin squeeze and anti-competitive conditional selling — Telkom admitting contraventions of the Competition Act — Tribunal confirming settlement agreement and imposing administrative penalty of R200 million — Telkom to cease conduct and implement non-discriminatory pricing policies.

Comprehensive Summary

Summary of Judgment


1. Introduction


These proceedings were heard in the Competition Tribunal of South Africa and concerned an application by the Competition Commission for the Tribunal to confirm a settlement agreement as an order of the Tribunal in terms of section 58(1)(a) of the Competition Act 89 of 1998.


The parties were the Competition Commission (as applicant) and Telkom SA SOC Limited (as respondent). The matter was placed before a panel comprising N Manoim (Presiding Member), Y Carrim (Tribunal Member), and T Madima (Tribunal Member). The Tribunal heard the matter on 17 July 2013 and issued its order on 18 July 2013.


The procedural history reflected in the order and attached settlement agreement was that, following multiple complaints submitted to the Commission between 2005 and 2007, the Commission investigated and then referred aspects of the complaints to the Tribunal on 26 October 2009 under Tribunal case numbers 55/CR/Jul09, 73/CR/Oct09, and 78/CR/Nov09. Following the exchange of pleadings, the Commission and Telkom concluded a settlement agreement dated 13–14 June 2013, which they presented to the Tribunal for confirmation.


The general subject-matter of the dispute concerned alleged abuse of dominance conduct in telecommunications markets during the complaint period (1 January 2005 to 31 December 2007), specifically allegations framed by the Commission as including margin squeeze, excessive pricing, and anti-competitive bundling/conditional selling involving Telkom’s wholesale and retail divisions and services such as Diginet, ADSL, HBTLs, IPLCs, and IP Connect, affecting competition by other operators and ISPs.


2. Material Facts


Multiple complainants, namely Internet Solutions (Pty) Ltd, Multichoice Subscriber Management Services (Pty) Ltd, Internet Service Providers Association, and Verizon South Africa (Pty) Ltd, submitted five complaints to the Competition Commission between 26 June 2005 and 19 July 2007. The Commission investigated those complaints under specified Commission case numbers and thereafter referred certain aspects for adjudication by the Tribunal on 26 October 2009.


The settlement agreement recorded a set of facts described as common cause between the Commission and Telkom for the complaint period. These included that first-tier ISPs attempted to compete in wholesale and retail Internet access and IP VPN services using backbone networks; that such ISPs had no commercially viable alternative but to build backbone networks using transmission lines sold by Telkom (specifically HBTLs and IPLCs); and that first-tier ISP customers had no commercially viable alternative but to use Telkom’s ADSL and Diginet services to access the relevant backbone networks.


It was also recorded as common cause that the prices for Telkom access services supplied to first-tier ISPs and their end customers were higher than those that Telkom Retail accounted for when pricing its bundled IP VPN services to customers. The settlement further recorded (as common cause between the Commission and Telkom) that the structures of pricing amounted to a margin squeeze of first-tier ISP competitors and to anti-competitive conditional selling of IP VPN and Internet access with Diginet and ADSL access services.


Beyond these common-cause facts, the settlement agreement contained an express admission by Telkom that its conduct amounted to a contravention of sections 8(c) and 8(d)(iii) of the Competition Act. The settlement agreement also recorded the Commission’s investigative conclusion that Telkom had engaged in a margin squeeze, including through pricing alleged to be excessive for HBTLs and IPLCs, and through pricing for Diginet access lines, HBTLs, IPLCs, and IP Connect set at levels that precluded cost-effective competition with Telkom Retail’s services; it further recorded the Commission’s conclusion regarding bundling/conditional selling.


The settlement regulated future conduct and compliance measures. It recorded that Telkom warranted that the complained-of conduct had already ceased or (to the extent not ceased) would cease within six calendar months of the Tribunal’s confirmation. Mechanisms recorded to give effect to cessation included adoption and implementation by Telkom Wholesale of a Transfer Pricing Programme (Annexure A) and implementation by Telkom Retail of a Retail Pricing Policy (Annexure B), together with a functional wholesale/retail separation contemplated in a Wholesale / Retail Code of Conduct (Annexure C), monitoring, audits, and specified price reductions with an indicative value.


3. Legal Issues


The central legal question before the Tribunal, as reflected in the order, was whether the Tribunal should confirm the settlement agreement concluded between the Commission and Telkom as an order of the Tribunal under section 58(1)(a) of the Competition Act, pursuant to the Commission’s functions and the Tribunal’s powers referenced in the settlement agreement (including section 27(1)(d) read with section 58(1)(a)(iii), as described in the settlement document).


The determination was not framed as a contested adjudication of the underlying prohibited practices on their merits in the Tribunal’s order. Rather, the matter primarily concerned the application of the Tribunal’s statutory power to convert a settlement agreement into a binding Tribunal order. To the extent that the agreement incorporated admissions, remedial undertakings, and an administrative penalty, the issue was procedural and remedial in character, rather than requiring factual findings by the Tribunal beyond what was recorded in the settlement.


4. Court’s Reasoning


The Tribunal’s published order was brief and recorded that it confirmed the settlement agreement reached between the Commission and Telkom as an order in terms of section 58(1)(a) of the Competition Act, with the settlement agreement (including annexures) attached to and incorporated into the order.


The Tribunal’s reasoning, as reflected in the order itself, did not elaborate on evaluative considerations, detailed legal analysis, or a merits assessment of the underlying referral. Instead, the Tribunal’s approach was to exercise the statutory power to make the settlement agreement an enforceable order, thereby giving binding effect to the agreed terms that addressed the admitted contraventions, cessation undertakings, administrative penalty, future conduct obligations, and monitoring provisions.


5. Outcome and Relief


The Tribunal confirmed the settlement agreement between the Competition Commission and Telkom SA SOC Limited as a Tribunal order in terms of section 58(1)(a) of the Competition Act 89 of 1998, and attached the settlement agreement (including annexures) to the order.


The confirmed settlement included, among other forms of relief, Telkom’s undertaking that the conduct had ceased or would cease within a defined period; obligations concerning transfer pricing, retail pricing, and functional wholesale/retail separation; the implementation of a competition law compliance programme; monitoring and audit mechanisms; and an administrative penalty of R200 000 000 payable in specified tranches and to be paid over to the National Revenue Fund in accordance with the Act.


The order, as published, did not record any separate or additional order as to costs.


Cases Cited


No prior cases were cited or referenced in the Tribunal’s order or in the text of the settlement agreement as provided.


Legislation Cited


The Competition Act 89 of 1998 was cited, including references in the settlement agreement and order to sections 3, 8(a), 8(b), 8(c), 8(d)(iii), 19, 22, 26, 27(1)(d), 58(1)(a), 58(1)(a)(iii), 59(1), 59(2), 59(3), and 59(4).


The Electronic Communications Act 36 of 2005 was cited in the settlement agreement, including through definitions and references to electronic communications network services (ECNS) and electronic communications services (ECS) as defined in that Act.


Rules of Court Cited


No rules of court were cited in the Tribunal’s order or in the settlement agreement text as provided.


Held


The Tribunal held, in effect, that the settlement agreement concluded between the Competition Commission and Telkom SA SOC Limited should be confirmed as an order of the Tribunal under section 58(1)(a) of the Competition Act. The confirmation rendered the settlement agreement (including its annexures) binding and enforceable as a Tribunal order, thereby finalising the proceedings between the Commission and Telkom relating to the specified complaints and referral on the terms recorded in the settlement.


LEGAL PRINCIPLES


A settlement agreement concluded between the Competition Commission and a respondent may be made binding and enforceable through confirmation by the Competition Tribunal as an order of the Tribunal in terms of section 58(1)(a) of the Competition Act 89 of 1998, where the parties seek such confirmation in accordance with the Act.


Where a settlement agreement records admissions of contraventions and specifies remedies, compliance obligations, monitoring mechanisms, and an administrative penalty, confirmation by the Tribunal gives those agreed measures the status of a Tribunal order, thereby concluding the proceedings between the Commission and the respondent on the agreed terms, as reflected in the settlement’s full-and-final settlement clause.

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[2013] ZACT 62
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Competition Commission v Telkom SA SOC Ltd (016865) [2013] ZACT 62 (18 July 2013)

COMPETITION
TRIBUNAL
REPUBLIC
OF SOUTH AFRICA
Case
No: 016865
In
the matter between:
The
Competition Commission Applicant
and
Telkom
SA SOC Limited Respondent
Panel: N
Manoim (Presiding Member), Y Carrim (Tribunal Member) and T Madima
(Tribunal Member)
Heard
on: 17 July 2013
Decided
on: 18 July 2013
Order
(Non-confidential version)
The
Tribunal hereby confirms as an order in terms of section 58(1 )(a) of
the Competition Act, 1998 (Act No. 89 of 1998) the settlement

agreement reached between the Competition Commission and the
respondent which is attached hereto including the annexures.
Presiding
Member
N
Manoim
Concurring:
Y Carrim and T Madima
IN
THE
COMPETITION
TRIBUNAL
OF
SOUTH
AFRICA
HELD
AT
PRETORIA
Tribunal
Case No. 55/CR/Jul09
73/CR/Oct09
78/CR/NOV09
In
the matter between:
THE
COMPETITION
COMMISSION Applicant
and
TELKOM
SASOC LIMITED
Respondent
SETTLEMENT
AGREEMENT
IN
TERMS
OF
SECTION
27(1)(d)
AS READ WITH
SECTION
58(1)(a)(III)
OF
THE
COMPETITION ACT, 1998 (ACT NO. 89 OF 1998) IN
RESPECT
OF
ALLEGED CONTRAVENTIONS OF
SECTION 3
OF
THE
COMPETITION
ACT NO, 89 OF 1998
, AS AMENDED
The
Competition
Commission
and
Telkom
hereby
agree that
application
be
made
to
the
Competition
Tribunal for the confirmation of this
Settlement
Agreement
in
terms
of section
27(1
)(d)
read
with
section 58(1
)(a)(iii) of the
Competition
Act,
on
the terms set out below:
1.
INTERPRETATION
1.1.
In this Settlement Agreement: -
1.1.1.
clause headings are for convenience and are not to be used in their
interpretation;
1.1.2.
unless the context indicates a contrary intention an expression which
denotes one gender includes the other, an expression
which denotes a
natural person includes a juristic person and
vice
versa
and an expression which denotes the singular includes the plural and
vice
versa.
1.2.
In this Settlement Agreement and the annexures thereto the following
expressions
bear the meanings assigned to them below and related
expressions
bear corresponding meanings: -
1.2.1.
‘ADSL’
means
asymmetric digital subscriber line;
1.2.2.
‘Act’
means
the
Competition Act 89 of 1998
as amended;
1.2.3.
‘Code
of
Conduct’
means
Telkom’s Wholesale
f
Retail Code of Conduct, which is annexed to this Settlement Agreement
as Annexure C;
1.2.4.
'Commissioner’
means the Commissioner of the Competition Commission appointed in
terms of section 22 of the Act;
1.2.5.
‘Common
Components’
means components that Telkom Retail and OLOs must, in common with
each other, obtain from Telkom Wholesale In order to render a

comparable service to their retail customers;
1.2.6.
‘Competition
Commission’
means the Competition Commission, a statutory body established in
terms of section 19 of the Act;
1.2.7.
‘Competition
Tribunal’
means the Competition Tribunal, a statutory body established In terms
of section 26 of the Act;
1.2.8.
‘Complaint
Period’
means the period
of
1
January
2005
to
31 December 2007;
1.2.9.
‘Complaints’
means the complaints submitted by the complainants and investigated
by the Commission under case numbers 2005Jun1670, 2005Dec2023,

2007Apr2868, 2007Jun2990 and 2007Dec3434;
1.2.10.
‘Complainants’
means Internet Solutions (Pty) Ltd, Multichoice Subscriber Management
Services (Pty) Ltd, Internet Service Providers Association
and
Verizon South Africa (Pty) Ltd
1.2.11.
‘Confirmation
Date’
means the date upon which the Competition Tribunal confirms this
Settlement Agreement
in
terms
of section 58(1 )(a)(iii) of the Act;
1.2.12.
‘Settlement
Agreement’
means this agreement and its annexures;
1.2.13.
‘Diginet’
means Telkom’s Diginet service, a dedicated constant bit rate
data
connection
between
two points running
at
bandwidth
speeds in increments of 64 kb/s up to and including bandwidth speeds
of 1984 kb/s;
1.2.14.
‘ECA’
means the
Electronic Communications Act 36 of 2005
;
1.2.15.
‘ECNS’
means an electronic communications network service as defined in the
ECA;
1.2.16.
‘ECS'
means an electronic communications service as defined in the ECA;
1.2.17.
‘HBTL’
means a high bandwidth (2 mb/s and above)
national
electronic
communications transmission line;
1.2.18.
‘IP’
means Internet protocol;
1.2.19.
‘IP
Connect’
means the service
provided
by
Telkom
Wholesale
to facilitate the provision of
Internet
and
!P VPN services to customers that use ADSL to connect to a backbone
network;
1.2.20.
‘IPLC’
means an international private leased circuit;
1.2.21.
‘IP
VPN’
means a Multiprotocol Layer Switching based VPN;
1.2.22.
‘ISP’
means Internet service provider;
1.2.23.
‘Non-common
Components’
means components which are either a) ordinarily required by OLOs only
and not Telkom Retail in order to access Telkom’s Wholesale

network services due to not being vertically integrated, or b)
ordinarily required by Telkom Retail and not OLOs in order to access

Telkom’s Wholesale network services by virtue of its vertical
integration;
1.2.24.
‘OLO’,
an
acronym for other licensed operator, means an ECNS or ECS licensee
other than Telkom;
1.2.25.
‘Party’
means either the Competition Commission or Telkom, and

Parties'
means both of them;
1.2.26.
‘Referral’
means the referral by the Competition Commission of certain aspects
of the Complaints to the Competition Tribunal on 26 October
2009
under Competition Tribunal case numbers 55/CR/JUL09, 73/CR/OCT09 and
78/CR/NOV09;
1.2.27.
'Signature
Date’
means the date that the Settlement Agreement is signed by the Party
signing last in time;
1.2.28.
‘Telkom’
means Telkom SA SOC Limited, a pubiic company duly incorporated in
the Republic of South Africa, with registration number 1991/05476/30

and with its registered office at Telkom Towers North, 152 Johannes
Ramokhoase Street, Pretoria;
1.2.29.
‘Telkom
Retail’
means Telkom’s retail division and encompasses the business
conducted by the division;
1.2.30.
‘Telkom Wholesale’
means
Telkom’s wholesale division and encompasses the business
conducted by the division;
1.2.31.
‘Transfer
Pricing
Programme’
means Telkom’s internal transfer pricing programme, a draft of
which is annexed to this Settlement Agreement
as Annexure A; and
1.2.31.
‘VPN’
means
virtual private network.
2.
THE COMPLAINTS AND THE INVESTIGATION
2.1.
Over the period 26 June 2005 to 19 July 2007, Internet Solutions
(Pty) Ltd, the internet division of Multichoice Subscriber
Management
Services (Pty) Ltd, Verizon (Pty) Ltd and the Internet Service
Providers Association submitted five complaints against
Telkom to the
Competition Commission
for
investigation.
2.2.
On the basis of information solicited and obtained in the ensuing
investigation the Competition Commission concluded that Telkom
had
engaged upon a so-called 'margin squeeze5 by exacting from OLOs that
are first tier ISPs or, in the case of Diginet access
lines, their
customers, prices for:
2.2.1.
HBTLs and IPLCs that were excessive;
2.2.2.
Diginet access lines, HBTLs, IPLCs and
IP
Connect
that were being set at levels that precluded cost-effective
competition with Telkom Retail’s internet access and IP
VPN
services (via leased line or ADSL access).
2.3.
The Commission also concluded that Telkom had engaged
in
anti­competitive
conditional selling of IP VPN and Internet access services through
bundling these products with Diginet and
ADSL access services that
were priced far lower than the equivalent access services which end
customers would purchase when considering
the purchase of IP VPN and
Internet access from OLOs relative to Telkom Retail.
2.4.
The Competition Commission, characterizing the conduct as a
contravention of sections 8(a), 8(6), 8(c) and 8(d)(iii) of the
Act,
referred it to the Competition Tribunal on 26 October 2009 for
adjudication. Following the exchange of pleadings, the Parties
have
agreed to settle the Referral on the terms of this Settlement
Agreement.
3.
STATEMENT OF CONDUCT AND ADMISSION
3.1.
The facts which are common cause between the Competition Commission
and Telkom are that during the Complaint Period -
3.1.1.
first tier ISPs attempted to compete in the provision of wholesale
and retail Internet access and IP VPN services through
the use and
sale of backbone networks built for such services;
3.1.2.
first tier ISPs had no commercially viable alternative but to build
the backbone networks using transmission lines sold by
Telkom, namely
HBTLs and IPLCs;
3.1.3.
first tier ISP customers had no commercially viable alternative but
to utilize Telkom's ADSL and Diginet services to gain
access to the
backbone networks;
3.1.4.
the prices for the Telkom access services supplied to first tier ISPs
and their end customers were higher than those that
Telkom Retail
accounted for in pricing its bundled IP VPN services to its
customers;
3.1.5.
the structures of pricing amounted to a margin squeeze of the first
tier
ISP competitors of Telkom and anti-competitive conditional selling of
IP VPN and internet Access with Diginet and ADSL access
services;
3.2.
Telkom admits that it's conduct amounted to a contravention of
sections 8(c) and S(d)(iii) of the Act.
4.
CESSATION OF CONDUCT
4.1.
Telkom warrants that the conduct has already ceased or to the extent
not ceased, that it will cease within six calendar months
of the
Confirmation Date.
4.2.
In order to give effect to this warranty:
4.2.1.
Telkom Wholesale will adopt and commence implementation of the
Transfer Pricing Programme embodied in Annexure A in respect
of
IPLCs, HBTLs, IP Connect and Diginet services. This entails that,
Telkom Wholesale will:
4.2.1.1.
price network services it provides to both OLOs and Telkom Retail on
a non-discriminatory basis for Common Components.
In other words, the
transfer price raised by Telkom Wholesale for services provided to
Telkom Retail will be at the same price
Telkom Wholesale provides the
equivalent service to OLOs;
4.2.1.2.
price Non-common Components to OLOs at no more than cost plus a
reasonable return and Non-common Components to Telkom Retail
at no
less than cost plus a reasonable return. There will also be no
restriction (but specifically excluding network elements,
such as the
HOF or HOC, which of necessity are part of Telkom’s network
Infrastructure and which are only constructed by
Telkom to enable
ODDs to access Telkom’s network and or services provided over
such network) on self-provisioning the non-common
components utilised
by OLOs where technically feasible.
4.2.2.
Telkom Retail will implement the Retail Pricing Policy embodied in
Annexure B, This entails that Telkom Retail will set retail
prices
for its IP VPN and Internet access products in a manner that ensures
it covers its costs, which include both the cost of
services from
Telkom Wholesale at non-discriminatory transfer prices (including
HBTLs, IPLCs, IP Connect and Diginet services)
and all Telkom Retail
own costs of selling the services. This will ensure that Telkom
Retail does not engage in a margin squeeze
of rival OLOs.
5.
ADMINISTRATIVE PENALTY
5.1.
Having regard to the provisions of section 58(1)(aXiii) read with
sections 59(1X9). 59(2) and 59(3) of the Act, Telkom is liable
to pay
an administrative penalty in respect of its contraventions of section
8(dXiii) of the Act.
5.2.
Telkom has agreed to pay an administrative penalty in the amount of
R200 000 000 (two hundred million Rand). This penalty shall
be paid
as follows:
5.2.1.
R66 666 666 (sixty six million six hundred and sixty six thousand six
hundred and sixty six Rand) within 30 days of the Confirmation
Date;
5.2.2.
R66 666
666
(sixty
six million six hundred and sixty six thousand six hundred and sixty
six Rand), on or before the first anniversary of the
Confirmation
Date; and
5.2.3.
R66 666
668
(sixty six million six hundred and sixty six thousand
six
hundred and sixty eight Rand), on or before the second anniversary of
the Confirmation Date.
5.3.
The penalty shall be paid into the Competition Commission's bank
account, details of which are as follows:
Bank
name: Absa Bank
Branch
name: Pretoria
Account
holder Competition Commission Fees Account
Account
number: 4050778576
Account
type: Current Account
Branch
Code: 323 345
5.4.
The penalty shall be paid over by the Competition Commission to the
National Revenue Fund in accordance with
section 59(4)
of the
Competition Act.
6.
AGREEMENT
CONCERNING
FUTURE CONDUCT
6.1.
Telkom shall within 30 days of the Confirmation Date prepare and
circulate to its employees and relevant corporate governance

structures a statement summarising the contents of this Settlement
Agreement
6.2.
Within six months of the Confirmation Date, Telkom will -
6.2.1.
implement a functional Wholesale / Retail separation within its
business on the basis contemplated in, and subject to the
provisions
of, the Code of Conduct attached as Annexure C . This entails that
Telkom Wholesale will treat OLOs and Telkom Retail
in a
non-discriminatory manner when providing services and will protect
the confidential information of OLO’s from Telkom
Retail;
6.2.2.
adopt and commence implementation of a Transfer Pricing Programme
that will regulate transactions in the provision of network
services
between Telkom’s Wholesale and Retail business divisions in
accordance with the. Transfer Pricing Programme attached
as Annexure
A. Key aspects of this programme are that:
6.2.2.1.
it will operationalise a system whereby a set of ‘fixed network
products’ are traded internally from the Wholesale
division to
the Retail division, and a set of transfer prices are applied to
these products;
6.2.2.2.
transfer prices
will
be
determined based on cost, as calculated by Telkom’s regulatory
cost reporting systems, or where there are corresponding
wholesale
products sold to external customers by reference to the pricing
structure applicable to external customers;
6.2.2.3.
as such, transfer pricing
will
enable
Telkom to provide a transparently non-discriminatory approach to the
pricing of services provided to OLOs.
and
6.2.3.
keep separate internal accounts for its retail IP VPN and Internet
access products in a way that permits the profitability
of these
retail products to be monitored by the Competition Commission, in
keeping with the principles set out in Annexure B.
6.3.
The Code of Conduct and the Transfer Pricing Programme contemplated
in 6.2.1 and 6.2.2 and the obligation described in 6.2.3
will remain
in force for a period of five years after the Confirmation Date.
6.4.
Telkom shall, subject to 10-
6.4.1.
in its 2014, 2015 and 2016 financial years, reduce the prices of
wholesale products implicated in the complaint (namely,
IPLCs, HBTLs,
Diginet and IP Connect) and related retail products (VPN Supreme and
internet Access, along with the retail IPLCs,
HBTLs and Diginet
provided to corporate customers) by at least the percentages
contemplated in Annexure D. Such price reductions
shall amount to an
indicative value of at least R875 000 000 (eight hundred and seventy
five million Rand) and shall be at least
70% wholesale and no more
than 30% retail weighted in order to eliminate any margin squeeze
whilst ensuring that wholesale product
savings are passed on to the
benefit of end consumers;
6.4.2.
in the 2017 and 2018 financial years, charge no higher prices for the
products referred to in 6.4.1 than the prices charged
in the 2016
financial year.
6.5.
Telkom shall within the 2014 financial year embark on a rollout of
strategic points of presence in the public sector at Telkom’s

cost.
7.
COMPLIANCE PROGRAM
7.1.
Telkom shall develop or, if already developed, review and update,
implement and monitor a competition law compliance programme

incorporating corporate governance (“the compliance programme”)
in Telkom Wholesale and Telkom Retail, designed to
ensure that its
employees, management and directors do not engage in future
contraventions of Chapter 2 of the Act.
7.2.
In particular, after confirmation of this Settlement Agreement by the
Competition
Tribunal, Telkom shall:
7.2.1.
formulate and implement the compliance programme
7.2.2.
as part of the compliance programme, provide training on relevant
competition law compliance to
all
relevant
persons and/or officials employed by Telkom; and
7.2.3.
review (and update where necessary) the compliance programme annually
to ensure Telkom’s continued compliance with
the Act
7.3.
Telkom will submit a copy of the compliance programme to the
Competition Commission within 120 business days of the Confirmation

Date.
8.
CO-OPERATION AND DISPUTE RESOLUTION PROCEDURE
8.1.
Telkom and the Competition Commission will, within 60 business days
of the Confirmation Date, enter into a memorandum of agreement

containing a Co-operation and Dispute Resolution Procedure -
8.1.1.
for complaints initiated by third parties or the Commissioner,
8.1.2.
arising out of alleged contraventions of the Act by Telkom which are
the subject of an investigation by the Competition Commission.
8.2.
The Co-operation and Dispute Resolution Procedure shall -
8.2.1.
not detract in any manner from the Competition Commission's execution
of its statutory duties nor derogate from its powers
in terms of the
Act;
8.2.2.
not detract in any manner from a complainant’s rights in terms
of the Act; and
8.2.3.
be in force for a period of 5 (five) years from the Confirmation Date
or such longer period as Telkom and the Competition
Commission agree
in writing.
8.3.
The Cooperation and Dispute Resolution Procedure shall include -
8.3.1.
reasonable time frames within which -
8.3.1.1.
the Competition Commission will provide Telkom with a statement of
the facts and contentions that inform the complaint;
8.3.1.2.
there can be an exchange of views on the merits of the complaint;
8.3.1.3.
Telkom will provide its statement of defence and any proposal to
remedy the conduct complained of;
8.3.2.
a process by which high level representatives (at
executive/department head level) of both Parties will endeavour to
negotiate
a settlement of the dispute.
8.4.
The Parties will review (and update where necessary) the Co-operation
and Dispute Resolution Procedure from time to time as
the need
arises.
9.
MONITORING
9.1.
Telkom shall procure that, within six months of the Confirmation Date
(or such longer period as may be agreed with the Competition

Commission in writing), an audit is conducted by an independent
expert accountant or economist (‘the first reviewer’)
to
determine whether Telkom’s conduct is in substantial compliance
with the obligations contemplated in 4 and the annexures
referred to
in that paragraph.
9.2.
If the determination is positive, the first reviewer will issue a
certificate of compliance to this effect and provide reasons
for the
conclusion,
9.3.
if the determination is negative, Telkom may elect, within seven
business days to
9.3.1.
abide by the determination; or
9.3.2.
refer it for reconsideration by a second independent expert
accountant or economist chosen by the agreement of the Parties
(‘the
second reviewer’) or, failing their agreement, by the Chair of
the General Bar Council for the time being. The
second reviewer shall
-
9.3.2.1.
hear the Parties if one or other so desire; and
9.3.2.2.
make a decision that shall, in the absence of manifest error of
calculation, be final and binding upon the Parties.
9.4.
When a determination becomes binding, Telkom will take immediate
action to comply with the obligations set out in 4 above and,
within
a period set by agreement between the Parties or the reviewer in
question, shall solicit and obtain a fresh determination
from the
first reviewer that will trigger a repetition of the process
described above.
9.5.
A statement of the findings of the audit shall be included in
Telkom’s annual report for the 2014 financial year.
9.6.
Within 3 months after the end of each of the five financial years
after the Confirmation Date, Telkom will -
9.6.1.
undertake an audit, which may be internal, to confirm that the
transfer pricing system between Telkom Wholesale and Telkom
Retail
complies at least substantially with the Transfer Pricing Programme
and the Retail Pricing Policy;
9.6.2.
provide the Competition Commission with a written report of the
findings of the audit within thirty days of its finalisation,
9.7.
For the period of five years after the Confirmation Date, Telkom
shall include in its annual report a statement by the Chief
Executive
Officer, for each year in question, that Telkom has complied with the
terms of this Settlement Agreement
9.8.
For a period of five years after the Confirmation Date Telkom shall,
upon request and reasonable notice, grant the Competition
Commission
access during business hours to its transfer pricing and retail
product accounts and such underlying documents as may
be required by
the Competition Commission to enable it to analyse and interpret such
accounts.
10.
VARIATION
10.1.
This Settlement Agreement may not be varied, provided that Telkom
shall be entitled, upon good cause, to make a reasoned proposal
to
the Competition Commission to consent to the waiver, modification
and/or substitution of one or more of the terms of this Settlement

Agreement, which consent shall not be unreasonably withheld.
10.2.
In the event of the Competition Commission and Telkom agreeing upon
the waiver, modification or substitution of any aspect
of this
Settlement Agreement, the Competition Commission and Telkom shall
make application to the Competition Tribunal for confirmation
by it
of such waiver, modification or substitution of any one or more of
the terms of this Settlement Agreement.
10.3.
In the event of the Competition Commission withholding its consent to
a waiver, modification and/or substitution of one or
more of the
terms of this Settlement Agreement, Telkom shall be entitled to apply
to the Competition Tribunal for an order waiving,
modifying or
substituting any one or more terms of this Settlement Agreement, The
Competition Commission shall be entitled to oppose
such application.
10.4.
The
T
ribunal'
s
de
cision
in respect of the ap
plica
tions
contempl
ated
in
paragraphs
10.2 and 10,3 shall be binding on the parties and may not be appealed
further.
10.5.
For the purpose of this Settlement Agreement, ‘good cause1
means circumstances that could not have reasonably been foreseen
by
Telkom and/or the Competition Commission at the time the Settlement
Agreement was entered into.
11.
FULL AND FINAL RESOLUTION
The
Settlement Agreement, upon its confirmation by the Competition
Tribunal,
shall
be in full and final settlement of and conclude all proceedings
between the
Competition
Commission and Telkom relating to the Complaints.
12.
GENERAL
12.1.
This Settlement Agreement will in all respects be governed by and
construed under the laws of the Republic of South Africa.
12.2.
This Settlement Agreement constitutes the whole of the agreement
between the Parties relating to the matters dealt with herein
and
save to the extent otherwise provided herein no undertaking,
representation, term or condition relating to the subject matter
of
this Settlement Agreement not incorporated
in
this
Settlement Agreement shall be binding on the Parties.
12.3.
No variation, addition, deletion, or agreed cancellation (including
this clause 12.3) shall be of any force or effect unless
in writing
and signed by or on behalf of the Parties hereto.
12.4.
No waiver of any of the terms and conditions of this Settlement
Agreement
will be binding or effectual for any purpose unless in writing
and
signed by or on behalf of the Party giving the same. Any such waiver
will be effective only in the specific instance and for
the purpose
given. No failure or delay on the part of either Party in exercising
any right, power or privilege hereunder will constitute
or be deemed
to be a waiver thereof, nor will any single or partial exercise of
any right, power or privilege preclude any other
or further exercise
thereof or the exercise of any other right, power or privilege.
Signed
at PRETORIA on the 13
th
day of JUNE 2013
Mr
Shan Ramburuth, The Commissioner
Competition
Commission
Signed
at MIDRAND on the 14
th
day of JUNE 2013
Sipho
Maseko CEO
For: Telkom SA SOC Limited