Ranelo v WHBO Construction (Pty) Ltd and Others (C445/2016) [2017] ZALCCT 46 (11 October 2017)

80 Reportability

Brief Summary

Labour Law — Unfair Labour Practice — Demotion — Applicant sought to review an arbitration award which found no unfair labour practice in his demotion from Western Cape Divisional Safety Coordinator to Senior Safety Officer. The applicant argued that the arbitrator misapplied the law and misconstrued evidence regarding his reduced responsibilities and reporting structure. The Labour Court held that a demotion in status had occurred, leading to the review and setting aside of the arbitration award, and remitted the matter for re-hearing to determine the fairness of the demotion and appropriate remedies.

Comprehensive Summary

Summary of Judgment


1. Introduction


This matter was an opposed application in the Labour Court to review and set aside an arbitration award issued under case number WECT 2954-16. The review concerned an unfair labour practice dispute relating to demotion, as determined in arbitration by the third respondent commissioner under the auspices of the second respondent.


The applicant was the National Union of Metalworkers of South Africa (NUM) acting on behalf of Mr Ayanda Ranelo. The first respondent was WHBO Construction (Pty) Ltd (the employer). The second respondent was the Commission for Conciliation, Mediation and Arbitration (CCMA), and the third respondent was Commissioner Jaques Pienaar NO, who issued the arbitration award under review.


The procedural history was that the dispute was arbitrated at the CCMA and resulted in an award finding that Mr Ranelo was not subjected to an unfair labour practice relating to demotion when he was placed back into his former position of Senior Safety Officer. Mr Ranelo (through NUM) then approached the Labour Court to review that award. The review was heard on 10 May 2017 and judgment was delivered on 11 October 2017.


The general subject-matter of the dispute was whether the employer’s decision to remove Mr Ranelo from the position of Western Cape Divisional Safety Coordinator and place him in the position of Senior Safety Officer constituted a demotion (particularly a demotion in status) and, if so, whether it amounted to unfair conduct for purposes of an unfair labour practice claim.


2. Material Facts


Mr Ranelo commenced employment with WHBO Construction (Pty) Ltd in 2001, initially as a trainee safety officer, and later as a Senior Safety Officer (SSO). In September 2003 he was promoted on a provisional basis to the position of Western Cape Divisional Safety Coordinator (DSC), and in January 2004 he was appointed permanently to that position. It was therefore common cause that he occupied the DSC role for a lengthy period (approximately 11 years) before the events giving rise to the dispute.


In November 2015, Mr Ranelo was verbally informed that he had been removed from the DSC position and would be returned to the post of Senior Safety Officer with immediate effect. He was informed that another SSO, De Wit, would replace him, and that he would now report to De Wit.


A central factual feature relied on in the arbitration award (and addressed by the Labour Court) was the change in the nature and scope of Mr Ranelo’s work. As DSC, he was responsible for various sites, whereas in the SSO role his work was confined to one site, with less work and fewer workers falling under him. Mr Ranelo characterised this change as a demotion that adversely affected his status and dignity.


The employer’s position (as reflected in the award and before the Labour Court) was that there was no demotion because Mr Ranelo’s remuneration was unchanged, he remained employed at the same level, and he reported to a contracts manager as before. The employer also contended that any reduction in scope was temporary and could change if the company was successful in obtaining more substantial tenders, and that he was moved away from more administrative duties in which (on the employer’s version) he was not delivering.


The commissioner resolved factual conflicts by accepting the evidence of the employer’s witness (Mr Moller) where it conflicted with Mr Ranelo’s evidence, and considered Mr Ranelo to be highly emotional and inclined to exaggeration. On that basis, the commissioner concluded that Mr Ranelo had failed to prove, on a balance of probabilities, facts justifying a finding of demotion.


The Labour Court, however, relied on what appeared from the face of the award itself and on the employer’s own version, namely that Mr Ranelo’s responsibilities had been diminished, and considered that even on that version a demotion in status had occurred.


3. Legal Issues


The central legal questions before the Labour Court were whether the commissioner misdirected himself in determining that no demotion occurred, and whether the arbitration award was reviewable on the basis that it was not one a reasonable decision-maker could have made on the material before him (as framed by the applicant).


The dispute primarily concerned the application of legal principles to the facts, rather than a pure question of fact. In particular, the court had to determine whether the commissioner applied the correct legal understanding of demotion, including whether demotion may occur through a reduction in status and responsibilities even where remuneration and formal grade remain unchanged.


The review grounds, as summarised in the judgment, included allegations that the commissioner misapplied the law by equating demotion solely with a reduction in remuneration or employment level, misconstrued the evidence regarding the reduction of responsibilities, and failed to appreciate the occupational detriment arising from the removal of senior responsibilities and reporting changes.


4. Court’s Reasoning


The Labour Court approached the matter by evaluating whether the commissioner’s analysis properly engaged with the legal conception of demotion in status, and whether the evidence was evaluated through the correct legal lens. The court noted that, on the employer’s own version as reflected in the award, Mr Ranelo’s responsibilities were diminished and the move back to SSO was linked to the employer’s view that his administrative capabilities were lacking. The court regarded this as indicating that the move was not merely a neutral operational adjustment, but entailed a reduction in status.


The court considered it significant that Mr Ranelo had occupied the DSC role for an extended period (since 2004). Against that background, the court reasoned that a reversion to the SSO position, accompanied by diminished responsibilities and altered supervisory dynamics, pointed to a status demotion, even if remuneration and certain formal employment features were unchanged.


In assessing the commissioner’s approach, the court held that the commissioner drew an adverse inference from Mr Ranelo’s emotional presentation and used it to prefer the employer’s version, but did so without proper reference to the law on demotion in status. The court concluded that the commissioner evaluated the evidence without applying the applicable legal principles governing demotion, and that this misapplication materially affected the outcome.


The court therefore found that the arbitration award could not stand and should be reviewed and set aside. Importantly, however, the court did not finally determine the entire unfair labour practice dispute. Instead, it made a determinative finding that a demotion in status had taken place, and remitted the matter to the CCMA on a limited basis for determination of the remaining questions, namely whether the demotion constituted unfair conduct and what remedy, if any, should follow.


5. Outcome and Relief


The Labour Court held that Mr Ranelo had been demoted in status. The arbitration award issued under WECT 2954-16 was reviewed and set aside.


The dispute was referred back to the CCMA for a re-hearing before a commissioner other than the third respondent, limited to determining whether the demotion involved unfair conduct by the employer and, if so, the appropriate remedy.


The judgment, as recorded, did not reflect any specific order as to costs.


Cases Cited


Nxele v Chief Deputy Commissioner, Corporate Services, Department of Correctional Services & others (2008) 29 ILJ 2708 (LAC)


Legislation Cited


No legislation was expressly cited in the judgment text provided.


Rules of Court Cited


No rules of court were expressly cited in the judgment text provided.


Held


The Labour Court reviewed and set aside the CCMA arbitration award on the basis that the commissioner failed properly to apply the law relating to demotion in status to the evidence. The court determined that, on the employer’s own version and the contents of the award, Mr Ranelo’s responsibilities had been diminished in a manner constituting a demotion in status, notwithstanding the absence of any reduction in remuneration.


The matter was remitted to the CCMA for re-hearing before a different commissioner, limited to deciding whether the demotion amounted to unfair conduct and what remedy should be granted if unfairness was established.


LEGAL PRINCIPLES


A demotion for purposes of an unfair labour practice dispute is not confined to a reduction in remuneration or formal grading. The judgment applied the principle that a demotion may occur through a reduction in status, which may be evidenced by diminished responsibilities and altered standing within the workplace, even where salary remains unchanged.


In reviewing an arbitration award, the court emphasised the requirement that the decision-maker must apply the correct legal principles to the facts. Where a commissioner evaluates evidence and draws conclusions without proper application of the legal framework relevant to the dispute (here, the law relating to demotion in status), the resulting award may be set aside on review.


Where the court determines that a foundational factual/legal characterisation (such as whether a demotion in status occurred) was incorrectly handled in arbitration, it may set aside the award and remit the matter for determination of outstanding issues, including unfairness and remedy, before a different commissioner.

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[2017] ZALCCT 46
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Ranelo v WHBO Construction (Pty) Ltd and Others (C445/2016) [2017] ZALCCT 46 (11 October 2017)

THE
LABOUR COURT OF SOUTH AFRICA, CAPE TOWN
JUDGMENT
NOT
reportable
Case
no: c445/2016
In
the matter between:
NUM
OBO AYANDA
RANELO
Applicant
and
WHBO
CONSTRUCTION (PTY)
LTD
First
Respondent
COMMISSION
FOR CONCILIATION,
MEDIATION
AND
ARBITRATION
Second

Respondent
COMMISSIONER
JAQUES PIENAAR NO
Third

Respondent
Heard
:
10 May 2017
Delivered
:
11 October 2017
JUDGMENT
RABKIN-NAICKER
J
[1]
This is an opposed application to review an Arbitration Award under
case number WECT 2954-16. The third respondent found that
Mr Ranelo
(Ranelo) was not subject to an unfair labour practice relating to
demotion when the first respondent  placed him
in his former
post of Senior Safety Officer.
[2]
Ranelo began employment with the first respondent in 2001 at first as
a trainee safety officer, later as senior safety officer
(SSO). He
was promoted on a provisional basis to the position of Western Cape
Divisional Safety Coordinator in September 2003.
In January 2004 he
was appointed permanently in that position. In November 2015, Ranelo
was verbally informed that he had been
removed from the DSC position
and would now be returned to the post of SSO with immediate effect.
He was advised that another SSO
(De Wit) would replace him. He was
now to report to De Wit. In his analysis of the evidence before him,
the Commissioner found
inter alia as follows:

[19] As Safety Co-Ordinator Mr
Ranelo was responsible for various sites. As Senior Safety Officer
his work is presently confined
to one site, with less work and less
workers falling under him. He regards this as a demotion that has
adversely affected his status
and dignity, to the extent that he
feels like leaving the company…
[21]
The onus rests on Mr Ranelo to prove on a balance of probabilities
the facts upon which a finding that he was demoted, can
be based. He
failed to do so. The evidence of Mr Moller came across as truthful,
despite cross-examination. Mr Ranelo is most emotional
about the
matter, and came across as a witness who was inclined to exaggerate.
The evidence of Mr Moller is accepted where it came
in conflict with
the evidence of Mr Ranelo.
[22]
The evidence of Mr Moller makes it clear that there was no demotion.
Mr Ranelo’s remuneration is unchanged. He is employed
at the
same level as before, and reports to a Contract’s Manager as
before. Mr Ranelo’s main complaint is that his
work is not
confined to a single site with not many workers on site, in contrast
to the position when he had some 12 sites to visit
as Safety
Coordinator. But as Mr Moller explained, this is a temporary
situation that could change when the company manages to
be successful
in more substantial tenders, and that Mr Ranelo’s
responsibilities on site are then to increase. Mr Ranelo’s

technical authority is acknowledged, and he is released from the more
administrative duties, a role in which he was not delivering.
If he
continued in this role it may have led to an incapacity hearing
raised against him.”
[3]
The grounds of review are set out in paragraph 25 of the founding
affidavit:

25.1 The arbitrator misapplied
the law applicable to unfair labour practices relating to demotion by
equating a demotion solely
with a reduction in remuneration or
employment level. The award thus constitutes a gross error of law……
25.2 The arbitrator misconstrued the
evidence before him such that he failed to appreciate the reduction
in Ranelo’s work
responsibilities was not due to an economic
downturn, but because he no longer had to supervise a number of SSOs
and to coordinate
their respective workplaces.
25.3 The arbitrator failed to assess,
even on the version presented by the company, that Ranelo had
factually been demoted from
a more senior position where SSOs
reported to him, to the situation where he was required to report to
the new DSC.
25.4 Moreover, Ranelo had been demoted
from a post reportable only to the Group Safety Manager and Safety
Champion, to a post where
he was required to report to the contracts
manager.
25.5 The arbitrator failed to
appreciate that by removing key senior responsibilities of a
managerial nature, the company was subjecting
Ranelo to an
occupational detriment to which he had not agreed, and had
effectively blocked his path towards future career advancement.”
[4]
It is submitted on behalf of applicant that the Commissioner should
have found factually that a demotion had taken place and
then
considered whether it was fair or not. He failed to make this enquiry
and the applicant argues that the award is not one a
reasonable
decision make should have made.
[5]
It was first respondent’s case at arbitration and before me,
that Ranelo had not been demoted because his terms and conditions
of
employment and reporting structure had not changed. In addition, his
salary and grading structure was not effected or changed.
However, it
is evident even on the face of the Award itself that Ranelo’s
responsibilities had been diminished. The company
considered his
capabilities as an administrator to be lacking and clothed his move
back to a SSO as an operational issue. It would
seem to the Court
that even on the company’s evidence before the Commissioner, a
demotion in status had taken place. It is
noteworthy that Ranelo had
been in the position of Western Cape DSC since 2004 i.e. some 11
years. The Commissioner appears to
have drawn a negative inference
about Ranelo’s emotion during the arbitration, determining that
his evidence was as a result
exaggerated and the Company’s
should be preferred. He made this determination without proper
reference to the law on demotion
in status
[1]
and evaluated the evidence without  applying the law to it.
[6]
The Award stands to be reviewed and set aside. I have decided to
remit the dispute to the CCMA for hearing on a limited basis,
this
Court having determined that a demotion in status has taken place. I
make the following order:
Order
1. The applicant has been demoted in
status;
2. The Award under case number WECT
2954-16 is reviewed and set aside;
3. The dispute is referred back to the
second respondent for re-hearing before a Commissioner other than
third respondent who is
to decide the following issues:
3.1. Whether the demotion involved
unfair conduct by the employer and if so;
3.2 The appropriate remedy for such
unfair conduct.
__________________
H.
Rabkin-Naicker
Judge
of the Labour Court
Appearances:
Applicant
:
Cheadle Thompson & Haysom INC
First
Respondent
: M. Aggenbach instructed by Fluxmans Attorneys
[1]
Nxele v Chief Deputy Commissioner, Corporate Services, Department of
Correctional Services & others (2008) 29 ILJ 2708 (LAC)