Aon South Africa (Pty) Ltd and Another v Competition Commission, In re: Aon South Africa (Pty) Ltd v Glenrand MIB Ltd (37/AM/Apr11) [2011] ZACT 100; [2012] 1 CPLR 132 (CT) (24 November 2011)

78 Reportability
Competition Law

Brief Summary

Competition Law — Merger Approval — Intermediate merger between Aon South Africa (Pty) Ltd and Glenrand MIB Ltd approved by the Competition Tribunal subject to conditions regarding employment — Merging parties initially contested conditions imposed by the Competition Commission, arguing lack of substantial employment concerns — Tribunal found that conditions were justified to protect public interest in employment, particularly in light of potential retrenchments affecting approximately 15% of the combined workforce — Approval granted with conditions limiting retrenchments, reflecting a shift in position by both merging parties and the Commission.

Comprehensive Summary

Summary of Judgment


1. Introduction


This was a consideration application before the Competition Tribunal of South Africa in terms of section 16(1)(a) of the Competition Act 89 of 1998, arising from the Competition Commission’s conditional approval of an intermediate merger.


The applicants were Aon South Africa (Pty) Ltd and Glenrand MIB Ltd (collectively, “the merging parties”). The respondent was the Competition Commission. The merger concerned Aon South Africa (Pty) Ltd as the primary acquiring firm and Glenrand MIB Ltd as the primary target firm, with Aon seeking to acquire the entire issued share capital of Glenrand.


The Commission approved the transaction on 7 April 2011 subject to employment-related public interest conditions. On 21 April 2011, the merging parties filed the present application seeking the Tribunal’s consideration of that decision. The Tribunal heard the matter on 2 August 2011, issued an order on 4 August 2011, and later furnished reasons on 24 November 2011.


The general subject matter was not competition effects (which were common cause to be benign), but the appropriate public interest conditions relating to merger-related retrenchments, including whether a prohibition or limitation on dismissals should be imposed, for how long, and for which categories of employees.


2. Material Facts


It was common cause that the merger was unlikely to substantially prevent or lessen competition in any relevant market. Accordingly, the Commission’s conditions did not address competition concerns and were directed only at public interest, particularly the effect on employment.


In the parties’ original merger filing to the Commission, they indicated that approximately 220 employees might be retrenched following implementation of the merger on a “worst case scenario.” The stated bases for potential redundancies were restructuring to align Glenrand’s models with Aon’s centralised model, duplication at executive and senior management levels, duplication arising from overlapping branches, and staff reductions associated with Glenrand’s delisting from the JSE. At that stage, Glenrand employed approximately 890 employees and Aon approximately 617 in South Africa, making the stated “worst case” estimate around 15% of the combined workforce.


The Commission’s conditional approval prohibited dismissals based on operational requirements resulting from the merger, but excluded “skilled staff” from this protection. “Skilled staff” were defined (on the Commission’s approach) as employees earning above R30 000 per month, a classification derived from a pay-based proxy linked to Aon’s business model.


By the time of the Tribunal hearing, the factual position had evolved in ways material to the outcome. The merging parties had conducted further exercises to refine the expected retrenchment figures, including a Paterson job evaluation and a budget and financial forecast evaluation for business units within the merged entity. On the Tribunal’s record, the budget/forecast exercise identified 137 superfluous positions, but it was reported that 57 employees had applied for voluntary retrenchments and 14 had resigned, leaving 66 employees facing possible retrenchment. Of those 66, 12 were classified as skilled (earning above R30 000 per month), 24 as semi-skilled (earning between R15 000 and R30 000 per month), and 30 as unskilled (earning below R15 000 per month).


A further fact relied upon by the Tribunal was that, following a pre-hearing direction, the proposed conditions were made available to employees for consideration and employees were invited to raise concerns, but none did.


3. Legal Issues


The central legal questions were directed to the Tribunal’s public interest assessment under the Competition Act in the context of merger-related employment effects. The Tribunal had to determine whether the public interest concern in preventing employment loss warranted conditions, and whether the conditions ultimately imposed were adequate and appropriately tailored to address those concerns.


The dispute primarily involved the application of law to fact and an evaluative judgment in shaping appropriate merger conditions. The Tribunal was required to assess, on the evidence before it, whether the merging parties had followed a rational process in determining retrenchments and whether any employment loss was justified by countervailing public interest considerations cognisable under the Act. It also had to assess the appropriateness of the duration and scope of any employment protections, particularly given the Commission’s original condition which the parties contended operated as an indefinite cap.


4. Court’s Reasoning


The Tribunal treated its prior decision in the Momentum merger as setting out the applicable approach to merger-related retrenchments. It summarised the two criteria that must be met once a prima facie case of employment concern is established: first, that a rational process has been followed to determine the number of jobs to be lost and that the reasons for job reduction and the number of jobs proposed to be shed are rationally connected; and second, that the public interest in preventing employment loss must be balanced against an equally weighty countervailing public interest justifying the job loss and cognisable under the Act. The Tribunal further noted examples of such countervailing justifications mentioned in Momentum, including saving a failing firm, the need for cost reductions to remain competitive, or lower prices for consumers dependent on the reduced cost base.


On the procedural posture of the case, the Tribunal held that it was unnecessary to decide the merits of the earlier dispute over the Commission’s initial conditions because both sides had shifted their positions. The merging parties no longer insisted on unconditional approval and tendered revised conditions limiting retrenchments, and the Commission conceded that an indefinite cap was inappropriate and that any restriction should apply for a limited period. The Tribunal therefore confined itself to whether the newly tendered conditions were adequate to protect the public interest in employment.


In assessing the evidence, the Tribunal did not require a definitive finding on whether the merging parties’ original pre-Commission process was adequate, because subsequent steps had been taken that the Tribunal was prepared to consider “for their benefit.” The Tribunal placed weight on the fact that the merging parties had performed multiple exercises using different methodologies to quantify and categorise the potential employment impact, moving from an earlier estimate of 218/220 at-risk employees to a refined figure of 66 possible retrenchments after accounting for voluntary retrenchments and resignations. On this basis, the Tribunal was satisfied that the parties had followed a rational process, even though they did not appear to have had a representative employee body to consult with, because other means were used to consider potential employment loss.


The Tribunal also considered the structure of protection embedded in the proposed conditions. It regarded it as material that far fewer jobs would potentially be lost than initially envisaged, and that the tendered conditions aimed to provide greater protection to unskilled employees, viewed as less likely to obtain re-employment quickly. Conversely, skilled employees were not protected, but evidence suggested they had better job prospects. The Tribunal also relied on the fact that employees were given an opportunity to engage with the conditions prior to the hearing and did not raise concerns.


On justification for retrenchments, the Tribunal accepted evidence that Glenrand had performed poorly in the market and that retrenchments in certain areas were considered necessary to lower operating costs. The Tribunal recorded that it was advised that savings in operating costs would be passed on to some consumers through lower premiums. In evaluating evidentiary weight, the Tribunal observed that justification evidence is most credible when supported by contemporaneous documentation prepared as part of the business rationale for the merger rather than for litigation purposes. It found that while the cost-savings evidence was not supported by contemporaneous documentation and relied on oral evidence, Glenrand’s operational difficulties were supported by contemporaneous documentation, and this was sufficient for the Tribunal’s purposes.


Finally, the Tribunal concluded that the proposed conditions were adequate to remedy the public interest concern regarding employment loss, but indicated that certain reporting obligations required clarification. It therefore expanded aspects of the reporting clause in its order (by adding further sub-clauses) as reflected in its annexure.


5. Outcome and Relief


The Tribunal approved the intermediate merger subject to conditions. The conditions were substantially the same as those tendered by the merging parties immediately prior to the hearing and were directed at limiting merger-related retrenchments for a defined period.


In substance, the Tribunal’s conditions provided that, for a period of two years commencing 7 April 2011, the merged entity would ensure no dismissals (based on operational requirements resulting from the merger) of employees earning less than R15 000 per month, and would cap dismissals of employees earning between R15 000 and R30 000 per month at no more than 24 employees. The conditions clarified exclusions from the meaning of dismissals (including voluntary separation arrangements, voluntary early retirement packages, and unreasonable refusal of redeployment under the Labour Relations Act). They also required circulation of the conditions to employees, provided for employees to approach the Commission with complaints of contravention, and imposed periodic reporting obligations to the Commission (with the Tribunal clarifying aspects of those reporting duties in its final order).


The reasons do not record any costs order, and none is apparent from the decision.


Cases Cited


Metropolitan Holdings Limited and Momentum Group Limited, Case No: 41/LM/Jul10.


Legislation Cited


Competition Act 89 of 1998 (section 16(1)(a)).


Labour Relations Act, 1995 (as amended).


Rules of Court Cited


No rules of court were cited in the reasons.


Held


The Tribunal held that, given the revised and refined retrenchment assessments undertaken after the Commission’s decision, the merging parties had demonstrated a sufficiently rational process for determining likely employment effects. It further held that employment-related public interest concerns warranted conditions, but that the appropriate remedy was not an indefinite prohibition; rather, a time-limited and targeted restriction, differentiated by employee earnings categories, together with reporting and enforcement mechanisms, adequately protected the public interest.


The merger was therefore approved subject to conditions that (i) prohibited merger-related operational requirement dismissals for employees below a specified earnings threshold, (ii) limited such dismissals for a middle earnings band, (iii) applied for two years from the Commission’s approval date, and (iv) imposed communication, complaint, and reporting obligations.


LEGAL PRINCIPLES


The decision applied the Tribunal’s approach to merger-related retrenchments articulated in Metropolitan Holdings Limited and Momentum Group Limited, Case No: 41/LM/Jul10, namely that once a prima facie case of employment concern is established, merging parties must show that a rational process was followed to determine job losses, demonstrating a rational connection between the reasons advanced and the number of jobs proposed to be shed.


It further applied the principle that the public interest in preventing employment loss must be balanced against an equally weighty countervailing public interest justifying the job losses, provided that such justification is cognisable under the Competition Act. The judgment recognised, consistently with Momentum, that such countervailing considerations may include the need to address firm distress or to realise efficiencies and cost reductions linked to competitiveness or consumer benefits.


The Tribunal also applied an evaluative principle regarding evidence of justification, stating that justification evidence is more credible when supported by contemporaneous documentation forming part of the merger’s business rationale, while nonetheless accepting that documentation evidencing operational difficulties could suffice to support the justification inquiry in the circumstances of the case.

COMPETITION TRIBUNAL OF SOUTH AFRICA

Case No: 37/AM/Apr11
In the matter between:
Aon South Africa (Pty) Ltd First Applicant
Glenrand MIB Ltd Second Applicant
and
The Competition Commission Respondent
In re: the intermediate merger between:
Aon South Africa (Pty) Ltd Primary Acquiring Firm
and
Glenrand MIB Ltd Primary Target Firm

Panel : Norman Manoim (Presiding Member);
Andreas Wessels (Tribunal Member); and
Merle Holden (Tribunal Member)
Heard on : 02 August 2011
Order issued on : 04 August 2011
Reasons issued on : 24 November 2011
Reasons for Decision
Introduction
1]On 21 April 2011 AON South Africa (Pty) Ltd and Glenrand MIB Ltd (herein after
referred to as “the merging parties”), filed an application in terms of section 16(1)
(a) of the Competition Act (No.89 of 1998), requesting the Tribunal to consider an
intermediate transaction that was approved by the Competition Commission (‘”the
1

Commission”) on 07 April 2011, subject to conditions. It is common cause that this
transaction is unlikely to substantially prevent or lessen competition in any
relevant market. Therefore the conditions imposed by the Commission related
only to public interest concerns, particularly the effect of the merger on
employment.
2]The Commission approved the transaction subject to the condition that no
dismissals, based on operational requirements, were to take place at the merged
entity. This condition was, however, not applicable to employees classified as
skilled. Skilled employees were defined as those earning in excess of R 30 000
per month. This classification was based on a pay based proxy using AON’s
business model.
3]The merging parties were not happy about the conditions imposed and submitted
that the Commission failed to establish prima facie substantial employment
concerns. They further argued that even if the Commission identified prima facie
issues arising from the envisaged job losses, they had followed a rational process
to arrive at the determination of the number of jobs that might be lost and that they
could justify the need for them. They therefore requested the Tribunal to approve
the merger without conditions.
4]The merging parties have moved from this position and just prior to the
commencement of our hearing they tendered certain conditions that would limit
the extent of the retrenchments.
5]On 4 August 2011, we approved the merger subject to conditions. These
conditions, contained in our August order, are for convenience set out again in
Annexure A hereto. The conditions that we imposed on the merger are
substantially the same as those eventually tendered by the merging parties. In
these reasons we explain why we have approved the merger subject to these
conditions.
Parties to the transaction
2

6]The primary acquiring firm is Aon South Africa (Pty) Ltd (“AON”).1
7]The primary target firm is Glenrand MIB Ltd (“Glenrand’). Prior to the merger,
Glenrand was a public company listed on the JSE. Glenrand has a large number
of direct and indirect subsidiaries. 2 In terms of the structure of the transaction,
AON sought to acquire the entire issues share capital of Glenrand. Both firms
conduct business as short-term insurance brokers and risk advisory firms.
Background
8]The merging parties had, in their original filing to the Commission, indicated that
approximately 220 employees might be retrenched, following the implementation
of the merger on a “worst case scenario”. The reasons given by the merging
parties for these possible retrenchments were that (i) Glenrand’s accounting and
personal lines business models would be restructured in order to bring them in
line with AON’s centralised models, (ii) there would be a certain amount of
duplication at executive and senior management levels as well as a duplication as
result of the overlap of branches between the constituent businesses of the
merged entity and (iv) Glenrand would be delisted from the JSE, which would
mean that staff would no longer be required for listing purposes.
9]The merging parties indicated that these retrenchments would affect employees of
both AON and Glenrand. At that stage Glenrand employed approximately 890
employees and AON employed approximately 617 employees in South Africa.
Therefore the 220 jobs compromised approximately 15% of the combined
workforce of AON and Glenrand in South Africa.
Legal principles
10]We have previously laid down the principles in relation to merger related
1 Aon is controlled by Aon Holdings through a 70% shareholding. Aon Holdings also controls
Aon Holdings Sub-Sahara Africa (Pty) Ltd and Aon Re Africa (Pty) Ltd t/a Aon Benfield. Aon
has the following subsidiaries: Pennant Administrators (Pty) Ltd, Pinion Insurance Brokers

has the following subsidiaries: Pennant Administrators (Pty) Ltd, Pinion Insurance Brokers
(Pty) Ltd, QED Actuaries and Consultants (Pty) Ltd, Mafube Risk and Insurance Brokers (Pty)
Ltd, Aon Consulting South Africa (Pty) Ltd and Aon Risk Services South Africa (Pty) Ltd.
2 See annexure A for a list of these subsidiaries.
3

retrenchments in the Momentum3 merger. In that matter, we stated that:
“The evidential burden that the parties must meet, once a prima facie case
has been established, must satisfy two criteria namely that:
1) a rational process has been followed to arrive at the determination of
the number of jobs to be lost, i.e. that the reason for the job reduction
and the number of jobs proposed to be shed are rationally connected;
and
2) the public interest in preventing employment loss is balanced by an
equally weighty, but countervailing public interest, justifying the job
loss and which is cognisable under the Act.”
11]In Momentum we indicated as follows regarding what these countervailing public
interests were:
“Examples of possible public interest justifications that might flow from the
prior competition inquiry might be that the merger:
1) is required to save a failing firm;
2) is required, because pre-merger, the merging firms will not be
competitive unless they can lower their costs to be equally as efficient
as their rivals and only the merger can bring about these savings
through the contemplated employment reduction; or
3) will lead to lower prices for consumers
because of the merged firm’s lower cost
base and that this lower cost base can
only come about or is materially dependent
upon, the contemplated employment
reduction”.
Commission’s decision
3 Metropolitan Holdings Limited and Momentum Group Limited, Case No: 41/LM/Jul10.
4

12]The Commission approved the merger subject to the following conditions:
1) Aon South Africa (Proprietary) Limited (Aon), Glenrand MIB Limited
(Glenrand) and their respective direct and indirect subsidiaries, shall
ensure that there are no dismissals, based on the merger entity’s
operational requirements, in South Africa, resulting from the merger.
2) For the sake of clarity, dismissals do not include, (i) voluntary separations
arrangements (ii) voluntary early retirement packages; and (iii)
unreasonable refusal to be redeployed in accordance with the provisions
of the Labour Relations Act, 1995, as amended.
3) The conditions in 1 above shall not apply to skilled staff (earning above
R30 000 per month) as identified per the attached annexure 1 provided to
the Commission.
4) Aon, Glenrand and their subsidiaries must circulate this condition within 7
days of the merger clearance to their staff (subject to any essential
confidentiality redactions in respect of Annexure 1.
13]In brief the Commission reasoned that the merging parties had not met the test
set out in the Momentum case despite being asked to justify the likely number of
retrenchments. For that reason it imposed the conditions it did.
14]The Commission did not accept the merging parties arguments that further
consultations on the merger would have amounted to prior implementation or that
Glenrand would have had to cut jobs even without the merger as it was losing
market share.
The merging parties’ consideration application
15]In their consideration application the merging parties contended that the
Commission’s conditions were not justified and they contended for an
unconditional approval. There primary concern was that the cap on retrenchments
was indefinite and not a moratorium for a fixed period as was the case in
Momentum.
5

16]However, the merging parties have changed their position, in several respects,
from what it was before the Commission, since filing this application. Firstly they
undertook two further exercises to ascertain the number of employees likely to be
retrenched. As a result of these exercises, fewer employees face retrenchment
than were signalled earlier. Secondly, they were now willing to accept a
moratorium on retrenchments as a condition for the approval of the merger.
Thirdly, as a result of a voluntary retrenchment package offered by AON, after the
Commission’s conditional approval some employees had accepted the package
and resigned. This has lowered the number of redundancies and hence the
number of employees required to be retrenched. (Note that in terms of the
Commissions’ condition the offering of such a package was permissible.)
17]The Commission too moved its position. In heads of argument in the consideration
application counsel conceded that the cap on retrenchments could not be
indefinite, but should apply for a limited period and suggested that it be two years.
18]In view of this shift by both parties it is not necessary for us to consider the debate
between the merging parties and the Commission on the prior conditions imposed
by the Commission as this has become moot. We will now only consider whether
the conditions presently proposed are adequate to protect the public interest in
employment.
Analysis of the conditions
19]We do not need to decide whether the process followed by the merging parties
prior to the filing of the consideration was adequate, as they have taken further
steps since then that we will take into account for their benefit when making this
assessment.
20]Prior to the merger, the merging parties’ approach was to compare a list of their
respective employees and make assumptions as to the redundancy of roles, using

respective employees and make assumptions as to the redundancy of roles, using
AON’s business model. From this list (which indicated the job title, age, gender,
office and salary) 218 potentially at risk employees were identified, using a pay
based proxy and dividing the employees into skilled, semi-skilled and unskilled
categories.
21]However subsequently and after the Commission had approved the merger
6

conditionally AON management performed two further exercises to estimate
retrenchments; namely the Paterson job evaluation and what they termed a
budget and financial forecast of the business units evaluation within the merged
entity. The Paterson evaluation placed 161 of these employees in the skilled
category, 44 in the semi-skilled and 13 in the unskilled category.
22]The results of the budget and financial forecast approach identified 137
superfluous people. Of these 137, we were informed that 57 had already applied
for voluntary retrenchments and 14 had already resigned of their own accord.
Therefore only a balance of 66 employees faced possible retrenchments and of
these 66, 12 were classified as skilled (i.e. earning above R30 000 per month), 24
as semi-skilled (i.e. earning between R15 000 and R30 000 per month) and 30 as
unskilled (earning below R15 000 per month).
23]In a table below we set out for easier consideration the iteration in jobs at risk that
this unfolding process yielded
Original position
(Total facing
retrenchment 218)
Paterson evaluation
results ((Total facing
retrenchment 218)
Budget and financial
forecast results (Total
facing retrenchment 66)
• 45 employees -
skilled
• 90 employees -
semi-skilled
83 employees -
unskilled
• 161 employees -
skilled
• 44 employees –
semi-skilled
13 employees – unskilled
• 12 employees - skilled
• 24 employees - semi-
skilled
30 employees - unskilled
24]We are satisfied that having gone through several exercises using different
methodologies the parties have followed a rational process. Whilst they did not
have the benefit it appears of a representative employee body to consult with,
they did use other means to properly consider the potential employment loss. The
merging parties also led evidence of employment prospects in their industry. 4
25]Secondly, and more importantly, far fewer jobs will be possibly lost than initially

25]Secondly, and more importantly, far fewer jobs will be possibly lost than initially
envisaged. There has also been an attempt to give greater protection to unskilled
employees who are those less likely get re-employed soon if they were
4 See evidence of Mr. Leeu Morwe, Aon’s Executive Head of Human Resources.
7

retrenched. Whilst skilled employees are not protected, these employees, the
evidence suggests, have greater job prospects. Importantly, we required at an
earlier pre-hearing that these proposed conditions be made available to
employees for their consideration prior to the hearing and we invited them to come
forward with concerns. None did.
26]The merging parties have also given evidence justifying the need for the
retrenchments. Glenrand, in their opinion, has performed poorly in the market
recently and the AON management consider that retrenchments in certain areas
are necessary to lower its operating costs. We were advised at the hearing that
savings in operating costs would be passed on to some consumers in the form of
lower premiums.
27]Thus two of the justifications for the retrenchments contemplated in Momentum
have been advanced. 5 Evidence of justification is most credible when supported
by contemporaneous documentation; i.e. documentation prepared at the time of
the consideration of the transaction which shows it was considered by the merging
parties as part of their business rationale for the merger and not with any eye to
making their position more congenial to these proceedings. In this case whilst
evidence for the cost savings was not supported by any contemporaneous
documentation, but relied on the say so of a witness at the hearing, the evidence
of Glenrand’s troubles were, and this alone suffices.
28]The tendered conditions were as follows:
1) Aon South Africa (Proprietary) Limited (“AON”), Glenrand MIB
Limited (“Glenrand”) and their respective direct and indirect
subsidiaries, shall ensure that –
a. there are no dismissals of employees earning less than
R15 000 a month (on the basis of the relevant employees’
total cost to company as at 7 April 2011);
b. there are dismissals of no more than 24 employees
5 See paragraph 11 of this decision above.
8

earning between R15 000 and R30 000 a month (on the
basis of the relevant employees’ total cost to company as
at 7 April 2011),
in South Africa, based on the merged entity’s operational
requirements, resulting from the merger.
2) For the sake of clarity, dismissals do not include (i) voluntary
retrenchment and/or voluntary separation arrangements; (ii)
voluntary early retirement packages; and (iii) unreasonable
refusals to be redeployed in accordance with the provisions of
the Labour Relations Act, 1995, as amended.
3) These Conditions will apply for a period of only 2 years
commencing from 7 April 2011.
4) Any employee who believes that his/her employment with the
merged entity has been terminated in contravention of these
Conditions may approach the Commission with their
complaint.
5) Aon, Glenrand and their subsidiaries must circulate a copy of
these Conditions to its employees within 7 days of the
Tribunal’s decision.
6) The merged entity will provide a report to the Commission by
no later than 7 October 2011, 6 April 2012, 5 October 2012
and 5 April 2013 reflecting the dismissals based on the
merged entity’s operational requirements within the previous 6
month period as a result of the merger.
29]We were satisfied that the conditions proposed were adequate to remedy any
public interest concern in respect of employment loss as a result of the merger.
Certain of the reporting obligations needed to be clarified and for this reason we
expanded on the original clause 6 by adding 6.1 to 6.3 as set out in Annexure A
9

hereto.
____________________ 24 November
2011
Norman Manoim Date
Andreas Wessels and Merle Holden concurring.
Tribunal Researcher : Ipeleng Selaledi
For the merging parties : Adv D. N. Unterhalter SC and Adv J. Wilson instructed
by Edward Nathan Sonnenbergs
For the Commission : Adv V. Ngalwana and Adv N. Mayet-Beukes
Instructed by the State Attorney
10