Director-General: Office of the Premier of the Western Cape and Another v South African Medical Association obo Broen and Others (CA 5/2011) [2013] ZALAC 9 (26 April 2013)

75 Reportability

Brief Summary

Labour Law — Unfair dismissal — Procedural and substantive fairness — Appeal against arbitration award reinstating employee — Employee dismissed without evidence of misconduct or absence without permission — Arbitrator's decision found to be reasonable — Reinstatement impractical due to lack of available non-clinical position — Compensation awarded instead of reinstatement. Dr. Hermanus Broens, a principal medical officer, was dismissed by the Department of Health, Western Cape, after being in a state of bureaucratic limbo regarding his employment status due to a medical condition. The arbitrator found that there was no evidence justifying his dismissal, leading to an award for reinstatement. The Labour Appeal Court held that reinstatement was not practicable and awarded compensation instead, as no suitable position existed for Dr. Broens.

Comprehensive Summary

Summary of Judgment


1. Introduction


This matter was an appeal in the Labour Appeal Court against a judgment of the Labour Court (Steenkamp J). The Labour Court had upheld (on review) an arbitration award made under the auspices of the Public Health and Welfare Sectoral Bargaining Council, in which the arbitrator (Ramabulana N.O.) found that the dismissal of Dr Bernades Hermanus Broens was procedurally and substantively unfair and ordered his retrospective reinstatement, albeit into a non-clinical equivalent post.


The appellants were the Director-General: Office of the Premier of the Western Cape and the Head: Health Department of Health Western Cape. The first respondent was the South African Medical Association, acting on behalf of Dr Broens. The second respondent was the bargaining council, and the third respondent was the arbitrator in his official capacity.


The dispute concerned whether Dr Broens’ employment had been lawfully terminated and, if not, what remedy was appropriate. In particular, the employer sought to justify termination by reliance on a statutory “deeming discharge” provision applicable to prolonged unauthorised absence from duty, while the employee contended that he had not wilfully absented himself and that the employer had failed to deal appropriately with his medically documented inability to perform clinical duties.


2. Material Facts


Dr Broens was employed as a principal medical officer at the Bellville Community Health Centre. In June 2002, he was diagnosed with anxiety and depression with a social phobia. A psychiatrist recommended that he be redeployed in a non-clinical capacity.


On 13 January 2003, Dr Broens was informed that he would be redeployed to perform vetting functions, but this redeployment decision was later reversed by the appellants. In April 2003, he met with the Chief Medical Officer, Dr Perez, who informed him that a placement could not be found and advised that medical boarding proceedings would be initiated on the basis that Dr Broens was medically unfit.


On 12 November 2003, Dr Broens objected to being medically boarded. He was referred to a state psychiatrist, who again recommended placement in a non-clinical position. It was common cause that after 12 November 2003, Dr Broens did not return to work. The judgment recorded his description of being in “bureaucratic limbo”, in that there were no further communications from the Department for a period.


On 14 June 2004, the Department sent a letter headed “termination of contract of employment” stating that Dr Broens’ contract was terminated with immediate effect. On 7 July 2004, a further letter was sent stating that because Dr Broens had been absent without permission for more than one calendar month since 13 October 2003, his services were deemed terminated due to misconduct in terms of section 17(5)(a)(i) of the Public Service Act 1994, with effect from 13 October 2003.


At arbitration, the employer called one witness, Dr Martell (Chief Medical Officer). The arbitrator found that the employer failed to provide evidence of wrongdoing by Dr Broens that would justify dismissal procedures, and that the witness had no knowledge of the employee’s absence or the basis on which dismissal was necessary, having acted on instructions.


On review, the Labour Court similarly found that no evidence was produced showing that Dr Broens had been absent without permission, and that the evidence rather suggested that the Department had not yet decided what to do about his situation (whether to redeploy him or proceed with medical boarding), while Dr Broens remained under the impression that a suitable placement was still being sought.


In the Labour Appeal Court, the evidential picture remained that Dr Martell could not explain the basis for the dismissal letter, while Dr Broens maintained that his employment had not been terminated prior to the dismissal letters and that continued salary payment contributed to his understanding that he remained employed. The psychiatric report referenced in the judgment supported that he could function adequately in a non-clinical capacity and described a stalemate over his return to work.


3. Legal Issues


The central legal questions were whether the arbitrator’s finding—confirming that Dr Broens had been dismissed and that the dismissal was procedurally and substantively unfair—was reasonable on the review standard applied by the Labour Court and considered on appeal.


A further question concerned the employer’s reliance on section 17(5)(a)(i) of the Public Service Act 1994 (a statutory deeming provision) as a basis for termination, and whether that reliance was sustainable on the evidential record and procedural footing on which the arbitration had proceeded.


Finally, assuming unfair dismissal was correctly found, the court had to determine the appropriate remedy, specifically whether reinstatement or re-employment into a non-clinical equivalent position was competent and practicable on the evidence, or whether the proper remedy was compensation under the Labour Relations Act 68 of 1995.


The dispute primarily concerned the application of legal standards to the facts, including an evaluative assessment of the reasonableness of the arbitral outcome and the practicability of reinstatement or re-employment.


4. Court’s Reasoning


The Labour Appeal Court held that, on the evidence, there was no basis to conclude that the arbitrator’s decision was one that a reasonable arbitrator could not reach. The court emphasised the limited and uninformative nature of the employer’s evidence at arbitration. Dr Martell, the employer’s only witness, testified that he had been instructed to draft the relevant correspondence and could not explain the foundation for dismissal. His testimony went no further than indicating that discussions had reached a point where the Department believed it could not accommodate Dr Broens in a non-clinical role and that continuing employment would have had to be in a clinical capacity.


By contrast, the employee’s evidence was that he understood he remained employed, reinforced by the Department’s conduct, including continued payment of salary. The psychiatric report (as referenced) supported the proposition that he was capable of performing non-clinical work and described a stalemate as to how and where he would return. On this evidential material, the court found no clear proof that Dr Broens had been dismissed before the June/July 2004 letters, nor that he had wilfully absented himself from duty in a manner consistent with misconduct.


In dealing with the employer’s reliance on the statutory deeming discharge provision in section 17(5)(a)(i) of the Public Service Act, the court identified multiple difficulties. The arbitration had proceeded on a consensual basis before the bargaining council, and the determination required was framed as whether there had been a dismissal as contemplated by section 186 of the Labour Relations Act 68 of 1995. Further, the first termination letter of 14 June 2004 did not invoke the Public Service Act provision, and the employer’s conduct (including salary payment) was inconsistent with an assertion that it had treated the employee as absent without permission for more than one calendar month. The later reliance on section 17(5)(a)(i) in the 7 July 2004 letter also ran counter to the earlier termination communication. On this record, the court held that the evidence before the arbitrator was insufficient to sustain the employer’s case on the deeming provision, and it was unnecessary to engage further with argument about that provision.


On remedy, the court accepted the Labour Court’s view that reinstatement into the same clinical position was not reasonably practicable, particularly given the psychiatric evidence indicating that Dr Broens could not function in a clinical environment. However, the Labour Appeal Court held that the arbitrator’s remedial order was defective because there was no evidence that a designated, equivalent non-clinical post existed into which Dr Broens could be placed. The court reasoned that, absent evidence of such a post, it was inappropriate to make an order effectively placing an employee into a different post that might not exist and could not simply be created by an award.


Given that reinstatement or re-employment could not be required in the circumstances because it was not reasonably practicable, the court held that the matter fell within section 193(2)(c) of the Labour Relations Act 68 of 1995. The only reasonably available remedy on the facts was therefore compensation, and the court held that the appropriate award was the maximum compensation permitted by section 194(1), namely 12 months’ remuneration calculated at the employee’s rate of remuneration on the date of dismissal.


5. Outcome and Relief


The appeal was upheld in part. The Labour Appeal Court confirmed the finding that Dr Broens’ dismissal was procedurally and substantively unfair, but it set aside the reinstatement / re-employment component and substituted an order of compensation.


The substituted order required the appellants to pay Dr Broens compensation equal to 12 months’ remuneration, calculated at his rate of remuneration on the date of dismissal. The appellants were also ordered to pay the first respondent’s costs in the Labour Court proceedings.


As to the appeal itself, the court made no order as to costs, reasoning that although the first respondent had been substantially successful in the court a quo, the appellants had achieved some success on appeal.


Cases Cited


No prior cases were expressly cited in the judgment.


Legislation Cited


Public Service Act 1994 (PROC 103 of 1994), section 17(5)(a)(i).


Labour Relations Act 68 of 1995, sections 186, 193(2)(c), and 194(1).


Rules of Court Cited


No rules of court were cited in the judgment.


Held


The Labour Appeal Court held that the arbitrator’s conclusion that Dr Broens had been dismissed and that the dismissal was procedurally and substantively unfair was reasonable on the evidence and therefore stood.


The court further held that the employer’s attempt to justify termination through the section 17(5)(a)(i) deeming discharge mechanism could not succeed on the evidential record and the way the dispute had been framed and conducted.


On remedy, the court held that reinstatement or re-employment was not reasonably practicable because Dr Broens could not return to clinical work and there was no evidential basis for placement into an existing equivalent non-clinical post. The appropriate relief was therefore maximum compensation of 12 months’ remuneration.


LEGAL PRINCIPLES


The review or appellate assessment of an arbitral outcome proceeds on a standard that asks whether the decision is one that a reasonable arbitrator could reach on the evidence, and where the employer fails to adduce evidence substantiating wrongdoing, a finding of unfair dismissal may remain unassailable on that standard.


A statutory deeming discharge for unauthorised absence cannot be sustained where the employer’s own conduct and evidential presentation do not support the factual premise of unauthorised absence, and where the employer’s reliance on the deeming provision is inconsistent with earlier termination communications and the basis on which the dispute was prosecuted.


Where reinstatement or re-employment is not reasonably practicable within the meaning of section 193(2)(c) of the Labour Relations Act 68 of 1995, compensation is the appropriate remedy, and the court may award the maximum compensation permitted by section 194(1) where justified on the facts.

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[2013] ZALAC 9
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Director-General: Office of the Premier of the Western Cape and Another v South African Medical Association obo Broen and Others (CA 5/2011) [2013] ZALAC 9 (26 April 2013)

REPUBLIC
OF SOUTH AFRICA
IN
THE LABOUR APPEAL COURT OF SOUTH AFRICA
(HELD
AT CAPE TOWN)
Case No: CA 5/2011
In the matter between:
DIRECTOR
- GENERAL: OFFICE OF THE
PREMIER
OF THE WESTERN CAPE
......................................................
First
Appellant
THE
HEAD: HEALTH DEPARTMENT OF
HEALTH
WESTERN CAPE
.................................................................
Second
Appellant
And
SOUTH
AFRICAN MEDICAL ASSOCIATION
obo
BERNADES HERMANUS BROENS
............................................
First
Respondent
THE
PUBLIC HEALTH AND WELFARE SPECTORAL
BARGAINING
COUNCIL
................................................................
Second
Respondent
LAWRENCE
RAMABULANA N.O.
.....................................................
Third
Respondent
Heard:
01 March 2012
Delivered:
26 April 2012
Coram:
DAVIS JA, MOLEMELA AJA and MURPHY AJA
JUDGMENT:
DAVIS JA
Introduction
[1]
This is an appeal against the judgment of Steenkamp J in which he
found that the decision reached by third respondent was
not so
unreasonable that a reasonable arbitrator could not have arrived at
the same decision; that is the dismissal of Dr Hermanus
Broens, who
was employed as a principal medical officer at the Bellville
Community Health Centre, was unfair on both procedural
and
substantive grounds and that Dr Broens be reinstated
retrospectively, although be appointed into a non-clinical
equivalent
position. With leave of the court a
quo
,
the appellants approached this court on appeal.
Factual background
[2] Dr Broens was
diagnosed in June 2002 with a condition of anxiety and depression
with a social phobia. He consulted a psychiatrist
who recommended
that he be redeployed in a non-clinical capacity. On 13 January
2003, he was advised that he would be redeployed
and would now be
required to perform vetting functions. This decision was later
reversed by the appellants. In April 2003, he
attended a further
meeting with Dr Perez, the Chief Medical Officer, who informed him
that a placement could not be found. Accordingly,
Dr Perez advised
that he would initiate proceedings to board Dr Broens as medically
unfit.
[3] On 12 November 2003,
Dr Broens objected to being so boarded. He was referred to a state’s
psychiatrist for an assessment
who recommended that Dr Broens be
placed in a non-clinical position. After 12 November 2003, it is
common cause that Dr Broens
did not return to work. He described his
position as being in ‘a state of bureaucratic limbo’, in
that no further
communications were generated by the Department
until 14 June 2004 when a letter headed ‘termination of
contract of employment’
was sent to him stating:
'You are hereby notified
that your contract of employment with the Department of Health,
Provincial Government of the Western
Cape is terminated with
immediate effect.’
On 7 July 2004 a further
letter was received by Dr Broens from the Department. In this letter
he was informed:

Due
to the fact that you have been absent from official duty without
prior permission for more than one calendar month since 13
October
2003 your services are deemed to be terminated due to misconduct in
terms of s 17 (5) (a) (I) of the Public Services
Act 1994 with
effect from 13 October 2003.’
[4] Dr Broens referred
this decision to dismiss him to second respondent which appointed
third respondent to conduct the arbitration.
Third respondent found
that [tjhough the employer called a witness, it failed to provide
evidence of any wrongdoing on the part
of the employee that would
have necessitated the institution of disciplinary or dismissal
procedures. The witness Dr Martell
has no knowledge of applicant’s
absence and why and how it would have been necessary to dismiss the
applicant. According
to him he acted on instructions.’
[5] On this evidence,
third respondent found that there had been no case brought against
Dr Broens which could have justified
his dismissal.
[6] Steenkamp J arrived
at a similar conclusion. He found that no evidence had been produced
to show that Dr Broens had been absent
without permission. The
evidence suggested a contrary conclusion. After 13 October 2003, the
appellants had not yet decided upon
the position of Dr Broens and
the latter was clearly under the impression that a suitable position
was still being sought for
him. Alternatively, it could have but did
not proceed to implement medical boarding procedures.
Evaluation
[7] The sole witness for
the employer, Dr Martell, the chief medical officer testified that
he received an instruction in June
2004 to draft a letter to Dr
Broens which was then signed by the senior medical superintendent Dr
Frantz. Under cross-examination,
Dr Martell was unable to explain
the basis upon which the dismissal letter had been written. The only
relevant testimony was
when he told the court:

So
my understating was that we’d looked to see if we could
accommodate Dr Broens and that the discussions were then at that

point when I first met him was around the fact that we’re not
able to accommodate that, and that if he was to continue
to work for
Metro District Health Services it would have to be in a clinical
capacity.’
[8] By contrast, Dr
Broens insisted, when he testified, that his employment had not been
terminated and that second appellant
had continued to pay his salary
so that he was under the clear impression that he remained employed.
In his view, the hospital
administration seemed unwilling or unable
to deal with his problem and to address the question as to whether
he could continue
to be employed, even though he could no longer
perform clinical work.
[9] Dr Broens’
impression, as he set it out in his testimony, was confirmed by the
psychiatrist who examined him and prepared
a report on 12 November
2003, which report contained the following:

Worsened
since July 2007 when saw psychiatrist (unspecified) in the context
of finding clinical work the demanding and dissatisfaction
at cause
of being unfairly passed over for promotion and having his
psychiatric history known in his work context (sic). Has
been off
work since October 2002 with stalemate over how and in what capacity
and where to return.’
In his report, the
psychiatrist found that Dr Broens was able to function adequately
and in a non-c!inical capacity and made a
recommendation to that
effect.
[10] When the evidence
is viewed accordingly, there is no basis to conclude that the
decision arrived at by the arbitrator was
not reasonable in the
circumstances of this case. There is no clear evidence that he had
been dismissed prior to the two dismissal
letters of 14 June 2004
and 27 July 2004, or had willfully absented himself from his
employment. To the contrary, second appellant’s
conduct
provided Dr Broens with sufficient indication that he remained
employed and that a decision had not been taken with regard
to
boarding or Dr Broens offering him an alternative position.
[11] In the second
letter of 7 July 2004, appellants sought to rely upon s 17 (5) (a)
of the Public Service Act (PROC 103 of 1994).
It provides:

An
officer, other than a member of the services or an educator or a
member of the Agency or the Service, who absents himself or
herself
from his or her official duties without permission of his or her
head of department, office or institution for a period
exceeding one
calendar month, shall be deemed to have been discharged from the
public service on account of misconduct with effect
from the date
immediately succeeding his or her last day of attendance at his or
her place or duty.’
Appellant’s sought
to alter the reason for terminating Dr Broens’ employment for
the reasons given in the dismissal
letter of 14 June 2004 by
contending that he had absented himself for more than one calendar
month and thus, in terms of s 17(5)(a)
of the Public Service Act,
his services were deemed to have been terminated.
[12] Appellant was
confronted with a number of difficulties, with regard to the
application of this deeming provision, including
the ruling of third
respondent that both parties had recorded their consent to have the
matter arbitrated by the second respondent.
For this reason, the
entire arbitration process was based on an agreement that the
determination which was required was whether
Dr Broens had been
dismissed in terms of s 186 of the Labour Relations Act 68 of 1995
(“the Act”). Further, when
the appellants terminated Dr
Broens’ contract of employment on 14 June 2004, no invocation
of the provisions of the Public
Service Act were raised. When the
evidence is read as a whole, it is clear that appellants had not
regarded Dr Broens as being
absent from official duty without prior
permission for more than one calendar month, given its conduct
towards him, including
the payment of salary. In addition, the
second letter of 7 July 2004, in which s 17 (5)(a)(l) of the Public
Service Act (PROC
103 of 1994) was invoked, runs counter to the
first letter of the 14 June 2004. In summary, the evidence which was
presented
to third respondent without more cannot suffice to make
appellants’ case; hence it is unnecessary, on these facts, to
deal
further with arguments relating to s 17(5)(a)(i) of the Public
Service Act.
The appropriate order
[13] In dealing with
third respondent’s finding that Dr Broens be reemployed with
immediate effect into a non-clinical equivalent
position, Steenkamp
J found that it was not reasonably practicable for the Department to
reinstate Dr Broens in the same position,
particularly in the light
of the available psychiatric evidence. However the learned judge
found that the award by the third
respondent had sought reasonably
to resolve the underlying dispute and accordingly stood to be
confirmed.
[14] The difficulty with
the award is that there was no evidence that there was a designated
post into which Dr Broens could be
placed, no such evidence had been
placed before the third respondent. Had third respondent called for
such evidence, he could
then have determined whether it was
possible, under the circumstances of this case and the organisation
of second appellant,
to appoint Dr Broens into a non-clinical
position. In short, in the circumstances of this case, where third
respondent finds
that reinstatement is itself not a practical
alternative, absent evidence, it does not appear to be appropriate
for an order
to be made which would place an employee into a
different post which may not exist and which cannot be created.
[15] In my view, given
that it was clear that Dr Broens could no longer function in a
clinical environment and that there was
no evidence to the effect
that he could be employed in a clearly designated non-clinical
position, the only alternative remedy,
which was reasonably
available to third respondent, was to award compensation for the
unfair dismissal. Hence, this dispute falls
within the framework of
s 193 (2)(c) of the Act, namely it is a case where reinstatement or
reemployment cannot be required because
it is not reasonably
practicable for the employer to reinstate or reemploy the employee.
Accordingly, the appropriate award in
this case would have been to
grant the maximum compensation, pursuant to s 194 (1) of the Act,
that is 12 months remuneration
calculated at the employee’s
rate of remuneration on the date of dismissal.
Order
[16]
For these reasons, therefore the appeal is upheld in part. While
first respondent was substantially successful in the proceedings

before the court a
quo,
the
appellant has enjoyed some success on appeal; hence it would not be
appropriate to make an adverse court order on appeal.
The
order of the court a
quo
is set
aside and replaced with the following:
1. (a) The decision of
the third respondent that the dismissal of Dr Broens was both
procedurally and substantively unfair is
confirmed.
(b) The applicants are
ordered to pay compensation to Dr Broens in the amount of 12 months
of remuneration that calculated at
Dr Broens’ rate of
remuneration on the date of dismissal.
(c) The applicants are
ordered to pay first respondents’ costs.
2. There is no award as
to costs in respect of this appeal.
DAVIS,
JA
I
agree
MOLEMELA
AJA
I
agree
MURPHY
AJA
Appearances:
For
the Appellants: Mr Ewald DeVllllers-Jansen
Instructed by: State
Attorney, Cape Town
For the Respondents: Mr
Collin Kahanovitz
Instructed by: Bagraims
Attorneys