Kennedy v Oasys Innovations (Pty) Ltd and Another (21826/2015) [2017] ZAGPJHC 331 (19 April 2017)

80 Reportability
Contract Law

Brief Summary

Contract — Remedies on breach — Cancellation due to malperformance — Plaintiff, Brian Kennedy, claimed damages from Oasys Innovations (Pty) Ltd for alleged repudiation of a service level agreement following his proposal to Oasys' clients while under contract — Legal issue centered on the burden of proof regarding the lawfulness of cancellation — Court held that the breach by Oasys justified cancellation by the innocent party, affirming the plaintiff's right to claim damages.

Comprehensive Summary

Summary of Judgment


Introduction


The proceedings were a consolidated action in the Gauteng Local Division, Johannesburg, combining claims arising from an alleged contractual repudiation with claims sounding in delict. The plaintiff, Mr Brian Kennedy, sought contractual damages against the first defendant, Oasys Innovations (Pty) Ltd (“Oasys”), and further pursued a defamation-based claim (damages under the actio iniuriarum) and an interdict against Oasys and the second defendant, Ms Dominique Parmee.


The procedural history reflected that the interdict had originally been pursued by way of motion proceedings under a separate case number (21827/15), but that application was referred to trial and then consolidated with the action for contractual and delictual damages under case number 21826/2015. The matter therefore proceeded as a trial in which evidence was led.


The general subject-matter of the dispute concerned whether Oasys was entitled to cancel a written service level agreement concluded with Mr Kennedy on the basis of alleged material breach (malperformance). This question was central because Mr Kennedy’s contractual claim depended on his contention that Oasys’ cancellation was unlawful and therefore constituted a repudiation which he accepted, entitling him to damages. The defamation and interdict components concerned a subsequent communication to clients explaining that the service level agreement had been cancelled due to Mr Kennedy’s material breach.


Material Facts


Oasys operated as an infrastructure supply company in the exhibition, event, and conference industry, with branches in Johannesburg, Cape Town, and Durban. Mr Kennedy had longstanding involvement in Oasys, including as chief executive officer from November 2007 until March 2013, and he had previously acquired the entire shareholding through a trust before later transferring a portion to an associate.


A written acquisition agreement concluded in September 2009 resulted in a French company, GL Events Services SA, acquiring 50.34% of Oasys’ share capital. It was common cause that the acquisition agreement imposed a non-compete obligation on Mr Kennedy for as long as he remained an employee and for three years thereafter, and Mr Kennedy accepted in evidence that this restraint remained operative after his later separation from employment.


Following deterioration of relations between Mr Kennedy and the French directors, a mutual separation agreement was concluded on 10 October 2013, terminating Mr Kennedy’s employment by consent. At the same time, a written service level agreement was concluded, effective from 1 January 2014 to 31 December 2015, under which Mr Kennedy acted as an independent service provider. In terms of that agreement, he undertook to manage the relationship between Oasys and a list of major clients, expressly “in promoting the interests” of Oasys. The agreement also retained him as a non-executive director and contained an express restriction that he “may not perform any work that is within the scope of work of [Oasys]”.


In early February 2015, Mr Kennedy sent a letter styled as a “letter to prospective clients” to a number of Oasys’ major and longstanding clients. The letter proposed that Next-Gen Business Solutions (Pty) Ltd (associated with Mr Kennedy) would act as a supplier negotiator, handling negotiations between organisers and suppliers, removing organisers from negotiations, using a tender and scorecard process, and sharing “savings” on supplier pricing on a 60/40 basis in favour of Next-Gen. The court treated this letter as a key factual trigger for the subsequent cancellation.


On 26 February 2015, Oasys (through Ms Parmee, acting chief executive officer at the time) delivered a written notice summarily terminating the service level agreement with immediate effect, stating that Mr Kennedy’s conduct constituted unlawful conduct and breach, including failure to promote Oasys’ interests and conduct conflicting with those obligations. The cancellation letter identified the Next-Gen approach to Oasys’ established clients as being in direct conflict with his contractual obligation to promote Oasys’ interests and described the breach as material and undermining the agreement’s foundation.


It was common cause that Ms Parmee also sent a letter to Oasys’ clients notifying them that the service level agreement with Mr Kennedy had been cancelled because of his material breaches, and advising who at Oasys would handle those client relationships going forward. Mr Kennedy alleged that this communication was defamatory, while Oasys’ position was that the publication was justified, including on grounds of truth and public benefit and/or privilege.


On 20 March 2015, Mr Kennedy’s attorneys wrote to Oasys asserting that Oasys’ cancellation constituted a repudiation of the service level agreement, that Mr Kennedy accepted it, and that the agreement was terminated on that basis. Mr Kennedy also resigned as a director on the same day. Litigation followed, with the contractual damages claim being pursued alongside the defamation and interdict claims.


As to disputed versus undisputed facts, the court recorded that the background leading to the litigation was “essentially not contentious” in broad outline, but the parties sharply disputed whether Mr Kennedy’s Next-Gen conduct was permitted under his obligations and whether it amounted to a breach sufficiently serious to justify cancellation. The court also assessed witness credibility, finding significant weaknesses in the credibility of Mr Kennedy and Mr Strydom, and finding Ms Parmee to be a particularly impressive and reliable witness.


Legal Issues


The central legal question was whether Mr Kennedy breached the service level agreement and, if so, whether that breach—objectively assessed—was sufficiently serious to justify Oasys’ cancellation of the agreement in the absence of a contractual cancellation clause (a lex commissoria). This was an issue involving the application of legal standards to established facts, culminating in a value judgment as to the seriousness of the breach and the fairness of permitting cancellation.


A further legal issue concerned the onus of proof. The court held that Mr Kennedy bore the burden of proving that Oasys’ cancellation was unlawful, because only an unlawful cancellation could constitute a repudiation in the circumstances and found a damages claim on that basis.


The defamation claim and the interdict were treated as linked to the outcome of the contractual dispute, because the parties had agreed that the defamation claim should follow the result of the contractual claim, and the court considered there was no proper basis for interdictory relief on the facts presented.


Court’s Reasoning


The court approached the matter from the premise that the plaintiff’s contractual damages claim depended on establishing that Oasys’ termination was unlawful. Applying the general onus principle that the party who asserts must prove, the court held that Mr Kennedy carried the burden to prove unlawfulness in the cancellation. The court further accepted that cancellation could only amount to repudiation in the case at hand if the cancellation was unlawful.


On the substantive cancellation question, the court applied the principle that, in the absence of a lex commissoria, the right to cancel for malperformance depends on whether the breach, objectively evaluated, is so serious as to justify cancellation by the innocent party. The court adopted the approach articulated in Singh v McCarthy Retail Ltd, emphasising that determining whether a breach justifies cancellation entails a value judgment balancing the parties’ competing interests and recognising that rescission is a more radical remedy than damages or specific performance. The court framed the key inquiry as whether the breach was so serious that it was fair, in the circumstances, to allow the innocent party to cancel and undo the contract’s consequences.


In applying those principles to the facts, the court carefully distinguished between Mr Kennedy’s various obligations, including those arising from the acquisition agreement, the employment contract, and the service level agreement. While it recognised that the acquisition agreement included a restraint of trade, the court emphasised that the service level agreement imposed wider obligations, including the express restriction against performing any work within Oasys’ scope of work, and the duty to manage client relationships in promoting Oasys’ interests. The court also recorded Mr Kennedy’s acknowledgment that he owed fiduciary duties to Oasys as its agent and as a director during the relevant period.


The court rejected Mr Kennedy’s contention that his Next-Gen activity was merely an “idea” and that no breach occurred because it had not been implemented. It reasoned that the client letter itself amounted to a concrete attempt to persuade Oasys’ major clients to do business with Next-Gen on the terms described, and it highlighted features of the letter that resembled a firm commercial offer rather than a casual request for feedback. The court also relied on contextual conduct, including that Mr Kennedy had opened a bank account for Next-Gen, changed his cell phone number, and registered a domain, as supporting the inference that the proposal was not merely exploratory.


The court further found Mr Kennedy’s explanation improbable when measured against what would be expected if he genuinely believed the proposal benefitted Oasys. In the court’s evaluation, such a belief would have made it likely that he would raise the proposal with Oasys directly, rather than approaching Oasys’ clients on a confidential basis. The court also questioned why the proposal would be circulated well before the alleged end of his obligations to Oasys and without any indication that services would only be available later.


A significant element of the reasoning was the court’s assessment of the events industry structure. While recognising that venues, organisers, and suppliers have distinct roles, the court held that this distinction did not assist Mr Kennedy. It found that the Next-Gen proposal introduced a role that would position itself between organisers and suppliers, thereby intruding into a key aspect of Oasys’ business, namely the consultative negotiation process with organisers. The court accepted evidence that, once an organiser appointed a negotiator of this kind, Oasys would lose the ability to negotiate directly with the organiser and would be subject to that negotiator’s scoring, negotiation, and rebate approach.


The court considered that the proposal was aimed at weakening the loyalty and longstanding relationships between organisers and suppliers, which directly undermined what Mr Kennedy was engaged to do under the service level agreement: to manage and maintain those relationships in Oasys’ interests. The court also noted the economic effect that part of the money which would otherwise be paid to suppliers such as Oasys could be diverted to Next-Gen as a share of “savings,” thereby potentially operating to Oasys’ detriment. Although Mr Kennedy maintained the scheme could benefit Oasys, the court recorded that he conceded it could conversely operate to Oasys’ disadvantage.


On this basis, the court concluded that Mr Kennedy’s conduct amounted to an infringement of the operative “restraints” in the broader sense used by the parties, including that he offered services to Oasys’ major clients within Oasys’ scope of work, undermined Oasys’ interests with its key clients, and competed with Oasys by positioning Next-Gen between Oasys and those clients for Next-Gen’s financial benefit. The court also characterised his conduct as unlawful interference in Oasys’ client relationships and as a breach of his fiduciary duties as director and agent.


Having made these findings, the court held, applying the Singh balancing approach, that the breach was sufficiently serious to justify cancellation by Oasys. As a result, Mr Kennedy failed to discharge the onus of proving that cancellation was unlawful, with the consequence that the premise for his repudiation-based damages claim fell away.


Regarding defamation and the interdict, the court recorded that the parties had agreed that the defamation claim should follow the contractual outcome, and it therefore dismissed that claim consistently with its findings on the contractual cancellation. The court further held that the interdict should fail in any event, noting that Oasys’ attorneys had indicated that no further correspondence would be addressed to customers concerning Mr Kennedy and that notice would be given should it become necessary in future, which the court regarded as leaving no justification for pursuing interdictory relief.


Outcome and Relief


The court dismissed all of the plaintiff’s claims.


The relief sought by Mr Kennedy, including contractual damages, delictual damages for defamation, and an interdict, was refused. The court ordered Mr Kennedy to pay costs, including the costs of senior counsel and the costs of the earlier motion proceedings under case number 21827/15.


Cases Cited


Pillay v Krishna 1946 AD 946.


Strydom v Engen Petroleum Ltd 2013 (2) SA 187 (SCA).


Mobil Oil Southern Africa (Pty) Ltd v Mechin 1965 (2) SA 706 (A).


Singh v McCarthy Retail Ltd [2000] ZASCA 129; 2000 (4) SA 795 (A).


Legislation Cited


No legislation was cited in the judgment.


Rules of Court Cited


No rules of court were cited in the judgment.


Held


The court held that Mr Kennedy bore the onus to prove that Oasys’ cancellation of the service level agreement was unlawful, because only an unlawful cancellation could constitute repudiation in the circumstances advanced by the plaintiff. It held that Mr Kennedy, through the Next-Gen proposal made to Oasys’ major clients, breached the service level agreement by offering services within Oasys’ scope of work and by undermining Oasys’ interests and client relationships.


The court held that the breach was, when objectively evaluated and assessed through the balancing approach applicable to cancellation for malperformance, sufficiently serious to justify Oasys’ cancellation of the service level agreement. Consequently, the contractual claim failed. The defamation claim was dismissed in line with the parties’ agreement that it should follow the contractual outcome, and the interdict was refused on the basis that there was no justification to persist with such relief on the facts. All claims were dismissed with costs, including senior counsel and costs of the related motion proceedings.


LEGAL PRINCIPLES


The judgment applied the general evidentiary principle that the party who asserts must prove, and placed the burden on a plaintiff alleging repudiation-by-unlawful-cancellation to prove that the cancellation was unlawful, because lawful cancellation cannot found a repudiation claim in the manner advanced.


It applied the principle that, in the absence of a lex commissoria, cancellation for malperformance depends on whether the breach, objectively evaluated, is sufficiently serious to justify cancellation. The court treated this inquiry as requiring a value judgment, involving a balancing of the parties’ competing interests and the fairness of allowing cancellation as the more radical remedy compared to damages or specific performance.


On the facts, the court applied those principles to conclude that conduct undermining the contractual duty to promote the other party’s interests and offering services within the counterparty’s business scope to its key clients can constitute a breach serious enough to justify cancellation, particularly where the conduct positions the breaching party to benefit financially at the innocent party’s potential expense and interferes with the innocent party’s established client relationships.

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[2017] ZAGPJHC 331
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Kennedy v Oasys Innovations (Pty) Ltd and Another (21826/2015) [2017] ZAGPJHC 331 (19 April 2017)

HIGH
COURT OF SOUTH AFRICA
GAUTENG
LOCAL DIVISION, JOHANNESBURG
Case
No:
21826/2015
Reportable
Not
of interest to other judges
Revised.
In
the matter between:
BRIAN
KENNEDY
Plaintiff
and
OASYS
INNOVATIONS (PTY)
LTD
First
Defendant
DOMINIQUE
PARMEE
Second
Defendant
Case
Summary
:
Contract – Remedies on breach – Cancellation on account
of malperformance.
Burden
of proof -
in
accordance with the general rule, he or she who asserts must prove,
onus of proving cancellation ‘unlawful’ on party

asserting it, in this instance the plaintiff – it is only if
cancellation is unlawful that, in casu, it can amount to a
repudiation\]\ of the agreement.
Breach by independent
service provider of service level agreement so serious as to justify
cancellation by innocent party.
JUDGMENT
MEYER
J
[1]
This is a consolidated action in which the plaintiff, Mr Brian
Kennedy, claims damages in the sum of R778 248.19 from the first

defendant, Oasys Innovations (Pty) Ltd (Oasys), as a result of Oasys’
alleged repudiation of a written service level agreement
concluded
between them.  He also claims damages in the sum of R100 000 by
way of the
actio iniuriarum
and an interdict against Oasys and
the second defendant, Ms Dominique Parmee, based on defamation.
The interdict was sought
by way of motion proceedings (case no.
21827/15), which were referred to trial, and consolidated with the
action for contractual
and delictual damages.
[2]
Mr Kennedy, who was the chief executive officer of Oasys from
November 2007 until March 2013, testified and he called Mr Mark

Strydom, who took the position of chief executive officer over from
him during March 2013, as a witness.  Oasys called Ms
Parmee as
its only witness.  She was appointed as acting chief executive
officer when Mr Strydom left Oasys on 19 January
2015, and was
appointed as its chief executive officer in May 2015.  She
resigned on 30 June 2016 due to personal circumstances
and is now a
consultant to Oasys, working about ten days a month. The background
facts to the present litigation are essentially
not contentious.
[3]
Oasys is the biggest infrastructure supply company in the exhibition,
event and conference industry (the events industry), with
a branch in
Johannesburg, in Cape Town and in Durban.  Mr Kennedy joined
Oasys as an employee and executive director in 1998.
He,
through the vehicle of a trust, purchased the entire shareholding in
Oasys during 2007.  He transferred 25% of the shareholding
to a
company controlled by a long-standing business associate of his, Mr
Herman Mashaba.
[4]
A French company, GL Events Services SA (GL Events), was keen to
invest in the events industry in South Africa.  It considered

the Confederations Cup and World Cup events to be a good ‘launch
pad’ for investing here, and acquired 50.34% of the
share
capital of Oasys in terms of a written
acquisition agreement
,
which was concluded on 14 September 2009.  The balance of the
shareholding, after the acquisition, was held by Mr Kennedy’s

trust and the corporate entity controlled by Mr Mashaba, in the ratio
75:25.  It is common cause (and was expressly accepted
by Mr
Kennedy in his evidence) that, in terms of clause 13 of the
acquisition agreement, he had an obligation not to compete with
Oasys
on the terms set out therein. That obligation, in terms of clause
13.3.2, was binding on him for as long as he remained an
employee of
Oasys and for a period of three years thereafter.
[5]
Oasys concluded a written
contract of employment
with Mr
Kennedy on 18 December 2009.  In terms of clause 19 of this
agreement, he also agreed to wide ranging restraints of
trade,
including an obligation not to compete with Oasys.  Clause 4.1.4
thereof placed the duty upon Mr Kennedy to ‘honestly,

faithfully and diligently and to the best of his ability fulfil the
duties and responsibilities of the office to which he is appointed

and in so doing [to] use his best endeavours to promote and protect
the interests of the Company’ and clause 4.1.6 the duty
to ‘be
true and faithful to the Company and the Group in all dealings and
transactions whatsoever relating to its business
and interests’.
He agreed, in terms of clause 4.2, during his employment not to,
‘directly or indirectly, carry
on or be engaged, concerned or
interested in any other business, trade, profession or occupation in
any capacity whatsoever’.
[6]
In December 2011, Mr Kennedy, on behalf of the trust, and Mr Mashaba,
on behalf of the corporate entity, exercised the put options
arising
from the acquisition agreement in terms whereof GL Events were
obliged to purchase their almost 50% shareholding in Oasys
at the end
of the next financial year. The sale took effect and the shares were
paid for once Oasys’ audit for the 2012 financial
year had been
finalised in March 2013.  Oasys’ turnover of about R240
million in 2012 exceeded any previous financial
year, and from a loss
of R17 million in 2011, it made a profit of R25 million in 2012.
This resulted in a substantial valuation
of the shares and in Mr
Kennedy receiving a purchase consideration of about R60 million from
GL Events.  He rewarded Mr Strydom,
who at that time was Oasys’
chief executive officer, and other senior management members with
gifts for their efforts in
achieving the excellent financial results
for that financial year.  Mr Strydom received an Audi A5 motor
vehicle that cost
more than R500 000. Once Mr Kennedy had exercised
the put option and refused to re-invest in Oasys, the relationship
between him
and the French directors soured.  They, according to
Mr Kennedy, believed that GL Events had paid too much for the almost
50% shareholding.  Ms Parmee testified that the French directors
were rather unhappy with the performance of the business of
Oasys.
[7]
The deteriorating relationship culminated in a written
mutual
separation agreement
being concluded between Mr Kennedy and Oasys
on 10 October 2013, in terms of which his employment was consensually
terminated.
In clause 8 of this agreement it was agreed that
the confidentiality and restraint of trade provisions that were
concluded with
him, would remain in place.  Mr Kennedy agreed
under cross-examination that the restraint provisions of the
acquisition agreement
thus remained binding on him until three years
after the mutual separation agreement had been concluded, in other
words until the
end of 2016.
[8]
At the same time a written
service level agreement
was also
concluded between them, in terms of  which Mr Kennedy, as
independent service provider, agreed ‘to manage the

relationship’ between Oasys and its clients listed in annexure
‘A’ to the agreement (THEBE, Nedbank Golf Challenge,

SARCDA, DOGON, EMS, Home Makers Fair, GRAIN AGRI SA, Cape Town
Convention Centre and Sun International) for a period of 24 months

from 1 January 2014 until 31 December 2015, ‘in promoting the
interests’ of Oasys.  Those were major clients of
Oasys
with whom Mr Kennedy had a good and long-standing relationship going
back more than 15 years.   In Mr Kennedy’s
own words,
most of them he ‘controlled and serviced from beginning to
end’.  Mr Kennedy, in terms of clause 7
of this agreement,
retained the position of non-executive director on the board of
directors of Oasys.  In clause 10 of this
agreement it was
agreed that Mr Kennedy ‘may not perform any work that is within
the scope of work of [Oasys]’.
[9]
At the beginning of February 2015, Mr Kennedy addressed a letter
entitled ‘letter to prospective clients’ to seven
of
Oasys’ major and long-standing clients, namely THEBE, SARCDA,
DOGON, EMS, Home Makers Fair, GRAIN AGRI SA and MMI (Mr
Kennedy’s
proposal).  In its presently relevant part, Mr Kennedy’s
proposal reads as follows:

This
being my 20
th
year as a supplier in the exhibition and events industry I have had
the opportunity to be exposed to a huge number of Exhibition
and
Event Organisers.  My experience has taught me that there are
certain fundamentals that remain the same for an “event”

to be successful.
One
of these is choice of supplier as well as the quality of the supplier
and their pricing.  It’s also imperative for
the supplier
to have sufficiently qualified staff in place to deliver the quality
required by the organiser.
Many
organisers have extremely long term relationships with their
suppliers.  This loyalty is extremely commendable.
This I
have experienced myself over the last 20 years very many times.
One’s
loyalty and long-term relationship can sometimes count against the
organiser when it comes to supplier negotiations.
I
would therefor like to offer your company a service to handle these
negotiations on behalf of you and your company.  Let
me list my
services and a few reasons and advantages you can benefit from.
·
Next-Gen
Business Solutions (Pty) Ltd (Brian Kennedy) to take advantage of 20
years’ experience as a major supplier to the
industry.
·
Organiser
to appoint NGBS as their contracted supplier negotiator.
·
Organisers
to remove themselves and staff from all negotiations – this
removes relationships from negotiations as well as
avoids any
opportunity for corruption or temptation thereof.
·
Suppliers
to answer a detailed tender document.  This will be scored
according to a standard scorecard and presented to an
organiser.
This scorecard is to include BBBEE credentials.
·
Organiser
to make the final decision on which supplier is appointed as official
supplier.
·
NGBS
to negotiate with services suppliers will supply to the organiser at
“No Charge”.
·
Supplier
pricing to be fixed for 12 months.  However a longer time may be
required for special ad hoc projects and tenders.
·
Suppliers
to sign a rebate contract with the organiser for design stands built
on the exhibition if they have been approved and
have been promoted
to exhibitors by the organiser.
·
Suppliers
with approved status are to advertise in the exhibitors manuals.
·
Organiser
and NGBS to enter into a NDA for organisers protection and to
maintain confidentialities.
·
Suppliers
and NGBS to enter into a  NDA to maintain confidentialities.
·
Organiser
to appoint NGBS for a period of 36 months.
·
Organiser
to settle supplier accounts directly with suppliers.
·
The
savings to be split 60% NGBS and 40% to the organiser.
·
Recon
and payment to NGBS to be done within 14 days of the end of the
exhibition.
·
NGBS
will also offer a project management service.  This will be
discussed and quoted on a project per project basis.
·
Services
information to be handed to suppliers 10 days prior to build up
- forms part of the price negotiation.  Represents
a savings on
overtime.
·
With
an unemotional focus savings are a definite.
·
Offer
to pay suppliers for onsite changes.  Organiser therefore needs
to hand over accurate information.  This forms part
of the
negotiation with the supplier.
·
Possibly
route payment via NGBS to take advantage of BBBEE.
·
Year
one’s savings to be used as a base percentage going forward.
I
am certain that this proposal makes clear sense to you.  Please
let me know if you would like me to make an appointment to
discuss
this in more detail.
Assuring
you of my support and best attention at all times.’
[10]
Mr Kennedy’s proposal to Oasys’ major and long-standing
clients was made at a time, according to Ms Parmee, when
Oasys was in
financial distress; it made a loss of R17 million in 2011, a profit
of R25 million in 2012 and losses of R2 million
in 2013, R18 million
in 2014 and R19 million in 2015.  The only year when Oasys made
a profit was when Mr Kennedy exercised
the put option and was paid
about R60 million.  When Mr Kennedy’s proposal to Oasys’
major clients was detected,
it was thus, according to Ms Parmee, of
great concern to her.  She considered Mr Kennedy an astute
businessman and there was
mutual respect between the two of them.
Ms Parmee consulted Oasys’ attorneys, who advised her and
drafted a letter
dated 26 February 2015 to Mr Kennedy, which letter
was signed by Ms Parmee.
[11]
In the letter, Oasys summarily and with immediate effect terminates
the service level agreement with Mr Kennedy.  It is
stated
that
Mr Kennedy conducted himself unlawfully and breached the service
level agreement by failing to promote the interests of Oasys,
by
competing with it, by failing to keep confidentiality and by
breaching his fiduciary duties.
Mr Kennedy’s
approach, on behalf of Next-Gen Business Solutions (Pty) Ltd
(Next-Gen), made to certain of Oasys’ established
clients with
the proposal of acting as the negotiator between event organisers and
suppliers, is mentioned, and it is stated that-

.
. . the proposal to act as a direct intermediary between event
organisors (including clients of the company [Oasys]) and event

suppliers (which would obviously include the company) is in direct
conflict with [his] obligation to promote the interests of the

company …’.
It
is also stated that Mr Kennedy’s breach of the service level
agreement was-

.
. . material as it undermines its very foundation’.
(The
view I take of the matter makes it unnecessary to refer to other
alleged breaches referred to in this letter of cancellation
of the
service level agreement.)
[12]
On 26 February 2015, Ms Parmee handed the letter to Mr Kennedy, who
read it and he then said to Mr Sameer Khan, Oasys’
financial
director who was also present:  ‘You will live to regret
this’ and ‘this company’s doors
will be closed in
December’.  When this evidence was foreshadowed during Mr
Kennedy’s cross-examination, he conceded
that he might have
said this.  He was emotional, he said, and Oasys was not
performing well, it lost market share.
[13]
It is common cause
that Ms Parmee also sent out a letter
to Oasys’ nine long-standing clients (THEBE, Nedbank Golf
Challenge, SARCDA, DOGON,
EMS, Home Makers Fair, GRAIN AGRI SA, Cape
Town Convention Centre and Sun International) notifying them that the
service level
agreement with Mr Kennedy had been cancelled because of
his material breaches thereof, and advising them who at Oasys would
be
looking after their affairs.  Mr Kennedy considered the
content of this letter to be defamatory of him.  Ms Parmee
testified
that she had written this letter to inform Oasys’
clients who had been approached by Mr Kennedy that she was aware they
had
been approached by him in his Next-Gen capacity and that what he
had done was contrary to what Oasys had engaged him to do.

(Oasys’ defence to the defamation claim is essentially that the
statements were substantially true and the publication thereof
for
the public benefit, including the benefit of the recipients thereof,
or, that the publication thereof was privileged, and therefore
not
wrongful.)
[14]
By letter dated 20 March 2015, Mr Kennedy’s attorneys informed
Oasys that its letter dated 26 February 2015 constituted
a
repudiation of the service level agreement, that Mr Kennedy accepted
the repudiation and that he elected to thus terminate the
agreement.
Mr Kennedy also resigned as a director of Oasys on the same day.
The present litigation followed.
[15]
In accordance with the general rule – he or she who asserts
must prove (
Pillay
v Krishna
1946
AD 946
at 951;
Strydom
v Engen Petroleum Ltd
2013
(2) SA 187
(SCA) at 203H-I) - Mr Kennedy bears the onus of proving
that Oasys’ cancellation of the service level agreement was
‘unlawful’.
It is only if the cancellation is
unlawful that,
in
casu
,
it can amount to a repudiation of the agreement by Oasys.  (See
Mobil
Oil Southern Africa (Pty) Ltd v Mechin
1965 (2) SA 706
(A) at 712.)  The crucial question for
determination is whether Mr Kennedy breached the service level
agreement, and, if he
did, whether the
breach
is so serious that it justified cancellation by Oasys.
Olivier
JA,
in
Singh
v McCarthy Retail Ltd
[2000] ZASCA 129
;
2000 (4) SA 795
(A), para 12, said that-

[t]he
right of a party to a contract to cancel it on account of
malperformance by the other party, in the absence of a
lex
commissoria
,
depends on whether or not the breach, objectively evaluated, is so
serious as to justify cancellation by the innocent party’.
[16]
When is a breach, in the form of malperformance, then so serious to
justify cancellation by the innocent party?  Olivier
JA, in
Singh
,
answered this question thus:

[15]
I perceive the correct approach to be as follows:  The test,
whether the innocent party is entitled to cancel the
contract because
of the malperformance by the other, in the absence of a
lex
commissoria
,
entails a value judgment by the Court.  It is, essentially, a
balancing of competing interests – that of the innocent
party
claiming rescission and that of the party who committed the breach.
The ultimate criterion must be one of treating
both parties, under
the circumstances, fairly, bearing in mind that rescission, rather
than specific performance or damages, is
the more radical remedy.
Is the breach so serious that it is fair to allow the innocent party
to cancel the contract and
undo all its consequences?’
[17]
The evidence of Mr Strydom did not materially advance Mr Kennedy’s
case.  However, his attempt at claiming tax relief
on the Audi,
which was donated to him by Mr Kennedy, and his evasive and
unimpressive responses when cross-examined on the matter,
adversely
affect his credibility as a witness.  Mr Kennedy too was not an
impressive witness.  His memory was often selective
(his
apparent inability to recall how much was paid to him for his shares
being one example), he was evasive (when in difficulty
with
propositions put to him, he resorted to saying that he did not
remember or disagree) and his attempts at wriggling out when

confronted with matters that might be prejudicial to his case (e.g.
he conceded that he was aware that the restraint provisions
contained
in clause 13 of the acquisition agreement only expired at the end of
2016 but then tried to wriggle out by saying that
there was ‘some
confusion’ for him ‘as a layman’ whether clause 11
of the service level agreement terminated
the restraint provisions of
the acquisition agreement).  His efforts to explain his
preparedness to assist Mr Strydom in claiming
tax relief on the Audi
which he donated to him and to explain his claim for business
expenses, which was disallowed, also did not
instil confidence in his
credibility as a witness.  Ms Parmee, on the other hand, was
singularly impressive.  She appeared
to me to be a formidable
person and was not shaken as a witness, despite lengthy
cross-examination.
[18]
There is a distinction between Mr Kennedy’s obligations under
clause 13 of the acquisition agreement, on the one hand,
and those
under clause 10 of the service level agreement, on the other.
The latter are clearly wider than the former and
extend beyond
prohibiting mere competition into any work that is within the scope
of work of Oasys.  Mr Kennedy (in his evidence)
also recognised
expressly that he owed a fiduciary duty to Oasys as its agent and
also as a director thereof.  Mr Kennedy’s
duties towards
Oasys and the various obligations imposed on him (including the
obligation not to compete and not to perform any
work that is within
the scope of work of Oasys) continued uninterruptedly throughout the
period covered by the service level agreement
until, at best for him,
31 December 2015.
(As emerged during the evidence, the
use of the phrase ‘the restraints’ was intended to cover,
not only restraints of
trade properly so-called, but, more generally,
Mr Kennedy’s duties and obligations towards Oasys, whatever
their nature and
source).
[19]
Mr Kennedy’s case on the pleadings and affidavits in the
application, simply put, is that, notwithstanding his duties
and
obligations owed to Oasys, he was not precluded from doing business
as a ‘supplier negotiator’, because Next-Gen,
through
which he operated, was not a competitor of Oasys and these activities
did not fall foul of the ‘restraints’.
In his
founding affidavit in the interdict application, which was deposed to
on 10 June 2015, Mr Kennedy stated the following:

38.1
I am still a businessman and have business interests with Next-Gen
Business Solutions (Pty) Ltd which operates as an events
and
exhibition supply negotiator.  I am still exploring the
viability of this company and have conducted no business through
it
as yet.  However, it is important to state that this company is
not a competitor of the first respondent [Oasys] as its
focus is on
negotiating with suppliers of companies such as the first respondent
on behalf of exhibitors and vice versa.’
And
in his replying affidavit, which was deposed to on 16 July 2015, he
stated:

36.1
I deny that Next-Gen is in opposition to the first respondent.
36.2
Next-Gen is an events and exhibitions supply negotiator.
Something that the second respondent [Ms Dominique Parmee] is
well
aware of and even confirms in annexure “D” where she
describes its business as “acting as a negotiatior
between
event organisers and event suppliers.”
36.3
The first respondent is an event supplier and accordingly the
business of next-Gen would have been to negotiate agreements
between
the firs respondent and event organisers, something which would have
been to the benefit of the first respondent.
More importantly
this would not have contravened the terms of the SLA [service level
agreement].’
[20]
In
somewhat of a
volte-face
,
w
hile on the one
hand
still
maintain
ing
that his activities (or
those of Next-Gen) did not infringe the service level agreement when
he testified, Mr Kennedy, on the other
hand, conceded that they would
have, had he implemented the Next-Gen ‘idea’.
He
testified
that he
had come up with the idea to establish the supplier negotiator
business towards the end of 2014/beginning 2015.  He
consulted
his attorney about his restraint obligations and was advised that
clause 13 of the acquisition agreement would be binding
upon him for
three years from the date he ceased to be an employee of Oasys.
It is for this reason that he sought to buy
his way out of the
restraint by making the following offer to Mr Strydom on 7 January
2015:

I currently have approximately
21 months left of my obligation not to compete.  If the company
is prepared to release me of
this obligation, I will walk away from
my current contract as well as all the monies due for the duration of
the contract as mentioned
above.
To give the company comfort, I will
also agree not to compete in any way with Oasys on the list of
organisers I currently manage
the relationship with for the duration
of the 21 months left in my obligation not to compete.’
The
period of 21 months referred to should, so Mr Kennedy conceded, have
been 24 months.  The offer was not accepted.
Mr Kennedy
conceded that he could not implement his Next-Gen idea until he had
‘finished’ his contract with Oasys,
because of his
obligation not to compete (clause 10 thereof).
[21]
Mr Kennedy’s proposal put to Oasys’ clients, so he
testified, was not ‘put into practice’ but was only
an
‘idea’ and the letter containing it was sent out to a
‘few friends in the industry’ for them to act
as a
‘sounding board’.  The contention that, because he
had not put it into practice he was not in breach of the
restraints,
is without any merit and rejected.  Mr Kennedy conceded that his
case was correctly summarised by his attorney
in a letter dated 20
March 2015, wherein it was stated-

that,
far from competing with yourselves, our client is actually
endeavouring to obtain more work for your company by negotiating

transactions between your customers and yourselves for events
supplies’.
[22]
If Mr Kennedy truly believed that the scheme would be for the benefit
of Oasys, one would have expected him to raise it with
Oasys, which
he conceded he did not do, rather than approaching its clients
surreptitiously and on a ‘very confidential’
basis.
Furthermore, if Mr Kennedy was only ‘sounding out’
his friends in the industry on the basis that, if so
advised, he
would implement the scheme after his obligations to Oasys had been
fulfilled, why start the process before he had received
any feedback
and a year ahead of time and why not mention in the letter that the
supplier negotiator services would only be available
from a future
date in time?
[23]
There is also nothing in Mr Kennedy’s proposal which indicates,
even remotely, that he was merely sounding out his friends
in the
industry, rather than putting a firm offer to them.  On the
contrary, he expressly and in no uncertain terms offered
his services
to the major and long-standing clients of Oasys, he listed his
services on offer, the benefits thereof to the organiser,
he
requested them to let him know if they would like him to make an
appointment with them ‘to discuss this in more detail’

and he gave the assurance of his ‘support and best attention at
all times’.  Furthermore, under cross-examination
Mr
Kennedy conceded that, during December 2014 and January 2015, he also
opened a bank account for Next-Gen, he changed his cell
phone number
from Oasys to himself and he registered a new web-site domain for
Next-Gen.  Mr Kennedy’s proposal, therefore,
was no less
than an attempt at persuading Oasys’ major and long-standing
clients to do business with Next-Gen on the terms
set out in that
letter.
[24]
Mr Kennedy placed great emphasis on the different role players in the
events industry and their respective fields of activities
to support
his contention that Next-Gen was not a competitor of Oasys and that
its activities did not fall foul of the restraints.
The
evidence indeed establishes that there are three main role players in
the events industry, namely the venues, organisers and
suppliers.
The person entitled to the venue rents out the empty venue to an
organiser.  Organisers create the concept
for the exhibition,
event or conference, sell space to exhibitors and the like, market
the exhibition, event or conference to the
public, trade or both and
rent infrastructure from a service provider, such as Oasys.
Suppliers carry stock of infrastructure
and equipment, such as
carpets, booths, electrical goods and air conditioners, furniture,
marquees and signage, they supply the
infrastructure to an organiser
on a rental basis, and render services, such as labour, project
management, quoting and price negotiating,
design and plans.
[25]
But the distinction between the three main role players in the events
industry and their activities does not advance the case
for Mr
Kennedy in any way.  Mr Kennedy, through Next-Gen, was
introducing a new role player into the events industry, that
of
‘contracted supplier negotiator’, which new role player
encroaches upon elements of the activities of both organisers
and
suppliers.  In terms of Mr Kennedy’s proposal he
positioned Next-Gen between the supplier and organiser.
Although the organiser was to make the final decision as to which
supplier to appoint, the organiser and its staff were removed
from
all the negotiations with suppliers.  Once Mr Kennedy’s
proposal had been accepted by an organiser, Oasys would
no longer be
able to negotiate directly with that organiser, which, according to
Ms Parmee, is a consultative process and one of
the main elements of
Oasys’ business.  It is then Mr Kennedy (and not Oasys)
who speaks to the supplier and furnishes
it with his own scoring of
Oasys, its prices, rebates, and the like.
[26]
Moreover, Mr Kennedy’s proposal was aimed at removing loyalty
and long-term relationships between suppliers and organisers
in the
appointment of a supplier.  This undermines precisely what he
was appointed to undertake in terms of the service level
agreement,
‘to manage the relationship’ between Oasys and its nine
major and long-standing clients ‘in promoting
the interests of
Oasys’.  Through liquid lunches, Mr Kennedy himself
testified, amongst others, was how he built up
the business of
Oasys.  Also, Mr Kennedy offered Oasys’ major clients the
service of negotiating lower rates with suppliers
at a financial
benefit of 60%, of those savings to himself.  In other words, a
portion of the money which an organiser otherwise
would have paid to
its supplier, such as Oasys, would, in terms of Mr Kennedy’s
proposal, be paid to Next-Gen.
[27]
Mr Kennedy’s proposal to Oasys’ clients might well result
in some of them becoming clients of Next-Gen, in the
relationship
between Oasys and its clients being terminated in favour of a
competing supplier or in Oasys contracting with an organiser
on less
favourable terms to itself.  While Mr Kennedy maintained that
the offer of his services was, in fact, one which would
operate to
the advantage of Oasys, he was forced to concede that, conversely, it
might operate to its disadvantage.
[28]
Mr Kennedy’s activities, therefore, infringed the ‘restraints’
(not in the strict meaning), and specifically
he, through Next-Gen,
offered services to Oasys’ major clients that were within the
scope of the work of Oasys as contemplated
in clause 10 of the
service level agreement.  He undermined the interests of Oasys
with its major clients in breach of his
duty to promote its
interests.  He, through Next-Gen, competed directly with Oasys
by offering services that would position
Next-Gen between Oasys and
its major clients, aimed at financially benefitting to Next-Gen at
the expense of Oasys.  In offering
Next-Gen’s services to
Oasys’ clients he was also unlawfully interfering in the
relationships between Oasys and its
clients and he breached the
fiduciary duties which he owed Oasys as director and agent.
Approaching the matter from the ‘broad
perspective’ set
out in
Singh
(supra),
I am of the view that the breach of the service level agreement by Mr
Kennedy was so serious as to justify its cancellation
by Oasys.
[29]
Mr Kennedy and Oasys agreed that the defamation claim must follow the
result of the contractual claim.  The claim for
an interdict, in
my view, must also fail.  On 25 March 2015 Oasys’
attorneys wrote to Mr Kennedy’s attorneys:

Our
client does not, however, intend to address any further
correspondence to its customers concerning your client and there is,

accordingly, no basis for an application to Court in this regard.
If it becomes necessary to do so in the future, you will
be given
notice thereof to enable you to protect your client’s rights
(such as they are).’
There
was, in these circumstances, no justification for Mr Kennedy in
proceeding to seek an interdict.
[30]
In the result the following order is made:
The
plaintiff’s claims are dismissed with costs, including those of
senior counsel and the costs of the motion proceedings
under case
number 21827/15.
P.A.
MEYER
JUDGE
OF THE HIGH COURT
Date
of hearing: 17 – 22 November and 8 December 2016
Date
of judgment: 19 April 2017
Plaintiff’s
counsel:
EJ
Ferreira
Instructed
by: Ramsay Webber Inc, Illovo
Defendant’s
counsel: BA Acker SC
Instructed
by: Shepstone & Wylie Attorneys, Umhlanga Rocks
C/o
Shepstone & Wylie Attorneys, Sandton