Diedrechsen v Independent Examinations Board and Others (25748/2009) [2010] ZAGPPHC 54 (7 July 2010)

80 Reportability
Administrative Law

Brief Summary

Administrative Law — Authority of decision-makers — Applicant sought to challenge the authority of the Independent Examinations Board (IEB) and its Irregularities Committee regarding decisions made against her — The IEB ruled that the applicant was not permitted to participate in IEB examinations based on alleged tampering of examination scripts — The applicant contended that the decisions were not binding as the committees lacked the necessary contractual authority — Court held that both the IEB's Irregularities Committee and the appointed decision-maker exceeded their authority, rendering the decisions invalid and not binding on the applicant.

Comprehensive Summary

Summary of Judgment


1. Introduction


This was an application in the High Court (North Gauteng High Court, Pretoria) in which the applicant sought relief arising from two adverse decisions made under the auspices of the Independent Examinations Board (IEB). The proceedings ultimately focused not on the substantive correctness of those decisions, but on whether the decision-makers had the contractual authority to make determinations that were binding on the applicant.


The applicant was Bernice Diedrechsen, an accounting teacher employed by Cornwall Hill College (the third respondent), a client school of the IEB. The respondents were the Independent Examinations Board (first respondent), John Brand (second respondent, appointed to conduct a hearing), and Cornwall Hill College (third respondent).


Procedurally, the applicant initially sought orders reviewing and setting aside the two decisions. At the hearing, counsel for the applicant informed the court that she did not persist with the review-and-setting-aside relief. Instead, she persisted with alternative declaratory relief, namely declarations that the respective decision-makers had no right to make any ruling or decision binding on her in relation to the alleged irregularities.


The general subject matter concerned allegations that examination scripts of Cornwall Hill College learners in the 2008 IEB Accounting Paper 1 examination had been tampered with, and the IEB’s response through internal processes and an external hearing, and the consequences for the applicant’s role as sub-examiner and assessor.


2. Material Facts


It was common cause that the IEB is an association not for gain registered under section 21 of the Companies Act 61 of 1973, and that it operates as an independent assessment agency offering, among other things, National Senior Certificate examinations for client schools. It was also common cause that teachers at client schools may act as sub-examiners (markers) and are required to assess Grade 12 learners’ work during the academic year.


The applicant was employed as an accounting teacher at Cornwall Hill College and had acted as a sub-examiner for IEB accounting since 2006. In December 2008 she participated in a marking process for Accounting Paper 1, during which allegations arose that scripts from learners at Cornwall Hill College had been tampered with. The applicant was asked to provide a statement and did so.


In January 2009 the IEB wrote to the applicant stating that it had conducted a “full investigation” into the alleged irregularities. The letter conveyed the conclusion that certain scripts had been altered in handwriting said to be the same as the applicant’s handwriting, and it recorded that the IEB Irregularities Committee had “ruled” that the applicant would not be permitted to carry out any work associated with the IEB examination (including marking and “all activities associated with IEB examinations”). The letter also indicated a right of appeal. This decision by the Irregularities Committee was treated in the judgment as “the first decision”. A copy of the letter was forwarded to the applicant’s employer.


After the applicant’s attorneys indicated an intention to appeal and requested information about the appeal process, the IEB decided, without consulting the applicant, to conduct a further inquiry. The IEB engaged Tokiso Dispute Settlement (Pty) Ltd to appoint an independent third party, and John Brand (the second respondent) was appointed to conduct a hearing into whether the applicant had tampered with certain scripts.


The hearing was scheduled for 30 March 2009. The applicant did not attend. The second respondent proceeded in her absence after unsuccessful attempts to secure her attendance, and found on a balance of probabilities that the applicant interfered with her learners’ scripts. This finding was treated in the judgment as “Brand’s decision”.


The IEB’s attorneys subsequently informed Cornwall Hill College’s attorneys of Brand’s decision and sought confirmation that the applicant would no longer be used as an assessor for Grade 12 learners, indicating that absent such confirmation the IEB would reassess its relationship with the school. Cornwall Hill College thereafter suspended the applicant as an assessor and indicated its intention to hold a disciplinary hearing.


The court treated the following as undisputed and central to the outcome. First, it was common cause that neither the Irregularities Committee nor Brand purported to exercise public power. Second, the IEB’s justification for the binding effect of the decisions rested on alleged contractual powers flowing from the applicant’s agreement to comply with IEB rules and regulations, including Annexure C to the IEB’s Memorandum and Articles of Association.


The underlying allegation of tampering was not decided by the court, because the court identified the matter as turning on a threshold issue: whether the relevant persons or bodies had the contractual power to make binding decisions against the applicant.


3. Legal Issues


The central legal questions were whether, on the contractual framework between the applicant and the IEB, the IEB’s Irregularities Committee had authority to make a binding ruling and impose a binding penalty on the applicant, and whether Brand had authority to make a binding decision following the hearing process adopted.


The dispute was characterised as one concerning the existence and scope of contractual authority (a question of law and contractual interpretation), and the application of those contractual terms to the procedural steps taken. The court expressly separated this inquiry from questions about the merits of the allegations, the correctness of the outcomes, and broader review concepts such as procedural fairness in the abstract. The court treated the inquiry as a threshold question: if no contractual power existed, the decisions could not be binding on the applicant.


4. Court’s Reasoning


The court began from the accepted premise that the decisions in question were not exercises of public power. The binding force of the decisions therefore depended on whether they were authorised by contract. The IEB contended that the powers arose from the applicant’s signed “acceptance and declaration of confidentiality”, which included an undertaking to comply with IEB rules and regulations relating to the examination, and which the IEB argued incorporated Annexure C (a “Procedure for dealing with irregularities”) into the contractual relationship.


Assuming in the IEB’s favour that Annexure C formed part of the contract, the court analysed its provisions. Annexure C established an Irregularities Committee and set out its functions and procedures. The court noted that most of Annexure C concerned irregularities by examinees, but clause 4.4 expressly addressed irregularities involving examination officials, stating that such irregularities “should be handled in terms of the disciplinary procedures applicable to misconduct by employees/educators.”


Authority for the first decision (Irregularities Committee)


The court held that the Irregularities Committee did not have authority, under Annexure C, to do what it purported to do in the first decision. Even on the assumption that clause 3 might confer power distinct from clause 4.4, clause 3 envisaged that the Committee would “confirm an irregularity” by conducting a hearing to establish guilt or innocence and to allow the accused person to state their case. On the facts, the Irregularities Committee did not give the applicant an opportunity to state her case before making the ruling.


More fundamentally, the court interpreted Annexure C as limiting the Committee’s role to making a recommendation regarding an irregularity. Clause 3(d) empowered it to recommend the action to be taken. It did not empower the Committee to impose a final, binding prohibition on the applicant from engaging in IEB-related work. The Committee therefore acted beyond the authority conferred by the agreed procedure, and its ruling could not be binding on the applicant.


Authority for Brand’s decision


The court then considered Brand’s decision through the lens of clause 4.4 of Annexure C, which required irregularities involving examination officials to be handled under the disciplinary procedures applicable to misconduct by employees/educators. The IEB did not identify what those procedures were, nor did it contend (on the papers) that there existed a disciplinary procedure applicable in general to employees and educators which the Brand hearing tracked.


In the absence of evidence establishing what clause 4.4 envisaged, the court concluded that the hearing conducted by Brand could not be described as one held “in terms of the disciplinary procedures applicable to misconduct by employees/educators.” The court emphasised that it was not making a finding about the quality of Brand’s hearing, because without knowing the benchmark procedure contemplated by clause 4.4, comparison was futile.


The IEB argued for an implied contractual term allowing it to appoint another person or body to conduct an inquiry and make findings on its behalf. The court accepted the general proposition that the IEB is entitled to do what it can to ensure the integrity of its examinations, but held that this did not entail a power unilaterally to determine a binding procedure for deciding whether a sub-examiner committed an irregularity. The court therefore concluded that the contract did not authorise the procedure that produced Brand’s decision as binding on the applicant.


Costs


The applicant sought a special costs order against the IEB. The court accepted that the IEB had tended to ride roughshod over the applicant’s procedural rights, but held that its conduct was not sufficiently reprehensible to warrant a special costs order. The court also noted that, given the importance of the matter to the applicant, the employment of senior counsel was warranted, and costs were awarded accordingly.


5. Outcome and Relief


The court granted declaratory relief. It declared that the IEB’s Irregularities Committee had no right to make any ruling binding on the applicant, nor to impose any penalty binding on her, in relation to the alleged interference with the 2008 NSC Accounting Paper 1 scripts. It further declared that the second respondent (Brand) had no right to make any decision binding on the applicant in relation to the alleged interference with scripts of her students in the 2008 IEB Accounting 1 examination.


The first respondent (the IEB) was ordered to pay the applicant’s costs, including the costs of senior counsel. A special costs order was refused.


Cases Cited


No cases were cited in the judgment.


Legislation Cited


Companies Act 61 of 1973 (section 21).


Rules of Court Cited


No rules of court were cited in the judgment.


Held


The court held that, because the decisions were not exercises of public power, they could only bind the applicant if authorised by contract. On the contractual materials relied upon by the IEB (including Annexure C), the IEB’s Irregularities Committee lacked authority to impose a binding sanction on the applicant and, at most, could make recommendations within the agreed procedure. The court further held that clause 4.4 required alleged irregularities by examination officials to be handled under applicable disciplinary procedures, which were not identified or shown to have been followed; accordingly, the procedure culminating in Brand’s decision was not contractually authorised as binding. Declarators were granted, and the IEB was ordered to pay costs including senior counsel.


LEGAL PRINCIPLES


A decision made by a private body is binding on an affected person only if it is authorised by a valid source of power, which in the present context was asserted to be contractual authority rather than public power. Where no public power is exercised, the enforceability of adverse decisions depends on the terms of the agreement and compliance with any agreed procedural preconditions.


Where a contract incorporates internal rules or procedures (such as an irregularities procedure), the decision-maker’s authority is limited to what those rules confer. A body empowered to investigate and make recommendations does not, without clear authorisation, have power to impose a final, binding penalty.


Where agreed rules prescribe that certain allegations must be handled under specified disciplinary procedures, a party asserting the validity of an alternative process bears the burden, on the papers, of identifying those procedures and showing that the adopted process falls within what the contract contemplates. An implied power to protect institutional integrity does not, without more, justify the unilateral creation of a binding adjudicative procedure beyond the contract’s terms.

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[2010] ZAGPPHC 54
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Diedrechsen v Independent Examinations Board and Others (25748/2009) [2010] ZAGPPHC 54 (7 July 2010)

IN
THE HIGH COURT OF SOUTH AFRICA
(NORTH
GAUTENG, PRETORIA)
Case
No: 25748/2009
DATE
HEARD:
27/05/2010
Date
of judgment: 07/07/2010
In
the matter between:
Bernice
Diedrechsen APPLICANT
and
The
Independent Examinations Board 1
st
RESPONDENT
John
Brand 2
nd
RESPONDENT
Cornwall
Hill College 3
rd
RESPONDENT
JUDGMENT
DU
PLESSIS J:
In
circumstances that will become apparent, the first respondent has
caused two decisions adverse to the applicant to be made. In
this
application the applicant initially sought orders reviewing and
setting aside the two decisions. Mr Vorster, who appeared
for the
applicant, informed the court that the applicant did not persist in
seeking such orders. The applicant did persist in seeking
alternative
orders to the effect that the respective authors of the two decisions
"had no right to make any ruling which is
binding on the
applicant". Accordingly, this judgment concerns the authority of
the relevant decision makers to make the decisions
in question.
The
first respondent ("the IEB") is an association not for gain
registered under section 21 of the Companies
Act,
61
of 1973. The IEB is an independent assessment agency that offers,
amongst other things, national senior certificate examinations
for
client schools. The IEB is accredited by Umalusi, a statutory body
responsible for quality assessment of examinations. The
quality and
integrity of IEB examinations are held in high esteem, both
nationally and internationally. Teachers who teach senior
certificate
(grade 12) students at client schools act as sub-examiners (markers)
of senior certificate examination scripts. The
IEB also requires such
teachers objectively to assess their grade 12 students' work during
the grade 12 academic year.
The
applicant is an accounting teacher. She is employed by the Cornwall
Hill College, the third respondent, where she has been teaching

accounting to grade 12 students since 2002. Cornwall Hill College is
one of the lEB's client schools. Since 2006 the applicant
has acted
as a sub-examiner for accounting. In December 2008 she, and others
all sitting around a table, marked one question in
the accounting 1
paper. On about 5 December 2008, while the marking was in progress,
allegations were made that scripts from the
third respondent's
students have been tampered with. The applicant was asked to make,
and made, a statement in regard thereto.
In
January 2009 the applicant received a letter from the IEB. The latter
informed her that the IEB had conducted "a full investigation"

into the alleged irregularities. According to the letter the
conclusion of the investigation was, summarised, that the relevant

scripts had been altered in a handwriting that was the same as that
of the applicant. According to the letter, the "IEB
Irregularities
Committee has considered the case and has ruled that
(the applicant) ... will not be permitted to carry out any work
associated
with the IEB examination. This ruling not only covers
activities carried out under the direct management of the IEB e.g.
marking,
but also all activities associated with IEB examinations."
I shall refer to this as "the first decision". In the

letter the applicant is also informed that she has a right to appeal
against the decision and "the associated penalty".
A copy
of the lEB's letter was forwarded to her employer, the third
respondent.
Through
her attorneys the applicant informed the IEB that she intended to
appeal against the first decision. Her attorneys sought
information
pertaining to the nature and procedure of the appeal. Before
furnishing the required information and without consulting
the
applicant, the IEB decided to conduct a further inquiry into the
matter. In a letter dated 4 March 2009 the lEB's attorneys
informed
the applicant's attorneys of the intended "formal hearing into
the allegations against" the applicant. The applicant
was
invited to arrange a suitable date for the "formal hearing".
The applicant's attorneys' response was that the applicant
did "not
wish to commit herself to any further hearing".
Without
consulting the applicant, the IEB requested Tokiso Dispute Settlement
(Pty) Ltd, an independent dispute resolution agency,
to appoint an
independent third party to conduct a hearing. Still without the
applicant's consent, the second respondent was appointed
to conduct a
hearing so as to determine whether the applicant "tampered with
some of the accounting scripts of the Cornwall
Hill College".
The hearing was scheduled for 30 March 2009. The applicant did not
attend the scheduled hearing. After he had
unsuccessfully attempted
to secure her attendance, the second respondent proceeded with the
hearing in the applicant's absence.
After consideration of the
evidence before him, the second respondent found as follows:
"Accordingly I determine that, on
a balance of probabilities, Ms
Diedrechsen interfered with the scripts of her students in the 2008
IEB accounting 1 exam".
I shall refer to this as "Brand's
decision".
On
8 May 2009 the lEB's attorney notified Cornwall Hill's attorneys of
Brand's decision. The IEB sought the school's confirmation
that the
applicant would no longer be used as an assessor for grade 12
students. In the absence of such confirmation, the lEB's
attorney
wrote, her client would "re-assess its relationship" with
Cornwall Hill. Cornwall Hill thereafter suspended
the applicant as an
assessor. The school has also informed the applicant that it intends
to conduct a disciplinary hearing against
her. The applicant has
indicated her willingness to participate in the intended hearing.
As
I have pointed out, this case concerns the authority of respectively
the lEB's Irregularities Committee and the second respondent
to make
the decisions in question. Particularly as regards Brand's decision,
the question is not whether Brand had observed the
rules of natural
justice before making the decision. The question is not whether the
respective decisions were made after a fair
procedure had been
followed. The question is not whether the respective decisions were
right or wrong. Before getting to a consideration
of such questions,
there is a threshold-question: Did the Irregularities Committee or
Brand have the power to make the relevant
decisions? This case
concerns the threshold-question.
It
is common cause between the parties, and rightly so, that neither the
Irregularities Committee nor Brand purported to exercise
public
power. It is the lEB's case that the decisions were made pursuant to
and in accordance with a contractual power to make
the relevant
decisions. In the circumstances it is clear that if no such
contractual power existed, the decisions cannot be binding
on the
applicant. The question is by no means academic because, as the
summary of facts show, the IEB insists that Brand's decision
affects
the applicant's rights and, in particular, her contractual
relationship with her employer. In addition, the IEB insists
that the
decision affects its contractual relationship with the third
respondent. I shall now deal with each of the decisions in
turn.
The
First Decision
Before
starting to act as a sub-examiner for the 2008-examinations, the
applicant, at the instance of the IEB, signed an "acceptance
and
declaration of confidentiality". Paragraph 2 of the document
provides as follows:
"I
agree to comply with the rules and regulations relating to this
examination issued by the IEB". It is the lEB's case
that, by
signing this document, the applicant bound herself to Annexure C to
the lEB's Memorandum and Articles of Association ("Annexure
C").
I assume in the lEB's favour that this is so. Annexure C contains a
"Procedure for dealing with irregularities".
Under clause 2
of Annexure C, an Irregularities Committee is established. The bulk
of Annexure C deals with irregularities committed
by examinees. In
terms of clause 3 it is the function of the Irregularities Committee
to identify an irregularity, to investigate
it, to confirm an
irregularity, that is, to conduct a hearing "to establish guilt
or innocence and to allow the accused person
to state their case."
Finally, clause 3 provides that the Committee may make a
recommendation regarding the particular irregularity.
The procedure
that the Irregularities Committee must follow is set out in clause 4
of Annexure C. The IEB rightly points out that
only clause 4.4 is
presently relevant. The remainder of the clause deals with
irregularities that examinees might commit. Clause
4.4 reads:
"All
irregularities involving examination officials should be handled in
terms of the disciplinary procedures applicable to
misconduct by
employees/educators."
The
IEB does not contend, rightly so, that in arriving at the first
decision, the Irregularities Committee complied with clause
4.4. I
shall assume in the lEB's favour that clause 3 of Annexure C affords
to the Irregularities Committee another power, distinct
from that
afforded to it in terms of clause 4.4. On that assumption, clause 3
of Annexure C empowers the Irregularities Committee
to "confirm
an irregularity" committed by a sub-examiner by conducting a
hearing. There is no doubt that in terms of
clause 3 the
Irregularities Committee must afford accused persons the opportunity
to state their case.
In
this case the Irregularities Committee did not give the applicant an
opportunity to state her case. On that basis alone, the
power that
the Irregularities Committee purported to exercise did not conform to
the procedure that the parties had agreed to when
the applicant
signed the "acceptance and declaration of confidentiality"
that incorporated Annexure C into their contract.
In terms of
Annexure C, and thus the parties' contract, the Irregularities
Committee only had authority to recommend the "action
to be
taken with regard to particular irregularities" (Clause 3(d)).
It had no authority, as it purported to do in terms of
the first
decision, to rule that the applicant would not be permitted to carry
out any work associated with the IEB examination.
It is concluded
that, being unauthorised, the first decision is not binding on the
applicant.
Brand's
decision
In
terms of clause 4.4 of Annexure C the parties agreed that alleged
irregularities by officials are to be dealt with in terms of
the
"disciplinary procedures applicable to misconduct by
employees/educators". Nowhere in the papers does the IEB
identify
those procedures nor does the IEB contend that there is a
disciplinary procedure applicable to employees and educators in
general.
In the result the hearing before the second respondent
cannot be said to have been one "in terms of the disciplinary
procedures
applicable to misconduct by employees/educators". In
so concluding I do not pronounce on the quality of the hearing. In
the
absence of evidence as to the hearing that clause 4.4 envisages,
it is futile to attempt to consider whether the hearing that Brand

conducted was qualitatively the same as or better than that envisaged
in clause 4.4.
The
IEB contends that it was implied in the contract between it and the
applicant that it could appoint "another person or
body to
conduct an enquiry into the conduct of the applicant" and to
make findings on its behalf. There can be no doubt that
the IEB must
and is entitled to do all in its power to ensure the integrity of its
examinations. That does not imply, however,
that it may unilaterally
determine a binding procedure to decide whether a sub-examiner has
committed an irregularity. In a nutshell,
the contract between the
applicant and the IEB did not authorise the procedure that led to
Brand's decision.
The
applicant sought in the notice of motion a special costs order
against the IEB. Although the IEB tended to ride roughshod over
the
applicant's procedural rights, its conduct was not reprehensible to
the extent that a special costs order is warranted. The
applicant
employed senior counsel. In view of the importance of the case to
her, such step was warranted.
In
the result the following orders are made:
1.
It is declared that the Irregularities Committee of the First
Respondent had no right to make any ruling which is binding on
the
Applicant with regard to the alleged interference by the Applicant
with the scripts of the NSC Accounting paper 1 in 2008 and
that the
said Committee had no right to
impose
any penalty which is binding on the Applicant in connection
therewith.
2.
It is declared that the Second Respondent had no right to make any
decision which is binding on the Applicant with regard to
the alleged
interference by the Applicant with the scripts of her students in the
2008 IEB Accounting 1 exam.
3.
The first respondent is ordered to pay the applicant's costs,
including the costs of senior counsel.
B.R.
du Plessis
Judge
of the High Court
On
behalf of the Applicant: Le Grange Attorneys
555
Walker Street Muckleneuk Pretoria
Adv.
J.P. VorsterS.C.
On
behalf of the 1
st
Respondent: Ruth Edmonds Attorneys
C/O
Christo Coetzee 1009 Church Street Hatfield Pretoria
Adv.
B. du Plessis