National Regulator for Compulsory Specifications v Cornelius and Others (JR2789/18) [2025] ZALCJHB 191 (10 April 2025)

58 Reportability

Brief Summary

Labour Law — Review of arbitration award — Applicant sought to review an arbitration award that found the dismissal of the first respondent, a Financial Manager, to be substantively unfair due to the improper admission of a privileged note as evidence — The third respondent arbitrator determined that the note retained its privileged status and that the dismissal was based on insufficient evidence — The Labour Court held that the arbitrator's failure to require evidence on critical issues constituted a material irregularity, warranting the review and setting aside of the arbitration award, and remitted the matter for a new arbitration before a different commissioner.

Comprehensive Summary

Case Note


National Regulator for Compulsory Specifications v Elmarie Cornelius and Others

Case No: JR2789/18

Delivered: 10 April 2025


Reportability


This case is reportable due to its implications for the procedural fairness in arbitration processes, particularly regarding the admissibility of evidence and the handling of privileged communications. The judgment underscores the necessity for arbitrators to ensure that parties have the opportunity to present oral evidence, especially in disputes concerning the fairness of dismissals. The ruling also highlights the importance of adhering to established legal principles regarding legal professional privilege.


Cases Cited



  • SA Social Security Agency v National Education Health & Allied Workers Union on behalf of Punzi & Others [2015] 36 ILJ 2345 (LC); [2023] ZALCJHB 286

  • Hillside Aluminium (Pty) Ltd v Mathuse & Others (2016) 37 ILJ 2082 (LC); [2016] 10 BLLR 1041 (LC)

  • Head of the Department of Education v Mofokeng & Others [2015] 36 ILJ 2802 (LAC); [2015] 1 BLLR 50 (LAC)

  • Ex Parte Minister of Justice: In re S v Wagner 1965 4 SA 507 (A)


Legislation Cited


[No specific legislation cited in the judgment]


Rules of Court Cited


[No specific rules of court cited in the judgment]


HEADNOTE


Summary


The Labour Court reviewed an arbitration award that found the dismissal of Elmarie Cornelius, a Financial Manager, to be substantively unfair. The dismissal was based on a note she wrote during disciplinary proceedings, which was deemed to have privileged status. The court found that the arbitrator failed to properly consider the evidence and the implications of legal privilege, leading to a decision that could not be reasonably supported.


Key Issues


The key legal issues addressed in this case include the procedural fairness of the arbitration process, the admissibility of evidence, and the status of legal professional privilege in disciplinary proceedings. The court also examined whether the arbitrator's decision was reasonable based on the evidence presented.


Held


The court held that the arbitration award was to be reviewed and set aside due to the arbitrator's failure to request evidence on critical issues and the improper handling of privileged communications. The dispute was remitted for a new arbitration before a different commissioner.


THE FACTS


Elmarie Cornelius was employed as a Financial Manager by the National Regulator for Compulsory Specifications. During a disciplinary hearing regarding adverse audit findings, she wrote a note to her legal representative that included derogatory language about her Line Manager. This note was accessed by the Line Manager, leading to Cornelius's dismissal for insolence. The arbitration that followed concluded that her dismissal was substantively unfair, primarily due to the improper admission of the note as evidence.


THE ISSUES


The court had to decide whether the arbitration award was reasonable and whether the arbitrator had properly considered the evidence and the implications of legal professional privilege. Additionally, the court examined whether the procedural approach taken by the parties during arbitration was appropriate.


ANALYSIS


The court analyzed the procedural shortcomings in the arbitration process, particularly the decision to proceed without oral evidence. It emphasized that the arbitrator should have insisted on a stated case or required the parties to lead evidence on disputed issues. The court noted that the lack of evidence compromised the arbitrator's ability to make a fair and informed decision regarding the dismissal's fairness.


REMEDY


The court ordered that the arbitration award under Case No GATW9323/18 be reviewed and set aside. The dispute was remitted to the Commission for Conciliation, Mediation and Arbitration for a new arbitration before a different commissioner. The court also decided that no costs order would be made.


LEGAL PRINCIPLES


The judgment established key legal principles regarding the necessity of oral evidence in arbitration, particularly in cases involving the fairness of dismissals. It reaffirmed the importance of legal professional privilege and clarified that an arbitrator must ensure that all relevant evidence is properly considered to avoid rendering an award susceptible to review. The court highlighted that procedural fairness is paramount in arbitration processes, and any failure to adhere to this principle can lead to the setting aside of an award.






IN THE LABOUR COURT OF SOUTH AFRICA , JOHANNESBURG

Not Reportable
Case No : JR2789/18

In the matter between:
NATIONAL REGULATOR FOR COMPULSORY SPECIFICATIONS Applicant
and

ELMARIE CORNELIUS First Respondent
COMMISSION FOR CONCILIATION, MEDIATION
AND ARBITRATION Second Respondent
PAUL BOTHA N.O. Third Respondent
Heard: 19 March 2025
Delivered: 10 April 2025


JUDGMENT

KIRSTEIN, AJ

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Introduction

[1] The applicant seeks to review and set aside an arbitration award dated 17
November 2018 under Case No GATW9323/18 issued by the third respondent under
the auspices of the second respondent. The third respondent determined that the dismissal of the first respondent was substantively unfair and ordered the applicant to pay compensation in the amount of R572,064.00. The first respondent opposed the application.
Background
[2] The first respondent was employed by the applicant as a Financial Manager.
During a disciplinary hearing held on 6 April 2018 relating to adverse audit findings by the Auditor -General, South Africa, the first respondent wrote a note to her legal
representative during the disciplinary proceedings that reads as follows:
‘Ask how many times the bitch has addressed or does she send me an email? ’
(the note)

[3] The first respondent referred to her Line Manager, Ms Abdool, the Chief
Financial Officer of the applicant in the note. Ms Abdool, during the disciplinary
process and in the absence of the first respondent and her representative, gained access to the note. The third respondent was thereafter found guilty of insolence and dismissed on 31 July 2018.
Arbitration
[4] At the commencement of the arbitration, the third respondent was informed by
the parties’ representative that the parties do not intend to lead evidence at the arbitration and that the third respondent should consider a common bundle of documents and closing arguments, whether the dismissal was substantively and procedurally unfair.

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[5] The third respondent correctly raised his concerns regarding the procedural
approach of the parties and referred to the requirement of a stated case to be
submitted in such circumstances. The parties , on request of the third respondent ,
conducted a pre- arbitration meeting and placed on record that the common bundle
serves as the record of proceedings before the arbitration.
[6] With regard to the facts in dispute, the parties placed on record whether the
first respondent’s dismissal was procedurally and substantively fair and what the
appropriate sanction and relief the first respondent will be entitled to. The procedural
challenge to the dismissal of the first respondent was abandoned.

[7] With regard to the status of the bundle of documents, the parties agreed that
the combined bundle of documents are to serve as the record of proceedings and the content of the bundle be admitted as correct. The parties further stated that there need not be any evidence led to bar what is set out in the combined bundle. Both
parties submitted written heads of arguments, whereafter the third respondent issued the award under review.
Arbitration award:
[8] In the award issued by the third respondent, the arbitrator stated inter alia the
following in paragraph 7:
‘7. I cautioned the parties on record in respect of the limiting aspect of
deciding a case on the basis of a stated case with no evidence being available to be led. Parties were however insistent that the matter be handled thus. I therefore placed it on record that no specific or particular guid ance or clarity
was given in respect of certain issues that required my consideration, save for what was argued in closing by both parties, and conclusions that I have drawn are a matter of, or a lack of, r ecord in the bundle. It is of course impossible for
a commissioner to be able to rule that evidence would need to be led on specific aspects, when he or she has no knowledge of precisely what the contents of the bundle might or might not r eveal upon subsequent scrutiny. ’

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[9] It is clear from the arbitration award that the third respondent did not have
sufficient evidence to come to material findings in order to render a reasonable
award, where the following was stated:
‘12. There is no evidence before me that Abdool’s having become aware of
the use of the word “bitch” in a note from the applicant to her attorney during
the cross -examination of Abdool, was as a result of the applicant having
chosen to make this note known or available to Abdool. The only evidence
available is that somehow Abdool read the note, which had not been offered to
her, and chose to openly take offence in respect of its existence.
13. There is evidence, that does not appear to be thoroughly refuted by the
respondent (and which could not be further tested due to the stated case
approach insisted upon by the parties), that the applicant was, at some point prior to the document coming under the eyes of the respondent’s attorney at that hearing, threatened by the respondent’s attorney in some way or another, with a criminal charge of crimen injuria in respect of the written note. This can
only attract an inference that there was some sort of threat upon the applicant by her erstwhile employer’s attorney, which could quite conceivably have
affected her immediate approach to the note and perhaps the conduct of her attorney.
14. There is evidence of the applicant’s attorney handing the note in
question to the respondent’s attorney for viewing, with no accompanying evidence or argument that the legal processional priv ilege that would attach to
communications between a client and her attorney at common law, which this
note obviously was, was expres sly o r by impli cation, wai ved by the applicant.
Even implied waiver requires an element of publication of the document to
serve as a ground for the inference that the applicant no longer wished to keep the contents of the document a secret. (See in this respect Ex Parte Minister of Justice: In re S v Wagner 1965 4 SA 507 (A).) There is no evidence before me
that the applicant’s attorney took instruction from her in respect of the waiver of
the privilege or act (which one would expect him to as a matter of course) so I
am unable to conclude that the applicant had waived the privilege. Her
attorney was not lawfully in a position to waive it on her behalf without consultation. There is no evidence of such consultation.
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15. It is unclear from the bundle C or arguments from the parties how the
particular photograph which captur es the note in question, came to be in the
respondent’s possession as documentary evidence of misconduct, this aspect
was specifically contested by the applicant during the hearing that led to her
dismissal, and there is no evidence that it was provided by the applicant or her
attorney to be reproduced or photo graphed at the time it was raised as an
issue and ha nded to the respondent’s attorney. The chairperson of the hearing
did not decisively deal with the origin of the document in evidence a nd how
he/she came to accept it as admissible evidence, despite it being a matter of
dispute at the hearing. I cannot conclude that the photo of the document was properly discovered or obtained. ’

[10] The third respondent determined that the note has privileged status. In
paragraph 17 of the arbitration award, the third respondent determined that the first
respondent did not waive her right with regard to the privileged status of the note when the note was handed by her representative to the applicant’s representative.

[11] In paragraph 18 of the arbitration award, the third respondent determined that
the evidence (the note) in respect of the charge was not admissible and, therefore
concluded that the dismissal was substantively unfair.
[12] In determining the remedy, the third respondent took into account:
12.1 the first respondent’s right to legal professional privilege;
12.2 the improper admission of the evidence;
12.3 the substantial length of service.
Evaluation

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13 In the case of SA Social Security Agency v National Education Health & Allied
Workers Union on behalf of Punzi & Others1 (SA Social Security Agency ) the Labour
Court inter alia stated in paragraph 8 the following:
‘Commissioners and arbitrators should not condone an agreement between
parties that no oral evidence be led unless such a stated case has been
agreed, and on which they may draw legal conclusions. Although parties may
regard submitting documents and argument as a fast way of resolving a
dispute on the day of arbitration, it in fact renders the award issued susceptible to review. In the result , the principle of speedy resolution of disputes is
ultimately sacrificed. ’

14 In paragraph 5 of the SA Social Security Agency – matter, the Court stated the
following:
‘I fail to comprehend how a dispute which hinges on the fairness of the conduct
of an employer can be decided (in the absence of a stated case) without parties giving oral evidence. A decision made in such a way means that the Labour Court must answer all the following questions in the negative:
“(i) In terms of his or her duty to deal with the matter with the minimum of legal
formalities, did the process that the arbitrator employ give the parties a full opportunity to have their say in respect of the dispute? (ii) Did the arbitrator identify the dispute he or she was required to arbitrate? (This may in certain cases only become clear after both parties have led their evidence.) (iii) Did
the arbitrator understand the nature of the dispute he or she was required to arbitrate? (iv) Did he or she deal with the substantial merits of the dispute? (v) Is the arbitrator's decision one that another decision maker could reasonably have arrived at based on the evidence?” ’

15 In the matter of Hillside Aluminium (Pty) Ltd v Mat huse & o thers (Hillside
Aluminium) ,
2 Prinsloo J referred to the status of a disciplinary record as evidence

1 [2015] 36 ILJ 2345 (LC) ; [2023] ZALCJHB 286.
2 (2016 ) 37 ILJ 20 82 (LC) ; [2016] 10 BLLR 1041 (LC) .
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before the arbitrator. The pre- arbitration agreement between the parties in casu, as
placed on record at the arbitration, confirms that the common bundle presented by
the parties served as the record of proceedings and the content of the bundle is
admitted as correct. There is no indication by the parties in the pre- arbitration
agreement that the record of the disciplinary hearing would be accepted as evidence
in the arbitration. In the Hillside Alu minium - matter , Prinsloo inter alia stated the
following:
‘[63] In casu it is common cause that the parties agreed that the record of the
disciplinary hearing was what it purport ed to be and that it was a fair reflection
of what transpired. As such the parties could use the record in cross -
examination and as part of the evidence they wanted to introduce.
[64] There was no agreement between the parties that the record of the
disciplinary hearing would be accepted as evidence in the arbitration. The agreement was limited to an acceptance that it was what it purported to be. ’

16 The indication from the arbitration award is that the third respondent
considered evidence not properly placed before him when he determined the
applicability of the privileged status of the note and more specifically, whether the
privileged status was waived by the first respondent.
17 The review test that must be applied in deciding whether an arbitration award
is reviewable has been rehashed in enumerable cases as to whether the decision
reached by the arbitration is one that a reasonable decision- maker could not reach. In
the matter of Head of the Department of Education v Mofokeng & Others
3 the Labour
Appeal Court provided inter alia the following exposition of the review test:
‘By the same token, an irregularity or error material to the determination of the
dispute may constitute a misconception of the nature of the enquiry as to lead to no fair trial of the issues, with the result that the award may be set aside on that ground alone. The arbitrator however must be shown to have diverted

3 (2015 ) 36 ILJ 2802 (LAC) ; [2015] 1 BLLR 50 (LAC) at para 33.
8
from the correct path in the conduct of the arbitration and as a result failed to
address the question raised for determination. ’
18 The failure of the third respondent to request the parties to lead evidence on
issues of concern that he clearly identified in the arbitration award or at least request
the parties to submit a stated case, is sufficient to set aside on that ground alone the
arbitration award.
Costs

19 Having taken into consideration the relevant facts and circumstances and
having regard to the requirement of law and fairness, it would not be appropriate to
make a cost order.
20 In the circumstances I make the following order:
Order

20.1 The award under Case No GATW9323/18 is reviewed and set aside;
20.2 The dispute is remitted to the second respondent for arbitration anew
before a Commissioner other than the third respondent;
20.3 There is no order as to costs.

P.H. Kirstein
Acting Judge of the L abour Court of South Africa
Appearances :
For the applicant : M Ledwaba of Cliffe Dekker Hofmeyr Inc.
For the first respondent: G J Geldenhuys of Geldenhuys Inc.