Golden Arrow Bus Services (Pty) Ltd v South African Road Passenger Bargaining Council of South Africa and Others ((2019) 40 ILJ 2343 (LC)) [2019] ZALCCT 8; C1112/18 (2 April 2019)

80 Reportability

Brief Summary

Labour Law — Exemption from collective agreement — Employer's application for exemption from wage increase provisions of main collective agreement — Appeal authority dismissing application on grounds of authority and existing disputes — Jurisdiction of Labour Court to review decision of exemption appeal body — Court finding it has jurisdiction to entertain review under section 158(1)(g) of the Labour Relations Act — Decision of appeal authority subject to review due to gross irregularity in proceedings.

Comprehensive Summary

Summary of Judgment


1. Introduction


This judgment concerns a review application in the Labour Court brought under section 158(1)(g) of the Labour Relations Act 66 of 1995 (LRA). The applicant, Golden Arrow Bus Services (Pty) Ltd, sought to review and set aside a ruling of an exemption appeal authority operating under the exemption procedure contained in a sectoral main collective agreement (MCA) concluded in the South African Road Passenger Bargaining Council of South Africa (the first respondent).


The first respondent is the bargaining council in which the applicant is registered as an employer. The second respondent, Stephen Bhana N.O., was the member of the exemption appeal body who chaired and determined the appeal decision under challenge. The third to sixth respondents are trade unions representing employees of the applicant, and the seventh respondent comprises identified non-unionised employees.


The procedural history was that the applicant applied to the relevant exemption authority for exemption from specified provisions of the MCA, was unsuccessful, and then appealed internally to the exemption appeal authority. The second respondent dismissed the appeal on the basis that he considered he lacked authority to decide it for reasons linked to (i) a pending dispute about remuneration “freezes” and (ii) the view that the applicant was effectively seeking an amendment to the MCA. The applicant then approached the Labour Court for review and setting aside of that appeal ruling.


The subject-matter of the dispute was therefore the lawfulness and reviewability of an exemption appeal decision within a bargaining council framework, and the appropriate remedy—particularly whether the Labour Court should substitute its own decision or remit the appeal for reconsideration by a properly constituted appeal authority.


2. Material Facts


A centralised collective bargaining process under the first respondent bargaining council resulted in the conclusion of an MCA for the period 1 April 2018 to 31 March 2020, to which the relevant parties (including an employers’ organisation and unions) were party. The MCA contained an exemption procedure in Annexure “C”.


The applicant sought exemption from two MCA provisions. The first was clause 3, which provided for a 9% across-the-board increase on actual wages. The second was clause 30, a status quo provision, requiring that substantive terms and conditions of employment and benefits applicable at the MCA’s effective date, and not regulated by the MCA, remain in force and effect, including wages and benefits that were higher or better than the MCA minima.


It was common cause in the review proceedings that the second respondent dismissed the applicant’s internal appeal on two stated grounds. First, he relied on the existence of a dispute (referred to the bargaining council) concerning whether the applicant had been entitled to freeze minimum remuneration levels for some employees, and reasoned that he did not have authority “to confirm what is already a fait accompli”. Second, he reasoned that the applicant was not seeking an exemption from applying increases to minimum notch levels but was seeking an amendment to apply the agreed increases differently, which he considered beyond his powers.


The court treated as material, and effectively dispositive, that the second respondent’s approach resulted in him not engaging with the merits of the exemption appeal in the manner contemplated by the exemption procedure. The judgment also records that, although respondents initially disputed reviewability, the parties ultimately agreed that the decision was reviewable, and the court proceeded on that basis.


A further material factual and procedural aspect was the debate about remedy: the applicant sought substitution (a court decision granting exemption), while other parties supported remittal. This in turn required the court to determine a key feature of the exemption procedure: whether an appeal to the appeal authority was confined to the record before the initial exemption authority (which would tend to support a “foregone conclusion” argument) or whether it was a wide appeal allowing additional material and broader reconsideration (which would tend to support remittal).


3. Legal Issues


The central legal questions the court was required to determine were whether the Labour Court had jurisdiction to review the decision of an exemption appeal body constituted under a bargaining council collective agreement, and whether the second respondent’s dismissal of the appeal was reviewable on a recognised review standard.


A closely related issue was whether the second respondent’s approach amounted to a gross irregularity (or equivalent reviewable defect), in the sense that it prevented a fair determination of the issues he was required to decide under the exemption procedure. This was primarily a question of the application of legal standards to the decision-maker’s conduct, rather than a re-evaluation of the merits of exemption.


If the decision was reviewable and fell to be set aside, the court then had to determine the appropriate remedy: whether to substitute its own decision (granting the exemption) or to remit the appeal for reconsideration. That enquiry involved a value judgment informed by constitutional and administrative-law principles concerning institutional competence, deference, delay, and whether the outcome was a foregone conclusion.


An additional legal-interpretive question arose in relation to remedy: what was the nature of the “appeal” contemplated by the exemption procedure (a wide appeal versus a strict appeal confined to the record), because that characterisation influenced whether the Labour Court could be “in as good a position” as the appeal authority to decide the exemption.


4. Court’s Reasoning


Jurisdiction under section 158(1)(g) of the LRA


Although the parties were agreed in argument that section 158(1)(g) applied, the court considered itself obliged to satisfy itself on jurisdiction. The judgment recognised conflicting Labour Court authority on whether an exemption appeal body performs a function “provided for” in the LRA for purposes of section 158(1)(g), with reference to National Union of Metalworkers of SA on behalf of Members v Metal and Engineering Industries Bargaining Council & Others and contrasting decisions in Argent Steel Group t/a Sentech Industries v MIBCO and Others and National Bargaining Council for the Clothing Manufacturing Industry (Cape) and Others v Zietsman NO and Others.


The court resolved this conflict by relying on the Labour Appeal Court decision in Trafford Trading (Pty) Ltd v National Bargaining Council for the Leather Industry of South Africa, which treated an exemption appeal body as performing a function under section 32(3)(e)(i) of the LRA (in the context of independent appeals against refusal of exemption), thereby supporting review jurisdiction under section 158(1)(g).


Although Trafford Trading concerned a non-party to the collective agreement, the court reasoned that this distinction did not warrant a different conclusion where, as here, the appeal body entertained appeals by both parties and non-parties. The judgment therefore concluded that the Labour Court did have jurisdiction to hear the review.


Reviewability and the applicable review standard


The judgment noted that the parties ultimately accepted that the decision was reviewable, and consequently it was unnecessary to decide whether review proceeded under the common law, PAJA, or legality. The court elected to apply what it described as the strictest potentially applicable test, framed as a gross irregularity standard as articulated in Goldfields Investment Ltd v City Council of Johannesburg and quoted with approval in Telcordia Technologies Inc v Telkom SA Ltd. The focus under that approach was whether the irregularity prevented a fair hearing of the issues, including where an erroneous view of the decision-maker’s function results in a misconceived inquiry.


Applying that standard, the court held that the second respondent “did not even begin to consider the appeal”, because he regarded himself as precluded from doing so by the pending dispute at the bargaining council and by his view that the applicant sought an amendment to the MCA. The judgment found this view to be erroneous, and, crucially, to have prevented the second respondent from dealing with the matter as required by the exemption procedure. On that basis, the ruling fell to be reviewed and set aside because the second respondent totally failed to consider the issues he was charged with considering.


Substitution versus remittal


On remedy, the court summarised the established approach that the usual course in review proceedings is remittal, with substitution reserved for exceptional cases. In analysing substitution, the court relied in particular on Trencon Construction (Pty) Ltd v Industrial Development Corporation of South Africa Ltd and Another, including its acceptance that substitution principles existed pre-PAJA and its endorsement of Johannesburg City Council v Administrator, Transvaal, and Another on when remittal may be departed from. The judgment highlighted considerations such as whether the outcome is a foregone conclusion, whether remittal would be a waste of time, whether there has been undue delay, and whether there is bias or incompetence warranting departure from remittal.


The court applied the Trencon framework, emphasising (i) whether the court was in as good a position as the administrator/appeal authority to decide the matter, and (ii) whether the outcome was a foregone conclusion, to be assessed cumulatively, alongside other factors such as delay.


The court held that it was not in as good a position as a properly constituted appeal authority. It reasoned that the second respondent had not decided the merits, so the court did not have the benefit of the appeal authority’s reasoning. The exemption decision was characterised as polycentric, not guided by specific statutory rules, and the exemption procedure contemplated decision-makers with potentially specialised expertise (including financial matters, industry knowledge, labour relations, and labour law). The court regarded itself as lacking experience in most of those areas, even if it could decide matters with appropriate evidence.


Nature of the appeal and whether a future appeal authority is bound to the record


A key driver of the substitution argument was the applicant’s contention that, on remittal, the other parties would gain a “second bite at the cherry” by supplementing limited submissions previously made. The judgment treated this concern as relevant only if the exemption procedure confined an appeal authority to the original record.


To interpret the nature of the appeal, the court applied the distinction in Tikly and Others v Johannes NO and Others between a wide appeal (fresh determination), a strict appeal (limited to the record), and a review. The court noted that the applicant had initially asserted that the appeal was a wide appeal, and that respondents had not disputed this on affidavit, but that the applicant later shifted to arguing for a stricter, record-bound appeal.


Interpreting the exemption procedure, the court focused on provisions incorporated into the appeal phase (including the ability to request parties to attend, to call other parties who may assist, and the requirement to consider “all relevant factors” including industry and employee interests, and employer financial stability). These features were treated as indicating a wide appeal model, not confined to the original record and not limited to deciding whether the first-instance authority was right or wrong.


The court rejected the argument that the absence of clause 1’s initial application requirements from the appeal phase meant the appeal was record-bound. It reasoned that the appeal authority’s power to hear parties not involved initially, and its obligation to consider submissions from interested parties, suggested that additional material could be sought and considered on appeal. It concluded that the appeal was in the wide sense and that a future appeal authority would not be bound to the initial record.


Delay and other discretionary considerations


The judgment found no basis to infer bias, and it did not accept that remittal would cause unacceptable delay, noting that the exemption procedure provided a 30-day period for the appeal authority to decide and that the court could issue directives to ensure timelines were met. These factors, together with the court’s institutional competence analysis and the wide-appeal nature of the procedure, supported remittal rather than substitution.


5. Outcome and Relief


The Labour Court reviewed and set aside the exemption appeal ruling issued on 9 October 2018 by the second respondent, which had dismissed the applicant’s appeal against the dismissal of its exemption application on 12 August 2018.


The court ordered that the appeal be remitted to a properly constituted appeal authority, expressly stating that the new appeal authority would not be bound to the record that served before the second respondent. The court also issued detailed directives regulating the appointment of the new appeal authority, the filing of written material, the exchange of responses, the hearing of oral submissions, and the time period within which the new appeal authority must render its decision.


There was no order as to costs, consistent with the parties’ agreement on costs.


Cases Cited


National Union of Metalworkers of SA on behalf of Members v Metal and Engineering Industries Bargaining Council & Others (2019) 40 ILJ 399 (LC).


Argent Steel Group t/a Sentech Industries v MIBCO and Others Unreported Judgment (Case No: PR150/14) [2018] ZALCPE 2 (Delivered on 30 January 2018).


National Bargaining Council for the Clothing Manufacturing Industry (Cape) and Others v Zietsman NO and Others (2013) 34 ILJ 151 (LC).


Trafford Trading (Pty) Ltd v National Bargaining Council for the Leather Industry of South Africa Unreported judgment (Case No: DA11/09) [2011] ZALAC 35.


Goldfields Investment Ltd v City Council of Johannesburg 1938 TPD 551.


Telcordia Technologies Inc v Telkom SA Ltd [2006] ZASCA 112; 2007 (3) SA 266 (SCA).


Trencon Construction (Pty) Ltd v Industrial Development Corporation of South Africa Ltd and Another 2015 (5) SA 245 (CC).


Johannesburg City Council v Administrator, Transvaal, and Another 1969 (2) SA 72 (T).


Tikly and Others v Johannes NO and Others 1963 (2) SA 588 (T).


Golden Arrow Bus Services v Central Road Transportation Board 1948 (3) SA 918 (AD).


S A Broadcasting Corporation v Transvaal Townships Board and Others 1953 (4) SA 169 (T).


Commercial Staffs (Cape) v Minister of Labour and Another 1946 CPD 632.


R v Keeves 1926 AD 410.


Shenker v The Master 1936 AD 136.


Legislation Cited


Labour Relations Act 66 of 1995 (as amended), including section 158(1)(g) and section 32(3)(e)(i).


Promotion of Administrative Justice Act 3 of 2000.


Rules of Court Cited


No specific rules of court were cited in the judgment.


Held


The Labour Court held that it had jurisdiction under section 158(1)(g) of the LRA, read with the statutory context of section 32(3)(e)(i) as explained by the Labour Appeal Court in Trafford Trading, to review a decision of a bargaining council exemption appeal body.


It further held that the second respondent’s refusal to consider the merits of the exemption appeal, based on an erroneous view that a pending bargaining council dispute and an alleged request to “amend” the MCA deprived him of authority, constituted a reviewable defect because it meant he failed to perform the function required by the exemption procedure. The decision was accordingly reviewed and set aside.


On remedy, the court held that substitution was inappropriate because the exemption appeal is a wide appeal, the issues are polycentric, and the court was not in as good a position as a properly constituted appeal authority with relevant expertise to decide the exemption. The matter was remitted to a newly appointed appeal authority, not confined to the previous record, with directives to ensure an expedited process. No costs order was made.


LEGAL PRINCIPLES


A decision of an exemption appeal body established within a bargaining council collective agreement may be reviewable in the Labour Court under section 158(1)(g) of the LRA where the appeal body performs a function contemplated by the LRA’s framework for exemption appeals, as recognised by the Labour Appeal Court in Trafford Trading (Pty) Ltd v National Bargaining Council for the Leather Industry of South Africa.


A review ground framed as a gross irregularity focuses not on whether the decision was merely wrong on the merits, but on whether an irregularity prevented a fair determination of the issues, including where a decision-maker misconceives the nature of the inquiry or their duties and thus fails to deal with the matter they are required to decide, consistent with Goldfields Investment Ltd v City Council of Johannesburg and Telcordia Technologies Inc v Telkom SA Ltd.


In administrative-law remedial choice, the default remedy upon setting aside an administrative decision is generally remittal, and substitution is exceptional. In deciding whether substitution is appropriate, the court must consider cumulatively whether it is in as good a position as the original decision-maker and whether the outcome is a foregone conclusion, while also weighing other factors such as delay, bias, and incompetence, as articulated in Trencon Construction (Pty) Ltd v Industrial Development Corporation of South Africa Ltd and Another and Johannesburg City Council v Administrator, Transvaal, and Another.


The nature of an “appeal” depends on the empowering provisions. Applying Tikly and Others v Johannes NO and Others, an appeal may be “wide” (fresh determination) rather than a strict appeal confined to the record. Where an exemption procedure empowers an appeal authority to call parties, seek assistance, and consider all relevant factors afresh, the appeal is properly characterised as a wide appeal, and the appeal authority is not necessarily bound to the record from the first-instance exemption proceedings.

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[2019] ZALCCT 8
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Golden Arrow Bus Services (Pty) Ltd v South African Road Passenger Bargaining Council of South Africa and Others ((2019) 40 ILJ 2343 (LC)) [2019] ZALCCT 8; C1112/18 (2 April 2019)

THE LABOUR COURT OF
SOUTH AFRICA, CAPE TOWN
Reportable
Case No: C1112/18
In
the matter between:
GOLDEN
ARROW BUS SERVICES (PTY) LTD                          Applicant
And
THE
SOUTH AFRICAN ROAD
PASSENGER
BARGAINING
COUNCIL OF SOUTH AFRICA                          First

Respondent
STEPHEN
BHANA, N.O.

Second Respondent
TRANSPORT
AND OMNIBUS WORKERS UNION                   Third

Respondent
NATIONAL
UNION OF METALWORKERS OF
SOUTH
AFRICA
Fourth

Respondent
SOUTH
AFRICAN TRANSPORT AND ALLIED
WORKERS
UNION
Fifth

Respondent
UNITED
ASSOCIATION OF SOUTH AFRICA                            Sixth

Respondent
NON-UNIONISED
EMPLOYEES LISTED IN
ANNEXURE
“A” HERETO
Seventh

Respondent
Heard:
01 March 2019
Delivered:
02 April 2019
___________________________________________________________________
JUDGMENT
___________________________________________________________________
NIEUWOUDT,
AJ
Introduction
[1]
The applicant is an employer carrying on business within the road
passenger
transport industry, based at Cape Town. It is registered as
an employer with the first respondent, the South African Road
Passenger
Bargaining Council (the bargaining council) and it is a
member of the Commuter Bus Employers Organisation (the employers’

organisation).
[2]
The second respondent is the member of the exemption appeal body (the
appeal authority) who made the decision that is the subject of this
application. The third to sixth respondents are trade unions
who
represent employees of the applicant and the seventh and further
respondents are non-unionised employees of the applicant.
[3]
The parties to the bargaining council, including the employers’
organisation and the third to fifth respondents, bargain collectively
at centralised level. They concluded a main collective agreement

(MCA) for the period from 1 April 2018 to 31 March 2020. The
exemption procedure is contained in Annexure “C” of the

MCA.
[4]
The applicant unsuccessfully applied to the exemption authority for
exemption
from the following provisions of the MCA:
4.1.
Clause 3, which provides for a 9% across-the-board increase on actual
wages.
4.2.
Clause 30 which contains a status quo provision. It provides that all
substantive terms
and conditions of employment and benefits that were
applicable at the effective date of the MCA, and not regulated by the
MCA,
shall remain in force and effect. This includes wages and
benefits that are higher or better than those provided for in the
MCA.
[5]
The applicant appealed to the appeal authority and the second
respondent
was appointed to chair the appeal. He dismissed the appeal
on two grounds:
5.1.
The applicant had frozen the minimum levels of remuneration of some
of its employees. A
dispute about whether the applicant was entitled
to do so had been referred to the bargaining council. The outcome of
this dispute
would give clarity on the issue and the second
respondent found that he did not have the authority “
to
confirm what is already a fait accompli
”. Presumably he
meant that the determination of the dispute would dispose of the
issues before the appeal authority.
5.2.
The applicant was not seeking an exemption from applying the
increases to the minimum notch
levels in existence at the applicant,
but an amendment to apply the agreed increases differently to the
notches. It was beyond
his powers to grant amendments to the MCA.
[6]
The
applicant applies in terms of section 158(1)(g) Labour Relations
Act
[1]
(the LRA) to have the
appeal ruling reviewed and set aside.
Preliminary
issues
[7]
Before dealing with the merits of the application, it is necessary to
resolve some preliminary issues.
Jurisdiction
[8]
Does this Court have jurisdiction to entertain an application for the
review of a decision of an exemption appeal body established in terms
of a collective bargaining agreement entered into at a bargaining

council? This issue was not addressed in argument as the parties were
in agreement that section 158(1)(g) of the LRA was applicable,
but
this fact does not discharge this Court from the obligation to
consider whether it has jurisdiction to entertain a matter.
[9]
In
National
Union of Metalworkers of SA on behalf of Members v Metal and
Engineering Industries Bargaining Council & Others
[2]
this Court dealt with an application for the review of a decision of
an exemption appeal body. The Court held that the consideration
and
finalising of the appeal by the appeal body was not a function
provided for in the LRA and, more particularly not one envisaged
by
section 158(g). Accordingly, the Court held that it does not have
jurisdiction to entertain an application for the review of
such a
decision. If this judgment is correct, that would be the end of the
application before Court as the Court would not have
jurisdiction to
entertain it.
[10]
In
Argent
Steel Group t/a Sentech Industries v MIBCO and Others
[3]
,
this
Court dealt with a review relating to the refusal by both an
exemption board of a bargaining council and an exemption appeal
board
to grant an employer an exemption. The Court held that it did have
jurisdiction and stated the following in paragraph 1 of
the judgment:
Consequently, the
application concerns both a review of the dismissal of the appeal
against original decision and the original exemption
ruling itself.
The court’s jurisdiction to hear the reviews is derived from
s158 (1)(g) of the Labour Relations Act, 66 of
1995 (‘the LRA’)
which provides that it may “... subject to section 145, review
the performance or purported
performance of any function provided for
in this Act on any grounds that are permissible in law; …
[11]
National
Bargaining Council for the Clothing Manufacturing Industry (Cape) and
Others v Zietsman NO and Others
[4]
also concerned an application for review of the decision of an
exemption appeal body. The Court held that it was a review in terms

of section 158(1)(g).
[12]
The Court
is accordingly faced with two conflicting approaches on jurisdiction.
Fortunately, it is not necessary to analyse the
conflicting
principles in the
NUMSA
and
Argent
and the
Zietsman
cases.
This is due to the fact that the Labour Appeal Court (LAC) had dealt
with this issue in the matter of
Trafford
Trading (Pty) Ltd v National Bargaining Council for the Leather
Industry of South Africa
[5]
.
In that matter, the appellant had applied to the respondent for
exemption from its collective agreement. The appellant was
unsuccessful
both at the respondent and at the appeal body. It then
applied to this Court to have the decision of the exemption appeal
body
reviewed and set aside. It again failed to succeed and then
appealed to the LAC. On the issue of jurisdiction, the LAC said the

following:
[21]
The decision that was the subject of the review application is that
of the second respondent.
One can say that the second respondent was
established
inter alia
, as a result of sec 32(3) of the Act. I
say this because sec 32(3) (e) provides that a collective agreement
may not be extended
in terms of subsections (2) unless the minister
is satisfied that,
inter alia
, provision is made in the
collective agreement for an independent body to hear and decide, as
soon as possible, any appeal brought
against the bargaining council’s
refusal of a non-party’s application for exemption from the
provisions of the collective
agreement; and the withdrawal of such an
exemption by the bargaining council. The appellant in this matter is
a non-party to the
collective agreement and is bound by the
provisions of the collective agreement as a result of the minister’s
extension of
the collective agreements referred to above to
non-members.
[23]
The application to review the decision of the second respondent was
brought in terms of section
158(1)(g) read together with sec
32(3)(e)(i) of the Act. Section 158(1)(g) provides that the Labour
Court may review the performance
or purported performance of any
function provided for in the Act on any grounds that are permissible
in law. In this case the second
respondent when considering the
application referred to it was performing a function under
s32(3)(e)(i) of the Act.
[13]
In
Trafford
the appellant was not a member of a party to the
collective agreement and the applicant in this matter is a member of
a party to
the collective agreement. Does this make a difference? I
do not believe so. Although s32(3)(e)(i) specifically deals with an
exemption
application brought by a non-party, the exemption appeal
body that was created in terms of s32(3)(e) had the obligation to
entertain
appeals by parties and non-parties, both in
Trafford
and
in this matter. There is no indication in the reasoning of the LAC
that it intended to differentiate between parties and non-parties
to
a bargaining council when deciding whether an exemption appeal body
performed a function provided for in the LRA and there is
no reason
to do so.
[14]
Thus, the Court has jurisdiction to hear the matter.
Second
bite at the cherry
[15]
During argument, the issue of whether, in the event of a remittal, a
future appeal authority would have the power to consider material
that was not before the appeal authority when it declined the
appeal,
came up.
[16]
The applicant is understandably frustrated by the fact that the third

to fifth respondents, having presented an extremely limited case to
the second respondent, may now have a further opportunity to
present
a more extended case to a future appeal authority if the matter is
remitted and not substituted. It would afford them a
second bite at
the cherry, so to speak.
[17]
However, as would become apparent during the course of this judgment,

this factor could only be relevant to the extent that the exemption
procedure provided that, on appeal, the parties are bound to
the
record of the proceedings before the exemption authority.
[18]
None of the parties were able to refer the Court to any authority on
the point and the Court requested them to deliver a note, if they
wished to, on any authority on the point. The Court cautioned
the
parties not to deliver additional heads but merely to bring the
relevant authorities to its attention. Despite this all the
parties
filed additional heads. These heads exceeded their intended ambit but
did assist the Court in coming to a decision in this
matter. The
applicant adopted the approach that the exemption procedure confined
the appeal authority to the record on appeal.
Not surprisingly, the
third to fifth respondents adopt a contrary approach. The first
respondent enters the fray to the extent
that it prays that the Court
should not preclude a future appeal authority from exercising a
discretion in this regard.
Does
the decision fall to be reviewed?
[19]
The third
to fifth respondents initially disputed that the decision falls to be
reviewed but in argument the parties agreed that
it does. It is thus
not necessary to enter into an analysis as to whether the decision is
subject to review in terms of the common
law, the Promotion of
Administrative Justice Act
[6]
(PAJA) or the principle of legality. This court will apply the
strictest test that may be applicable, namely that relating to a

gross irregularity in the conduct of arbitration proceedings, as set
out in
Goldfields
Investment Ltd v City Council of Johannesburg
[7]
and quoted with approval in
Telcordia
Technologies Inc v Telkom SA Ltd
[8]
:
The
law, as stated in
Ellis
v Morgan
(
supra
)
has been accepted in subsequent cases, and the passage which has been
quoted from that case shows that it is not merely high-handed
or
arbitrary conduct which is described as a gross irregularity;
behaviour which is perfectly well-intentioned and
bona
fide
,
though mistaken, may come under that description.
The
crucial question is whether it prevented a fair trial of the issues.
If it did prevent a fair trial of the issues then it will amount to a
gross irregularity. Many patent irregularities have this
effect. And
if from the magistrate's reasons it appears that his mind was not in
a state to enable him to try the case fairly this
will amount to a
latent gross irregularity. If, on the other hand, he merely comes to
a wrong decision owing to his having made
a mistake on a point of law
in relation to the merits, this does not amount to gross
irregularity. In matters relating to the merits
the magistrate may
err by taking a wrong one of several possible views, or he may err by
mistaking or misunderstanding the point
in issue. In the latter case
it may be said that he is in a sense failing to address his mind to
the true point to be decided and
therefore failing to afford the
parties a fair trial. But that is not necessarily the case.
Where
the point relates only to the merits of the case, it would be
straining the language to describe it as a gross irregularity
or a
denial of a fair trial
.
One would say that the magistrate has decided the case fairly but has
gone wrong on the law. But if the mistake leads to the Court's
not
merely missing or misunderstanding a point of law on the merits, but
to its misconceiving the whole nature of the inquiry,
or of its
duties in connection therewith, then it is in accordance with the
ordinary use of language to say that the losing party
has not had a
fair trial.
I
agree that in the present case the facts fall within this latter
class of case, and that the magistrate, owing to the erroneous
view
which he held as to his functions, really never dealt with the matter
before him in the manner which was contemplated by the
section.
That being so, there was a gross irregularity, and the proceedings
should be set aside.
[9]
[20]
The second respondent did not even begin to consider the appeal. He
did
do so because he thought that he was precluded from doing so, due
to the fact that there was a dispute pending before the bargaining

council and that he was being asked to amend the MCA. This view was
erroneous and it prevented him from dealing with the matter
before
him as required by the exemption procedure.
[21]
The decision thus falls to be reviewed and set aside on the ground
that
the second respondent totally failed to consider the issues that
he was charged with considering.
Substitution
or remittal
[22]
This aspect was vigorously debated. The applicant contended that the
decision should be substituted with a decision granting the exemption
that it had prayed for. The first respondent submitted that

substitution should not be the remedy. The third to fifth respondents
hedged their bets; they contended that substitution should
only be
ordered if the exemption appeal was declined; if not, they contended
that the matter should be remitted.
[23]
In
Trencon
Construction (Pty) Ltd v Industrial Development Corporation of South
Africa Ltd and Another
[10]
the Constitutional Court dealt with exceptional circumstances as
contemplated in section 8(1)(c)(ii)(aa) of PAJA.
[24]
The
applicant argued that section 8 of PAJA did not apply to reviews in
terms of section 158(1)(g). Again, it is not necessary to
decide
whether PAJA applies.  In
Trencon
the Constitutional Court held that courts were called on to determine
the circumstances under which the granting of an order of

substitution would be appropriate long before the advent of PAJA. The
usual course in administrative review proceedings always
was to remit
the matter to the administrator for proper consideration. It referred
to the judgment in
Johannesburg
City Council v Administrator, Transvaal, and Another
[11]
with approval. In that matter it was held that the usual approach (to
remit) would be departed from under two circumstances, namely:
(i)
Where the end result is in any event a foregone conclusion and it
would merely be a waste of time to order the tribunal
or functionary
to reconsider the matter. This applies more particularly where much
time has already unjustifiably been lost by
an applicant to whom time
is in the circumstances valuable, and the further delay which would
be caused by reference back is significant
in the context.
(ii)
Where the tribunal or functionary has exhibited bias or incompetence
to such a degree that it would be unfair to
require the applicant to
submit to the same jurisdiction again.
[25]
The Constitutional Court reminded courts that they should recognise
their
own limitations and appreciate that they are not necessarily
vested with the skills and expertise required from an administrator.
[26]
The applicant argued that the appeal authority was a person with the
same labour law experience that this Court has and no particular
experience in any other field. This begs the question; the exemption

procedure provides that the appeal authority should have experience
deemed by the first respondent to be relevant, which may include,
but
is not limited to, experience in financial matters, the road
passenger transport industry, labour relations and/or labour law.
It
is clear that this Court is not an expert in the majority of these
areas. It may be able to decide matters in all of them, provided
that
it has the necessary expert evidence presented to it. This does not
mean that it has experience in them.
[27]
The first respondent should appoint a person or persons with skills
and
experience in all of the fields to hear the appeal should this
matter be remitted. If it simply appoints another labour lawyer,
the
matter may very well again end up in this Court.
[28]
The Constitutional Court held that judicial deference should continue

in the constitutional era, due to the fact that it gives recognition
to the expertise of administrators in policy laden or polycentric

issues and because the requirement of separation of powers requires
this.
[29]
It then held that a court, in deciding whether to substitute should:
29.1.
First decide whether it is in as good a position as the administrator
to
make the decision.
29.2.
Then decide whether the decision of an administrator is a foregone
conclusion.
29.3.
Decide these two factors cumulatively.
29.4.
Thereafter consider all other relevant factors such as, delay, bias
or
incompetence.
[30]
In deciding the first question, it immediately becomes apparent that
the fact that the second respondent did not decide the issue, means
that the Court does not have the benefit of his thinking. There
is no
doubt that the issue is a polycentric one; it is not guided by
particular rules or legislation. Further, as already stated,
this
Court does not have experience in most of the areas required. The
Court is thus not in as good a position as a future appeal
authority,
properly constituted, to make the decision.
[31]
The first respondent submitted that the decision of the appeal
authority
is not a foregone conclusion as the application involved
grave issues, that it is novel, with differences between the parties
on
issues of law and principle, and that it brings into focus the
purpose of collective bargaining at sectoral level. The applicant

argued that the result is a foregone conclusion, based on its
submission that, in the event of a remittal, a future appeal
authority
would be bound to the record that served before the second
respondent. As stated earlier in the judgment, the Court requested
the
parties to file additional notes on whether a future appeal
authority would be bound by the record that served before the second

respondent. It is now necessary to consider issues relating to this
question.
Nature
of appeal
[32]
In
Tikly
and Others v Johannes NO and Others
[12]
the Supreme Court drew a distinction between three different types of
appeal and held as follows:
The
word 'appeal' can have different connotations. In so far as is
relevant to these proceedings it may mean:
(i)
an appeal in the wide sense, that is, a complete re-hearing of, and
fresh determination on the merits of the matter
with or without
additional evidence or information (
Golden Arrow Bus Services v
Central Road Transportation Board
,
1948 (3) SA 918
(AD) at p.
924; S
.A. Broadcasting Corporation v Transvaal Townships Board and
Others
,
1953 (4) SA 169
(T) at pp. 175 -  H 6;
Goldfields
Investment Ltd v Johannesburg City Council
,
1938 T.P.D. 551
at p.
554);
(ii)
an appeal in the ordinary strict sense, that is, a re-hearing on the
merits but limited to the evidence or information
on which the
decision under appeal was given, and in which the only determination
is whether that decision was right or wrong (e.g.
Commercial
Staffs (Cape) v Minister of Labour and Another
,
1946 CPD 632
at
pp. 638 - 641);
(iii)
a review, that is, a limited re-hearing with or without additional
evidence or information to determine, not whether
the decision under
appeal was correct or not, but whether the arbiters had exercised
their powers and discretion honestly and properly
(e.g.
R v
Keeves
,
1926 AD 410
at pp. 416 - 7;
Shenker v The Master
,
1936 AD 136
at pp. 146 - 7).
[33]
In its founding affidavit, the applicant stated that the appeal to
the
appeal authority was an appeal in the wide sense “
that
is, a complete rehearing of, and fresh determination on, the merits
of the exemption application”.
This echoes the case set out
by the applicant before the appeal body. None of the respondents took
issue with this proposition
in their affidavits. This position is the
first of the categories in
Tikly
.
[34]
The applicant repeated this position in its heads of argument but did

an about turn in its supplementary note. There, it sought to contend
that the appeal was an appeal in the ordinary sense as contemplated

by the second category in
Tikly
. The reason for this change
lies in the fact that its interpretation of the exemption procedure
changed.
[35]
It correctly submitted that the type of appeal is determined by the
empowering
provision, which is the exemption procedure, properly
interpreted.
[36]
The exemption procedure has a number of provisions dealing with the
initial
exemption process which, in terms of clause 23.4 thereof, are
made applicable to the appeal process. They are, amongst others:
36.1.
Clause 10 which provides that the [appeal authority] may request the
parties
to attend the hearing.
36.2.
Clause 11 which provides that the [appeal authority] has the right to
call
any
other party that it feels might be able to assist in arriving at a
decision.
36.3.
Clause 13, which provides that the [appeal authority] must take into
account
all relevant factors, including but not limited to:
36.3.1.
the applicant’s past record
of compliance;
36.3.2.
any special circumstances that
exist or any precedent that
might be set;
36.3.3.
the interests of the industry in
relation to unfair competition,
centralised
bargaining, and the economic stability of the
industry;
36.3.4.
the interests of employees regarding
exploitation, sound
conditions
of employment and other matters;
36.3.5.
the interests of the employer regarding
its financial
stability,
the impact on productivity and other matters.
36.4.
Clause 14, which provides that the [appeal authority] must provide
each of the parties and the general secretary
of the bargaining
council with a written advice of its decision, the nature and extent
of the relief granted and any special conditions
that might apply.
[37]
The aforegoing provisions suggest that an appeal to the appeal
authority
is an appeal in the wide sense. It is not limited to the
record before it and may consider issues and hear parties that did
not
serve before the exemption authority of the first instance.
[38]
However, the applicant argues that the exemption procedure does not
permit
the parties to supplement their submissions during the appeal
phase due to the fact that clause 1 of the exemption procedure, which

deals with submissions in the initial phase, is not made applicable
to the appeal phase. Thus, so that the contention goes, the
appeal
authority is confined to the record that served before the exemption
authority. This contention loses sight of the fact
that, as stated,
the appeal authority may hear people that did not even participate in
the proceedings before the exemption authority.
It also does not take
into account the fact that the Court in
Tikly
foresaw that a
wide appeal may be heard without additional evidence or information.
The appeal authority must take its own decision,
it is not charged
with deciding whether the exemption authority was right or wrong.
[39]
The appeal is one in the wide sense and a future appeal authority
would
thus be in a better position than this Court to decide the
matter.
The
record on appeal
[40]
The submission by the applicant that the record on appeal must be
confined
to the record that served before the exemption authority,
deserves further attention. It is based on the fact that the
provisions
of clause 1 of the exemption procedure, that deals with
the material to be placed before the exemption authority, are not
incorporated
in the appeal phase.
[41]
The provision that provides that the exemption authority must
consider
the exemption application and submissions received from
interested parties, including third parties, is incorporated in the
appeal
phase. Does this refer to the same material that served before
the exemption authority or does it contemplate an “appeal
exemption application” and “appeal submissions” by
virtue of the fact that the provision is incorporated in the
appeal
phase?
[42]
The answer lies in the interpretation of clause 1. The introductory
part
of the clause reads as follows:
Employers to whom the
terms of a Collective Agreement or applicable may apply to SARPBAC
for exemption from any term(s) of the Collective
Agreement, provided
that exemption applications shall comply with the following
requirements:
The
clause then proceeds to list a number of requirements.
[43]
As stated, this clause is not incorporated in the appeal phase. All
that
the appeal phase provides is that an appeal must be lodged in
writing not more than fifteen days after receipt of the decision of

the exemption authority against which the appeal is being lodged.
[44]
A comparison of the two clauses indicate that a lot more is required
from employers wishing to apply for exemption than from employers
wishing to appeal. This does not have the result contended for
by the
applicant, namely that the parties on appeal are bound to the record
of the initial exemption phase. The fact that the appeal
authority
is, amongst other things, charged with considering submissions
received from interested parties, including third parties,
indicate
that such submissions must be sought. If the exemption procedure had
intended that only the submissions in the initial
phase would serve
in the appeal phase, there would have been no reason for the
inclusion of this clause.
[45]
Thus, the exemption procedure does not contemplate that the appeal
authority
is bound by the record of the proceedings of the initial
exemption phase.
Other
factors
[46]
It is not suggested that the second respondent was biased or that a
future
appeal authority would be biased. Provided that a future
appeal authority is properly constituted, with the necessary relevant
skills and experience, it can also not be suggested that such a body
would be incompetent.
[47]
Delay: the appeal authority has 30 days from the date of the lodging
of the appeal to decide the matter. This is a very tight timeline and
a remittal would not lead to any delay in the matter. The
Court will
issue directives to ensure that the timelines for an appeal are
complied with.
Conclusion
[48]
The exemption appeal ruling issued by the second respondent on 9
October
2018 dismissing the applicant’s appeal against the
dismissal of its exemption application on 12 August 2018, falls to be
reviewed and set aside. The appeal should be remitted to a properly
constituted appeal authority, which will not be bound to the
record
that served before the second respondent.
[49]
The parties were in agreement that no costs order should be made.
[50]
In the premises, I make the following order:
Order:
1.
The exemption appeal ruling issued by the second respondent on 9
October 2018 dismissing the applicant’s appeal against the
dismissal of its exemption application on 12 August 2018, is reviewed

and set aside.
2.
The appeal is remitted to a properly constituted appeal authority,

which will not be bound to the record that served before the second
respondent.
3.
Directives:
3.1.
The first respondent is directed to appoint a new appeal authority
that has experience
and skills in financial matters, the road
passenger transport industry, labour law and labour relations in
order to decide the
applicant’s appeal within 7 calendar days
of the date of this judgment.
3.2.
The new appeal authority must comply with the provisions of clause 13
of the exemption
procedure, annexure “C” to the MCA.
3.3.
The record of the proceedings before the appeal authority must serve
before the new appeal
authority.
3.4.
Such of the respondents as may wish to oppose the exemption appeal by
the applicant, must
deliver such written material (being affidavits
if it relates to facts and submissions if it relates to argument)
that they intend
to rely on in the appeal (both with regard to
whether the exemption should be granted or not and, if it is granted,
the nature
and extent thereof and any special conditions that may be
applicable) within 7 calendar days of the date of this judgment.
3.5.
The applicant must deliver its response, if any, to these materials
within 14 calendar
days of the date of this judgment.
3.6.
The new appeal authority must hear oral submissions by those of the
parties who have presented
it with written material and the
applicant, should they wish to be heard, within 21 calendar days of
this judgment.
3.7.
The new appeal authority must render its decision within 30 calendar
days of this judgment.
3.8.
The applicant and the third to fifth respondents may amend any time
limit contained in
these directives by agreement between them. An
agreement will be deemed to have been reached if the applicant and
the majority
of the third to fifth respondents have agreed.
4.
There is no order as to costs.
H. Nieuwoudt
Acting Judge of the
Labour Court of South Africa
Appearances:
For
the Applicant:                         A

Freund SC and G Leslie
Instructed
by:                                ENS

Africa
For
the First Respondent:              F
Le Roux
Instructed
by:

Ivings McFariane Attorneys
For
the Third to Fifth Respondents: S Harvey and C. Kruyer
Instructed
by:                                   Justine

Del Monte & Associates Incorporated
[1]
66 of 1995, as amended.
[2]
(2019) 40 ILJ 399 (LC).
[3]
Unreported Judgment (Case No: PR150/14) [2018] ZALCPE 2 (Delivered
on 30 January 2018).
[4]
(2013) 34 ILJ 151 (LC).
[5]
Unreported judgment (Case No: DA11/09) [2011]
ZALAC
35.
[6]
3 of 2000.
[7]
1938
TPD 551
at 560-561.
[8]
[2006] ZASCA 112
;
2007 (3) SA 266
(SCA) at para 73.
[9]
The emphasis is that of the Court in Telcordia Technologies Inc
(supra).
[10]
2015 (5) SA 245 (CC)
[11]
1969 (2) SA 72
(T) p76 E to H.
[12]
1963 (2) SA 588
(T) at 590F-591A.