Independent Municipal And Allied Trade Union v South African Local Government Bargaining Council and Others (D476/09) [2009] ZALCD 24 (26 November 2009)

80 Reportability

Brief Summary

Labour Law — Collective Agreements — Interpretation of dispute resolution clauses — The Independent Municipal and Allied Trade Union (IMATU) sought a declaratory order regarding the interpretation of a collective agreement (DP3) governing the TASK Grading Review process, specifically whether employees could refer grievances arising from unanimous decisions of the Grading Forum to arbitration. The Municipality conceded that previous arbitration reviews should succeed, but contested the jurisdictional basis for arbitration. The Labour Court held that the collective agreement clearly intended for unanimous decisions of the Grading Forum to be final and binding, thus denying IMATU's request for a broader interpretation that would allow arbitration of such decisions. The application was dismissed with costs.

Comprehensive Summary

Summary of Judgment


1. Introduction


The proceedings took the form of an application in the Labour Court for a declarator concerning the interpretation and application of a dispute-resolution clause in a collective agreement regulating a job grading review process. The matter arose in the context of multiple, prior dispute-resolution steps, including two reviews of arbitration awards and two other arbitrations conducted under the auspices of the applicable bargaining framework.


The applicant was the Independent Municipal and Allied Trade Union (IMATU). The first respondent was the South African Local Government Bargaining Council (SALGBC). The second respondent was the eThekwini Municipality (the employer). The third respondent was the South African Municipal Workers’ Union (SAMWU).


The procedural history reflected that earlier arbitrations and subsequent reviews had raised a recurring, central controversy about jurisdiction, specifically whether certain grading disputes were capable of being arbitrated at the bargaining council. Although the Municipality conceded that the review applications should succeed, it did not concede on the basis advanced by the relevant arbitrators (namely, lack of jurisdiction). Given the centrality of the jurisdiction point, the parties obtained an order by consent in Case No D512/07 permitting the parties to approach the Labour Court for a declarator. This application therefore sought authoritative clarification of the meaning and effect of clause 3 of the collective agreement.


The subject-matter of the dispute was the finality (or otherwise) of decisions of a contractually created Grading Forum under a “TASK Grading Review process,” and whether employees could refer disputes about such decisions to arbitration, including where the Grading Forum’s decision was unanimous.


2. Material Facts


IMATU, the Municipality, and SAMWU concluded a collective agreement (referred to in the judgment as annexure DP3) to regulate a TASK Grading Review process. In terms of DP3, the parties established and entrusted the Grading Forum (GF) with the power and function of reviewing grades assigned to positions within specified operational entities of the Municipality. The stated aim of the grading project was to achieve consistency in grades for posts across multiple regions that had previously used differing grading systems. The court treated this context as relevant to understanding why the agreement contained mechanisms aimed at both dispute resolution and expedition.


DP3 expressly anticipated disputes arising from the grading exercise. To balance effective dispute resolution with the need for the grading process to be completed “expeditiously and finally,” DP3 set out terms of reference for the GF in clause 3. The court relied centrally on the wording of these provisions.


Clause 3.1 restricted reviews by stating that reviews would only be considered on the basis of evidence supporting an inconsistent outcome of grades for comparable posts. Clause 3.2 provided that a unanimous decision by the GF “following this review process” would be final and binding on all parties, and that there would be no grievance rights against such a unanimous decision. Clause 3.3 stated that “any dispute arising from 3.1 above” would be submitted for arbitration.


The material dispute before the court was not factual in the ordinary sense, but interpretive: IMATU contended for a reading of DP3 that would permit arbitration in circumstances broader than those accepted by the other side, including in relation to certain unanimous decisions (particularly where IMATU alleged the GF had not properly followed the intended review process). The Municipality’s position (advanced in argument by counsel) was that DP3 created a dispute-resolution structure in which unanimous GF decisions were insulated from further challenge, and only disputes of the kind described in clause 3.1 could be arbitrated.


3. Legal Issues


The central legal question was the proper interpretation of clause 3 of DP3, and specifically whether DP3 permitted employees (or the union on their behalf) to refer disputes to arbitration in circumstances where the Grading Forum had made a unanimous (or consensus) decision, including where it was alleged that the GF had not properly applied or complied with the review constraints described in clause 3.1.


Closely connected to this was the jurisdictional issue: whether, on the correct interpretation of DP3, the SALGBC had jurisdiction to arbitrate disputes arising from GF decisions that were unanimous. This was primarily a dispute of law (interpretation of a written collective agreement), although it had implications for how jurisdiction would be determined in arbitration proceedings.


A further interpretive issue concerned the meaning and function of the words “following this review process” in clause 3.2 and the scope of the phrase “any dispute” in clause 3.3, in light of DP3’s apparent purpose of achieving finality in grading outcomes.


4. Court’s Reasoning


The court approached the matter as one of interpreting a written instrument, applying the interpretive guidance stated by the Supreme Court of Appeal in KPMG Chartered Accountants (SA) v Securefin Ltd & Another 2009 (4) SA 399 (SCA). It emphasised that interpretation is a matter of law for the court, not for witnesses, and that while context may be used to establish the factual matrix or purpose of a document, extrinsic material must be used “as conservatively as possible.” The court stated that it could have regard to prior agreements and subsequent guidelines/circulars referred to in argument, but concluded that it did not need to do so because DP3 was, in its view, “sufficiently clear.” It indicated that any reference to external documents would serve only to reinforce, not to aid, its interpretation.


A significant component of the court’s reasoning lay in identifying the purpose of DP3 as a collective agreement. It described DP3’s context—collective bargaining and the need to sustain a workable collective bargaining system—as material to interpretation. On the court’s reading, the “clear intention” of the parties was to design a dispute-resolution system specifically tailored for disputes arising from GF decisions, with finality as a “critical” design feature. It relied on wording in DP3 (including clause 1.1, quoted in the judgment) which described employees being entitled to request a once-off review of their TASK grade, based on evidence of inconsistent grading outcomes for comparable posts.


Against that background, the court reasoned that clause 3.1 did not merely describe a general subject of disputes; it imposed a restriction on when reviews could occur: only where there was evidence of inconsistent outcomes for comparable posts. It further understood DP3 as restricting the “once-off review” mechanism in a manner that supported finality, and as drawing an explicit line at unanimous GF outcomes. In its analysis, clause 3.2’s statement that a unanimous decision “shall be final and binding” operated as an agreed endpoint, excluding further grievance rights and, by implication, excluding arbitration about the merits of such decisions.


The court placed interpretive weight on the drafting of clause 3.3, which referred expressly to disputes arising from 3.1 above, and not to disputes arising from clause 3.2. This was treated as confirming that DP3 contemplated arbitration for disputes of the limited kind described in clause 3.1, and not for disputes about the finality rule in clause 3.2.


In addressing IMATU’s contention that unanimous decisions should not be final if the GF had not properly followed the review process, the court rejected that interpretation. It accepted that the submission had intuitive appeal (in that it sought to avoid employees being bound by irrational outcomes), but held that such a reading would undermine DP3’s express commitment to finality by rendering potentially “every decision” of the GF referable to arbitration, thereby extending disputes through protracted litigation. It considered that this would be inconsistent with the parties’ agreed objective of expeditious and final resolution.


The court also applied a collective bargaining value judgment: it described it as an “elementary tenet” that a constituency is bound by the bargain made by its representatives, whether “good or bad,” absent a constitutional challenge (which was not advanced). It further observed, on the facts of DP3’s structure, that the consequence of finality was mitigated because the bar operated only against unanimous, not majority, decisions. Since the GF comprised representatives of all the parties, the court reasoned that IMATU could avoid unanimity by dissenting, thereby preventing the finality consequence in clause 3.2 from being triggered.


On the specific linguistic issue, the court concluded that, given the priority placed on finality, the word “following” in clause 3.2 should be interpreted to mean “after”, rather than importing an additional condition that would make unanimous decisions reviewable whenever the process was allegedly not followed. It also treated “the review process” as referring back to the process in clause 3.1 (the inquiry into inconsistent outcomes for comparable posts), and held that IMATU’s interpretation would defeat the agreement’s design.


The judgment concluded with an evaluative statement that IMATU’s proposed declarator would in substance require the court to “make a new agreement,” which it could not do.


5. Outcome and Relief


The Labour Court dismissed the application for a declarator. It ordered IMATU to pay costs, including the costs of two counsel.


The court further recorded that the costs reserved in Case Nos D564/07 and D512/07 were, by agreement, awarded to IMATU.


Cases Cited


KPMG Chartered Accountants (SA) v Securefin Ltd & Another 2009 (4) SA 399 (SCA).


UWCASU & Others v University of the Western Cape (2002) 5 BLLR 487 (LC).


Food and Allied Workers Union v Clover SA Limited (2000) 21 ILJ 1443 (CCMA).


North East Cape Forests v SA Agricultural Plantation & Allied Workers Union & Others (1997) 18 ILJ 971 (LAC).


Scottish Union & National Insurance Co Ltd v Native Recruiting Corporation Ltd 1934 AD 458.


Total SA (Pty) Ltd v Bekker [1991] ZASCA 183; 1992 (1) SA 617 (A).


Melmoth Town Board v Marius Mostert (Pty) Ltd 1984 (3) SA 718 (A).


Union Government v Vianini Ferro-Concrete Pipes (Pty) Ltd 1941 AD 43.


Food & Allied Workers Union v Commission for Conciliation, Mediation & Arbitration & Others (2007) 28 ILJ 382 (LC).


Communication Workers Union & Others v SA Post Office Ltd (2005) 26 ILJ 1679 (LC).


Du Preez en Andere v Nederduitsegereformeerde Gemeente, De Deur 1994 (2) SA 191 (W).


Van der Post v Twijfelhoek Diamond Prospecting Syndicate 1903 (2) SC 213.


Barnett v Commissioner of Taxes 1959 (2) SA 713.


Premier, Free State, & Others v Firechem Free State (Pty) Ltd 2000 (4) SA 413 (SCA).


Delmas Milling Company Ltd v Du Plessis 1955 (3) SA 447 (A).


Swart & ’n Ander v Cape Fabrix (Pty) Limited 1979 (1) SA 195 (A).


Turner Morris (Pty) Ltd v Riddell 1996 (4) SA 397 (E).


Legislation Cited


No legislation was cited in the judgment.


Rules of Court Cited


No rules of court were cited in the judgment.


Held


The court held that, on the proper interpretation of clause 3 of the collective agreement (DP3), the parties intended a dispute-resolution system that prioritised finality in the TASK grading review process. It held that clause 3.2 renders unanimous Grading Forum decisions final and binding, with no grievance rights against such decisions, and that clause 3.3 provides for arbitration only in respect of disputes arising from clause 3.1, not in respect of unanimous decisions under clause 3.2.


It accordingly refused to grant the declaratory relief sought by IMATU and dismissed the application with costs (including the costs of two counsel), while recording a separate agreed costs position in relation to reserved costs in two earlier matters.


LEGAL PRINCIPLES


The interpretation of a written instrument is a matter of law for the court, and extrinsic evidence may not contradict, add to, or modify a document intended as a complete memorial of the jural act, subject to limited, conservative use of contextual material to establish purpose or factual matrix, as articulated in KPMG Chartered Accountants (SA) v Securefin Ltd & Another 2009 (4) SA 399 (SCA).


A collective agreement must be interpreted in its collective bargaining context, and courts should respect the primacy of collective agreements in sustaining a functional collective bargaining system. Where the text and purpose of the agreement indicate an intention to achieve finality, an interpretation that undermines that finality by enabling unrestricted onward dispute resolution will generally be disfavoured.


Where a collective agreement expressly provides that a particular category of decision (here, a unanimous decision of a contractually established forum) is final and binding and excludes further grievance rights, that finality provision is given effect according to its terms, and arbitration clauses tied to defined categories of disputes (here, disputes arising from clause 3.1) are confined to those categories.


Courts will not re-make or re-draft the parties’ bargain by granting declaratory relief that, in substance, would alter the allocation of finality and dispute-resolution mechanisms agreed to in the collective agreement.

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[2009] ZALCD 24
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Independent Municipal And Allied Trade Union v South African Local Government Bargaining Council and Others (D476/09) [2009] ZALCD 24 (26 November 2009)

IN THE LABOUR COURT OF
SOUTH AFRICA
HELD AT DURBAN
CASE
NO
: D476/09
DATE
:26
NOVEMBER 2009
REPORTABLE
INDEPENDENT MUNICIPAL
AND
ALLIED
TRADE UNION
APPLICANT
and
SOUTH AFRICAN LOCAL
GOVERNMENT
BARGAINING COUNCIL
FIRST RESPONDENT
ETHEKWINI
MUNICIPALITY
SECOND RESPONDENT
SOUTH AFRICAN
MUNICIPAL WORKERS’
UNION
THIRD
RESPONDENT
JUDGMENT
PILLAY
D, J
INTRODUCTION
1.
This
application is preceded by two reviews of arbitration awards
[1]
and two other arbitrations, one before Professor Allan
Rycroft
[2]
and the other before
Professor Karthigasen Govender
[3]
.
The second respondent Municipality conceded that the reviews should
succeed, but not on the grounds of the arbitrators’
findings
that they did not have jurisdiction.  Given the centrality of
the dispute about jurisdiction, the parties obtained
an order by
consent in Case No D512/07 to seek a declarator from the Labour
Court, hence this application.
BACKGROUND
2.
The background to this application for a
declarator is that the applicant union, the Independent Municipality
and Allied and Trade
Union (IMATU), the Municipality, which is the
employer, and the third respondent, the South African Municipal
Workers Union
(SAMWU) concluded a collective agreement (annexure DP3)
to regulate the TASK Grading Review process.  In terms of DP3,
the
parties entrusted to the Grading Forum (GF) the power and
function of reviewing the grade assigned to positions within the
Metropolitan,
North Central, South Central, Inner West and South
Operational Entities of the Municipality.  The aim of the
grading project
was to achieve consistency in the grades assigned to
the posts.  As the project spanned five regions with varying
grading
systems, it was a mammoth task.  Given the aim of DP3,
the parties anticipated that there would be disputes.  And there

were several.
3.
At the same time, the parties appreciated
that the grading process had to be completed expeditiously and
finally. Balancing both
needs, that is the effective resolution of
disputes and the expeditious finalisation of the grading process, the
parties agreed
to the following terms of reference for the GF:
"Terms of reference:
3.1 Reviews will only be
considered on the basis of evidence supporting an inconsistent
outcome of grades for comparable posts.
3.2 A unanimous decision
by the Grading Forum following this review process, shall be final
and binding on all parties.  There
shall be no grievance rights
against a unanimous decision of the Grading Forum.
3.3 Any dispute arising
from 3.1 above shall be submitted for arbitration."
4.
The interpretation and application of
clause 3 above of DP3 is the subject of this dispute.  IMATU
seeks an order amended to
read in the following terms:
"(T)hat those of the
second respondent's employees who are aggrieved by or dispute any
decision of the T.A.S.K Grading Forum
(“the Grading Forum”)
established in terms of the collective agreement, may refer such
grievance or dispute to the
first respondent for arbitration, whether
or not such decision is a unanimous or a
consensus
decision of
that body, provided that such dispute arises:
i. from a matter
contemplated in clause 3.1 thereof, or
ii.
without the review process contemplated in clause 3.2 having been
followed."
SUBMISSIONS
5.
For
IMATU, Mr Winchester SC submitted that clause 3 did not deprive the
Bargaining Council of jurisdiction because that question
is dependent
on the facts of each case, which have to be established at
arbitration.  He referred to various authorities
[4]
and to certain clauses
[5]
in DP3 to support his submission that clause 3 does not mean that all
unanimous decisions of the forum are final and binding.
If the
GF comes to unanimous decisions without "following (the) review
process" or without considering the "evidence
supporting an
inconsistent outcome of the grades from comparable posts", such
a decision cannot be final and binding.
Furthermore, the words
"any dispute" in clause 3.3 was broad enough to support his
interpretation.  If it had been
the intention of the parties to
render unanimous decisions final and binding, they would have omitted
the words "following
this review process".  In
addition, if the parties intended clause 3.3 to apply to unanimous
decisions only, they would
have added words to that effect, as they
did in previous collective agreements. So submitted Mr Winchester.
6.
Mr
van Niekerk SC, with Mr Schumann, submitted that the Court should
have regard to three agreements concluded prior to DP3, because
DP3
amalgamates and regulates all the regions covered in the prior
agreements.  He referred to various authorities in support
of
his submission that the Court should consider all the related
contracts
[6]
, authorities
dealing generally with regard to the interpretation of contracts
[7]
and especially collective agreements
[8]
.
7.
On Mr van Niekerk’s interpretation,
the word "following" meant simply that the GF would attempt
to reach consensus
after
the review process had been followed.  The words "any
dispute" refers to any dispute other than one about a unanimous

decision of the GF.  The binding effect of clause 3 is clear
from its contents.  If the purpose of clause 3 is to
confer
a review jurisdiction on the Bargaining Council, regardless of
whether the GF's decision is unanimous, that would have been

expressly stated.
8.
Mr
van Niekerk cited extensively the opinions of Professors Rycroft on
the primacy of collective agreements,
[9]
and Govender on ascertaining the intention of the parties from
guidelines and circulars prepared subsequent to DP3 with the purpose

of aiding its interpretation and application.
[10]
ANALYSIS
9.
In
KPMG
Chartered Accountants (SA) v Securefin Ltd & Another
2009 (4) SA 399
(SCA) at 409, paragraph 39, the Supreme Court of
Appeal directed as follows regarding the interpretation of documents:
i.

(T)he integration (or parol
evidence) rule remains part of our law.  However, it is
frequently ignored by practitioners and
seldom enforced by trial
courts.  If a document was intended to provide a complete
memorial of a jural act, extrinsic evidence
may not contradict, add
to or modify its meaning.
ii.
(I)nterpretation is a matter of law and not
of fact  and, accordingly, interpretation is a matter for the
court and not for
witnesses.
iii.
(T)he rules about admissibility of evidence
in this regard do not depend on the nature of the document, whether
statute, contract
or patent.
iv.
(T)o the extent that evidence may be
admissible to contextualise the document (since ‘context is
everything’) to establish
its factual matrix or purpose or for
purposes of identification, ‘one must use it as conservatively
as possible’.
The time has arrived for us to accept that
there is no merit in trying to distinguish between ‘background
circumstances’
and ‘surrounding circumstances’.
The distinction is artificial and, in addition, both terms are
vague and confusing.
Consequently, everything tends to be
admitted.  The terms ‘context’ or ‘factual
matrix’ ought to suffice".
(Footnotes
from the judgment omitted.)
10.
The Court accepts that it can use the prior
agreements, the subsequent guidelines and circulars to interpret
DP3.  However,
it does not have to do so because DP3 is
sufficiently clear. If the Court does refer to the other documents,
it is purely to reinforce,
not aid, its interpretation of DP3.
11.
DP3 is a collective agreement, a context
material to its interpretation.  Maintaining the primacy of
collective agreements
is quintessential to sustaining a viable and
vibrant collective bargaining system.  In this case, the clear
intention of the
parties to DP3 was to design a dispute resolution
system specifically for disputes arising from decisions of the GF.
Critical
to the design was finality of the disputes.  To this
end, the parties agreed as a principle that:
"Employees
may request a
once
off
review of their T.A.S.K grade for their posts in accordance with the
main T.A.S.K Agreement based on evidence supporting an inconsistent

outcome of grades for comparable posts."
[11]
(Court’s
underlining)
12.
They reinforce this principle in paragraph
3.1 when they restrict reviews to cases where there is evidence
supporting an inconsistent
outcome of grades for comparable posts.
They also restrict the once-off review to decisions of the GF that
are not unanimous.
They further fortify their quest for
finality by agreeing that unanimous decisions of the GF "shall
be final and binding on
all parties".  That clause 3.3
refers to clause 3.1 only and not 3.2 confirms that no arbitration
arises from paragraph
3.2.
13.
As appealing as Mr Winchester's submission
is that if aggrieved employees were not allowed to review both
unanimous and non-consensual
decisions of the GF, they could be
saddled with wholly irrational decisions, it must be rejected.
An elementary tenet of
collective bargaining is that the constituency
is bound by the bargain, good or bad, that its representatives make
on its behalf.
The obvious remedy available to the constituency
is to not elect or re-elect its representatives, perhaps to dismiss
them or even
to sue or charge them for negligence, fraud or other
cause.  The bargain, however, stands, unless it is manifestly
unconstitutional,
a submission not made in these proceedings.
14.
In the context of DP3, however, the impact
of clause 3.2 is not as extreme as IMATU will have the Court find.
The bar to review
is against unanimous, not majority, decisions.
The GF is composed of representatives of all the parties to DP3.
All
IMATU has to do is to dissent to avoid a unanimous decision.
In that way, it could avoid any irrational decision emanating
from
the GF.
15.
Given the high priority the parties place
on finality of grading disputes, the word "following" in
clause 3.2 must mean
"after".  The words "the
review process" must refer to the review process in clause 3.1
to determine inconsistent
outcomes of grades for comparable posts.
If the Court accepts the meaning IMATU attributes to the words
"following this
review process", namely that if the process
is not followed, in arriving at unanimous decisions, such decisions
must also
be reviewable, the parties' aim of achieving finality will
be wholly defeated.  Potentially, every decision of the GF could

be referred to arbitration; thereafter, beating a protracted path to
the Constitutional Court becomes all too real.
16.
In summary, IMATU is asking the Court to
make a new agreement.  That this Court cannot and should not do.
17.
In the circumstances, the application is
DISMISSED WITH COSTS
,
including the costs of two counsel.
18.
The costs reserved in cases D564/07 and
D512/07 are awarded to IMATU by agreement.
_______________
Pillay
D, J
Date
of Hearing: 24 November 2009
Date
of Judgment: 26 November 2009
Date
edited: 16 December 2009
Appearances:
For
the Applicant:
Adv A Winchester
instructed by Futcher Attorneys
For
the Respondent
: Adv GO van Niekerk SC
with Adv P Schumann instructed by Hughes Madondo
IN
THE LABOUR COURT
HELD
AT DURBAN
CASE
NO

:

D476/09
DATE

:

26 NOVEMBER 2009
IMATU
versus
SALGBC
& ANOTHER
BEFORE
THE HONOURABLE MADAM JUSTICE PILLAY
ON
BEHALF OF APPLICANT

:

MR WINCHESTER SC
ON
BEHALF OF RESPONDENT
:

MR VAN NIEKERK SC
INTERPRETER

:

NOT REQUIRED
REPORT ON
RECORDING
CLEAR.  Thank
you.  Heads of argument for proper citations alluded to by
the Court was not received.
[1]
Case
No's D564/07 and 512/07
[2]
Case
No EMD110404, dated 10 April 2006
[3]
Case
No EMD100506, dated 6 April 2008
[4]
UWCASU
& Others v University of the Western Cape
(2002) 5 BLLR 487
LC at 490;
Food
and Allied Workers Union v Clover SA Limited
(2000) 21 ILJ 1443 (CCMA);
North
East Cape Forests v SA Agricultural Plantation & Allied Workers
Union & Others
(1997) 18 ILJ 971 LAC;
Scottish
Union & National Insurance Co Ltd v Native Recruiting
Corporation Ltd
1934 AD 458
at 465;
Total
SA (Pty) Ltd v Bekker
[1991] ZASCA 183
;
1992 (1) SA 617
(A) at 624I;
Melmoth
Town Board v Marius Mostert (Pty) Ltd
1984(3)
SA 718 (A);
Union Government
v Vianini Ferro-Concrete Pipes (Pty) Ltd
1941 AD 43
;
Food
& Allied Workers Union v Commission for Conciliation, Mediation
& Arbitration & Others
(2007) 28 ILJ 382 LC;
Communication
Workers Union & Others v SA Post Office Ltd
(2005) 26 ILJ 1679 LC..
[5]
clauses
3, 1.1, 1.8, 2.1, 2.2, 2.3 and 2.4
[6]
Du
Preez en Andere v Nederduitsegereformeerde Gemeente, De Deur
1994
(2) SA 191
(W);
Van
der Post v Twijfelhoek Diamond Prospecting Syndicate
1903 (2) SC 213
and
Barnett
v Commissioner of Taxes
1959 (2) SA 713
at 720;
Premier,
Free State, & Others v Firechem Free State (Pty) Ltd
2000 (4) SA 413
(SCA);
KPMG
Chartered Accountants (SA) v Securefin Ltd & Another
2009 (4) (A) 339 at 409 H&I;
Delmas
Milling Company Ltd v Du Plessis
1955 (3) SA 447
A and
Christie,
The Law of Contract, 4
th
Edition
pages 245 to 248
[7]
Swart
&'n Ander v Cape Fabrix (Pty) Limited
1979 (1) SA 195
(A);
Turner Morris
(Pty) Ltd v Riddell
1996
(4) SA 397 (E)
[8]
North
East Cape Forests v SA Agricultural Plantation & Allied Workers
Union & Others
1997 18 ILJ 971 LAC
[9]
Paragraph
27 to 28 of the heads of argument for the Municipality
[10]
Paragraphs
35-38 of heads of argument for the Municipality
[11]
Paragraph
1.1 of DP3