Harold v Matloga N.O and Others (JR 95/21) [2025] ZALCJHB 217 (9 June 2025)

48 Reportability

Brief Summary

Labour Law — Unfair Dismissal — Review of Arbitration Award — Applicant, a Machine Operator, dismissed for absenteeism without authorization — Arbitration found dismissal substantively fair — Applicant contended dismissal unfair due to alleged failure to consider Covid-19 regulations and inconsistencies in treatment of other employees — Court held that the arbitrator's decision was reasonable and within the band of decisions a reasonable decision-maker could reach, dismissing the review application.



IN THE LABOUR COURT OF SOUTH AFRICA, JOHANNESBURG

Not Reportable
Case no: JR 95/21

In the matter between:
ZOZI NTSOKOLO MOJALEFA HAROLD Applicant

and
COMMISSIONER LEBOGANG RUDOLPH MATLOGA N.O First Respondent
COMMISSION FOR CONCILIATION MEDIATION AND ARBITRATION (CCMA ) Second Respondent
LEONARD DINGLER (PTY) LTD Third Respondent
Heard: 4 February 2025
Delivered: 09 June 2025


JUDGMENT


TSHISEVHE, AJ

2

Introduction

[1] This is an application for review in terms of Section 145(1) (a) of the Labour
Relations Act1 (LRA) to review and set aside the arbitration award made under case
number PSHS559 -13/14 dated 5 May 2016 in terms of which the First Respondent
found that dismissal of the applicant was substantively fair .
Material background facts
[2] The Applicant (Zozi Ntsokolo Mojalefa Harold) was employed by the Third
Respondent since 27 October 2008 and was occupying a position of a Machine
Operator at the time of his dismissal .
[3] The Third Respondent is in the business of tobacco production, supply of
tobacco and related products , with its plant in the East Rand (Ekurhuleni) where the
Applicant was based.
[4] The Applicant was dismissed on 27 August 2020 on account of allegations of
absenteeism.
[5] It was alleged that he absented himself from work without authorisation and
failed to communicate such absence to his line Manager within two hours of
commencing work on the days in question.
[6] It was alleged that the Applicant absented himself on the following days:
6.1 24, 25, 26 June 2020,
6.2 01, 02, 03, 20, 21, 22, 23 and 24 July 2020,
6.3 04 and 05 August 2020.
[7] The Applicant disputed all t he allegations, however, he was summoned to a
hearing where he was found guilty of all the charges and a sanction of dismissal was
meted out.

1 Act 66 of 1995, as amended.
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[8] Aggrieved by the dismissal, the Applicant referred a dispute of unfair
dismissal to the Second Respondent with the First Respondent as an arbitrator.

The arbitration award
[9] The First Respondent in his arbitration award set out the evidence adduced
by the witnesses which is well documented therein and therefore, there is no need to
burden this judgment with an iteration.
[10] In his analysis of the evidence and arguments, the arbitrator identified the
issue to be decided which was whether the dismissal of the Applicant was
substantively unfair.
[11] The First Respondent found that the existence of the rule was not in dispute
that the Applicant was required to contact his line Manager and inform him of his absenteeism if he was unable to report for duty for any reason.

[12] The First Respondent further found that it was common cause that the
Applicant was well aware of the existing rule as in the past he reported his absence
to his supervisor.

[13] The First Respondent further found that the Applicant herein was not a
credible witness compared to the Third Respondent’s counterpart. The First
Respondent found that the Applicant’s contention that he reported that he would not
report for duty on 24 June 2020 was perfidious .
[14] The First Respondent found that the Third Respondent bore the onus of
proving that the dismissal was fair but the Applicant failed to discharge the
evidentiary burden as he gave several unsubstantiated and flimsy excuses for his
failure to report for duty on the days he was scheduled to report for work

4

[15] That the Applicant at one instance claimed that he lost his phone, went to the
Department of Home Affairs to obtain an ID book as well as a birth certificate of his
newborn baby.

[16] The First Respondent found that of all the above excuses, the Applicant could
only produce a birth certificate for h is newborn baby.
[17] Further, the Applicant himself conceded that he was not authorised to be
absent on 5 August 2020 and as a result the First Respondent found that he cannot
attach any weight to the fact that the Applicant was authorised by Mr Rabalao not to
report for duty on 6 August 2020.
[18] As a result, the First Respondent found that that the Applicant was guilty of
the misconduct on a balance of probabilities , and that despite him being the first
offender dismissal was an appropriate sanction [19] Further that the case of the Applicant is different to that of Dlamini who the
Applicant claimed was treated differently. The First Respondent found that Dlamini
had reported his absence from work whereas the Applicant simply just stayed away
from work.
The issue to be decided
[20] I am required to determine whether the finding of the First Respondent that
the dismissal of the Applicant was substantively unfair was unreasonable. If I find
that it was unreasonable within the totality of evidence before him, I am required to interfere with such decision and substitute it with an appropriate one.
Grounds for review
[21] The Applicant raised several grounds of review, amongst others that, the First
Respondent committed irregularities and/or serious errors of law as he failed to take
judicial notice of alert level 3 regulations which:
5

21.1 completely prohibited the Third Respondent and its employees from
carrying out the said tobacco business from 1 June 2020 until 11 July 2020;
21.2 partially prohibited Third Respondent and its employees from carrying
out the said tobacco business from 12 July 2020 to August 2020.
21.3 That had Commissioner Matloga taken judicial notice of the above-
mentioned Alert level 3 Regulations, he could have found that:
21.3.1 The Applicant’s dismissal for absenteeism on 24, 25, 26 June 2020
and 01, 02, and 03 July was unfair as the Third Respondent’s instruction to
require him to work during the aforesaid days, was unlawful because it was in
contravention of alert level 3 regulations which completely imposed a tobacco
ban,
21.3.2 That the Applicant’s dismissal for absenteeism on 20, 21, 22, 23 and
24 July 2020 and 4 and 5 August 2020 was unfair as the Third Respondent’s
instruction to require him to work on the aforesaid days, was unlawful as it
was in contravention of alert level 3 regulations which partially imposed a
tobacco ban.

[22] The Applicant submitted t hat the First Respondent ignored relevant evidence
showing that he did not breach the rule. The award is unreasonable based on the
material evidence before him especially that during Alert level 3 regulations ,
interprovincial travel was prohibited.
[23] The Applicant further submitted t hat the Third Respondent’s witness,
Rabalao, the Applicant’s supervisor, admitted that he received a call from the
Applicant notifying him of his absence from work and that this was further fortified
when his witness Celumusa, corroborated his version that the message was
conveyed to Rabalao that he was unable to report for duty.
[24] The Applicant averred that t hat First Respondent disregarded the principle of
consistency and the parity principle, in that, one Dlamini also absented himself but
was never disciplined as he was only given an annual leave.

6

[25] On the other hand, the Third Respondent submitted that the award is
reasonable and the First Respondent did not commit any reviewable irregularity, as a
result the application be dismissed with costs.
Test for Review
[26] The test that the Labour Court is required to apply in a review of an
arbitrator’s award is, “is the decision reached by the commissioner one that a reasonable decision- maker could not reach within the totality of evidence at his
disposal ?”
[27] The Constitutional Court settled the test for the review of an arbitration award
in the case of Sidumo and Another v Rustenburg Platinum Mines Ltd and Others .
2
The C ourt held that the test for review is whether the decision reached by the
Commissioner is one that a reasonable decision maker could not reach in relation to the totality of evidence before him or her.
3
[28] The test to be applied is one that recognises and reinforces the distinction
between a review and an appeal. This C ourt is entitled to intervene if , and only if , the
arbitrator’s decision is one that falls outside of a band of decisions to which a reasonable decision- maker could come to on the available material evidence before
him.
[29] As the Labour Appeal Court (LAC) rightly pointed out in t he National
Commissioner of the South African Police Service v Myers and Others ,
4
‘whatever one’s personal view may be, the test as set out in Sidumo... is
whether or not the arbitrator’s decision that dismissal is an appropriate sanction is a decision that a reasonabl e decision- maker could reach. ’

2 (2007) 28 ILJ 2405 (CC) at para 110.
3 In CUSA v Tao Ying Metal Industries and others [2009] 1 BLLR 1 (CC) at paras 76 and 134 the
Constitutional Court held that it is now axiomatic that a commissioner of the CCMA (or an arbitrator of
a bargaining council) is required to apply his or her mind to the issues before him or her and that failure to do so may result in the ensuing award being reviewed and set aside. The irregularity must
however result in an unreasonable outcome or misconception of the true enquiry resulting in no fai r
trial of the issues. See also : Sidumo (Ibid).
4 (2012) 33 ILJ 1417 (LAC) at paras 103 to 104.
7


[30] Pursuant to the above case law, in order for me to interfere with the decision
of the arbitrator, this Court should be convinced that such a decision is ostens ibly
unreasonable based on the totality of material evidence before the Commissioner . If
such decision falls outside the band of reasonableness, the Court would be left with
no choice but to correct it.

[31] In the case of Telcordia Technologies Inc v Telkom SA Ltd,5 the Supreme
Court of Appeal held that:
‘an irregularity or error material to the determination of the dispute may
constitute a misconception of the nature of the enquiry so as to lead to no fair
trial of the issues, with the result that the award may be set aside on that
ground alone. The arbitrator however must be shown to have diverted from
the correct path in the conduct of the arbitration and as a result failed to
address the question raised for determination.’
[32] In Gold Fields Mining SA (Pty) Ltd (Kloof Gold Mine) v CCMA and others
6, the
LAC rejected a piecemeal or fragmented approach to reviews, where each factor
that the commissioner failed to consider is analysed individually and independently,
for principally two reasons. The first is that it “ assumes the form of an appeal ” and
not a review, and the second is that it is mandatory for the reviewing court to consider the totality of the evidence and then decide whether the decision made by the arbitrator is one that a reasonable decision- maker could make. To evaluate every
factor individually and independently, it observed, is to defeat the requirements in
section 138 of the LRA in terms of which the arbitrator is required to deal with the
substantial merits of the dispute between the parties with the minimum of legal
formalities, albeit expeditiously and fairly. In the matter in casu, that is not the case.
The decision of the First Respondent falls within the ambit of reasonableness and
therefore, there is no need to interfere with it.

[33] On this approach, therefore, the failure of a commissioner “ to mention a
material fact in his or her award”, or “ to deal in his/her award in some way with an

5 2007 (3) SA 266 (SCA) at paras 52 to 78 and 85 to 88.
6 (2014) 35 ILJ 943 (LAC) .
8

issue which has some material bearing on the issue in dispute”, or “commits an error
in respect of the evaluation or consideration of facts presented at the arbitration ”7
would not, in itself, render the award reviewable. Having considered the evidence at
arbitration, the LAC in Myers held:
“….I cannot accept that the arbitrator’ s decision fell outside of the band of
decisions to which reasonable people could come”.8
[34] It is my considered view that arbitrators are human, they may also commit
error s or irregularity, however, in order for the said error or irregularity to constitute
reviewable conduct, such error has to be material.

[35] The critical approach to reviews that turn on 'unreasonableness' was
articulated by Murphy AJA in Head of the Department of Education v Mofokeng and
Others
9. The significant passages are emphasized:
‘[30] The failure by an arbitrator to apply his or her mind to issues which are
material to the determination of a case will usually be an irregularity. However,
the Supreme Court of Appeal ( “the SCA” ) in Herholdt v Nedbank Ltd and this
court in Gold Fields Mining S outh Africa (Pty) Ltd (Kloof Gold Mine) v C CMA
and others have held that before such an irregularity will result in the setting
aside of the award, it must , in addition, reveal a misconception of the true
enquiry or result in an unreasonable outcome.
[31] The determination of whether a decision is unreasonable in its result is
an exercise inherently dependent on variable considerations and circumstantial factors. A finding of unreasonableness usually implies that some other ground is present, either latently or comprising manifest unlawfulness. Accordingly, the process of judicial review on grounds of unreasonableness often entails examination of inter -related questions of
rationality, lawfulness and proportionality, pertaining to the purpose, basis, reasoning or effect of the decision, corresponding to the scrutiny envisioned in
the distinctive review grounds developed casuistically at common law, now codified and mostly specified in s ection 6 of the Promotion of Administrative

7 See: Sidumo (Id fn 2) at para 110.
8 Myers (Id fn 4) at paras 103- 104.
9 [2015] 1 BLLR 50 (LAC) at paras 30 to 33.
9

Justice Act ( “PAJA” ); such as failing to apply the mind, taking into account
irrelevant considerations, ignoring relevant considerations, acting for an
ulterior purpose, in bad faith, arbitrarily or capriciously, etc. The court must
nonetheless still consider whether , apart from the flawed reasons of or any
irregularity by the arbitrator, the result could be reasonably reached in the light
of the issues and the evidence. Moreover, judges of the Labour Court should
keep in mind that it is not only the reasonableness of the outcome which is
subject to scrutiny. As the SCA held in Herholdt , the arbitrator must not
misconceive the i nquiry or undertake the i nquiry in a misconceived manner.
There must be a fair trial of the issues.
[32] However, sight may not be lost of the intention of the legislature to
restrict the scope of review when it enacted s ection 145 of the LRA, confining
review to “ defects ” as defined in section 145(2) being misconduct, gross
irregularity, exceeding powers and improperly obtaining the award. Review is
not permissible on the same grounds that apply under PAJA. Mere errors of
fact or law may not be enough to vitiate the award. Something more is required. To repeat : flaws in the reasoning of the arbitrator , evidenced in the
failure to apply the mind, reliance on irrelevant considerations or the ignoring
of material factors etc must be assessed with the purpose of establishing
whether the arbitrator has undertaken the wrong enquiry, undertaken the enquiry in the wrong manner or arrived at an unreasonable result. Lapses in lawfulness, latent or patent irregularities and instances of dialectical unreasonableness should be of such an order (singularly or cumulatively) as to result in a misconceived enquiry or a decision which no reasonable
decision maker could reach on all the material that was before him or her.
[33] Irregularities or errors in relation to the facts or issues, therefore, may
or may not produce an unreasonable outcome or provide a compelling
indication that t he arbitrator misconceived the i nquiry. In the final analysis, it
will depend on the materiality of the error or irregularity and its relation to the
result. Whether the irregularity or error is material must be assessed and
determined with reference to the distorting effect it may or may not have had
upon the arbitrator's conception of the i nquiry, the delimitation of the issues to
be determined and the ultimate outcome. If but for an error or irregularity a
different outcome would have resulted, it will ex hypothesi be material to the
10

determination of the general nature of the decision in issue; the range of
relevant factors informing the decision; the nature of the competing interests
impacted upon by the decision; and then ask whether a reasonable
equilibrium has been struck in accordan ce with the objects of the LRA.
Provided the right question was asked and answered by the arbitrator, a
wrong answer will not necessarily be unreasonable. By the same token, an
irregularity or error material to the determination of the dispute may consti tute
a misconception of the nature of the enquiry so as to lead to no fair trial of the
issues, with the result that the award may be set aside on that ground alone. The arbitrator however must be shown to have diverted from the correct path
in the conduct of the arbitration and as a result failed to address the question
raised for determination.’

Analysis of submissions
[36] The Sidumo test, however, justify setting aside an award on review if the
decision is “ entirely disconnected with the evidence ” or is “unsupported by any
evidence” and involves speculation by the commissioner.
[37] The Applicant’s ground of review that the arbitrator failed to take judicial
notice of Covid -19 regulations Alert Level 3 is meritless in that, the regulations did
not prohibit the production of tobacco but its sale thereof .
[38] Further ground that the interprovincial travel was prohibited was equally dealt
with by the arbitrator wherein evidence adduced proved that the Applicant was given a permit to travel and/or where he did not have such permit, the employer was willing to assist him.
[39] In terms of the Sidumo test, the Applicant is not only required to prove a
defect in arbitration proceedings as set out in section 145 of the LRA , but also to
prove that the decision in itself was unreasonable, which I am not convinced that she
has done so.

11

[40] In determining whether the result of an arbitrator’s award is unreasonable, the
Labour Court must broadly evaluate the merits of the dispute and consider whether ,
despite finding the Arbitrator’s reasoning lacking , the result is nevertheless capable
of justification for reasons other than those given by the arbitrator.10 The result will,
however, be unreasonable if it is entirely disconnected with the evidence,
unsupported by any evidence and involves speculation by the arbitrator.

[41] A consideration of the evidence presented by the witnesses as contained in
the transcript convinces me that the same reasoning as posited in the National Union of Mineworkers and another v Commission for Conciliation, Mediation and Arbitration
and others
11 case applies equally. There is s imply nothing on the transcript to show
that the credibility finding of the Commissioner is completely out of kilter with the evidence or the probabilities.
[42] The First Respondent, through its witnesses and documentary evidence
established a prima facie case of misconduct as outlined in the charge sheet , which
then shifted the evidentiary burden to the employee to present evidence that would exonerate him from blame in this regard.
[43] I could not find any irregularity or misconduct to have been committed by the
First Respondent that warrant interference with her award.
[44] In my view, when an employee decides not to report for work for no valid
reason, such employee by implication, is no longer interested in the employment
relationship. Why would a person be flogged to the workplace each day as if he does not benefit from same? Unfortunately, due process needs to be followed in order to
hear the side of the employee. In casu , the Applicant failed to discharge his
evidentiary burden.
Conclusion


10 See: National Union of Mineworkers and Another v Samancor Ltd (Tubatse Ferrochrome) and
Others (2011) 32 ILJ 1618 (SCA) .
11 [2018] 3 BLLR 267 (LAC) .
12

[45] Having considered the evidence adduced at the arbitration proceedings, the
findings made by the arbitrator and the grounds for review as raised by the
Applicant, I therefore, without any trepidation find that the arbitrator ’s award is
reasonable under the circumstances and as a result, I have no reason to excoriate
the award.

[46] The reasons provided by the arbitrator are in my view correct and are
certainly substantiated by the transcript.

[47] Having due regard to the reasoning of the arbitrator on the evidence before
her at the arbitration, it is perspicuous from an analysis of the award that the
arbitrator properly weighed up all of the evidence before her, the totality of the
circumstances, in the parlance of Sidumo , and it is in light of all those circumstances
that she found that dismissal was a fair sanction.
[48] There are no grounds or reasons for me to interfere with the decision of the
arbitrator , as it falls within the band of reasonableness.

[49] In the premises, the following order is made:
Order
1. The application for review is dismissed .
2. There is no order as to costs.

N. Tshisevhe
Acting Judge of the Labour Court of South Africa
Appearances :
For the Applicant: Adv M.S Sebola
Instructed by: Sebola Nchupetsang Sebola INC.
For the Respondent: Mr. Alex du Plessis from Pinsent Masons South Africa Inc