Imperial Holdings Limited and Tourism Investment Corporation Limited (33/LM/Jun01) [2001] ZACT 26 (11 July 2001)

60 Reportability
Competition Law

Brief Summary

Competition Law — Merger Approval — Merger between Imperial Holdings Limited and Tourism Investment Corporation Limited — The Competition Tribunal approved the merger without conditions, determining that it would not substantially lessen or prevent competition in the inbound tourism market. The Tribunal found that both companies would retain their separate operations and that the merger would result in a combined market share of 3.12%, with no significant barriers to entry for new competitors. Public interest concerns were also deemed negligible, as both entities would continue to operate independently.

COMPETITION TRIBUNAL 
REPUBLIC OF SOUTH AFRICA
        Case No: 33/LM/Jun01
In the large merger between: 
Imperial Holdings Limited
and
Tourism Investment Corporation Limited
_______________________________________________________________________
Reasons for the Competition Tribunal’s Decision
_______________________________________________________________________
APPROVAL
On   4   July   2001   the   Competition   Tribunal   issued   a   Merger   Clearance   Certificate  
approving   the   merger   between   Imperial   Holdings   Limited   and   Tourism   Investment  
Corporation Limited without conditions in terms of section 16(2)(a). The reasons for the  
approval of the merger appear below.
The merger transaction 
1. The primary acquiring firm, Imperial Holdings Limited (“Imperial”), is acquiring  
all   or   part   of   the   ordinary   shares   in   Tourism   Investment   Corporation   Limited  
(“Tourvest”), the primary target firm.
2. Both companies will post­merger retain their primary listings on the Johannesburg  
Stock Exchange and continue to conduct their respective businesses separately. 
EVALUATING THE MERGER
The relevant market
3. Imperial, has over 30 subsidiaries in South Africa. Though primarily known as a  
transport and financial services group, it conducts through its various operations,  
a   vast   array   of   services   including   transport,   motoring,   car   rental   and   tourism,  
trucking,   aviation   leasing,   logistics   and   fleet   management   outsourcing   and  
forklifts. Its financial services wing is involved with the supply of banking, short­
term insurance and life assurance products. Imperial’s financial services business

has recently been sold to Nedcor.
  Imperial’s tourism arm consists of an inbound tourism service only. 1 
It has two major brands operating in this market. Springbok­Atlas  
focuses specifically on the European and Australasian markets. They  
market   standard  tour   packages  to  international  operators  and  also  
sell   individual   packaged   holidays.   This   brand   also   has   a   transport  
service  which transports tourists on their fleet  of luxury and semi­
luxury coaches. Secondly, Imperial owns the Grosvenor Tours brand,  
which caters to both the North and South American markets.
4. Tourvest is primarily engaged in two areas: (i) travel and financial services and  
(ii)   retail   merchandise.   Like   Imperial,   it   also   boasts   a   stable   of   over   30  
subsidiaries in South Africa, through which these activities are conducted.
(i) Travel 
Tourvest’s travel arm consists of three divisions: Inbound Tourism Services Unit,  
Outbound Travel Solutions and a so­called “Dotcom unit”.
i.Inbound Travel 
The   Inbound   Tourism   Services   Unit   offers   travel   tour   operators   and   product  
companies   targeting   the   incoming   overseas   and   regional   travel   market.   It  
comprises a range of service operators including  Autshumatu Marine Services , 
(offering ferry and leisure cruises in the Western Cape); Baz Bus (a backpacker  
hop­on   hop­off   bus   service   to   tourist   centers   around   the   country)   ;   Africa 
Shongololo Express (a train cruise service around the country);   Crown Travel,  
Incentive Touring, Welcome Tours & Safaris, Willson Collins Travel ( tour 
operators specializing in individual, group and specialized scheduled holidays) as  
well as  Sunbound Toursand Safaris ( safari drives).
ii.Outbound Travel
Tourvest’s outbound travel arm is grouped with financial services and comprises  
three   categories   of   business,   namely   outbound   travel   agents,   wholesalers   and

product providers;   adventure tourism & safari operators and foreign exchange.  
Well­known brands include Seekers Travel, American Express Travel,  Starlight  
Cruises, Safpar White River Rafting and Wild Horizons Elephant­back Safaris.
 Dotcom Unit
1  A generic term which describes international tourism into a particular country. It includes tour operators,  
transport (car and coach rentals), accommodation and tour guide services. See Commission report page 3

Tourvest’s dotcom unit houses a range of e­commerce internet initiatives targeted  
at   both   the   inbound   and   outbound   tourism   community.   Well   known   websites  
include travel.co.za; amex.co.za and lastminute.com.
(ii)     Retail Merchandise   
5. The   Retail   Merchandise   division   houses   the   group’s   tourist   retail   business,  
designed   to   focus   on   inbound,   foreign   tourists.   Outlets   are   predominantly  
strategically­based  at   Johannesburg   and  Cape   Town   International   Airports  and  
major shopping centres. They include Curio Mega­Store, Big 5 Duty Free Store,  
Derek Bauer, Tanur Jewellery.
6. The Commission identified the area of overlap between the parties’ services as  
being that of providing the services of  inbound tour operators  to the incoming  
tourist   market.   Tourvest   is   not   involved   in   either   the   transport   or   tour   guide  
services   aspects   of   inbound   tourism   directly. 2  Similarly,   Imperial   does   not  
provide any outbound  or retail merchandise tourism services. 
7. The Commission identified the geographical market as the whole of South Africa  
since both companies operate throughout South Africa. 
9. The Tribunal agrees with this definition of the relevant market.
Impact on competition
10. The Commission calculated the market shares for the relevant market, inbound  
tour operator services, as follows 3:
Firms No. of incoming tourists Market share
Imperial 40,000 0.62%
Tourvest 115,000 2,5%
Total  4,6 million 100%
Source: SATour figures
11. Accordingly, this would leave the parties with a 3.12% post­merger market share  
in the relevant market.   The Commission stated that exact empirical data was not  
available.  Conversations  the Commission  had with  the South African  Tourism  
Service Association, (“SATSA”) revealed that these were not large players and  
2  The Commission states that Imperial is vertically integrated into coaches and car rental services, however

its market position in this respect is not altered by this merger.
3  These calculations are based on figures provided by SATour, based on the estimated amount of tourists  
coming to South Africa per annum. Clearly not all make use of the services of inbound tourist companies  
so this statistic is unreliable.

that they were in no form, dominant or to be dominant post merger.
12. However   at   the   hearing,   the   parties   indicated   that   the   inbound   tour   market   is  
further stratified into “niche” markets – the coach­based package tours and the  
“FIT”,   or   individual   itinerary­based   traveller   market.     Accordingly,   on   the  
narrower assessment of the market, it would seem that the Commission’s market  
share estimates are somewhat general and could under­state the true position. It  
would appear that tour operators operate in differentiated “niche” markets. No  
market share information was presented to reflect this market.
13. The parties conceded at the hearing that the largest operators in the small niche  
coach­based tour market were Tourvest’s Welcome operation and Imperial’s Springbok­
Atlas brand. Notwithstanding this admission, they allayed any competition concerns  
raised by the merger of the two largest competitors in this niche market by stating that the  
packaged­tour market is presently relying on a rapidly­dwindling customer base.  
Consumers are now choosing FIT, itinery­based tours, a market for which there are  
countless operators. As a result, a great deal of rationalization is required to keep pace  
with the changing profile of the industry.  In order to respond to the dynamic nature of  
the industry, the parties are hoping to achieve significant synergies, economies of scale  
and rationalization benefits through this merger.
Barriers to Entry
14. SATSA indicated that there are 650 registered tour operators straddling all niche  
markets.   The   larger   players   in   the   inbound   tourism   industry   include   RCI,  
Thompsons,   Into   Africa,   Wilderness   Tours   and   Safaris,   Hilton   Ross,   Magari  
Safaris  and ERM. There are also many smaller operators.
15. It would appear that entry into the tour operator market is relatively easy. Tourism  
is very accessible, with minimal capital outlay requirements. From the parties’

is very accessible, with minimal capital outlay requirements. From the parties’  
submissions,   it   would   appear   that   the   inbound   tourist   customer   base   is   very  
sophisticated and discerning. They are likely to “shop around” and compare prices  
in  an industry where pricing  is very  transparent.  Therefore  any arbitrary  price  
increase by the merging parties via their tour operators would in all likelihood  
result in consumers merely switching to alternate (cheaper) operators.
16. The Tribunal therefore endorses the Commission’s view that this merger will not  
result in the substantial lessening or prevention of competition in any market. 
Public Interest Considerations
17. The merger raises no public interest concerns since Tourvest and Imperial will  
continue to conduct their operations separately.

_____________ 11 July 2001
N. Manoim Date
  
Concurring: D.H. Lewis, P. Maponya