2
[2] The defendant d enies liability on the grounds that it properly and lawfully
discharged the legal duty to provide security at NS by engaging the services of
two independent security company contractors and that at all material times,
security guards were posted at NS.
[3] The parties have agr eed that the issues of merits and quantum should be
separated and that the court should determin e only the issue of merits (liability)
and that the issue of quantum be postponed sine die. Accordingly, in terms of
Rule 33(4) of the Uniform Court of Rules, I have ruled that there be a separation
of issues.
[4] During the trial, the parties relied on their respective trial bundles, that included
photographs of NS . The plaintiff was the only witness called on his side . The
defendant called two witnesses, Mr Lesele (section security commander) and Ms
Mzizi (assistant protection manager). Neither of the parties called witnesses from
the security companies.
Common cause facts
[5] That on 27 April 2016 at NS, in the vicinity of Johannesburg, the plaintiff was at
NS when he was robbed and shot by unknown suspects.
[6] In regard to the plaintiff being in possession of a valid ticket allowing him to travel
by train from Johannesburg Station to Stretford Station, the plaintiff states that
he was in possession of a valid ticket. Same was admitted to by the defendant
in its pleadings, however, on the day of the hearing, counsel for the defendant
indicated that this may have been done erroneously as the defendant’s “liability
report” which is the written record of the events that took place, indicated that the
plaintiff did no t have a valid ticket. The plaintiff produced a monthly ticket and
that ticket was presented to the court when the plaintiff testified. Taking into
account the evidence of the ticket, I accept that the plaintiff did have a valid ticket
which allowed him to travel on the train.
Plaintiff’s pleaded claim
3
[7] The plaintiff pleaded that on or about the 27 April 2016 at NS, while in possession
of a valid ticket allowing him to travel from Johannesburg to Str etford Station,
and while he was waiting to board the next train at NS, he was robbed and shot
by unknown suspects. He was shot in front of the defendant’s guardhouse, which
was occupied by security guards who failed to protect him . The security guards
were the employees of the defendan t alternatively, were furthering the interests
of the defendant. As a result of the shooting incident the plaintiff sustained the
following injuries: lumbar vertebrae fracture, bullet lodged in his back, gunshot
wound in his right forearm and right upper arm, paraplegia, liver and kidney
injury, and bruises and lacerations. The plaintiff was treated at Chris Hani
Baragwanath Hospital.
[8] The plaintiff averred that his injuries were due to the negligent conduct of PRASA
and/or its employees, having negligently:
8.1 caused and/or allowed the condition and/or state of the infrastructure,
stations, land and property supporting the operation of the train and/or
the coach to pose danger to commuters at large and in particular, to the
plaintiff; and/or
8.2 failed to take any or any adequate steps to prevent the armed suspects
to enter the station and pose a danger to the commuters and specifically
the plaintiff; and/or
8.3 failed to take any or any reasonable precautions to ensure the safety of
commuters in general and the plaintiff in particular, more particularly
failing to:
8.3.1 maintain adequate crowd control in and around the station,
8.3.2 ensure that commuters were searched to detect firearms,
8.3.3 ensure the safety of the commuters whilst inside the premises of
the defendant,
8.3.4 ensure that commuters in general and the plaintiff in particular did
not get injured whilst in their custody.
4
8.4 failed to pr event the incident from occurring when, by the exercise of
reasonable care, he, she and they could have done so.
[9] In the alternative the plaintiff averred that by reason of the facts alleged above in
paragraph 8, the defendant owed a duty of care to the plaintiff to ensure that:
9.1 The condition and/or stat e of the infrastructure, stations, land and
property supporting the operation of the train and/or coach did not pose
danger to the plaintiff and/or;
9.2 Adequate steps were taken to prevent the illegal firearms at the
infrastructure, stations, land and property supporting the operation of the
train and/or coach from constituting such a danger and/or;
9.3 The train and/or coach and/or infrastructure, stations, land and property
supporting the operations of the train were maintained in a safe and
proper condition and/or;
9.4 reasonable precautions were taken to ensure the safety of the plaintiff
and, more particularly, to ensure that:
9.4.1 adequate crowd control was maintained in and around the
station.
9.4.2 the passengers boarding the train were searched for
dangerous weapons before boarding the train;
9.4.3 the incident did not occur.
Defendant’s defence
[10] The defendant admits that the plaintiff was shot by unk nown gunmen in the
vicinity of the access gate at NS.
[11] The defendant denied liability because of the following:
11.1 It employed two independent contractors to provide security at NS.
5
11.2 Both security companies posted security guards at NS at the time of the
incident.
11.3 One, V usa Isizwe Security Services (Pty) Ltd (“Vusa I sizwe") was
responsible for the safety of commuters on the station.
11.4 Those security guards:
11.4.1 Acted in the course and scope of their employment with
the two security companies; and
11.4.2 were not employed by the defendant, PRASA.
Plaintiff’s Evidence
[12] The plaintiff testified that he bought a monthly ticket at Johannesburg Station for
the purposes of applying for school and looking for a job. On 27 April 2016, he
and his friend had gone to Wits University to make use of their internet and
computer facilities. After that, they boarded a train from Johannesburg Station to
Stretford Station. The train proceeded without stopping all the way until it arrived
at NS where it stopped for a long period and did not proceed further. The plaintiff
and his friend alighted from the train and looked for security guards. When they
could not be found, they took the stairs and went up in search of security guards;
to ask why the train was not moving and would another train be coming. When
they went up the stairs, there was a guardroom. They knocked on the door of the
guardroom which was slightly open, and they asked the guard s where the train
stationed was travelling to. They spoke to two to three security guards. During
this time, the stationed train left, and they then asked the security guards whether
another train would be coming, to which the guards answered, yes. The guards
did not come out of the guardroom. The plaintiff and his friend then proceeded to
stand and wait for the next train outside the guardroom. The plaintiff testified that
he stood in front of the guardroom door about 2-3 meters away from the door .
The guards closed the door of the guardroom. While standing there for about 15
to 30 minutes, three unknown male suspects came towards the plaintiff and his
to 30 minutes, three unknown male suspects came towards the plaintiff and his
friend. The plaintiff testified that his friend managed to run away, however, the
plaintiff was robbed of his belongings, and he was shot in his right arm. The bullet
6
went through his arm into his body and was lodged within his body. He fell on the
ground, and his blood trickled into the entrance of the guardroom. The plaintiff
testified further that when he was shot, he heard voices, he was moved so that
his blood did not enter the guardroom, thereafter he became unconscious. He is
presently unable to walk properly.
[13] During cross-examination the plaintiff stated that he bought his monthly ticket at
the Johannesburg Station as he was busy applying for school and wor k; he
bought the monthly ticket to be on “the safe side.” The plaintiff was provided with
photographs of NS to determine where he was at the time of the shooting. When
asked how long after speaking to the security guard the shooting took place, he
said 30 minutes to an hour, which was different to what he said in his
examination- in-chief where he said the wait was between 15-30 minutes. During
cross-examination it was put to the plaintiff that the incident happened at 21h00,
and this would have been after the last train had left. According to the train
schedule for that day, which followed the Sunday schedule because it was a
public holiday, the last train to NS was at 19h51. The plaintiff stated that the
incident happened at 19h00. During re-examination the plaintiff testified that he
did not complete the liability report which stated the incident took place at about
21h00, he testified he was taken to hospital after he got shot.
Defendant’s evidence
[14] The defendant called two witnesses: Mr Lesele and Ms Mzizi.
[15] Mr Lesele is presently retired, he worked at PRASA in 2016 as a section security
commander. He testified that his role was to “check security officers to see that
they were doing what they were meant to do .” He was based in Residentia and
on the night of 27 April 2016, he went on night shift duty from 18h00-06h00.
[16] Mr Lesele testified that on the day in question at about approximately 21h05,
[16] Mr Lesele testified that on the day in question at about approximately 21h05,
whilst he was on his way back from a place where it was reported that a cable
was dug up, he heard a gunshot sound. He proceeded to NS where he found the
plaintiff lying in a pool of blood. He spoke to the plaintiff and asked what
happened. The plaintiff’s friend said they were together. Mr Lesele testified that
the plaintiff was lying on the ground and he was in pain and needed an
7
ambulance. Mr Lesele then called the J oint Operation Centre (JOC) which was
protocol during an emergency. Mr Lesele further testified that he learnt the
plaintiff’s name, surname , address and contact details from the friend of the
plaintiff. He noted all this information on a scrap piece paper which he used later
to complete the liability report which he wrote that night.
[17] Mr Lesele testified that he spoke to Mr Maloi the security guard on duty that night.
Mr Maloi has since passed away. He said that Mr Moloi had said that he was at
the main gate guardroom completing the occurrence book (OB), which was kept
at the guard room. Mr Mal oi was meant to be stationed at the Vusa Isizwe
guardroom at the access gate; however, he completed the OB at the Advanced
Security guardroom which was situated near the main gate . Mr Lesele when
asked why Mr Maloi was at the main gate guardroom, he said that he might have
needed the company, but he d id not know. Mr Lesele testified that Mr Maloi
informed him that he heard a gunshot sound while at the main gate guardroom
and then rushed to the access gate area w here he found the plaintiff lying in a
pool of blood. Mr Maloi also completed a se ction of the liability report where he
signed off on his statement. The liability report was completed by Mr Lesele and
he submitted the report on 28 April 2016 before his shift ended. He also provided
feedback to the JOC and control group.
[18] Mr Lesele testified that PRASA employed two security companies to provide
security at NS (Vusa Is izwe and Advanced Security). Vusa I sizwe was
responsible for the safety of comm uters inside the station area. He confirmed
that on a daily basis there was a parade inspection before the security guards
were dispatched to their various locations. The security guards when they are on
shift, they would be under the control of their shift supervisor from their company
(for example a Vusa Isizwe shift supervisor).
(for example a Vusa Isizwe shift supervisor).
[19] During cross -examination Mr Lesele acknowledged that NS and the pr ecinct
around the station was a high-risk area for robberies. He acknowledged that
PRASA had a duty to protect the station, commuters and preve nt anyone with
firearms entering the premises. In regard to the strategic deployment of security
guards, Mr Lesele said that those dis cussions and decisions were made by
senior management . He said he was not part of senior management and
8
therefore he did not do deployment. Mr Lesele further testified that his job as a
section supervisor entailed him monitoring th e contract implementation of the
security companies, his role was to monitor the con tracts to ensure the security
companies were complying with PRASA instructions.
[20] The second witness for the defendant, Ms Mzizi, testified that at the time of the
incident she was employed by PRASA as the assistant protection manager. She
managed two segments, namely, the Vaal segment and Soweto segment. She
testified that in 2016, there were two contractors who provided security services
to the defendant (Vusa Isizwe and Advanced Security Company); and that two
security guards were posted at NS . Ms Mzizi too conceded that the defendant
had the overall responsibility of ensuring that the defendant’s assets and
commuters were safe and that there were no persons with firearms on the
station.
[21] Ms Mzizi testified that each day parades were held before the security guards
went on duty to ensure that the guards wore the correct uniform, were equipped,
were sober, and they would also be given safety topic talks. After the parade the
segment commander responsible for the section inspected the guards to ensure
that the parade was successful. Ms Mzizi testified that every Thursday they d id
a postmortem of the incidences that took place and they strategically plan
accordingly. Th e meeting on Thursdays included herself, the chief protection
officials for the Vaal segment and Soweto segment as we ll and the security
company contractor supervisors. When asked during examination -in-chief, how
it was determined that two security guards would be deployed at night, Ms Mzizi
responded that it was determined according to the risk assessment an d the
number of commuters. She noted she was not part of the provincial team which
drafted the Provincial Team Deployment Plan of 11 October 2017. She testified
drafted the Provincial Team Deployment Plan of 11 October 2017. She testified
that “yes” in terms of the October 2017 plan extra guards were planned to be
deployed to NS because of the increase in crime. During cross-examination, Ms
Mzizi explained that these plans are reviewed monthly; every 10th day of each
month a plan is drafted for the foll owing month. Changes in the plans are
informed by the “high risks.”
9
[22] Regarding the court only being provided with the 2011 security company
contracts with PRASA and there being no 2016 contracts, Ms Mzizi noted that
the contracts were renewed on a yearly basis and that there should be one for
2016. She further explained that Vusa Isizwe security company employs and
dismisses their security guards. She testified, f urther, that even though the
contracts which form part of the defendant’s bundle were for 2011 only, there
were other contracts that were valid and in place in 2016. Those contracts have
the same clauses and/or terms as the contracts for 2011.
[23] About the security guards being in the guardroom at the ti me of the plaintiff’s
incident. Ms Mzizi testified that when security g uards are deployed at a station,
they have to patrol, and every hour write up their situation reports. This is done
in the OB (occurrence book). Contractually , she said, the security guards must
write up these reports while being together, they are not allowed to split up, the
one security guard does the writing while the other one waits. She said this was
done for safety reason s. The one security guard has a a radio and the other
security guard has a firearm. During cross-examination, Ms Mzizi conceded that
when the security guards are writing up their situation reports and both are in the
guardroom, there would no be no security guards outside.
Liability and duty of care
[24] It is submitted by the plaintiff that there were no contracts between the security
companies and the defendant during 2016. It is averred by the plaintiff that the
defendant was required in terms of Rule 35 of the Uniform Court of Rules to
discover those documents that it intended to use in the trial. In reply to the notice
in terms of Rule 35, the defendant discovered and produced contracts for the
year 2011. It is averred by the plaintiff, that any other contract is non -existent.
Therefore, the court cannot rely on a non-existent contract. In the alternative, and
Therefore, the court cannot rely on a non-existent contract. In the alternative, and
only in the event that the court finds that there were contracts that were
concluded for the year 2016, then in that event, the plaintiff submitted that the
defendant cannot rely on the terms of the contract to delegate and/or transfer its
constitutional liability and/or duties to an independent contractor. Even if there
was a delegation of the defendant’s constitutional duties (ensuring commuter
safety) to a private contractor, the defendant fail ed to monitor or enforce
10
performance. Therefore, according to the plaintiff, the defendant cannot escape
liability by pointing to a third -party contract, especially when the harm was
foreseeable and preventable.
[25] I am of the view, based on the evidence provided by the defendant’s two
witnesses that indeed there was the presence of contracts at the time of the
incident in 2016 between the defendant and the two security companies. Both
witnesses acknowledged that the security guards present at the time of the
incident were employed by the security companies. Furthermore, Mr Lesele ’s
role as the section security commander was to oversee the implementation of
those contractual relations by monitoring the performance of the contracted
security guards. In the premises, I am of the view that the defendant at the time
of the incident did employ two security companies to provide security at NS.
[26] The plaintiff’s action is founded on the Actio Legis Acquillia. The issue of liability
requires the plaintiff to establish conduct, which was wrongful and negligent, on
the part of the defendant, which caused him to be injured. In this matter, the
plaintiff bears the onus of proving these requirements.
[27] The plaintiff contended that the defendant owed the plaintiff a duty of care to
ensure that the station did not pose a danger to commuters; adequate steps were
taken to prevent illegal firearms at the station; the station was maintained in a
safe and proper condition; and/or reasonable precautions were take n to ensure
the safety of the plaintiff and more particularly, that adequate crowd control was
maintained in and around the station, the passengers boarding the train were
searched for dangerous weapons before boarding the train and that the incident
should not have occurred (see full details in paragraph 8 above).
[28] Furthermore, the plaintiff averred that as a public carrier and organ of state, the
defendant owed passengers a duty of care both in terms of the common law and
defendant owed passengers a duty of care both in terms of the common law and
the Constitution of the Republic of South Africa, Act 108 of 1996, specifically in
regard to the right to freedom and security of persons and the right to bodily
integrity.
11
[29] In Mashongwa v PRASA1 (Mashongwa) the Constitutional Court set out the duty
and obligations placed on a public carrie r in safeguarding the well -being of
commuters, including that they are to ensure that there are measures in place to
provide for the safety of all rail commuters. The Constitutional Court held that:2
“Safeguarding the physical wellbeing of passengers must be a central obligation of
PRASA. It reflects the the ordinary duty resting on public carriers and is reinforced by
the specific constitutional obligation to protect passengers’ bodily integrity that rests on
PRASA, as an organ of state. The norms and values derived from the Constitution
demand that a negligent breach of those duties, even by way of omission, should, absent
a suitable non -judicial remedy, attract liability to compensate injured persons in
damages.
When account is taken of these factors, including the absence of effective relief for
individual commuters who are victims of violence on PRASA’s trains, one is driven to
the conclusion that the breach of public duty by PRASA must be transposed into a
private-law breach in delict. Consequently, the breach would amount to wrongfulness.
What needs to be stressed, though, is that in these circumstances wrongfulness does
not flow directly from the breach of the public duty. The fact that a public duty has been
breached is but one of the factors underpinning the development of the private-law delict
to recognise a new form of wrongfulness. What we are concerned with h ere is the
development of private law, taking into account public law.
It is in this context that the legal duty that falls on PRASA’s shoulders must be
understood. That PRASA is under a public-law duty to protect its commuters cannot be
disputed. This was declared by this court in Metrorail. But here this court goes a step
further to pronounce that the duty concerned, together with the constitutional values,
has mutated to a private-law duty to prevent harm to commuters.”
has mutated to a private-law duty to prevent harm to commuters.”
[30] It is clear from the Mashongwa3 case that it is undisputed that PR ASA has a
public law duty to protect its commuters whether on the train or on the station ,
but a breach of this duty does not automatically equate to wrongfulness, it would
be but one of the factors taken into account in th e private/public law d uty to
prevent harm to commuters . The defendant’s two witnesses also testified that
1 2016 (3) SA 528 (CC).
2 Supra at paras 26, 27,28, and 29.
3 Supra.
12
there is a general duty on PRASA to ensure the safety and security o f its
commuters as well as its assets. In this matter, the defendant, PRASA contended
that it took measures against the risk of crime on commuters by contracting two
security companies to provide security at NS. In this matter we are faced with the
following question: whether PRASA ought to be held delictually liable for
damages that flow from a breach of its legal duty (public/private) to provide safety
and security measures for its rail commuters, where it has employed two security
companies to provide such security at NS.
[31] The general rule in our law is that employers are not vicariously liable for the
negligent conduct of the employees of sub-contractors.4 A recognised exception
is where the employer has been negligent in regard to the conduct of the
independent contractor that caused harm to a third party.5 In the seminal case of
Langley Fox Building Partnershi p (Pty) Ltd v De Valence (Langley Fox” )6 the
court held that the test for holding employers liable for the negligent conduct of
the independent contractors requires answers to the following three questions:
“(1) Would a reasonable man have foreseen the risk of danger in consequence of
the work he employed the contractor to perform? If so,
(2) would a reasonable man have taken steps to guard against the danger? If so,
(3) were such steps taken in the case in question?
Only where the answer to the first two questions is answered in the affirmative does a
legal duty arise, the failure to comply with which can form the basis of liability.”
[32] Furthermore, the following dictum from the Langley Fox7 case is also noteworthy:
“It follows from the afo regoing that the existence of a duty upon an employer of an
independent contract or to take s teps to prevent harm to members of the public will
depend in each case upon the facts. It would be re levant to consider the nature of the
depend in each case upon the facts. It would be re levant to consider the nature of the
danger; the context in which the danger may arise; the de gree of expertise available to
4 See Saayman v Visser [2008] ZASCA 71 at para 18.
5 Supra. See also Langley Fox Building Partnership (Pty) Ltd v De Valence 1991 (1) SA (A) and
Chartaprops 16 (Pty) Ltd v Silberman 2009 (1) SA 265 (SCA).
6 Supra at 12H-J.
7 Supra at 13 A-C.
13
the employer and the independent contractor respectively; and the means available to
the employer to avert the danger. This is in no way intended to be comprehensive.”
[33] It is the defendant’s submission that the plaintiff did not replicate to the
defendant’s plea, that it provided security at NS by employing a security company
to provide security there. The defendant further submitted that the plaintiff does
not allege tha t the security guards shot and robbed him or that the security
guards assisted or colluded in the shooting or robbery. The plaintiff continued at
trial to rely on the omission by the defendant to take measures to provide security
to ensure the safety of commuters, including his own safety, at NS.
[34] Thus, the defendant conten ded that the only questions arising are the Langley
Fox8 questions which test for holding employers liable for t he negligent conduct
of the independent contractors, which are as follows:
34.1 Would reasonable employers have foreseen the risk of the danger of
crime against commuters at NS?
34.2 If yes, would reasonable employers have taken steps to guard against
the danger of crime against commuters at NS?
34.3 If yes, did the defendan t take measures to guard against the danger of
crime against commuters at NS?
[35] I am in agreement with the submission made by the defendant that the answer
to the first two questions is: yes. That leaves for decision, only the third question.
However, it is apt at this point to be reminded of the fact that PRASA is an organ
of state, the standard is not that of a reasonable person (or reasonable employer)
but a reasonable organ of state .9 “Organs of state are in a position that is
markedly different from that of an individual. Therefore, it does not follow that
what is seen to be reasonable from an individual point of view must also be
reasonable in the context of organs of state.”10
8 Supra note 5.
9 See Mashongwa supra note 1 at para 40.
10 Supra.
14
[36] The defendant submitted that the answer to the third Langley Fox11question is
also: yes. The defendant averred that it took measures to guard against the risk
of crime against commuters at NS. It did so, by appointing an independent
contractor (a registered company) to provide security at NS. It is further submitted
by the defendant that those guards were under the supervision and control of the
security company’s that employed them. If that company or its guards negligently
omitted to take specific measures on the evening of 27 April 2016 at NS to
prevent the risk of crime against the plaintiff, the defendant is not liable for their
negligent omission.
[37] The defendant averred that as for the specific allegation of omission, the court
can ignore that the armed robbery and shooting on the plaintiff was due to the
omissions related to the following:
37.1 The condition of the station, its infrastructure or a train coach. The
evidence is that the armed robbery and shooting was not due to an
omission related to the station infrastructure. Nor was it due to an
omission related to a train coach. The plaintiff was not on a train when
the incident occurred. He was near the access gate to the platforms.
37.2 Adequate crowd control in and around NS. The evidence is not that the
armed robbery and shooting was perpetrated in or by a crowd.
37.3 Injury while in custody. The evidence is not that the plaintiff was injured
while in the custody of the security guards.
[38] I am in agreement with the defendant that the court need not make a finding
which pertains to the station infrastructure, train coach, crowd control and injury
while in custody as per the reasons provided by the defendant above.
[39] I am also in agreement with the defendant that what remains are the plaintiff’s
allegations of omission relating to the following:
11 Supra note 6.
15
39.1 The failure by the defendant to take measures to prevent armed
suspects entering the station and posing a danger to commuters and to
the plaintiff.
39.2 The failure to take measures to ensure the safety of commuters like the
plaintiff at NS.
39.3 The failure to search persons entering NS to detect firearms.
[40] The defendant submitted that should the court find that the guards employed by
the security company omitted to take those measures, then the negligent
omission of the guards (or the security company) does not make the defendant
liable for their negligent conduct because:
40.1 The general legal rule is that the defendant is not liable for the negligent
conduct of independent contractors employed by it.
40.2 The defendant took measure against the risk of the danger of crime on
commuters by contracting the security company to provide security at
NS.
40.3 The defendant foresaw the risk that security guards might for example,
not be on duty, or not be sober on duty, or not be equipped for night shift
on 27 April 2016. The defendant took the foll owing measures against
that risk:
40.3.1 It required Vusa I sizwe to hold a parade of its guards
before they went on d uty on night shift to ensure that
guards were on duty, sober and equipped.
40.3.2 After the parade the commander responsible for the
section u nder which NS fell, inspected the guards on
parade to confirm that the parade was successful.
[41] It is submitted by the plaintiff that the defendant failed to take adequate and
reasonable steps to prevent and/or protect the plaintiff from being robbed and
16
shot by unknown suspects who entered the premises of the defendant whilst
carrying dangerous weapons.
Causation
[42] In De Klerk v Minister of Police 12 the court set out a detailed approach on the
existence of causation between an act or omission and the harm suffered as
follows:
“Causation comprises a factual and legal component. Factual causation relates to the
question whether the act or omission caused or materially contributed to the harm. The
‘but-for’ test (condictio sine qua non) is ordinarily applied to determine factual causation.
If, but for a wrongdoer’s conduct, the harm would probably not have been suffered by a
claimant, then the conduct factually caused the harm.
Legal causation is concerned with the remoteness of damage. This entails an enquiry
into whether the wrongful act is sufficiently closely linked to the harm for legal liability to
ensue. Generally, a wrongdoer is not liable for harm that is too remote from the conduct
concerned or harm that was not foreseeable.
In this way, remoteness operates along with wrongfulness as a measure of judicial
control regarding the imposition of delictual liability and as a ‘longstop’ where most right-
minded people will regard the imposition of liability in a particular case as untenable,
despite the presence of all other elements of delictual liability.
Legal causation is resolved with reference to public policy. As held by the Supreme
Court of Appeal in Fourway Haulage SA, although this implies that the elements of legal
causation and wrongfulness will overlap to a certain degree both are determined with
reference to considerations of public policy, they remain conceptually distinct.
Accordingly, even where the conduct is found, on the basis of public -policy
considerations to be wro ngful, harm factually caused by that conduct may, fo r other
reasons of public policy, be found too remote for the imposition of delictual liability.
Legal causation invokes a flexible test that may consider a myriad of factors. This was
Legal causation invokes a flexible test that may consider a myriad of factors. This was
affirmed by this court in Mashongwa. Traditionally, courts oscillated between different
tests for ascertaining legal causation . The traditional criteria are, among others,
reasonable foreseeability, adequate causation, whether a novas actus interveniens
12 2021 (4) SA 585 (CC) paras 24, 25 and 27-31.
17
intrudes, and directness. But each of these tests as not without its problems and could
lead to results contrary to public policy, reasonableness, fairness and justice. Hence, in
Mokgethi, the Appellate Division adopted an ‘elastic’ approach to legal causation. This
approach is sensitive to public -policy considerations and aimed to keep liability within
the bounds of reasonableness, fairness and justice. In Smit the Appellate Division held
in the context of delict that the rigid application of legal causation to delineate the
imposition of legal liability across all set of facts is irreconcilable with the flexible
approach followed in our law. Any attempt to detract from the flexibility of the test for
legal causation should accordingly be resisted.
The trad itional tests for legal causation remain relevant as subsidiary determinants.
These traditional criteria should be applied in a ‘flexib le manner so as to avoid a result
which is so unfair or unjust that it is regarded as untenable.’ It follows that the traditional
criteria must be treated as being subsidiary to the considerations of public policy ,
reasonableness, fairness and justice. It is trite that these considerations of public policy
are grounded in the Constitution and its values. This court h as affirmed this position in
the context of contract law and wrongfulness in delict. But it has also made it clear in the
context of legal causation. In Mashongwa this court held:
‘No legal system permitted liability without bounds. It is universally accepted that a way
must be found to impose limitations on the wrongdoer’s liability. The imputation of liability
to the wrongdoer depends on whether the harmful conduct is too remotely connected to
the harm caused or closely connected to it. When proximity has been established, then
liability ought to be imputed to the wrongdoer, provided policy considerations based on
the norms and values of our Constitution and justice also point to the reasonableness of
the norms and values of our Constitution and justice also point to the reasonableness of
imputing liability to the defendant.’
Grounding public policy in constitutional values accordingly offers an opportunity to
infuse the common law with the values of the Constitution. The determination of
remoteness entails applying tradition al factors, ascertaining their implications, and
testing those implications against considerations of public policy as infused with
constitutional values.
Negligence
[43] In summary the plaintiff alleges negligent conduct to be the following:
18
43.1 PRASA allowed the condition of the station, its infrastructure and the
coach to pose a danger to commuters and to him.
43.2 PRASA failed to take steps to prevent armed suspects entering the
station and posing a danger to commuters and to him.
43.3 PRASA failed to take any precautions to ensure the safety of commuters
and him.
43.4 PRASA failed to maintain adequate crowd control in and around NS.
43.5 PRASA failed to ensure that commuters were searched to detect
firearms.
43.6 PRASA failed to ensure the safety of commuters inside the premises.
43.7 PRASA failed to ensure that commuters and the plaintiff did not get
injured while in custody.
[44] The defendant denied liability and also denied that the security guards who were
on duty at the time (employed by an independent contractor) were negligent.
[45] I now proceed to deal with whether the guards on duty were negligent . It is trite
in our law that the plaintiff has the onus to prove that the guards were negligent.
The onus required of the plaintiff is set out succinctly in the Shabalala13 case as
follows:
“It was also emphasised on behalf of the appellant that the nature and extent of the
precautionary measures adopted by the respondent were peculiarly within its
knowledge. This, of course, is so. But i t does not mean that the respondent bore the
onus of establishing that it could not reasonably have prevented the robbery from taking
place. The onus of proof remained on the appellant throughout. Had, however, the
appellant placed before the court at least some evidence giving rise to an inference of
negligence on the part of the respondent which was causally connected to the robbery,
the latter would have been obliged to adduce evidence to rebut that inference or face
the prospect of having judgment granted against it. But, as I have indicated, the evidence
of the appellant makes it clear that the attack could only have been averted by having
13 Shabalala v Metrorail [2007] ZASCA 157 at para 11.
19
an armed security guard in that particular coach. In the absence of further evidence to
justify the need for a security guard in each coach, the failure on the part of the
respondent to ensure that there was such security guard present in each coach does
not give rise to an inference of negligence. It is true, as counsel argued, that any such
further evidence that there may have been, would have been within the knowledge of
the respondent, but that did not preclude the Responden t from ascertaining the
existence of such evidence, whether by seeking discovery of documents in the
respondent's possession, or requesting particulars for trial or otherwise.”
[46] The defendant contended that in the Shabalala14 case the plaintiff was a victim
on a train on which there were no security guards , that is, no security was
provided by Metrorail on the train, yet, the Supreme Court of Appeal refused to
find that Metrorail was negligent for not providing security in every coach. In this
matter, security guards were present at NS.
[47] In order to determine whether the guards were negligent, the test for negligence
tests the conduct of the guards against that of reasonable security guards in the
same situation for the purposes of determining whether the security guards here,
are at fault.15 Counsel for the defendant directed the court to the Supreme Court
of Appeal case, Frederica ZA v Smith and Another16 where the court formulated
the test as follows:
“This is to be compared with the well -known formulation of the test for negligence by
Holmes JA in Kruger v Coetzee 1996 (2) SA 428 (A) 430E -G when he said that
negligence would be established if:
‘(a) a diligent paterfamilias in the position of the defendant-
(i) would foresee the reasonable possibility of his conduct injuring another
in his person or property and causing him patrimonial loss; and
(ii) would take reasonable steps to guard against such occurrence; and
(b) the defendant failed to take such steps.
14 Supra.
(b) the defendant failed to take such steps.
14 Supra.
15 See Loureiro v Imvula Quality Protection (Pty) Ltd 2014 (3) SA 394 (CC) at para 53.
16 [2015] ZASCA 75 at para 18.
20
This has been constantly stated by this Court for some 50 years. Requirement (a)(ii) is
sometimes overlooked. Whether a diligens paterfamilias in the position of the person
concerned would take any guarding steps at all and, if so, what steps would be
reasonable must always depend upon the particular circumstances of each case.”
[48] I have observed in this matter, as in the Shabalala case17 that the grounds of
negligence relied upon by the plaintiff as set out in his particulars of claim which
are set out in paragraph 8 above are all of a general nature and relate to a
systemic failure on the part of PRASA and /or the security guards to protect and
ensure the safety of commuters. The plaintiff does not directly plead the negligent
omission by the security guards, in that the security guards by being in the
guardhouse (whether at the main gate or access gate guardhouse ) should have
foreseen the risk of the robbery and shooting of the plaintiff at the time that the
unknown suspects approached the plaintiff and that they failed to take measures
reasonably available to them to prevent or minimise that risk because they were
in the guardhouse.
[49] The test for negligence, applied here, submitted by the defendant is that (which
I am in agreement with): the guards saw the plaintiff’s assailants enter NS; they
should have suspected that the assailants were armed; they failed to stop, search
and disarm the plaintiff’s assailants; and/or they should have suspected that
assailants were about to confront, shoot and rob the plaintiff ; they failed to
intervene to prevent the plaintiff from being confronted, shot or robbed. Here, the
plaintiff has to discharge his onus by adducing evidence from which negligence
by the guards can be inferred.
[50] It is submitted by the defendant that the liability report contains vital information.
Mr Lesele, wrote up his liability report shortly after the time of the incident . The
Mr Lesele, wrote up his liability report shortly after the time of the incident . The
time of the incident was around 21h00 on 27 April 2016. Mr Lesele submitted the
liability report at the end of his night shift on the morning of 28 April 2016. Having
heard the totality of evidence, I am persuaded to rely on the liability report
because the probabilities is more reliably deduced from the objective evidence
(contemporaneous or near contemporaneous documentary evidence) and
conduct at the time, rather than the time line testified to by the plaintiff, which is
17 Supra note 13 at para 6.
21
nine years after the incident and which must have undoubtedly been a traumatic
experience for the plaintiff.18 Even if I were to a ccept the timeline testified to by
the plaintiff that the incident took place at 19h00 as correct, at that time, the
security guards would have been inside the guardhouse writing up their situation
report, as they were required to do so every hour.
[51] The liability report confirms that the shooting and robbery occurred at NS at
21h05 on 27 April 2016. It occurred in the vicinity of the access gate area to the
platforms at NS. Mr Lesele arrived at the scene of the incident at 21h15. He left
the scent at 23h07. Mr Lesele in the report accurately recorded the plaintiff’s
details, the personal details of the friend of the plaintiff; the plaintiff's injuries that
were visible to him at the time and that the plaintiff was not in possession of a
ticket.
[52] The liability report also included the statement taken from Mr Moloi, who was one
of the security guards on duty that night. Mr Moloi’s recorded statement states
that they were writing up the OB (occurrence book) when he heard a gunshot
coming from the access gate and when he got to the access gate, he saw a
person lying in a pool of blood. According to Mr Lesele, at the time that the plaintiff
was shot and robbed, Mr Moloi was carrying out one of his duties, that was to
complete the OB every hour on the ho ur. Mr Moloi said that he completed the
OB at the guardhouse at the main gate. This version of events is consistent with
Mr Moloi’s recorded statement in the liability report where it states that he “heard
one gunshot from the access gates.” Then, “on my arrival, I found a man lying
in a pool of blood.” It is submitted by the defendant that if Mr Moloi arrived at the
the access gates, he must have arrived from somewhere . That could not be the
guardhouse at the access gate. If it were, he would not have said that he heard
guardhouse at the access gate. If it were, he would not have said that he heard
a gunshot from the access gate, after which he arrived at the access gates,
where he found the victim of a shooting.
[53] This would then also mean that Mr Moloi was completing the OB book at the
main access gate, where he was not stationed. Mr Moloi was deployed to provide
18 See Mashele v MEC for Health, Gauteng Province Department [2022] ZAGPHC 444 at paras
39-41 where the court a pplied the Gestmin test (a commercial m atter); see the English case,
Gestmin SGPS S.A v Credit Suisse (UK) Limited and Credit Suisse Securities (Europe) Limited
[2013] EWHC 3560 (Comm).
22
security inside the station in the vicinity of the access gate and was therefore
meant to have completed his OB at the guardhouse at the access gate, where
the plaintiff was robbed and shot at. During examination-in-chief, Mr Lesele,
testified he was not sure why Mr Moloi completed the OB at the main access
gate and not at his designated guardroom which was the main access gate. Mr
Lesele speculated that perhaps, Mr Moloi might have needed the company and
concluded by saying, “I don’t know why.”
[54] During cross -examination of Ms Mzizi , plaintiff’s counsel faulted the second
guard for not patrolling the access area while Mr Moloi was completing the OB.
Ms Mzizi said that there were two guards on duty at NS. That was considered
commensurate with the risk of security breaches, at the time. One security guard
carried a gun and the other carried a radio. They were not permitted to split. That
is because it was unsafe to split two security guards. The defendant submitted
that it is apparent from Ms Mzizi’s evidence that effective security was best
served, if one guard had a gun, the other a radio, and they acted in tandem.
[55] The defendant further submitted that sadly crimes committed with impunity, are
an inevitable feature of daily life in South Africa . But the duty of the security
guard, is not to combat crime. He is not a police officer. His duty is to conduct
security at NS. He cannot be faulted for a crime happening in one area of NS,
while carrying out his duty in another area of the station. He cannot be expected
to be omnipresent. That is an unreasonable expectation of a security guard.
[56] The plaintiff’s evidence about the incident was rather short, cursory and
inconsistent with the Mr Lesele’s liability report. The plaintiff testified that the
incident occurred between 19h00-20h00. He was about 2 to 3 meters away from
the guardhouse at the access gate. There were 2 to 3 guards inside the
the guardhouse at the access gate. There were 2 to 3 guards inside the
guardhouse, and the door was closed. While waiting there, 2 to 3 persons robbed
and shot at him, and they then ran away.
[57] In the premises, I am in agreement with the defendant that this means that it was
incumbent upon the plaintiff to have adduced evidence from which the following
could have been inferred:
23
57.1 While the guards were completing the OB at the guardhouse at the main
gate, they should have suspected that the plaintiff was about to be a
victim of a robbery and shooting at the access area.
57.2 Yet, they failed to stop, search and disarm the plaintiff’s assailants and
they failed to intervene to stop the robbery and shooting.
[58] Furthermore, I am in agreement with the defendant, that the evidence provided
by the plaintiff gives the impression that the whole incident happened quickly. He
did not say: where his assailants came from; or how long he had them in sight
before he was attacked; or whether the guards had an opportunity to see his
assailants, suspect that they were armed, or suspect that they were about to rob
or harm him ; or whether, having seen and suspected his assailants, the guard
had time to disarm them or intervene to stop or minimise the risks of robbery or
being shot; and having reason to suspect the assailants and see them about to
attack him, and having time an opportunity to disarm and intervene to stop the
robbery and shooting, the guards did nothing.
[59] It is for this reason that I return to the claims of negligence relied upon by the
plaintiff as set out in his particular of claims which I reiterate are all general in
nature and relate to a systemic failure on the part of PRASA to protect and ensure
the safety of commuters. I wish to deal with these general claims in the context
of the Langley Fox19 test, particularly addressing the answer to the third question:
“did the defendant take steps/measures to guard against the danger”, as we must
not lose sight that in this matter we are not dealing with security guards who are
in the employ of PRASA.
[60] It appears from the evidence of th e defendant, that the defendant had adopted
measures to avert crime by employing two security companies to provide security
at NS. In terms of their contractual duties as set out in the contract and as testified
at NS. In terms of their contractual duties as set out in the contract and as testified
by Ms Mzizi and Mr Moloi, the security guards perform their services to protect
passengers against crime, harm, damages and loss to any person. They have to
protect and patrol stations to prevent attacks on persons . Perform random risk
verification at the station to enforce the ban on dangerous weapons . They must
19 Supra note 5.
24
comply with all security measures and directives imposed by the defendant,
and/or management body or person tasked with managing the service area as a
whole. The security guards must report all problems/incidents or accidents,
including without limitation, all shooting incidents, encountered during their shifts,
immediately to the defendant.
[61] What is clear from the evidence in this matter is that at the time of the shooting
the security guard on duty , Mr Moloi was completing the OB together with his
partner. It was required of the security guards that every hour they write up their
situation reports in the OB, which means the security guards were acting in the
scope of their duties. Because they were completing the OB, what is also clear
is that there were no security guards on the station platform in the vicinity of the
access gate at the time the shooting and robbery too k place. Thus, would the
attack on the pla intiff have been averted if the security guards were visibly
present outside the guardhouse . The answer is speculative. All we know from
the evidence provided by the plaintiff, is that there were three assailants who
approached him, robbed him and shot him. We are not told how they approached
him or whether the assailants spoke to him; from the evidence it can be inferred
that the incident happened very quickly. It is unclear whether the presence of the
two security guards would have made a difference . The visibility of the secu rity
guards may have thwarted the attempts of the assailants, or the assailants may
have proceeded with the armed robbery. “Indeed, attacks by armed robbers on
security guards, even when armed, are sadly not uncommon.”20
[62] During cross-examination, the plaintiff’s counsel raised the issue with Ms Mzizi,
that if both security guards are required to be in the guardroom when the OB was
to be completed, it would mean that no-one was “manning” or providing security
to be completed, it would mean that no-one was “manning” or providing security
to the outside area. Ms Mzizi conceded that point . However, she did point out
that it was standing operating procedure that both security guards work in tandem
and are paired at all times -as one has a gun and the other a radio. It therefore
may be reasonable to expect that the defendant, regardless of cost should have
employed extra security guards. Ms Mzizi noted that at the time, the deployment
of security guards would only be increased if the need arose . It would have
20 Shabalala supra note 13 at para 8.
25
formed part of their discussions at their Thursday postmortem meetings, where
all incidences would be reviewed to assess the security risk. At the time NS was
not identified as a station with repeated criminal activity that necessitated the
extra deployment of security guards. However, the court was presented with a
provincial task team deployment plan of 11 October 2017, which cited NS as a
critical site where protection services would deploy four guards for the night shift.
It is important to note that this deployment plan was a plan drafted after the 27
April 2016 incident. However, in my view the inference that can be drawn from
the plan is that it accords with the testimony of Ms Mzizi and Mr Lesele that the
defendant does monitor and track crime inciden ces and when a need arises
action is taken with the deployment of extra guards to a station where for
example, a station is regarded as a critical site because of the high rate of crime
incidences targeting commuters.
[63] On the night of the incident , Mr Lesele was on -site at NS to ensure that the
security guards, in his words “were doing what they were meant to be doing ”.
The defendant did not simply leave the oversight of the contracted security
guards to the contract shift supervisor but also undertook to deploy PRASA
security commanders, like Mr Lesele to ensure that the security guards from the
contracted companies were in fact performing their duties.
[64] Regarding the random risk verification or checking of armed suspects as they
enter the station or board the train , Mr Lesele said it was impossible to check
every single commuter for firearms due to the voluminous number of commuters
entering the station a t different access points. During the plaintiff’s closing
argument, counsel for the plaintiff said that metal detectors or CCTV cameras
could be installed at theses entrance/access points. It must be noted that these
propositions of safety measures were not put to the defendant’s witnesses.
propositions of safety measures were not put to the defendant’s witnesses.
[65] In the premises, I am of the view that the defendant was obliged as a state organ
to take no more than reasonable steps to guard against the foreseeable harm to
commuters and the plaintiff. Here, City Council of Pretoria v De Jager 21 is
instructive; the court held:
21 [1997] 1 AII SA 635 (A) at para 26.
26
“Whether in any particular case the steps actually taken are to be regarded as
reasonable or not depends upon a consideration of all the facts and circumstances of
the case. It follows that merely because the harm which was foreseeable did eventuate
does not mean that the steps taken were necessarily unreasonable. Ultimately the
inquiry involves a value judgement.”
[66] Furthermore, Horn J, in the context of dealing with element of negligence in
Shabalala v Metrorail22 (High Court) stated (my own emphasis):
“In my view the employment of security officials is not a guarantee against criminality or
violent attack. The way I see it, the defendant employs security officials in order to curb
attacks of that nature. It does not employ security officials as a guarantee a gainst such
attacks. Even the police cannot warrant absolute safety. The fact that there were no
security officials present or visible on that day in question cannot for that reason alone
mean that the defendant is liable.”
[67] On the element of causation, if I were to assume that negligent omission is
present, I cannot conclude that the negligent omission materially contributed to
the plaintiff’s harm. Having regard to the De Klerk23 case, I am not satisfied that
the plaintiff discharged the onus that the harm suffered by the plaintiff was
causally linked to the negligent omission.
Conclusion
[68] In the circumstances, I am of the view tha t the plaintiff failed to discharge the
onus of proving that the guards were negligent . The plaintiff also failed to
discharge the onus that the defendant was negligent as alleged. On that note the
delictual claim brought by the plaintiff for compensation for damages against the
defendant as a resu lt of personal injuries sustained on 27 April 2016 when he
was shot and robbed at NS, falls.
Order
[69] Having regard to the totality of evidence and having heard the representations
made by both parties' counsel, I hereby make the following order:
22 2007 (3) SA 167 (W) at 170H.
22 2007 (3) SA 167 (W) at 170H.
23 Supra note 12.
28