Ryan v Hyatt Regency Cape Town and Another (25769/2024) [2025] ZAWCHC 475 (20 October 2025)

50 Reportability
Defamation Law

Brief Summary

Defamation — Default judgment — Plaintiff sought default judgment for defamation against second defendant based on hearsay evidence — Plaintiff's claim relied solely on statements made by the second defendant to a doorman, which were relayed through a cousin — Court found that hearsay evidence was inadmissible as it did not meet the criteria for admission under the Law of Evidence Amendment Act — Application for default judgment dismissed due to lack of admissible evidence supporting the defamation claim.

In the High Court of South Africa
(Western Cape Division, Cape Town)

Case number: 25769/2024
In the matter between:
ROSEMARY RYAN Plaintiff

and

HYATT REGENCY CAPE TOWN First defendant
YUSRIE CORNELIUS Second defendant


JUDGMENT DELIVERED ON 20 OCTOBER 2025


VAN ZYL AJ:

Introduction

1. The plaintiff instituted action against the defendants for defamation arising from
remarks allegedly made about the plaintiff by the second defendant, who was a
driver employed by the first defendant, to the doorman at the La Colombe restaurant
in Constantia.

2. The first defendant gave notice of inte ntion to defend, and the action is proceeding
against it. The second defendant gave no such notice. T he plaintiff accordingly
sought default judgment against him, seeking R500 000,00 in damages.

The plaintiff’s evidence

3. The plaintiff delivered an affid avit in support of her application for default judgment
but, as the claim was illiquid,1 I requested that oral evidence be led under Rule
31(2)(a).2 Although the defendant did not present any defence to the plaintiff's claim,
it remained incumbent on me to consider whether the plaintiff was entitled to the
relief sought.

4. The plaintiff described the incident which gave rise to the action. It is not necessary
to go into the details of the event because, from the outset of her evidence, it became
clear that the plaintiff was fundamentally reliant on hearsay in support of her claim.
In brief, the plaintiff testified that she and her elderly mother had been dropped off at
the restaurant by the second defendant (the driver). After their lunch, the plaintiff and
her mother left in a taxi. The plaintiff subsequently received a phone call from one of
her cousins, who had also attended the lunch. The cousin told the plaintiff that th e
doorman at the restaurant had informed her (the cousin) that the driver had told him
(the doorman) that the plaintiff had been abusive to her mother in his vehicle on their
way to the restaurant. The doorman indicated to the cousin that members of the
public in the vicinity heard the remarks which were, of course, untrue. Members of
the plaintiff’s family also heard what the doorman said to the plaintiff’s cousin.

5. The plaintiff is a well -known businesswoman, and the statements allegedly made
about her conduct towards her elderly mother were damaging to her dignity and
reputation.

6. The plaintiff was the only witness to testify. I queried the position with her counsel,
and the matter was postponed to enable the plaintiff to arrange for the first
defendant’s doorman, at least, to give evidence. At the resumed hearing counsel

1 See the discussion in Economic Freedom Fighters and others v Manuel 2021 (3) SA 425 (SCA) paras
91-104.

91-104.
2 Rule 31(2)(a): “Whenever in an action the claim or, if there is more than one claim, any of the claims
is not for a debt or liquidated demand and a defendant is in default of delivery of notice of intention to
defend or of a plea, the plaintiff may set the action down as provided in s ubrule (4) for default
judgment and the court may, after hearing evidence, grant judgment against the defendant or make
such order as it deems fit.”

informed me that the doorman was not available to give evidence, and that the
plaintiff would offer no further evidence in support of her claim.

7. I am not amenable to granting default judgment in these circumstances.

8. Hearsay evidence is evidence of what someone other than the witness has stated.
Section 3(4) of the Law of Evidence Amendment Act 45 of 1988 (“the Act”) defines
hearsay evidence as evidence “whether oral or in writing , the probative value of
which depends upon the credibility of any person other than the person giving such
evidence”. The present case entails double hearsay: the doorman told the plaintiff’s
cousin what the driver had allegedly said.

9. To an extent, the probative value of the plaintiff's evidence depends upon her own
credibility. The accuracy of her evidence, for instance, as to what her cousin had told
her and her evidence regarding the circumstances in which the information was
conveyed depended upon her own credibility. 3 I have no reason to regard the
plaintiff as uncreditworthy witness. The probative value of the evidence depends,
however, to a much g reater extent upon whether the doorman was accurately
conveying to the cousin what the driver had told him, and whether the cousin, in turn,
accurately conveyed the message to the plaintiff . Whether that is the case ultimately
(going to the root of this b roken telephone) depends entirely upon the doorman’ s
credibility. I have no basis upon which to assess the reliability of the doorman’s say-
so, or, for that matter, the cousin’s.

10. There is thus no admissible evidence , whether oral or on affidavit,4 before me
regarding the occurrence, nature and extent of the alleged act of defamation.


3 Mdani v Allianz Insurance Ltd 1991 (1) SA 184 (A) at 189I-J.
4 See Firstrand Bank Ltd v Kruger and others 2017 (1) SA 533 (GJ) para 13 (a case dealing with
rectification): “ The aspect of rectification just dealt with also brings into focus the basic difference

between allegations pleaded in a summons and those which must be deposed to under oath in motion
proceedings. Default judgment will be granted in the former case where the cause of action is properly
set out in the pleadings (subject to such rules or practices which require an affidavit when applying for
judgment) whereas in the latter affidavits replace both the pleadings and the essential evidence that
would be produced at trial through leading vive voce evidence.It follows that in motion proceedings an
allegation of fact can only be made through admissible ev idence contained in the affidavits filed.” (My
emphasis.)

11. No reason was advanced why the hearsay evidence should nevertheless be
accepted on the basis of one of the exceptions provided for in section 3 (1) of the Act,
which provides as follows:

“(1) Subject to the provisions of any other law, hearsay evidence shall not be admitted as
evidence at criminal or civil proceedings, unless-
(a) each party against whom the evidence is to be adduced agrees to the admis sion
thereof as evidence at such proceedings;
(b) the person upon whose credibility the probative value of such evidence depends,
himself testifies at such proceedings; or
(c) the court, having regard to-
(i) the nature of the proceedings;
(ii) the nature of the evidence;
(iii) the purpose for which the evidence is tendered;
(iv) the probative value of the evidence;
(iv) the reason why the evidence is not given by the person upon whose
credibility the probative value of such evidence depends;
(v) any prejudice to a party which the admission of such evidence might
entail; and
(vi) any other factor which should in the opinion of the court be taken into
account,
is of the opinion that such evidence should be admitted in the interests of justice.”

12. I do not regard the admission of the evide nce to be in the interests of justice in the
present matter. The hearsay evidence goes to the heart of the case – whether the
plaintiff had in fact been defamed. It is an established principle that, in such a case,
courts will be less amenable to allowin g such evidence than in cases where the
evidence sought to be admitted relates to a collateral aspect. 5 At a basic level, the
court could not assess the demeanour of the doorman. The court does not know
what the relationship between the doorman and the driver was, and whether the
former might have had a motive for making false allegations as regards the latter.
The alleged conversation was not corroborated by any other evidence led during the
proceedings. There is no measure by which to assess whether t he evidence bears

proceedings. There is no measure by which to assess whether t he evidence bears

5 Hewan v Kourie NO 1993 (3) SA 233 (T) at 239F; S v Ramavhale 1996 (1) SACR 639 (A) at 649d.

“the hallmark of truthfulness and reliability”.6 Relying on nothing more than the series
of conversations from driver to doorman to cousin to plaintiff to hold the driver liable
in damages is, for obvious reasons, severely prejudicial.

13. The fact that the hearsay evidence is the only and thus the best evidence available to
the plaintiff does not assist. Evidence is not rejected because better evidence is
available, and inadmissible evidence does not become admissible simply because it
is the best evidence available.7

Order

14. In the premises, the application for default judgment against the second
defendant is dismissed.

__________________
P. S. VAN ZYL
Acting judge of the High Court

Appearances:

For the plaintiff: Ms N. Meyer

Instructed by: ML Schoeman Attorneys

No appearance for the defendants

6 S v Mpofu 1993 (2) SACR 109 (N) at 116i.
7 Vulcan Rubber Works (Pty) Ltd v SAR&H 1958 (3) SA 285 (A) at 296D-F.