Motloung v Passenger Rail Agency of South Africa (PRASA) (2013/32030) [2022] ZAGPJHC 50 (10 February 2022)

85 Reportability

Brief Summary

Delict — Negligence — Causation — Passenger injured after being thrown from moving train — Plaintiff claims damages against PRASA for injuries sustained due to malfunctioning train doors — Plaintiff testified that doors did not close properly, allowing criminals to assault and eject him — Defendant denied liability, asserting doors were functioning — Court held that malfunctioning doors constituted a causal link between PRASA’s negligence and the plaintiff’s injuries — Plaintiff established factual causation, leading to liability for damages.

Comprehensive Summary

Summary of Judgment


1. Introduction


This was a delictual damages action in the Gauteng Local Division, Johannesburg, arising from serious personal injuries suffered by a commuter on a PRASA train. The proceedings concerned a claim for compensation based on PRASA’s alleged wrongful and negligent breach of its duty of care owed to a paying passenger.


The parties were Mr Jabulani Motloung as plaintiff and the Passenger Rail Agency of South Africa (PRASA) as defendant, cited as the successor to the South African Rail Commuter Corporation Limited. The plaintiff alleged that PRASA failed to ensure that the train doors were properly functional and properly closed while the train was in motion, which failure was said to have contributed causally to the plaintiff being thrown from a moving train during a criminal attack.


Procedurally, the plaintiff pleaded several bases of negligence, but only the allegation relating to door functionality and closure was ultimately pursued. PRASA denied liability, contending that its standard operational checks had been performed and that the doors were in working order and/or closed at the time of the incident. By the stage of argument, the dispute narrowed to whether the plaintiff had proved factual causation between PRASA’s conduct or omission and the injuries for which liability was claimed.


The general subject-matter of the dispute concerned PRASA’s established public-law and delictual duties to rail commuters and, more specifically, whether defective or inadequately secured doors (including doors affected by a malfunctioning vacuum-pressure mechanism) constituted a causative factor in injuries suffered when criminals assaulted the plaintiff and ejected him from the moving train.


2. Material Facts


The court treated the factual matrix as largely common cause or uncontroverted, and it accepted the plaintiff’s account as credible and determinative of the matter.


The plaintiff lived in Sebokeng near Vereeniging and commuted by train to his workplace in Johannesburg using monthly tickets. On the morning of the incident (2 September 2010), he arrived at Eatonside station around 05:45, entered the station, and showed his ticket to controllers. He boarded a train on the Vereeniging–Johannesburg line, entering a coach with three sets of sliding doors on the platform side. As the train arrived, he observed that two doors of the coach were open.


After he sat down and the train departed, he noticed that the doors did not close in the ordinary manner and did not make the usual sound indicating that vacuum pressure was applied. He stood up and closed the doors by hand, which he testified was easy to do when the vacuum pressure system had not been applied. He explained that, when doors function properly, they are difficult to open, whereas doors can be easily opened or closed by hand when the pressure mechanism is not properly engaged.


There were approximately six to eight other passengers in the coach. The next stop was Residensia station, where (on the plaintiff’s version) no one entered his coach and the doors remained as he had closed them. After the train departed towards Stretford station, two men entered the coach via the interleading doors between coaches. One assailant carried a knife and the other produced a firearm. They robbed a female passenger, the plaintiff attempted to intervene, then surrendered, but was assaulted and lost consciousness.


The plaintiff’s next recollection was waking up in hospital with multiple injuries including significant injury to his right knee, and injuries to his head and left hand. After discharge he discovered small stones embedded in the skin on his head and a piece of glass in his left hand. His wallet (which had contained his monthly train ticket) and his shoes were missing. The theft of the wallet and ticket was not disputed, and the court accepted that the plaintiff had been a paying passenger.


PRASA led evidence from a Metro Guard/train driver assistant and a Protection Officer to support the probabilities that doors were properly closed due to standard operational checks, and to cast doubt on whether the plaintiff had been a passenger. The court rejected these inferences in light of the plaintiff being found on the railway line with serious injuries, and it accepted the plaintiff’s version.


3. Legal Issues


The central legal question became whether the plaintiff had established factual causation: whether PRASA’s negligent conduct or omission relating to the condition and closure of the train doors was a direct cause of the injuries for which PRASA was sought to be held liable.


The court treated wrongfulness and negligence as governed by well-established authority on PRASA’s duties towards commuters, and it did not undertake a fresh exposition of those requirements. The remaining dispute was primarily one of the application of law to fact, focusing on the existence of a causal link in circumstances where the plaintiff testified that he had manually closed the doors after departure and where criminals later assaulted him and he was ejected from the train.


A specific sub-issue was how to understand the concept of “open doors” for purposes of causation and operational safety duties: whether “open” was limited to doors physically standing open, or extended to doors that could not close firmly because the vacuum-pressure system malfunctioned and therefore could be opened easily while the train was moving.


4. Court’s Reasoning


The court approached the matter on the basis that PRASA’s legal duty to passengers is settled, as are the elements of wrongfulness, negligence, and causation in both factual and legal dimensions, particularly in light of the Constitutional Court’s decisions addressing commuter rail safety. The judgment emphasised that liability does not follow automatically from wrongfulness and negligence; causation remains the “gist” of the enquiry and requires a causal link and a sufficiently close connection between the negligent omission and the harm.


PRASA’s argument in essence was that this was not an “open door” case because the plaintiff had himself closed the doors after leaving Eatonside, and they were not opened at Residensia station. The court treated this submission as attractive on its face but held that it required closer analysis of what constitutes “open” doors in the context of PRASA’s operational instructions and the safety purpose served by ensuring doors are properly closed and remain properly secured in motion.


The court relied on the safety rationale articulated in the authorities: PRASA’s operating instructions prohibiting trains travelling with open doors exist to prevent the facilitation of passengers falling out, engaging in dangerous conduct around doors, or being exposed to foreseeable criminal conduct. The reasoning proceeded from the proposition that doors that are not properly secured (including where the vacuum pressure system is not functioning so that doors can be opened easily) create a foreseeable risk environment in which criminals may exploit that vulnerability by throwing victims from moving trains. The judgment noted the established recognition that it must have been known to PRASA that criminals sometimes throw victims out of moving trains, and that open or unsecured doors may “virtually irresistibly” tempt such conduct.


In addressing the evidentiary dispute, the court considered PRASA’s evidence that standard checks had been performed and that doors would be very difficult to prise open once properly closed under vacuum pressure. However, it held that the plaintiff’s being found on the railway line with serious injuries supported the conclusion that the doors were not properly secured in the way that a functioning vacuum mechanism would secure them. The court accepted the plaintiff as credible and used his evidence as the foundation for determining the matter.


The court then made an evaluative determination that the concept of “open doors” should include circumstances where the vacuum-pressure system is malfunctioning so that doors can be opened easily while the train is in motion, even if they appear closed. It aligned itself with the view that no train should be in motion unless all doors are properly closed, and treated “properly closed” as including closure under a functioning mechanism that prevents easy opening.


On causation, the court concluded that the doors’ inability to close firmly or properly due to the malfunctioning pressure mechanism constituted a causal link between PRASA’s negligent omission and the injuries associated with the plaintiff being thrown/ejected from the moving train. It held that, on the probabilities, had the doors been properly closed and secured, the plaintiff would more probably than not not have been thrown from the train. The court further reasoned that, if the criminals had been unable to eject him, he would not have suffered the additional injuries attributable to being thrown from the train (over and above injuries from the assault). On that basis, the court found factual causation established and held the connection between negligence and injury sufficiently close.


5. Outcome and Relief


The court found that the plaintiff had discharged the onus of proof and that PRASA was liable for the plaintiff’s damages arising from being thrown out of the moving train.


PRASA was held liable for 100% of the damages the plaintiff may prove. PRASA was also ordered to pay the costs of the action.


Cases Cited


Mashongwa v Passenger Rail Agency of South Africa 2016 (3) SA 528 (CC).


Rail Commuters Action Group and Others v Transnet Ltd t/a Metrorail and Others 2005 (2) SA 359 (CC).


Transnet Ltd t/a Metrorail and Another v Witter 2008 (6) SA 549 (SCA).


Mazibuko v Passenger Rail Agency of South Africa (Gauteng High Court, case number 2011/40493).


Mothobi v Passenger Rail Agency of South Africa (Gauteng High Court, case number 2010/26087).


Legislation Cited


No legislation was expressly cited in the judgment.


Rules of Court Cited


No rules of court were cited in the judgment.


Held


The court held that PRASA’s duty to prevent trains from travelling with doors that are open or effectively unsecured extends to circumstances where a malfunctioning vacuum-pressure system allows doors to be opened easily while the train is in motion.


It held that such a condition facilitates foreseeable criminal conduct, including the ejection of passengers from moving trains, and that this constituted a factual causal link between PRASA’s negligent omission and the plaintiff’s injuries attributable to being thrown from the train.


It held further that the plaintiff proved, on a balance of probabilities, that if the doors had been properly closed and secured, he would probably not have been ejected, and PRASA was therefore liable for the plaintiff’s proven damages, with costs.


LEGAL PRINCIPLES


The judgment applied the principle that PRASA’s wrongfulness and negligence in relation to commuter safety are assessed against its established duty of care towards passengers, as recognised in Constitutional Court authority, but that liability ultimately requires proof of causation.


It applied the principle that the causation enquiry requires a determination of whether there is a causal link between the negligent conduct or omission and the harm, and whether there is a sufficiently close connection between them to justify the imputation of liability.


It applied the principle that “open doors” in commuter-rail safety is not confined to doors that are physically standing open, but extends to doors that are not properly secured because a safety mechanism (such as vacuum pressure) is malfunctioning, rendering doors susceptible to easy opening and thereby creating foreseeable risks, including foreseeable criminal exploitation.


It applied the principle that foreseeability includes recognition that criminals may take advantage of open or unsecured doors to eject victims from moving trains, and that preventing trains from travelling under such conditions is directed at avoiding precisely that type of harm.

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[2022] ZAGPJHC 50
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Motloung v Passenger Rail Agency of South Africa (PRASA) (2013/32030) [2022] ZAGPJHC 50 (10 February 2022)

IN
THE HIGH COURT OF SOUTH AFRICA,
GAUTENG
LOCAL DIVISION, JOHANNESBURG
CASE
NO: 2013/32030
REPORTABLE:
YES
/ NO
OF
INTEREST TO OTHER JUDGES:
YES
/NO
REVISED.
In
the matter between:
MOTLOUNG,
JABULANI
Plaintiff
and
PASSENGER
RAIL AGENCY OF SOUTH AFRICA (PRASA)
Defendant
Delivered:
This judgment was prepared and authored by the Judge whose name is
reflected and is handed down electronically by circulation
to the
Parties / their legal representatives by email and by uploading it to
the electronic file of this matter on CaseLines. The
date of the
judgment is deemed to be 10 February 2022.
Summary:
PRASA, a public transport utility and organ of state - liability for
damages suffered by passenger; causation - causal
link.
Held:
public law duty well-established. Causation is the gist of the
enquiry.
Held:
open doors, malfunctioning doors or not properly closed doors
facilitate passengers being thrown out or ejected by criminals
and
therefore constituting a causal link between negligent conduct or
omission and the injuries suffered by a passenger.
JUDGMENT
MALINDI
J:
Introduction
[1]
The plaintiff, Mr Jabulane Motloung, claims
damages against the defendant, Passenger Rail Agency of South Africa
(“PRASA”),
the successor to the South African Rail
Commuter Corporation Limited, arising from the personal injuries he
suffered as a result
of the defendant’s negligence in that it
breached its legal duty of care towards him as a passenger by its
failure “to
ensure that the doors of the train worked properly,
alternatively, closed during the stages that the train moved,
alternatively,
remained closed until the train came to a complete
standstill.”
[2]
Other pleaded forms of negligence are
irrelevant for the purpose of this judgment and were not pursued in
evidence.
[3]
The defendant denies liability on the basis
that all the train doors had been checked and found to be in working
order in accordance
with the standard operation instructions,
alternatively, that the doors were closed at the time of the incident
even if not as
required.
Background
Facts
[4]
The factual matrix in this matter is
largely common cause or is uncontroverted. It is as follows as
testified by the plaintiff:
4.1
During September 2010, the plaintiff
resided in Sebokeng near Vereeniging, and was employed as an
assistant boilermaker at Concor
Engineering in Amalgam, Mayfair, in
Johannesburg. He had started employment there in August 2006.
4.2
The plaintiff used to travel to work by
train on the Vereeniging – Johannesburg line. He boarded the
train at Eatonside station
using monthly tickets.
4.3
On the day of the incident, the plaintiff
woke up at about 05:00 and arrived at Eatonside station at about
05:45.
4.4
He entered the station and had to show his
monthly ticket to the ticket controllers. He kept his ticket in a
ticket holder in his
wallet.
4.5
The plaintiff waited at the platform for
about 5 minutes. There were about 10 to 15 people on the platform.
When the train arrived,
he boarded a coach which had three sets of
sliding doors on the platform side. As the train arrived, he had
noticed that two doors
of this coach were open.
4.6
After the plaintiff sat down and as the
train departed, he noticed that the doors did not close. The doors
did not make the usual
swooshing sound indicating that there was
pressure. The plaintiff stood up and closed the doors. It was easy to
close the doors
by hand. He explained that one could use a finger to
open or close these particular doors when the vacuum pressure has not
been
applied.
4.7
When the doors of a coach are functioning
properly, it is difficult to open them. But two persons using force
will be able to do
so. The plaintiff testified that this is when two
persons are keeping the doors open after obstructing them before they
close completely.
4.8
There were about 6 to 8 other people in the
coach.
4.9
The next stop after Eatonside was
Residensia station. No one got into the plaintiff’s coach and
the doors remained as he had
closed them.
4.10
The train departed for Stretford station.
Not long thereafter, two men entered the coach from the rear, that
is, through the interleading
doors of the coaches. One had a knife
and they started robbing a lady who was seated close to that door.
4.11
The plaintiff tried to intervene, but the
other man then produced a firearm and the plaintiff surrendered.
Despite this, he was
assaulted by the two men. They hit and kicked
him until he lost consciousness.
4.12
The plaintiff’s next recollection was
when he woke up in Baragwanath Hospital. The plaintiff had injuries
on his head (chin,
face, back of head), on his left hand, and his
right knee that was seriously injured. After he was discharged, he
found small pieces
of stone embedded in the skin on his head, and a
piece of glass in his left hand.
4.13
At the time of his discharge from hospital,
the plaintiff was no longer in possession of his wallet, and his
shoes had also been
stolen.
Defendant’s
Evidence
[5]
The defendant led evidence of two
witnesses, Mr Karabo Ramakhula, the defendant’s Metro Guard and
train driver assistant,
and Ms Phumelele Mbata, the defendant’s
Protection Officer. Their evidence sought to demonstrate that the
probabilities are
that the train doors were properly closed on this
journey as they had been certified as functioning after the standard
operating
procedures were conducted in the morning, and that it could
not be confirmed that the plaintiff was a passenger on the train on

the day, respectively.
[6]
Mr Ramakhula’s evidence, supported by
his daily journal of 2 September 2010, that he was satisfied
that the doors of
the train were closed while it travelled between
Residensia and Stretford, is not borne out by the fact that the
plaintiff was
found on the railway line with serious injuries. This
is confirmed by the evidence of Ms Mbata who was called to the scene
and
wrote a report confirming this. The plaintiff’s evidence
that his train ticket was stolen off him together with his wallet
is
uncontroverted. I accept his evidence that on the day of the
incident, he had been on his daily trip to work as a paying passenger

on the train.
[7]
The plaintiff’s evidence is therefore
credible and is the version by which this matter must be determined.
The
Law
[8]
The
law regarding the defendant’s legal duty to its passengers is
well-established. The elements of wrongfulness, negligence
and both
factual and legal causation were settled in
Mashongwa
v Passenger Rail Agency of South Africa,
[1]
and
Rail
Commuters Action Group and Others v Transnet Ltd t/a Metrorail and
Others.
[2]
I will not restate the principles herein.
[9]
In argument, the issue for determination
became only whether the plaintiff had proved factual causation, that
is whether the defendant’s
conduct or omission was the direct
cause for the injuries suffered by the plaintiff. In this regard,
counsel for the defendant,
Mr Tisani, submitted that as the plaintiff
had testified that he had closed the train doors after it had driven
away from Eatonside,
and that they were not opened at the next
station, Residensia, this case does not fall in the category of
“open” doors.
[10]
The Constitutional Court said the following
in
Mashongwa
para
63:

[63]
That PRASA’s conduct was wrongful and negligent, does not quite
resolve the question whether liability should be
imputed to it. Its
concern in the Supreme Court of Appeal was that the element of
causation was not established. The question is
whether there was a
causal link between PRASA’s negligent conduct or omission and
Mr Mashongwa’s injuries. It must
also be determined whether
there is a close enough connection between PRASA’s negligence
and Mr Mashongwa’s injuries.
Before these questions are
answered, it must first be determined whether the Lee test or a
different approach to causation applies.”
[11]
In
cases referred to by both parties, the defendant was held liable
where the coach doors were left open.
[3]
The defendant has submitted that this case is distinguishable from
these because the doors were closed. This is an attractive argument

because in
Mashongwa
it
was said that the objective of closed doors was to secure the
passengers from falling out and taking ill-advised actions because
of
the open doors. Mr Tisani strongly argued that but for the unforeseen
conduct of the criminals, the plaintiff would not have
fallen out of
the train.
[4]
[12]
What
constitutes “open” doors requires examination in view of
what the defendant has instituted as standard operations

instructions. In
Mazibuko,
Weiner
J said that “
no
train should be in motion unless all the doors are properly
closed”
.
[5]
I align myself with the view that “open” doors includes
instances where the vacuum pressure system is malfunctioning
thereby
allowing easy opening of the doors.
[13]
The
Constitutional Court in
Mashongwa
said that the defendant’s general operating instructions
“prohibiting trains travelling with open doors” serve
the
purpose of ensuring that they do not facilitate passengers being
thrown out or suffering injuries as a result of the doors
being
open.
[6]
It is therefore clear
that it is the state of an open door that incentives criminals to
throw their victims out or passengers to
take actions that lead to
their injury. The Court also found that “it must have been
known to PRASA that criminals at times
throw their victims out of its
moving trains”
.
[7]
Contrary
to the defendant’s vehement argument referred to above, as was
said in
Mashongwa,
it is foreseeable that criminals will be virtually irresistibly
tempted to throw their victims out.
[14]
The defendant led the evidence of Mr
Ramakhula, who testified about the process of ensuring that the doors
of train number 9013
close in order to ensure that the door closing
mechanism is functional throughout the journey. Of importance is that
the mechanism
uses vacuum pressure to ensure that when the doors are
closed, they are not easy to open until the opening mechanism has
been applied
and the pressure is released to allow easy opening by
passengers by hand. He stated that once the doors have closed
completely,
it is very difficult for anyone or more people to prise
them open.
[15]
This
evidence, and that provided in
Rail
Commuters
[8]
indicates an obligation to eliminate train motion with open doors or
doors that can easily be opened because of the malfunctioning
of the
vacuum pressure mechanism. Both these circumstances facilitate
passengers being thrown out or engaging in conduct that is
dangerous
to themselves such as standing in the doorway, leaning against doors
or alighting before or boarding before the train
has come to a
complete stop.
[16]
I
have come to the conclusion that the doors that could not close
firmly or properly as a result of the malfunctioning pressure

mechanism, were a causal link between the defendant’s negligent
conduct or omission and the plaintiff’s injuries. There
is a
close enough connection between the defendant’s negligence and
the plaintiff’s injuries. Had the doors of the
coach in which
the plaintiff was travelling been properly closed, it is more
probable than not that he would not have been thrown
out or ejected
out of the train.
[9]
Had the
criminals been unable to throw him out, he would not have suffered
the extra injuries as a result and in addition to those
suffered as a
result of being assaulted by them. Factual causation has been
established.
Conclusion
[17]
I have come to the conclusion that the
plaintiff has discharged the onus that he bears and therefore the
defendant is liable for
the damages suffered by the plaintiff as a
result of being thrown out of the moving train.
[18]
The following order is made:
1.
The defendant is liable for 100% of the
damages that the plaintiff may prove.
2.
The defendant is to pay the costs.
_____________________________________
G
MALINDI
JUDGE
OF THE HIGH COURT OF SOUTH AFRICA
GAUTENG
LOCAL DIVISION
JOHANNESBURG
FOR
THE PLAINTIFF:

E Kromhout
INSTRUCTED
BY:

Mnguni (PNL) Attorneys Inc
COUNSEL
FOR DEFENDANT:

SM Tisani
INSTRUCTED
BY:

Norton Rose Fulbright
DATE
OF THE HEARING:

31 January 2022
DATE
OF JUDGMENT:

10 February 2022
[1]
2016
(3) SA 528 (CC).
[2]
2005
(2) SA 359 (CC).
[3]
Mazibuko
v PRASA
(Gauteng
High Court, case number 2011/40493)
,
Mothobi v PRASA
(Gauteng
High Court, case number 2010/26087)
,
Transnet Ltd t/a Metrorail & Another v Witter
2008 (6) SA 549 (SCA).
[4]
Mashongwa
para
53.
[5]
Para
33.
[6]
Para
48 and 49.
[7]
Para 49.
[8]
Rail
Commuters Action Group & Others v Transnet Ltd t/a Metrorail &
Others
above.
[9]
Mashongwa
para
66.